Pulte Homes Reviews in Fort Myers, FL

Building process was good. The 30 day warranty is Not Great and disappointing especially for what I paid for it. It’s a who is responsible?!! Or you accepted! This is not right

I find myself keeping a spreadsheet for warranty repairs, chasing when repair people don’t show, and am now sending a weekly update on what is outstanding, not scheduled, etc. I already have a full time job and don’t really need more work honestly. Accountability or your partners is critical and accountability of Pulte to manage the repairs to be done. I should not have to chase these on a daily basis between my own conference calls for work. We are home everyday working and schedule our work around folks coming and the rate of showing up is 25% then I have to chase it myself.

We walked into the sales room for Corkscrew Estates and met Sales Rep Steve P that pretty much decided right then and there that we would be buying in Corkscrew Estates Of course there were facets of the properties that also sold us on buying there (lot size, no amenities etc). But back to Steve P he was so helpful full of knowledge and friendliness we went through the purchasing process without any problems. I’m not the most computer or tech savvy but Steve P was always willing and the most patiently to help us out therefore making the buying part very easy and also correctly done. In the end we did not feel were we dealing with a Sales Rep but rather a friend. Can’t say enough for LeRoy also for making sure all our warranty issues were taken care of immediately. ... More

Some Great: Pulte Title (Rose), Pulte River Hall (Amanda), Building crew manager (thank you Jared!), PROBLEM And Major Challenge: Pulte "back office" has their own schedule and for a cash sale on a Pulte Builder Spec Home ALREADY COMPLETED MONTHS PRIOR - they tried to put us into their "box" instead of expiditing when there is NO MORTGAGE , house "blessed" by construction & head of River Hall community, nor any other possible delays tried to make us wait with the rest & tried to delay our closing. THANK GOODNESS Amanda (River Hall), Rose (Pulte Title), Jared (Bldg mgr), Kyle (on site Pulte sales rep) and all the staff in the customer service "phone bank" that helped me get WORD to the "back office" to GET IT DONE OR THE SALE WOULD BE CANCELLED. Well everyone EXCEPT the back office was great to work with, there needs to be some differentiation or at least 1 person (there are MANY) in the "back office" of Pulte that could be devoted to buyers in my circumstances (cash & home ready to move in) that the 3 week agreement for us to close SHOULD NOT HAVE BEEN THE CHALLENGE and taken so much of my time & all the extra efforts (THANK YOU TO ALL OF THEM!!!!) to get it closed. ... More

I liked the interactive floorpan with measurements along with the furniture tools. This was helpful to plan for an unbuilt home. Seeing a model with furniture is also helpful. I feel like the home is solid/well built. The tile floor was done perfectly but the bathrooms are still being worked on. If I had to do it over again I would have chosen the tub shower route - the huge expensive walk in shower is not worth the money. There is no hand held shower, and it feels like a waste of space. I also thing the secondary bedrooms are small and the master closet and dining area are huge - space could be allocated better but overall it works. I did like the option to have the three car garage not be tandem and have the third bedroom with its own bath but it also feels like a totally separate pert of the house - could be good could be bad. I really wanted a fenced area for my dogs and thought I had that figured out - after closing and after the landscaping was already in, it became much harder. I would have done my pool differently. I think there could be more communication between the builder and the other entities that are brought in - pool folks, tech guys, etc. The tech guys are the most confusing as they have different people contacting me with different company names and their services and deposits are hard to keep straight. If I had seen the model with the fence around the pool with grassy area, I would have really liked that and would have just screened in the lanai. The upgrade items are pricey! Overall I am figuring things out and happy with the home. Would have felt better to go slower since we had so much time anyway. I ended up using Pulte Mortgage but it wasn't till the last minute that they offered a better deal than a competitor. Was stressful to have to gather all my updated documents at that point as I was packing to move. ... More

I think pulte prioritizes their build to sell over people coming in to build from scratch but that’s my real only gripe . The team I worked with to build my house especially my project manager Dylan was absolutely amazing. He always was very attentive and responsive almost immediately. Even now a couple things ( nothing wild ) have popped up and he still has been involved . Highly recommend their building team . Worth every penny .

Good response team, courteous and friendly

Our site superintendent Javier was great to work with. Any issues we had were taken care of promptly and professionally

Our construction managers have been very helpful since we do not live in our new home yet and are in another state. When there have been issues or deliveries they have been very helpful to us.

Happy with process. Will buy again

Dont use there closing people

Some finish work amateurish. Appliances very basic.

We love the model, the process was quite simple and the post move in team have been extremely responsive and helpful (Ryan is the customer relations person). Our construction super (Steven Chipman) has been wonderful as well. Our comment would be - we would encourage you to step the quality control checks prior to move in. While your team has been fantastic in responding, we think that many of the items could have been detected on the front end. Last, the only major concern has been around the overall paint job --- the painters were not good. Simply stated. We have shared this feedback with Pulte. ... More

We closed on our home last month. Being the first home in a new development can have it issues, the Pulte team was responsive to everything.

overall very happy with our Pukte home

The experience was overall very positive. A miscommunication and incorrect marketing material led to a disappointing omission from the home. Still waiting for restitution.

Had a good experience overall with Pulte in buying our new home.

Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built house and the warranties seem to be a big positive. The construction manager is great, but again, his hands are tied. For a little effort to some small details, they could have gotten 5 stars from me. ... More

Building a home in this crazy home environment is not easy. Having a great Construction Manager makes a huge difference. He made sure everything was to our liking. If something wasn’t done correct, he made sure it was fixed.

Our construction manager made the difference. He was excellent. Our 30 day follow up has been on time and they have just about got everything complete that needed repaired or replaced. So far so good.

The project manager was exceptional (consistent communication & responsive).

Sales person top notch, design person very attentive but I was disappointed with limited choices. Superintendent of building was very communities.

Take your time choice you additional items not included.

Good quality for production home builder. Construction Manager and Service Manager ensured our home was move in ready. They were also professional, effecient and prompt to respond to any questions and very minor touch ups.

Working with Mike on the build and Jason for our punch list has been a pleasure.