Pulte Homes Reviews in Riverside San Bernardino, CA

Everything from the no-pressure sales office to the amazing design center to the builder supervisor has been nothing short of amazing. This is the first time we ever bought a new build home and we are so excited to move in and make it our own. This has been a great experience.

Michael, gave me the inspection tours of the home. He seemed very helpful and knowledgeable about each product in the home. He was able to answer any questions that were asked of him.

Pulte exceeded my expectations on all levels. The workmanship and craftsmanship of the home are amazing. The few minor issues we have had were quickly taken care of by the Pulte team. Special thanks to Moises who has been fantastic throughout the entire process.

I would definitely come to Pulte again to buy another home

From the initial walk-through we explained the handrail did not match what was in the showroom and just by looking at it, you could see it was poorly installed. We paid 17k for this “upgrade” and it has yet to be fixed. Each trade says doing this or doing that is someone else’s responsibility. It has been 2.5months and not been fixed and with the trades not taking responsibility and executing quality work, I don’t think it will ever be fixed properly. It is very disappointing for an “upgrade.” Also it takes over a month to schedule some of the other basic repairs like light switches not working etc. When the trades come out, they also do not have the photos of what I submitted that needs to be fixed so it is a mess. It is not communicated to me what each company is suppose to fix or work on so I have had very few repairs successfully completed since moving in in August(it is now November). ... More

Marci was amazing and answered everything in a timely fashion and Andres took over and helped us with everything on the house walk through!

We bought a property at Pulte knowing they were the number 3 builder in the US, but least to say that we’re dissatisfied and disappointed. We’ll probably going to try another builder next time we purchase a home and we’re going to recommend it as well to family and friends.

Nos ayudaron bastante con nuestro préstamo y fueron muy atentos

This has been a horrible experience. We bought the house beginning of August, 2023. The cabinet had to be replaced because of manufacturing defect. They came and replaced it one month after the house is closed. Two months later they still haven’t put in a countertop and fix the plumbing. This was not disclosed before we closed. Terribl, just terrible

Staff is friendly and helpful. Until the sale is complete. Then you're an inconvenience. We have a couple of minor build issue that we've brought up, (one was corrected sloppily) we're still trying to straighten out our solar purchase. If you were to ask your staff there are issues because we're not very intelligent. At least that's the impression we get. Or we're a nuisance. I suppose that I should have expected this. If every request for help receives an indifferent response, then I guess they figure we will ask for help less often. Easier for the support staff that way.

Everything is what we wished for

Very well built home with all the amenities. Thankful to our sales agent and support staff. It was a great process watching the home be built from the ground up, and moving into the home was very nice. Thanks Pulte!

Very friendly and positive experience. Addressed issues as they arose. I am very satisfied

Was really great. Not any bad experience. Good job, keep it up.

I purchased a Pulte home because of their reputation for quality. I also feel like I received a great value for the price paid. For that, service quality was not satisfactory, the buying process was not coordinated and the builder was inflexible to accommodate my requested move in date. The property was listed as "move in ready." Hopefully, they will be responsive when I need warranty items fixed.

The sales advisors were great to work with and followed up in a timely manner. However, the construction manager while trying to be rude, came off passive aggressive and rude. He didn't like when I pointed things out that needed to be fixed. Apparently, I'm "one of the people" that pick at every little thing. Im purchasing this house and expect it to be turned over in a great manner. Highly recommend for buyers to not be pushed over, but be stern and persistent to have issues addressed in a timely manner.

Our sales associate was great at communicating. Very responsive. There was some miscommunication at end with the price we thought we had negotiated and what we needed up paying- so that gave us pause

While visiting the area we decided to visit a near-complete new construction home and loved what we saw. When we decided to make an offer, the representative in the sales office (Dolores) worked with us with calls, emails and electronic signing means as we had returned home and were no longer in the area. All the details were clear and signing was easy. Special incentives for vets was also appreciated as was some other buyer incentives. After the sale, the Pulte team has sent us tips for caring for our home and contact information should we have any questions or concerns. 5 Star Company!

All around it was a good experience. The house is nice and it went pretty smooth. We had to prompt people a few times but things got done. If we had 2 criticisms it would be these: 1. Pulte has no flexibility to make simple changes. We wanted a water softener loop and a sink in the laundry room. These are not custom requests, they are options that Pulte offers. Even though no ground had been broken, it was deemed "too late" to select these options. 2. The bathtubs are used as garbage dumps during construction with no protection. Two of our tubs were damaged and one had foam insulation residue that we couldn't get out. These things were remedied but should not be necessary if care was taken during construction. Overall we really like the house and we would recommend Pulte. ... More

Everyone was really supportive throughout the process. Quality of the work is amazing!

The whole team at Pulte was great. From the sales office all the way through construction, the loan process and closing. This is my second Pulte home and I would recommend them to anyone.

Moving across the country was a challenge all bye itself but pulte and those working diligently to make sure my family had the right home did an amazing job

Had a few issues that were solved immediately.

Easiest buying and financing experience ever. Great people, super prepared and always quick to respond to questions.

I would like to tell you guys how appreciative I am of your Field Manager Ron Taylor. I know it said no last names but this is positive, Ron has gone above and beyond with repairing and helping us learn certain aspects of the technology that comes with the house. Without Ron I think my relationship with Pulte would have soured really fast. I would also like to mention to Craig, without him we would not have our dream house.