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- Pulte Homes
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- Riverside-San Bernardino, CA

Pulte Homes Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.
Read all 258 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Riverside-San Bernardino Area
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Customer Reviews
Pulte Homes - Poor workmanship in many areas discovered after moving in.
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Murrieta, CA
Poor workmanship in many areas discovered after moving in. No follow up on repairs.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
First Home Purchase
- Anonymous
- Verified HomeBuyer
- May 03, 2023
- Perris, CA
Our sales associate was great at communicating. Very responsive. There was some miscommunication at end with the price we thought we had negotiated and what we needed up paying- so that gave us pause
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Sales agent Darla the most professional and attentive representative any company could have. A great Pulte Asset
- Robert T.
- Verified HomeBuyer
- April 12, 2024
- Sun City, CA
Sales Rep (Darla C.) awesome to work with. Pulte Construction staff better than Fair. Sub-Trades horrible workmanship and no pride in quality. Unfortunately as bad as the workmanship is from Pulte, it is much Better than other home builders in the local and adjacent areas.
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Wish I would’ve known
- John H.
- Verified HomeBuyer
- February 28, 2024
- Winchester, CA
Buying a model home comes with surprises such as if something isn’t working you have to rely on homebuyers warranty rather than builder. Many issues not ready. Ie. mailbox keys, smart home. Etc Smart home isn’t very smart.
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
A lot of home for your money.
- Miguel G.
- Verified HomeBuyer
- March 03, 2023
- Winchester, CA
Bring your own real estate agent. Negotiate for the builder to pay for solar and possibly buy down the interest rate. Many builders around the area are giving solar.
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall a good experience with highs and lows
- Antonio D.
- Verified HomeBuyer
- October 03, 2024
- Perris, CA
The experience was generally good and all our concerns were addressed in a timely manner. There were instances of poor communication as we got into the escrow process between the Title Company and Pulte which made things a bit stressfull. Overall, all parties did their best and we closed on target. Now that we are moved, we noticed some cosmetic and electrical issues. Some issues were easily corrected and others have taken more back-and-forth discussions. Overall, Pulte Customer service has been rectifying the issues as quickly as possible.
Total Score 3
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
After the rain comes Sunshine
- Deneen R.
- Verified HomeBuyer
- January 25, 2024
- Riverside, CA
I choose HG due to the lovely unforgettable mountain and lake views, area, private gated community. I initially thought the home was too small but that’s me coming from a 3757sq 5 bedroom 2 story. Now living happy in 3 bedroom 3 bath empty nester. So getting and choosing your home and giving the earnest money was easy and flawless. Being able to pick options and going to the design studio was the best. But of course we chose an area that had never been lived on so we digging from scratch. The long long delays of completing the home was the horrible part for me. I lost a lot of money living in ...
Total Score 3
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Pulte was great
- Savannah R.
- Verified HomeBuyer
- January 12, 2023
- Perris, CA
My experience with pulte was amazing, I just wish they used a better title company with better reviews rather than a 3 star company. And maybe let the new home owners know how hard it’s going to be to get internet/cable& your mail to the house. How your address may not be activate at majority of all places.
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
PULTE HOMES QUALITY REPUTATION
- Steven P. S.
- Verified HomeBuyer
- June 05, 2023
- Palm Desert, CA
I purchased a Pulte home because of their reputation for quality. I also feel like I received a great value for the price paid. For that, service quality was not satisfactory, the buying process was not coordinated and the builder was inflexible to accommodate my requested move in date. The property was listed as "move in ready." Hopefully, they will be responsive when I need warranty items fixed.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Some repairs have been done quickly, but others have taken more time than seems reasonable.
- Marianne B.
- Verified HomeBuyer
- January 12, 2023
- Palm Desert, CA
Pay attention to all the details on your final walkthrough.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Pulte Homes - Builders dont pay attention to details Very bad for being a
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Coachella, CA
Builders dont pay attention to details Very bad for being a new home
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Never Again
- Jeff M.
- Verified HomeBuyer
- February 05, 2024
- Riverside, CA
My wife and I love the area we are in. As for buying a new house, never again. We felt that the truth behind the delays of us getting into our home were never told. Everything was a big secret.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Not as great as we anticipated
- Anonymous
- Verified HomeBuyer
- February 04, 2024
- Riverside, CA
Not very impressed with the actual build. I expected a new home to be near perfect but there are many imperfections we have found living in the home for a month. Things you don’t really catch during walk-through. The home buying experience wasn’t that wonderful either and we felt extremely pressured to close in 2023, literally a few days prior to the new year. The communication was also extremely poor. Our real estate agent did most of the outreach for updates, otherwise we did not hear much through the process.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Need better attention to details.
- Anonymous
- Verified HomeBuyer
- February 01, 2024
- Riverside, CA
It seems the house was not built with attention to details. I see issues with paint on cabinets. Leaky sink, garbage disposal after one use.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
M.
- Marian M.
- Verified HomeBuyer
- January 12, 2023
- Palm Desert, CA
Communication between staff member and staff and customers was not good. The process from beginning to end was not good. I was encouraged to sell my home with an anti aped move in date of September. I did not move into November. The mortgage company told me mid October. Staff told me I could get my keys on a Monday I didn’t move in until Thursday. There were lapses all along. If I had my choice I would not buy Pulte again.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Pulte Homes - Working with the Lending Company was difficult at best.
- Robert G.
- Verified HomeBuyer
- September 06, 2022
- Menifee, CA
Working with the Lending Company was difficult at best. They continued to ask for information that had been requested more than once. Getting service for issues is very dependent on the vendor being used. Sometimes it is 7 to 10 days and other times it is 7 to 10 weeks. NOT A GREAT EXPERIENCE FOR A NEW HOME.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
The Good, the Bad, and the Ugly.
- Patricia S.
- Verified HomeBuyer
- August 23, 2022
- Perris, CA
Before buying my Pulte home, I had been researching other homes with little satisfaction. When I saw the Pulte homes, I was ecstatic; they had everything I wanted in a new home. I wanted a single level, a patio, and a pantry which according to the advertisement came with these homes. I made contact with the sales office, selected a model, began the qualifying process and provided my $15k deposit. It was afterwards that I was told the homes in this development did not come with patios. I discovered later, that I was not given the opportunity to make structural choices. Then the process of ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Pulte Homes - Now that we have moved in we found a number of items that have
- Janice O.
- Verified HomeBuyer
- November 02, 2021
- Ontario, CA
Now that we have moved in we found a number of items that have not been built properly. Items that were damaged such as the front of my bathtub and then it was fixed and it was an obvious fix. Thanks we were told what happened such as cleaning the paint off of my patio never happen
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Pulte Homes - The customer service experience was great during the home buying
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Winchester, CA
The customer service experience was great during the home buying process. Once you've closed and moved in, it's a different story. Prior to moving in, I hired a home inspector to perform an inspection. There were a handful of findings that were claimed to be fixed. The field manager was going to send an email with the pictures showing (roof, attic,) the findings on the home inspection have been fixed. We occupied the property in May. I sent a follow-up email to the field manager and I am yet to receive a response. I understand they are busy but it's almost two months, and yet no response. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Pulte Homes - Had much higher expectations for Pulte.
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Eastvale, CA
Had much higher expectations for Pulte. As much as we love our house there are so many flaws in the construction.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Pulte Homes - We are still working on warranty issues with Pulte.
- Anonymous
- Verified HomeBuyer
- April 15, 2020
- Menifee, CA
We are still working on warranty issues with Pulte.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Highland
- Josue L.
- Verified HomeBuyer
- October 03, 2024
- Perris, CA
For a brand new home I expected very little issue to see like small cracks. But there are so many issues that show there was no pride nor quality from electrical, installation of cabinets, to painting. Walls have holes made by a drill bit, scraping during installation in walls, base boards not painted, I can feel nails and bumps on my feet when walking bare foot on carpet. There has been tile glue throughout the house, door threshold has a hole, bathroom sink bottom part is broken, trash cabniet is not installed correctly its hard to open and closed. Kitchen and master bedroom breaker has ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Pulte homes Perris
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Perris, CA
Once you close, it is difficult to get an immediate response for repairs or help with major issues. Other homeowners have shared about issues with getting water on or help with electrical problems, similar to what we experienced. We chose Pulte based on their reputation in our former city. Unfortunately, they did not meet our expectations.
Total Score 3
Quality 3
Trustworthiness 2
Value 5
Responsiveness 2
Rushed job
- Doris M.
- Verified HomeBuyer
- July 05, 2022
- Perris, CA
At a first excited glance, everything looks okay, but with time, you start to see the imperfections. The base boards are some of the worst I’ve seen. A lot of unpainted uncaulked areas. The stairs as well, paint drips, uncaulked seams, exposed areas. Some unpainted areas In ceiling. It was a rushed job and I get that they’re building in bulk, but for the amount of money paid, you’d expect a little more care.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Co family House hunting at Spencer’s Crossing
- Mark C.
- Verified HomeBuyer
- November 03, 2021
- Murrieta, CA
It was a tiring experience looking for a.nuce house here at Spencer’s Crossing in Murrieta CA. Fortunately, Pulte had called and gave us a chance to pick our new home. Thank you Pulte. Hoping to have a good and better working relationship in the coming years!
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
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