Pulte Homes Reviews in Denver, CO

We purchased a new home, that sat empty for a year. Several buyers went under contract and then lost their financing. This was a fast move for our family and sadly I didn't go through the house with a strong discerning eye. This house is a thousand cuts, so to speak. Window portals are not even (one window portal in the drywall is about six inches lower than another. Many are not even level. Flooring is separating, siding is loose, no hardware on any drawer or cabinet, paperwork wasn't filed properly to trigger the city to deliver garbage cans (been seven weeks and we have to take our garbage to the construction dumpsters a few blocks away) no refrigerator, property line is now in question (from the builder I might add) and they think the foundation was poured in the wrong spot, the hot water in the house reeks of bleach and we seem to be the only house on our street with the problem, no radon mitigation and the house failed miserably during the test, leading to a credit issued to us by the builder that covered 1/3 of the actual cost to have the mitigation installed. The warranty manager informed us that Pulte fired the original builders and construction managers, that he and his counter-part came in toward the end of Phase 1 of the development. Put in service requests and it's been days and they are "still working to send someone out." The list goes on and we are doing what you have to do to get solutions - which shouldn't be this difficult, especially when you spend over $600,000 on a house. Bottom line - I do not recommend Pulte as a builder, anywhere. We built a brand new home in 2019 with Lennar and the house came with hardware on cabinets, a refrigerator, window blinds that were of a good quality, etc. This house with Pulte, honestly, does not make us feel good that we spent so much money on clearly a troubled project. ... More

The quality shown in the model homes was not what we received in our new home . From the hvac to cabinets that we paid extra for , to the electricity . Just overall would not recommend Pulte to anyone .

This is my 4th experience with a new build and I would have to say that it was the worst of the bunch. Much of this may the project manager’s blame but a lot of it isn't. Let’s start with the home’s backyard. About 3 months into the build process we were informed that 2ft of our (already small) 10ft yard would be taken up with a retaining wall. This ended up being 5ft of our yard. Plus, around the time that the retaining wall was completed, maybe 5-6 months into the build, they informed me that they would also be putting a railing around the Patio because they didn’t dig deep enough and the patio sat too high. Code necessitated the railing. These changes basically make our small backyard pretty much unusable and completely changed the makeup of our home. It’s like we have a giant condo. On the day of closing our home was barely cleaned. In fact, the cleaners were still in the home when I arrived and were rushing to do a cursory cleaning. They didn’t do a great job and it felt much like moving into a worksite when we did move in a day later. That’s when the real fun started. I think the workmanship suffered because they are building too many homes at once instead of taking the time to build each one correctly. Each home, even other homes with the same model and elevation is done differently. A big issue I had was that an outlet was installed in the middle of a mirror. I checked the other home across the street which is the same home and it was not installed this way. It was installed on the side of the mirror. I realize this sounds small but it isn’t. The way it was installed on my house reminds me of something from the 80’s. No modern home of decent quality does it this way. The warranty team has refused to change it. Another major issue was our gas line outside that moved in and out. The project manager recognized this when we walked through early on but never addressed it. The warranty team did their best to secure it but it still feels pretty lose compared to what it should be. The gas line. Our microwave was hastily installed a day or two before closing. It has never worked. We have been in the home over 2 months now and we still don’t have a working microwave. Instead of Pulte replacing the microwave for us, they have opted for us to work with Kitchenaid directly through the warranty to acquire a part that may or may not exist. Tbh, I don’t know if we’re ever going to have a working microwave unless we shell out the 2k to install it ourself. This isn’t nearly all of the issues we’ve encountered. The list goes on and on but these are some of the more major issues. I would just be very wary when dealing with Pulte. Besides their amazing sales rep, Romina (who has since moved on), and the friendly warranty rep, Jay, I have little good to say about the company. ... More

The sales agent was difficult to work with. He was inexperienced and often misleading especially regarding the home taxes and bond obligations . The builders financing process was a complete cluster and anything but a process. The construction team failed to complete almost the entire punch list that was provided weeks in advance of close with items remaining to date, months after close.

The Pulte's closing subsidiary P&P Tile representative was very unresponsive, took multiple emails to make simple changes to contract. Pre walkthrough process is worthless. Not all items were addressed before closing even though extra time was provided before final walkthrough. Was some of the remaining items will be addressed soon after closing. We are month post closing, we items are still pending. Within 2 weeks of closing and moving in, we had flood in the basement. Water line broke - making us question the quality of work. We also learned the home not constructed to community (CAB) standards - missing solar conduit from attic to electric box. Again, questioning the. ... More

Poor poor workmanship. And advice to future homebuyers, DO NOT CLOSE with open items. We closed end of Sept and are still working through exterior open items one month later, never mind open interior items. But the bigger issue is quality and workmanship. Really, really sub-par. Must be a skilled labor shortage coupled with tok much work to get done. Everything with ours feels rushed and low regard for quality workmanship.