Pulte Homes Reviews in Fort Myers, FL

Overall happy with our experience.

The house was done on time and had very few issues. We love the house and the experience with Pulte.

I'm disappointed in the quality of the workmanship. I bought a new home because I did not want to go through the renovation process. The quality of the workmanship has required me to contact Pulte for repairs. The longer I live here the more I see. It disappoints me to have to do this.

The quality of the home met expectations....some of the normal details that need attention will need to be addressed on the next visit to the home.

Quality of work was very solid. Communication, not so much. We had 3 different construction managers. The last one was excellent, but prior to that, unless we asked what was going on, we got very little communication.

It is good to have your own real estate agent with you who is knowledgeable in new home builds with Pulte. The builder does not have your best interests in mind in many cases, so it is very helpful to have a impartial experienced advocate. It also is important to know that when you do your structural meeting with the sales team that they will hide a lot of things from you. There are many options they won't show you and they will mislead you based on what they have been told to push. You should ask to review all available options even though it takes longer. Ask questions about the options. If you wish something could be done, ask what option would make that happen. Hopefully your sales person won't lie and say something can only be done at the design meeting when it has to be done during the structural meeting because once you lock in the structural contract, it cannot be changed--no matter what. Also, be aware that if you want anything other than the default pool, you need to separately schedule a pool design meeting. Even if the customization is just a different tile color or screen options. ... More

Overall experience was good, I’m just not use to the slow Florida construction schedule.

Happy with our new home, just normal punch list items which are being resolved quickly. Only complaint I would have is the looooooonnngg build process.

First I will say that our project manager was GREAT! He was very responsive and kept us informed along the way. He always responded to emails and texts from me even though I know he was super busy. We were able to close with only a few minor issues, but my problem is that we should not have to close until everything is done and addressed. Pulte schedules the closing and has no problem pushing it back if they have issues or delays with material, but YOU cannot change closing or else you will be charged. Even if you are moving from out of state and have a scheduling conflict. The next issue I have is once you close, the challenge is now getting your “punch list” items fixed. In most cases, it’s not quick. We have been here over a month now and are still waiting on our punch list items. ... More

Overall experience even with the COVID circumstances delays etc. It was not bad.

Pulte's sales process was the best we experienced while looking for a new home. They were very good at providing updates throughout the construction process. While designing our home we found that options were somewhat limited and deviations that seemed simple to us were not allowed. Standard products like cabinets and appliances are good quality. Supply chain challenges, especially with appliances, have been frustrating. The closing was stressful because there were major items that were not complete. However, Pulte stands behind their product and their team was supportive in finishing the major work quickly. We continue to work with them on the punch list. Overall we like our home and believe the structure is of high quality. We appreciate the followup on issues and the followup warranty program that will continue throughout the first year of ownership. Overall the experience was positive with some moments of frustration. We really like the sales and field construction staff. They were all very focused on delivering a quality product. It is nice to finally be in our new home and we appreciate that it was finished in 9 months in this current environment. We considered a number of production builders and we believe we selected the right one. ... More

Overall, the building process was good. My building manager was easy to work with. A lot of options but still getting a cookie cutter home that I believe was overpriced.

Be prepared not to request building changes to the contract once the building agreement is signed. Get it done upfront to the best of your ability.

Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.

Great quality for the money

We’ll have to wait and see how customer service does when needed for details large or small that may come up. Response and communication will tell the story.

The initial loan application was smooth. The follow/up loan process was rough and too stressful.

overall good experience very nice field manager

Overall satisfaction is good. Getting trade contractors back to resolve issues taking much longer than expected

The house was not fully complete at the “celebration” due to a changeover in field managers and some miscommunication. The customer care rep is doing a good job closing out issues that he normally does not have to deal with,

Still have issues with the refrigerator and light switches in the kitchen. Also, master bath shower surround has scratches that need to be addressed.,

Good overall experience. Faster build time than we expected. We had a few issues that were addressed as they came up throughout the building process. I wish they had better quality appliances as their standard options and I did not like the vendor they partner with for technology equipment and installation (security system and TV wall mounts).

We love the model and design we chose and the design team were so wonderful! Our home had taken almost 2 years to build, but we were in no hurry. Pools were way overpriced and forced people to opt out of getting a pool and hire a pool company after they closed. We got a pool after talking them down from 300k originally. I’m embarrassed to tell people how much I paid. Some of the sub contractors were great! Nice quality work and others should not be working for any builder. We had a wonderful experience with our project managers! They are so helpful and do their best to get issues taken care of. Unfortunately we closed on a house that was not done and paid for a home we could not move into. The painting and staining was not done. Managing the QUALITY of work being completed during the process would greatly improve everyones experience with Pulte. People are paying out of pocket for their homes to be painted correctly after they close, to get a better quality finish. After spending over 2m on my home, I’m fixing the painting issues myself to ensure that it gets done correctly. The other items are being taken care of promptly and have been very pleased with the response of getting issues resolved. We would recommend Pulte and would for sure buy another Pulte home! ... More

Overall house is ok. Kitchen cabinets that were upgraded look like they're 10 years old. Quality is ok but finish is terrible. Scratched and look used. House is very noisy. AC hums loudly thru vent in hallway. Dishwasher and washing machine very loud. Had a few issues that were dealt with promptly. Still waiting for a few things to get fixed. Homes are VERY close to each other. Overall satisfied but not wowed by any means. Had a Lennar home prior to this. If I had to do it over I'd probably use lennar for the value vs cost

I am a senior who is alone and have decided I needed to be near family. my younger brother and his wife were very cordial to invite me down to fort myers to live near them. The stress of the situation was I am alone and did not have guidance on all this Technical stuff. My brother is my POA and Pulte would not allow him to sign for me at the closing. He lives here so it would have been convenient for everybody except apparently the title company. Thankfully Pulte had an employee who was very kind. Instead of insisting that I sit alone at a kitchen table signing documents online that I didn't understand she willingly fedex me the closing papers so I could read them and sign them with a pen. Imagine that. I'm grateful for Darlene. This was a stressful time for me and she turned it into something I could deal with. ... More