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Pulte Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.

Read all 310 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Riverside-San Bernardino Area

310 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.7

Pulte Homes in Riverside-San Bernardino Area

View Homes

Customer Reviews

Pulte was great

  • Savannah R.
  • Verified HomeBuyer
  • January 12, 2023
  • Perris, CA

My experience with pulte was amazing, I just wish they used a better title company with better reviews rather than a 3 star company. And maybe let the new home owners know how hard it’s going to be to get internet/cable& your mail to the house. How your address may not be activate at majority of all places.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

It seemed to take forever— about six months

  • John G.
  • Verified HomeBuyer
  • December 07, 2022
  • Palm Desert, CA

We are still trying to get area in garage painted plus a defective kitchen cabinet replaced and the backyard approved by the HOA. We had to buy a lot of items that were not included in the price of the house like a refrigerator and a washer and dryer also.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 2

Support and professionalism

  • Benjamin C.
  • Verified HomeBuyer
  • November 10, 2022
  • Menifee, CA

Fast and friendly service made this experience a pleasure.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing wonderful great excellent superb

  • Li Y.
  • Verified HomeBuyer
  • November 10, 2022
  • Chino, CA

I love everything in this community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

None

  • Dale H.
  • Verified HomeBuyer
  • November 05, 2022
  • Menifee, CA

Debbie was great and ver helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful and stress-free house-purchase experience, thanks to Daniel.

  • Osman H.
  • Verified HomeBuyer
  • November 04, 2022
  • Palm Desert, CA

Buying a house can be a tad stressful but Daniel and his team have gone much more than the extra mile, several times, to help us work through the details of an out-of-town move. Can’t say enough excellent things about their commitment to serving us. Thank you Daniel and the entire staff! We feel 100% confident about our investment.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes Perris

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2022
  • Perris, CA

Once you close, it is difficult to get an immediate response for repairs or help with major issues. Other homeowners have shared about issues with getting water on or help with electrical problems, similar to what we experienced. We chose Pulte based on their reputation in our former city. Unfortunately, they did not meet our expectations.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Constraction is

  • Jade Y.
  • Verified HomeBuyer
  • October 13, 2022
  • Perris, CA

Everything good! I like Pulte home house .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Frank M.
  • Verified HomeBuyer
  • October 12, 2022
  • Perris, CA

I am not satisfied with my new home. I paid more than half a million dollars for such poor quality. The cheapest paint was used, one closet has been repaired and I just submitted photos for a second closet. The kitchen faucet has to be replaced, and the arch leaving the master bedroom leading into the master bathroom is crooked. The casing broke off of the main bathroom door. How did you not level that off. I just bought this home 8/22. Every day I look to see what is going to break next.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Brenda

  • Brenda W.
  • Verified HomeBuyer
  • October 07, 2022
  • Menifee, CA

Great experience they were very trust worthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales office people were great, repair folks not so great

  • Hien T.
  • Verified HomeBuyer
  • October 05, 2022
  • Menifee, CA

Loved the experience I had with the sale folks (Myniesh!). Unfortunately, had issues with upgraded cabinetry (they don't come with handles??), this is despite the design center person telling us that it came in brush nickel, and there were no options for chrome. Issues with one of the outlet circuit breaker tripping. Sent a request to have it looked at, after several back and forth emails, the person literally told me that since it had power, he didn't need to send someone out to look. Let's think about this. A brand new home. Circuit breaker keeps tripping. But because I can reset the ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Great team. Great build quality.

  • John F.
  • Verified HomeBuyer
  • October 05, 2022
  • Chino, CA

The Pulte builder team was very professional and the build quality of my house is beyond my expectation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great home buying experience had

  • Josh V.
  • Verified HomeBuyer
  • October 05, 2022
  • Menifee, CA

Steve in purchasing was wonderful to work with and he helped answer any questions that came up all along the way. Made everything straight forward and super easy process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr.

  • Kayode M.
  • Verified HomeBuyer
  • October 05, 2022
  • Perris, CA

To start with I like to thank the Pulte builder team for an amazing job they did putting the house together from the door step to back yard, the materials used, the kitchen product. A big thank you to the sales team member from the Menefee team Mr. Auturo that introduced us to Pulte Stratford Place where we call our home now. I say special thanks the sales representative Mrs. Jill and her team for an awesome job she did from the initial day of our purchase to final move-in. I thank her for the professional she is at what she does best, going above and beyond, just for us to have that smooth ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Haroutioun H.
  • Verified HomeBuyer
  • October 05, 2022
  • Coachella, CA

Excellent builders very great home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Working with the Lending Company was difficult at best.

  • Robert G.
  • Verified HomeBuyer
  • September 06, 2022
  • Menifee, CA

Working with the Lending Company was difficult at best. They continued to ask for information that had been requested more than once. Getting service for issues is very dependent on the vendor being used. Sometimes it is 7 to 10 days and other times it is 7 to 10 weeks. NOT A GREAT EXPERIENCE FOR A NEW HOME.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Overall experience during the buying portion was really great

  • Eric A.
  • Verified HomeBuyer
  • August 31, 2022
  • Menifee, CA

Overall experience during the buying portion was really great with all the support of the purchase office particularly Arturo and loan process with Brent. Although there are few issues with the build, with some minor issues particularly missing bathroom door and island repair which cause a little delay on issuing house keys and finding electrical problem, and on countertop, after the turnover. Other than that, we are very satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - The process was quick and on time.

  • Benedict D.
  • Verified HomeBuyer
  • August 30, 2022
  • Perris, CA

The process was quick and on time. Pulte offered so much help and resources in terms of funding. The quality of work was impressive. I’m very happy with the whole process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The Good, the Bad, and the Ugly.

  • Patricia S.
  • Verified HomeBuyer
  • August 23, 2022
  • Perris, CA

Before buying my Pulte home, I had been researching other homes with little satisfaction. When I saw the Pulte homes, I was ecstatic; they had everything I wanted in a new home. I wanted a single level, a patio, and a pantry which according to the advertisement came with these homes. I made contact with the sales office, selected a model, began the qualifying process and provided my $15k deposit. It was afterwards that I was told the homes in this development did not come with patios. I discovered later, that I was not given the opportunity to make structural choices. Then the process of ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Michael

  • Michael A.
  • Verified HomeBuyer
  • August 03, 2022
  • Menifee, CA

This is a great home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Great home and experience!!

  • Johnny V.
  • Verified HomeBuyer
  • August 02, 2022
  • Coachella, CA

Everything was great Marci was excellent and so was the building manager Jason. Easy to get ahold of and always available with any questions or concerns. The build quality is very above average as well… They are priced competitively and you get what you paid for and more. Thank you Pulte and your team as well!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Still waiting for hole in garage wall to be fixed from leak.

  • William B.
  • Verified HomeBuyer
  • August 01, 2022
  • Palm Desert, CA

Still waiting for hole in garage wall to be fixed from leak. Still waiting for promised items to be delivered and installed dating back to walk through nearly 2 months ago.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Underwriters were terrible

  • Rachelle W.
  • Verified HomeBuyer
  • July 29, 2022
  • Coachella, CA

Everything about our house building and buying was nice; minor hiccups were identified and addressed thoroughly BUT the last minute interrogation by the underwriter was absolutely horrible. I have purchased many many homes and done countless refinances and I have NEVER experienced the level of harassment that Pulte put us through. We will never use Pulte mortgage again!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - Each person involved with Pulte homes has been extremely helpful

  • Deborah S.
  • Verified HomeBuyer
  • July 28, 2022
  • Coachella, CA

Each person involved with Pulte homes has been extremely helpful and professional. I highly recommend Pulte Homes for anyone purchasing a new home. I am very happy with the entire experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - many things wrong with house, things that should not have happened,

  • Frances P.
  • Verified HomeBuyer
  • July 28, 2022
  • Palm Desert, CA

many things wrong with house, things that should not have happened, but did due to shoddy work ethics. bathroom fixtures fell off wall, broken windows left broken, fan above cooktop, dented, not aligned, gaps where it was attached and fingerprints (many) on wall above cook top. block wall not completed needs one more level and caps, overspray of paint along trim around garage, footprint of black paint on floor, reported within 2 days of move in, one month later im still waiting to get fixed. project manager does not appear to be capable.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4