Pulte Homes Reviews in Fort Myers, FL

There is a long list of things that I am very pleased with, but I am sure the minor things that could have been better are more beneficial for any firm. Here is my list of changes I would make: - The grass was laid haphazardly and there are holes and empty patches all over the yard. - Our shower door does not close all the way and allows water to leak out - The grout was not sealed and displays each and every drop of water or dirt stain instantly and permanently.

Buying the home was relatively simple, follow up after the sale was not which I’ll attribute to one individual as after they were out of the picture and correct person involved, things began moving in the right direction. We’ll see how the repairs go.....

They were very responsive to any problems we had. There's 30 days after move in to address any issues. The only thing I would advise, if you've never had an HOA get the guidelines before you buy. It's very restrictive to someone who's been a private homeowner for all their lives.

Contractor was great. Small issues that were addressed well.

Overall happy with our experience.

The house was done on time and had very few issues. We love the house and the experience with Pulte.

I'm disappointed in the quality of the workmanship. I bought a new home because I did not want to go through the renovation process. The quality of the workmanship has required me to contact Pulte for repairs. The longer I live here the more I see. It disappoints me to have to do this.

The quality of the home met expectations....some of the normal details that need attention will need to be addressed on the next visit to the home.

Quality of work was very solid. Communication, not so much. We had 3 different construction managers. The last one was excellent, but prior to that, unless we asked what was going on, we got very little communication.

It is good to have your own real estate agent with you who is knowledgeable in new home builds with Pulte. The builder does not have your best interests in mind in many cases, so it is very helpful to have a impartial experienced advocate. It also is important to know that when you do your structural meeting with the sales team that they will hide a lot of things from you. There are many options they won't show you and they will mislead you based on what they have been told to push. You should ask to review all available options even though it takes longer. Ask questions about the options. If you wish something could be done, ask what option would make that happen. Hopefully your sales person won't lie and say something can only be done at the design meeting when it has to be done during the structural meeting because once you lock in the structural contract, it cannot be changed--no matter what. Also, be aware that if you want anything other than the default pool, you need to separately schedule a pool design meeting. Even if the customization is just a different tile color or screen options. ... More

Overall experience was good, I’m just not use to the slow Florida construction schedule.

Happy with our new home, just normal punch list items which are being resolved quickly. Only complaint I would have is the looooooonnngg build process.

First I will say that our project manager was GREAT! He was very responsive and kept us informed along the way. He always responded to emails and texts from me even though I know he was super busy. We were able to close with only a few minor issues, but my problem is that we should not have to close until everything is done and addressed. Pulte schedules the closing and has no problem pushing it back if they have issues or delays with material, but YOU cannot change closing or else you will be charged. Even if you are moving from out of state and have a scheduling conflict. The next issue I have is once you close, the challenge is now getting your “punch list” items fixed. In most cases, it’s not quick. We have been here over a month now and are still waiting on our punch list items. ... More

Overall experience even with the COVID circumstances delays etc. It was not bad.

Pulte's sales process was the best we experienced while looking for a new home. They were very good at providing updates throughout the construction process. While designing our home we found that options were somewhat limited and deviations that seemed simple to us were not allowed. Standard products like cabinets and appliances are good quality. Supply chain challenges, especially with appliances, have been frustrating. The closing was stressful because there were major items that were not complete. However, Pulte stands behind their product and their team was supportive in finishing the major work quickly. We continue to work with them on the punch list. Overall we like our home and believe the structure is of high quality. We appreciate the followup on issues and the followup warranty program that will continue throughout the first year of ownership. Overall the experience was positive with some moments of frustration. We really like the sales and field construction staff. They were all very focused on delivering a quality product. It is nice to finally be in our new home and we appreciate that it was finished in 9 months in this current environment. We considered a number of production builders and we believe we selected the right one. ... More

Overall, the building process was good. My building manager was easy to work with. A lot of options but still getting a cookie cutter home that I believe was overpriced.

Be prepared not to request building changes to the contract once the building agreement is signed. Get it done upfront to the best of your ability.

Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.

Great quality for the money

We’ll have to wait and see how customer service does when needed for details large or small that may come up. Response and communication will tell the story.

The initial loan application was smooth. The follow/up loan process was rough and too stressful.

overall good experience very nice field manager

Overall satisfaction is good. Getting trade contractors back to resolve issues taking much longer than expected

The house was not fully complete at the “celebration” due to a changeover in field managers and some miscommunication. The customer care rep is doing a good job closing out issues that he normally does not have to deal with,

Still have issues with the refrigerator and light switches in the kitchen. Also, master bath shower surround has scratches that need to be addressed.,