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Pulte Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Pulte Homes.

Read all 310 verified reviews from homeowners that built a new home with Pulte Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Riverside-San Bernardino Area

310 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.7

Pulte Homes in Riverside-San Bernardino Area

View Homes

Customer Reviews

Pulte Homes - On the final walkthrough on the house there were several things

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Coachella, CA

On the final walkthrough on the house there were several things that needed to be repaired, they were fixed. After I moved Ive still been finding several things that need to be repaired. I have contacted the contractor to let him know about the list of things that need to be repaired and he said that they can't do anything about it to contact my insurance. The thing that bothers me the most is all the problems that I have been finding throughout the three weeks that I've been living here, I paid for a new house that was not supposed to have these many issues already. Ive already had to put ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Worst first home buy experience. Entire neighborhood agrees

  • Jeffery O.
  • Verified HomeBuyer
  • July 27, 2022
  • Menifee, CA

so far my life is consumed with service calls to fix issues. 1.electrical 2.shower hole in stall 3.non-working air ventilation 4.non-working stove vent and send hot air back into the house 5.dead plants 6.broken circuit breaker 7.gap/air in kitchen floor laminate 8.laundryroom floor shakes, not stable 9.many edges around home are not 'square' 10.A/C condenser water drain clogged 2 times 11.some house have retaining wall under the fence, we do not causing huge holes exposing to neighbors. I am sure there is more

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 3

We love Pulte

  • Theodore D.
  • Verified HomeBuyer
  • July 27, 2022
  • Perris, CA

Our only gripe with Pulte was with the morning rtgage division. The building of our home has been amazing though. Even with the issues, they have been very responsive and quick to get them fixed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Not very responsive to correct defects

  • Denis C.
  • Verified HomeBuyer
  • July 27, 2022
  • Palm Desert, CA

Not very responsive to correct defects

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - A very good experience!

  • Yichao H.
  • Verified HomeBuyer
  • July 12, 2022
  • Chino, CA

A very good experience! Perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very nice workers and helped us a lot before moving in.

  • Arslan T.
  • Verified HomeBuyer
  • July 12, 2022
  • Chino, CA

Very nice workers and helped us a lot before moving in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time homebuyers

  • Anson W.
  • Verified HomeBuyer
  • July 12, 2022
  • Perris, CA

Hello first time home buyer here just wanted to say everything went very smoothly I am very happy with my house thank you so much no could you guys please stop emailing me about this review thank you thank you thank you

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Everyone was helpful throughout the process

  • Jeffrey M.
  • Verified HomeBuyer
  • July 06, 2022
  • Perris, CA

Everyone was helpful throughout the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We are happy with the house, some small issues but fixable.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Perris, CA

We are happy with the house, some small issues but fixable. The I would prefer they have any upgrade options for the backyard but they don't have it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Quality and Service

  • Juan H.
  • Verified HomeBuyer
  • July 05, 2022
  • Perris, CA

The sales staff (J and J) were very professional from the outset. They kept me informed of updates as soon as new information became available, so there were never any surprises. The job superintendents were on point and knew their craft. They possessed a thorough knowledge of the product and process, from digging the trenches, laying the foundation up and to when the last nail on the house was hammered. The entire process exceeded my expectations.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rushed job

  • Doris M.
  • Verified HomeBuyer
  • July 05, 2022
  • Perris, CA

At a first excited glance, everything looks okay, but with time, you start to see the imperfections. The base boards are some of the worst I’ve seen. A lot of unpainted uncaulked areas. The stairs as well, paint drips, uncaulked seams, exposed areas. Some unpainted areas In ceiling. It was a rushed job and I get that they’re building in bulk, but for the amount of money paid, you’d expect a little more care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great home and value

  • Shawn A.
  • Verified HomeBuyer
  • June 09, 2022
  • Menifee, CA

We are so excited to share our process from start to finish and all the different milestones through the journey. It was great watching our home building progress and each stage created more excitement. We were informed of everything at each stage which made things more transparent and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Location

  • Maged E.
  • Verified HomeBuyer
  • June 02, 2022
  • Menifee, CA

Pressure to purchase. Too much pressure

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great builder

  • Shawn U.
  • Verified HomeBuyer
  • May 11, 2022
  • Menifee, CA

Love our new Pulte home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was a long hurdle getting to the finish but it was worthwhile.

  • Evangeline I.
  • Verified HomeBuyer
  • May 05, 2022
  • Ontario, CA

It was a long hurdle getting to the finish but it was worthwhile.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall great experience building with Pulte

  • Manuel E.
  • Verified HomeBuyer
  • May 04, 2022
  • Perris, CA

Overall great experience building with Pulte

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

How fast we purchased

  • Michael M.
  • Verified HomeBuyer
  • May 04, 2022
  • Palm Desert, CA

All great everyone worked hard and together

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Pleased with our new home.

  • Ron R.
  • Verified HomeBuyer
  • May 04, 2022
  • Menifee, CA

No new home is “perfect” but Pulte certainly aims for that and as a result you will take delivery of something quite great. Pulte is also very VA friendly and zero down to them means 0 down. Now fellow Vets if you have debt keeping you from being where you need to be to qualify you may have to put some skin in the game to level the playing field. Don’t construe that as a down payment. Construe that as Pulte genuinely wanting to make sure you can afford the payment and not get in over your head. They also give Vets a break on the earnest money needed to hold your lot and build. This is not ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Quality of installation and cleanup.

  • Albert T.
  • Verified HomeBuyer
  • April 13, 2022
  • Menifee, CA

Overall Construction Quality is great. Quality of clean up of finish product is not good. The floor of my shower was stained with rust and heavy duty construction caulking that was not attended to and has been impossible to remove. Same kind of stain 6" x 2" on one of my wood flooring in a main area of my dining area. I was assured that it was no big deal and could be removed. I had electrical issues " tripping breakers" to my refrigerator that were repaired 10 days after moving in. I'm still having irrigation issues "leaking water and sink hole " that have been repaired once already still on ...

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 1

The after-sales service is not very good. I have a broken glass in my house, but I have not been able to contact the after-sales maintenance department. I hope it can be solved for me as soon as possible.

  • Liheng W.
  • Verified HomeBuyer
  • April 13, 2022
  • Chino, CA

The after-sales service is not very good. I have a broken glass in my house, but I have not been able to contact the after-sales maintenance department. I hope it can be solved for me as soon as possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How quickly responses were given to any questions.

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Palm Desert, CA

The builder is very attentive to detail and the floor plans are very comfortable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Above and beyond for customer service

  • Jerome S.
  • Verified HomeBuyer
  • April 06, 2022
  • Menifee, CA

Had a great experience with the mortgage team that I had a pleasure of working with!! Customer service and care for the client was way more than I expected.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nothing

  • Mina A.
  • Verified HomeBuyer
  • April 06, 2022
  • Murrieta, CA

Not referring anyone to pulte or their financials

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Attention to detail

  • Edward H.
  • Verified HomeBuyer
  • March 25, 2022
  • Menifee, CA

The homes are beautiful. If any discrepancies are found after the home is purchased, it is covered under warranty but they are not the fastest to get someone out to fix the discrepancy. Been waiting almost a month to have a drywall issue resolved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 2

Pulte Homes - Daniel really stood out - very helpful, prompt, and effective

  • Stanley T.
  • Verified HomeBuyer
  • March 09, 2022
  • Palm Desert, CA

Daniel really stood out - very helpful, prompt, and effective in all issues so far.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5