Pulte Homes Reviews in Broward County Ft. Lauderdale, FL

Zora and Adam worked together well to make sure I stayed in the loop regarding the progress of the build. Overall, this was a pretty smooth buying process. Absolutely no issues. Now that we are in the home and finally settling in we love it. There are a few minor things that needed to be addressed but the response time to rectify issues is great. So far Julie has been awesome in making sure of that.

All good with the buying process

Pulte demonstrates a commitment to quality & customer satisfaction

The people (contractors and sales representatives) were extremely nice.

My wife and I had limited time to find a home in a safe / up and coming location in Broward County. We met Cierra on short notice at the Hill Crest sales office. In a most professional manner presented all options that fit our time scale. Within our time frame, she found us a homesite, selected upgrades and set us on our way to closing. This is our second Pulte home. We are very happy with both. I would recommend anyone considering a new home to include Pulte in their selection process.

We have had an excellent experience. Our salesperson Elli was not only exceptional, she has become a friend. The after the sale service has been good. Our rep Stephanie is very responsive. We have had issues with the warranty subs doing inferior work. However, Pulte has been receptive to getting it repaired quickly.

A faster responsiveness to issues and repairs in general

The Monica in sales was outstanding, the project manager overpromised and underdelivered, the customer service manager Rob has been great.

I'd like to start with how amazing my contractor Kevin has been with everything pre close. Extremely helpful and responsive. But the quality of work from outside companies have been terrible, not happy with windows, sliding doors and the quality of fixing things. It's really turning into a frustrating situation with lack of responses from quality control being helpful. HOA has been great and very helpful but they can only do so much. Just think everything is too much going on for Pulte to keep up. It's giving the ones who live in a home lack of attention and help.

Our construction manager Adam was fantastic. It was a pleasure working with him.

Bobbett was exceptional. she was available with every concern I had. If she did not have an answer she responded appropriately and professional. My experience with Pulte was an exceptional one due to Bobbett. she is truly an asset to this company. My experience with Pulte Finance was a disaster. I would not recommend their finance department to anyone.

Would like to have better responsiveness to issues

I would say the price is too high for the quality of the materials. Given that is mass production, attention to detail is lost, but other than that people are attentive and fast to answer questions and solve any issues.

The overall home buying process with Pulte was very professional and seamless. Other than a few craftsmanship issues with my home, I am pretty satisfied with my home buying experience. I would recommend a Pulte home to my family and friends.

Something’s went well while others could have been seamless !

Not very responsive, no service

Very slow almost non responsive in correcting issues after the closing. I’m not talking small things. They are very slow or non responsive to correct the issues. No matter how serious they may be. Yes I repeated my self. That’s how ignored I feel.

Sales and Construction reps are both good ppl and were very helpful and responsive.

Builder for the home was outstanding in the quality and dedication they showed to making this home excellent. Loan process can be cumbersome. Staff is polite and will work with you through issues.

The quality of materials , including the flooring and tiles are not great quality. Had a great experience with the sales rep and the customer service manager.

good experience overall was this experience.

Overall it was a great experience. One glaring criticism: We were told by our construction manager that too many people “expect perfection”. Clever way to lower our expectations and then second guess ourselves when we saw something that wasn’t as it should be.

The builder was and their representatives were professional on all aspect of the built. The GC paid attention to the details during the time of the built, because we lived out of town during the time period.

Great buy. I’m in love with my home!!

Vitor was absolutely amazing at keeping me up to date throughout the entire process. He was honest, thorough, professional and trustworthy.