Pulte Homes Reviews in Stockton Lodi, CA

Builder is bad Sales rep is bad Quality of building is bad Post construction service appointment experience is worst What do you do if I give this review you just throw it then what’s the point leave it

I would like to share my experience regarding the recent home purchase. While the cost of the home was nearly a million dollars, the quality of the construction is subpar. It is evident that the construction team lacked experience or was not adequately skilled to complete the project to a satisfactory level. There are several issues with the flooring, electrical work, garage, walls, and paintwork I can keep going on. The manager rushed through the walkthrough as he had another appointment. There was no proper walkthrough provided. I am unsure of what other priority tasks he had when the walkthrough was scheduled, and he did not give enough time to explain and consider the concerns of the customers. Although they assured me that they would take care of all the issues, nothing was done and I am dissatisfied with the construction. ... More

I know there are many different groups involved in building the home, and giving a really bad review may be unfair to some of them, but I just have to do it to bring attention to how Pulte treat you once you completed the transaction. We purchased the hardware through them, and they weren't installed at the time we signed the paperwork. They promised they would initiate the Work Order and the hardware should be installed in two to three weeks. Time went by and we REPEATEDLY emailed, and called them to ask where things stand, and THERE IS NO RESPONSE. We even came to the office and all they could say was someone will contact and we will have to call/write them back, but nothing came. No call back. No email. It seems like they don't know us at all. There was a lady who came to our home a day or two after we purchased and said that she's the coordinator, and we called/emailed her and still nothing came. We have been very patient with them and every time we wrote or called, we were very cordial, respectful, and understanding if there's a material shortage, but the fact that we got no response made us very upset. We are very close to bringing them to the small claim court. P.S.: We talked to some neighbors and they have experienced pretty much the same thing. This is really, really bad on the company. ... More

What to write, come home and get the experience ...

Hi, I bought a model house and the day of the walk in the refrigerator was broken and asked for a replacement. Since I am in the final phase of loan process they said I have to take care of it. I did took care of it calling whirl pool customer service and they said they would send me a replacement model with a better model since they don't have this model. I was asked to provide receipt for this one. I requested builder to provide the same and they refused to provide it since it charged more than what the original price was (3800$) the original price was $2400. I had to pay extra money from my pocket to go for the new one. I was given the house the most dirty way. I asked for deep clean since this isa model house and plenty of foot traffic. They denied it and said since it is model house we have to take dust along with the house. I have never imagined Pulte would be so rude and harsh for the customers. Currently there is a demand for homes and they wanted to capitalize on it irrespective of the customer satisfaction. There is no clear understanding of who should take care of things that are not perfect in the house after buying. I am writing this with so much regret of buying a house from Pulte. If I had a chance to go back and change my decision, I would definitely do it. ... More