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Pulte Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.

Read all 302 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Riverside-San Bernardino Area

302 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.9

Trustworthiness 3.9

Responsiveness 3.7

Pulte Homes in Riverside-San Bernardino Area

View Homes

Customer Reviews

My experience with Pulte Homes

  • Bonjun K.
  • Verified HomeBuyer
  • September 26, 2024
  • Riverside, CA

The Pulte Homes did a great job for us. The team was efficient and quick. I am very happy and satisfied with the services. Definitely, I will recommend others as well. If someone is searching for the best construction company for custom home building. Trust Pulte Homes. They were really very easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality built homes

  • Frankie S.
  • Verified HomeBuyer
  • September 13, 2024
  • Perris, CA

Within one week of moving in had to request over 24 service requests due to very poorly built homes with very cheap materials and poorly paid contractors

Pulte Homes responded:
Hi Frankie, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Our 2nd Experience with Pulte

  • Zakir S.
  • Verified HomeBuyer
  • September 07, 2024
  • Sun City, CA

This is our 2nd home with Pulte. We bought the first one in 2013 and it was a great experience. We needed to purchase a 2nd home in a hurry. My how things have changed. We had no choice to design or customize the 2nd home at all. They now have HOAs. Frankly the quality is definitely poorer with us having to call their customer service to fix this and that multiple times. They are still better than others. Advice to buyers is take your time, weigh all your options, plan well, and you will be able to get a good home. If your finances are in order and you are flexible you can get good ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

All around 5 stars for the team and the home!

  • Jeanette V.
  • Verified HomeBuyer
  • September 06, 2024
  • Sun City, CA

Myniesh in the Sales office was great! She deserves all the credit for my good experience. From day 1, she took the time a year and a half ago to talk to me when I was not ready to buy. I told her I was planning a move and although I wasn't ready yet, she encouraged me to come back when I was. I came back a year later, to put a deposit on the home but had some hurdles with selling my other home; I was contingent. Myneish was always there as a great support and she helped me so much with the process! The Pulte Loan process was great and they were very competent and efficient. They really know ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst ever

  • Kirsten G.
  • Verified HomeBuyer
  • September 06, 2024
  • Sun City, CA

Worst experience I have ever had. Jason was horrible and blatantly lies on final walk-through items.

Pulte Homes responded:
Hi Kirsten, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mediocre

  • Deborah C.
  • Verified HomeBuyer
  • September 06, 2024
  • Palm Desert, CA

I found what I would call Pulte cheapness. Plastic toilet seats that don't have the slow close so that they slam down. Cupboards that don't have shelves so that they are just big useless holes unless I had sliding shelves installed. No over the mirror vanity lights. A bathroom with no sliding door for the tub/shower (I was snidly told to get a shower curtain). A bathroom with no medicine cabinet. No light in the pantry. Simple little things Pulte could have and should have done.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Worst Elctrical Work and everyday there is trip and no solution has been provided

  • Srinivasa K.
  • Verified HomeBuyer
  • August 12, 2024
  • Riverside, CA

Among 3 homes i have i will rate this as worst builder

Pulte Homes responded:
Hi Srinivasa, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Should not sign to get keys before they clean the garbage behind my wall .

  • Nathan D.
  • Verified HomeBuyer
  • August 12, 2024
  • Palm Desert, CA

It’s been almost a month or more after I took the keys to my new house and I complained about the construction GARBAGE left behined my house & so far nothing been done . I should have NOT signed the Last Walk to my house knowing that they will not follow through on their word . The GARBGE Still there till now ..

Pulte Homes responded:
Hi Nathan. We are sorry to hear that you are having an issue with garbage left behind from the construction process. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 5

Trustworthiness 3

Responsiveness 1

Homeowner

  • Jaime Q.
  • Verified HomeBuyer
  • August 10, 2024
  • Sun City, CA

Well thought builder’s plan, nice look and neatly built. Clean inside out. I’m well pleased with Pulte homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I was little surprised and disappointed.

  • Ram A.
  • Verified HomeBuyer
  • August 05, 2024
  • Riverside, CA

Hi, I am 45 days into living at pulte and my master bath plumbing already leaks. My office room ceiling needs to be cut and repaired which might need some time. Response from maintenance was fast but just when there was no room for negotiation and any additions on quick move in home, I expected utmost quality. I did not expect plumbing problems just a month in home stay.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Other than waiting for sign off the experience was great.

  • Leonard A.
  • Verified HomeBuyer
  • August 05, 2024
  • Riverside, CA

Jeremy and Arturo went above and beyond to help us get in our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great

  • Michael M.
  • Verified HomeBuyer
  • August 05, 2024
  • Palm Desert, CA

Wonderfully experience with everyone involved with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A wonderful home buying experience. Plain and simple.

  • Robert Z.
  • Verified HomeBuyer
  • July 05, 2024
  • Sun City, CA

I have purchased several new-construction homes over the last 40 years and this Pulte home was by far the most pleasurable experience of them all. Working with my agent Jessica, we moved back to Southern California from Carmel, CA and selected Menifee and the Pulte Cimarron Ridge community after reviewing several others in the area. Working with our Pulte sales rep Steve was super easy and I could not have asked for a more knowledgeable and responsive contact. We got the exact home, in design and location that we had hoped for. Also Nino, our construction manager, was really great as he took ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Home

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2024
  • Sun City, CA

We are happy with our new home and community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alison

  • Alison W.
  • Verified HomeBuyer
  • July 05, 2024
  • Riverside, CA

Excellent service, quality, and reliability so happy with the purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great home buying experience

  • Eric E.
  • Verified HomeBuyer
  • July 05, 2024
  • Hemet, CA

Everyone at Pulte was helpful and knowledgeable. They walked us through all of the processes and were responsive to our questions and requests. It was refreshing to see the pride and enthusiasm that Pulte representatives take in their work and I continue to recommend this builder highly to friends in the market for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good value, excellent layout and secure community

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2024
  • Sun City, CA

Beautifully designed energy efficient smart home. Responsive Pulte team took care of small issues. Paint quality can be improved. Solar panels and battery will help reduce electricity cost. Good value for a spacious home and a large lot. Gated community provides enhanced safety & security

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beginning with our agent (Tracy), always keeping us informed. Michael - construction manager, insuring we understood all there is to know about our new home. Finally, all the staff involved were very professional.

  • David M.
  • Verified HomeBuyer
  • June 01, 2024
  • Palm Desert, CA

Our home buying experience was a very pleasant and timely one

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Avoid Pulte Homes

  • Michael M.
  • Verified HomeBuyer
  • May 31, 2024
  • Riverside, CA

Over a year delayed. House is rushed, their quality is terrible. They try to make up excuses not to fix issues. Please avoid Pulte homes at all cost. This was my second new construction home and it’s an absolute nightmare compared to my other home.

Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall quality of the built

  • Miguel G.
  • Verified HomeBuyer
  • May 31, 2024
  • Riverside, CA

They were very helpful through the process and provided a lot of information regarding the built process. House looks amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible Experience

  • Dennis N.
  • Verified HomeBuyer
  • May 16, 2024
  • Sun City, CA

Our experience with Pulte was horrendous. Our home was over 4 months late and our closing date changed 3 times. One closing date changed 9 days before closing, after I already sold my house and moved to another state. The finish quality of Pulte is low. There is paint splatter on door and walls, knicks in the shower wall, and the house was not clean before we moved in. The sales team from Pulte was very shady and held back information about our build. We had to go to the city to even find out why our house was not moving forward. The overall experience was awful. The only reason we ...

Pulte Homes responded:
Hi Dennis, we're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Stressful experince. Lots of threats

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Riverside, CA

It was very stressful. Many threats

Pulte Homes responded:
Hello, we are so sorry to hear that you had a stressful homebuilding experience. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^TP

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 4

love my home

  • Jeffrey S.
  • Verified HomeBuyer
  • May 02, 2024
  • Sun City, CA

Love how my home turned out. Just don’t care for the HOA. They take forever to review plans when your trying to get thing done quick to your home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales agent Darla the most professional and attentive representative any company could have. A great Pulte Asset

  • Robert T.
  • Verified HomeBuyer
  • April 12, 2024
  • Sun City, CA

Sales Rep (Darla C.) awesome to work with. Pulte Construction staff better than Fair. Sub-Trades horrible workmanship and no pride in quality. Unfortunately as bad as the workmanship is from Pulte, it is much Better than other home builders in the local and adjacent areas.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Overall good experience

  • David K.
  • Verified HomeBuyer
  • April 10, 2024
  • Riverside, CA

Experience went smoothly overall. Delays happen and are very frustrating but Pulte has been responsive to us. We love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5