- New homes
- Pulte Homes
- Reviews
- San Francisco, CA
Pulte Homes Reviews in San Francisco, CA
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What San Francisco Homeowners Have to Say About Pulte Homes.
Read all 28 verified reviews from homeowners that built a new home with Pulte Homes in the San Francisco area. San Francisco homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in San Francisco Area
View Homes
Customer Reviews
Poor post-purchase experience
- Anonymous
- Verified HomeBuyer
- October 06, 2022
- San Mateo, CA
Moved in and had to deal with issues within a month related to build quality that left our new home damaged. Pulte was trying to deflect responsibilities and made the whole experience very frustrating. I don't think I would trust them again and would not recommend them.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Run from this community
- Nicole P.
- Verified HomeBuyer
- August 06, 2022
- San Mateo, CA
House sold way over price, have to sell for a loss. Quality is bad, gave house with torn carpet and broken windows. Then asks for a review and refuses to publish as it deters business. Good for you pulte, I’ll write a review somewhere else. Thanks for the trash house that’s underwater now. Oh and thanks for the dangerous living conditions for $1.4m. Love being scared to open my door due to pitbull
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very bad customer service and false information
- Christinawati T.
- Verified HomeBuyer
- January 26, 2022
- San Mateo, CA
The quality of the work is very bad and upgrades not included. Broken cabinets missing upgrades since day one and until now not addressed. Items with the issues on the floor, they were supposed to be replaced in days and no one showed up, then they indicated that they will grab from other units to address and nothing happened. Running paint on multiple areas which indicates unprofessional workmanship. Issues with the electricity until now and at least one of the people send indicated that he was not licensed. Other issues with the unit which indicates things were rushed and original date ...
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.