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- Riverside-San Bernardino, CA

Pulte Homes Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.
Read all 258 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Riverside-San Bernardino Area
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Customer Reviews
Quality of installation and cleanup.
- Albert T.
- Verified HomeBuyer
- April 13, 2022
- Menifee, CA
Overall Construction Quality is great. Quality of clean up of finish product is not good. The floor of my shower was stained with rust and heavy duty construction caulking that was not attended to and has been impossible to remove. Same kind of stain 6" x 2" on one of my wood flooring in a main area of my dining area. I was assured that it was no big deal and could be removed. I had electrical issues " tripping breakers" to my refrigerator that were repaired 10 days after moving in. I'm still having irrigation issues "leaking water and sink hole " that have been repaired once already still on ...
Total Score 5
Quality 2
Trustworthiness 4
Value 4
Responsiveness 1
Zuniga
- Ricardo Z.
- Verified HomeBuyer
- February 02, 2023
- Perris, CA
Check your home thoroughly craftmenship is not good
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Worst first home buy experience. Entire neighborhood agrees
- Jeffery O.
- Verified HomeBuyer
- July 27, 2022
- Menifee, CA
so far my life is consumed with service calls to fix issues. 1.electrical 2.shower hole in stall 3.non-working air ventilation 4.non-working stove vent and send hot air back into the house 5.dead plants 6.broken circuit breaker 7.gap/air in kitchen floor laminate 8.laundryroom floor shakes, not stable 9.many edges around home are not 'square' 10.A/C condenser water drain clogged 2 times 11.some house have retaining wall under the fence, we do not causing huge holes exposing to neighbors. I am sure there is more
Total Score 5
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Extremely slow Warranty process
- Van T.
- Verified HomeBuyer
- October 04, 2023
- Coachella, CA
This has been a horrible experience. We bought the house beginning of August, 2023. The cabinet had to be replaced because of manufacturing defect. They came and replaced it one month after the house is closed. Two months later they still haven’t put in a countertop and fix the plumbing. This was not disclosed before we closed. Terribl, just terrible
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
You think you are getting the best!! It is Brand New right!!! (wrong)
- Yousif A.
- Verified HomeBuyer
- March 31, 2023
- Menifee, CA
This experience of buying a brand new home has been nothing short of terrible, first of all you do the walk through of your new home and everything is looking good as can be expected but within the first week everything started breaking!! 1. Water Heater broke within the first week and the team had no sense of urgency, the company that came out to fix it weren't professionals, they were unorganized handy men at best, broke the vent and weren't neat. NP Mechanical 2. HVAC (Heater) broken didn't work and we have been here for a month now and it is still not fixed. NP Mechanical 3. ERV ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - Daniel really stood out - very helpful, prompt, and effective
- Stanley T.
- Verified HomeBuyer
- March 09, 2022
- Palm Desert, CA
Daniel really stood out - very helpful, prompt, and effective in all issues so far.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Top notch Sales rep!
- Mahalia H.
- Verified HomeBuyer
- August 04, 2021
- Murrieta, CA
The sales rep (JILL) was amazing throughout the entire process. Our closing day was stressful, hectic, and confusing due to lack of communication - (Jill was out of town - I’m sure it would have been better otherwise). Stacy is GREAT and very responsive, helping with any issues with the house - breaker reset, squeaky faucet, etc. very happy and in love with our home.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beginning with our agent (Tracy), always keeping us informed. Michael - construction manager, insuring we understood all there is to know about our new home. Finally, all the staff involved were very professional.
- David M.
- Verified HomeBuyer
- June 01, 2024
- Palm Desert, CA
Our home buying experience was a very pleasant and timely one
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Energy efficient.
- Tony M.
- Verified HomeBuyer
- March 02, 2023
- Coachella, CA
My experience in living in properly sealed home is the comfort level in very high. waking up in the morning is not a big deal any more cause of the material of the carpet and flooring is high quality.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Underwriters were terrible
- Rachelle W.
- Verified HomeBuyer
- July 29, 2022
- Coachella, CA
Everything about our house building and buying was nice; minor hiccups were identified and addressed thoroughly BUT the last minute interrogation by the underwriter was absolutely horrible. I have purchased many many homes and done countless refinances and I have NEVER experienced the level of harassment that Pulte put us through. We will never use Pulte mortgage again!
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
First time purchase and no issues
- Anonymous
- Verified HomeBuyer
- September 27, 2021
- Chino, CA
Got the house during highly competion time period. though the things need to take care or happend within short period of times, no issue or hassel during the process. got the keys on time.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - Home was built and delivered promptly.
- Isabel P.
- Verified HomeBuyer
- August 21, 2021
- Coachella, CA
Home was built and delivered promptly.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
New Homeowner
- Clara Elaine M.
- Verified HomeBuyer
- March 08, 2025
- Sun City, CA
The quality of materials used is what drew me to the Pulte Homes at the beginning of my search for a new home. Pulte in comparison to the other builders, the Pulte Homes aren’t just cheaply put together. I also like that they offer the larger homes with large lots where you have space & privacy from your neighbors. The homes are strategically placed to give the homeowners the utmost privacy.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Home took 9 months to build and close. This was mainly due to needing a certificate of occupancy which delayed everything by about 2 months which in my opinion shouldn’t have happened.
- Christopher C.
- Verified HomeBuyer
- January 25, 2024
- Menifee, CA
Besides the Certificate of Occupancy I feel communication between departments within Pulte would be a huge help. Different departments tend to go back to the buyer for information that could easily by discovered within the companies own network. Besides these issues we do love the home.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Love our home!
- Anonymous
- Verified HomeBuyer
- February 09, 2023
- Menifee, CA
We really enjoy our new Pulte home! It's a good quality home. We wish it was easier working with the closing company but Pulte Homes build good solid homes with great floorpans and we are very happy with our house. WE LOVE IT!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Michael
- Michael A.
- Verified HomeBuyer
- August 03, 2022
- Menifee, CA
This is a great home.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Michael
- Michael K.
- Verified HomeBuyer
- September 26, 2024
- Sun City, CA
Overall after a sluggish start issues are being resolved and addressed.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Overall good experience
- David K.
- Verified HomeBuyer
- April 10, 2024
- Riverside, CA
Experience went smoothly overall. Delays happen and are very frustrating but Pulte has been responsive to us. We love our new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Have been great. Responsive. Informational. Polite.
- Matthew L.
- Verified HomeBuyer
- November 22, 2023
- Winchester, CA
Everything from the no-pressure sales office to the amazing design center to the builder supervisor has been nothing short of amazing. This is the first time we ever bought a new build home and we are so excited to move in and make it our own. This has been a great experience.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - The process was quick and on time.
- Benedict D.
- Verified HomeBuyer
- August 30, 2022
- Perris, CA
The process was quick and on time. Pulte offered so much help and resources in terms of funding. The quality of work was impressive. I’m very happy with the whole process.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
We love Pulte
- Theodore D.
- Verified HomeBuyer
- July 27, 2022
- Perris, CA
Our only gripe with Pulte was with the morning rtgage division. The building of our home has been amazing though. Even with the issues, they have been very responsive and quick to get them fixed.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Pulte Homes - I like everything good service
- Gurdip S.
- Verified HomeBuyer
- November 30, 2021
- Ontario, CA
I like everything good service
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
The purchase was great, but lots of issues after
- Tiffany D.
- Verified HomeBuyer
- September 14, 2021
- Ontario, CA
We love our home, we’re very happy with the layout and the house itself. However in the 6 weeks we’ve been here we’ve had to place three different work orders and take time off every time to get them resolved. Our air conditioning completely shut down and we were without for a day, our electrical needed to be required, and a shower head installed caused issues with the hot water. We are still waiting on a tree to be replaced that had died before we moved in. We are very happy with our home overall, but all of the issues we’ve had were due to things being rushed and careless errors.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
My Opinion
- Keish L.
- Verified HomeBuyer
- June 02, 2020
- Menifee, CA
Vanessa was awesome. I don’t think I would have gotten this home if it were for her persistence and patience. Thanks Vanessa!!!
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
The ability to o the walk through in the different phases
- Georgia F.
- Verified HomeBuyer
- March 05, 2025
- Lake Elsinore, CA
Even though it is a brand new home I recommend hiring a independent inspector. He was able to find things we missed or would not have become aware of until down the line.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
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