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Pulte Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.

Read all 258 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Riverside-San Bernardino Area

258 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4

Quality 3.9

Trustworthiness 4

Value 4

Responsiveness 3.7

Pulte Homes in Riverside-San Bernardino Area

View Homes

Customer Reviews

Worst Elctrical Work and everyday there is trip and no solution has been provided

  • Srinivasa K.
  • Verified HomeBuyer
  • August 12, 2024
  • Riverside, CA

Among 3 homes i have i will rate this as worst builder

Pulte Homes responded:
Hi Srinivasa, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Avoid Pulte Homes

  • Michael M.
  • Verified HomeBuyer
  • May 31, 2024
  • Riverside, CA

Over a year delayed. House is rushed, their quality is terrible. They try to make up excuses not to fix issues. Please avoid Pulte homes at all cost. This was my second new construction home and it’s an absolute nightmare compared to my other home.

Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Delays and deceptive practices

  • Scott S.
  • Verified HomeBuyer
  • January 25, 2024
  • Riverside, CA

Please do not buy from Pulte! We were delayed for months and their management is unresponsive and only had excuses for their mismanagement with the city. Quality of the home was horrible and took many attempts and request for them to fix anything. I still have things that still need to be fixed after a month of being in the house. Avoid this builder at all cost. Many other builders are out there that can provide better service and quality.

Pulte Homes responded:
Hi Scott, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Less than satisfactory

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2023
  • Winchester, CA

Delayed by 4 months and then rushed into my home that was less than satisfactory. Have had nothing but issues and it's been a headache trying to get ahold of anyone to get them resolved.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ^TP

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nothing

  • Mina A.
  • Verified HomeBuyer
  • April 06, 2022
  • Murrieta, CA

Not referring anyone to pulte or their financials

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrific warranty process! Absolutely zero empathy or accountability

  • Rafael T.
  • Verified HomeBuyer
  • January 29, 2022
  • Winchester, CA

My entire experience was bad from day one, I had 2 conversations with my sales rep and never met her. Was told I would get updates from construction Manager as the home progressed through phases, never got an update, luckily I was smart enough to include a realtor in my transaction. The only progress reports I received was her picture messages through windows when she was in the area. Materials and craftsmanship of the home are of the lowest quality, not a single wall in my home is straight, windows are the lowest grade available, opening your curtains will change the temperature of home ...

Pulte Homes responded:
We are sorry to hear that you are having these issues. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Our experience with pulte mortgage was anything but pleasant.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Ontario, CA

Our experience with pulte mortgage was anything but pleasant. Our loan processor was always difficult to reach and constantly misplaced documents during the process. The last week of closing they were completely non existent and added much more stress to the process than was needed. Our loan processor would never reply back to our calls and emails.

Pulte Homes responded:
Thank you for taking the time to share this feedback with us so we can make Pulte Mortgage aware. If you have any additional comments you would like to make or anything the team can help address please feel free to email customercomments@pulte.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Very bad experience buying my first house, there are already

  • Jose D.
  • Verified HomeBuyer
  • July 28, 2021
  • Coachella, CA

Very bad experience buying my first house, there are already 4 repairs in less than 2 months, 2 water leaks, washing machine, and clogged drain, I want someone to contact me I no longer feel safe I want them to do a general inspection

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1