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- Pulte Homes
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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 711 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
Well organized
- Michael C.
- Verified HomeBuyer
- October 27, 2021
- Estero, FL
The models were decorated beautifully and the quality of construction is high. Very responsive team from the sales representative to the project manager.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The level of communication was great
- David D.
- Verified HomeBuyer
- October 27, 2021
- Fort Myers, FL
The help from Lisa Potts and Jordan Hutchinson was amazing. They made sure the process was smooth, especially for being out of state during the construction process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project Manager Ed
- Frank S.
- Verified HomeBuyer
- October 27, 2021
- ALVA, FL
Ed had great passion about his job and delivering a quality home to us!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
ED Soto was great
- Danny W.
- Verified HomeBuyer
- October 20, 2021
- ALVA, FL
Everything went very smoothly considering supply chain delays
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.
- Richard M.
- Verified HomeBuyer
- October 19, 2021
- Estero, FL
Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - From meeting Melissa when looking for a home to being happily
- Robert L.
- Verified HomeBuyer
- October 19, 2021
- ALVA, FL
From meeting Melissa when looking for a home to being happily settled in our home now and working with Luisa, we have been very happy with all of the process. Working with Ed while our house was being built was great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible
- Paul P.
- Verified HomeBuyer
- October 13, 2021
- Estero, FL
The experience was horrible. The loan and home insurance was terrible with several different and unexplained quotes, unanswered calls, and errors. There is zero quality of workmanship and materials. Everything is damaged in some way from improper handling and no care taken to prevent damage. Some examples are : driveway pavers have paint and roof mortar, unevenly framed walls that have humps and curves, paint and caulk on the tile floors and grout, dull paint finish on my kitchen cabinetry, scratches on my windows, stains on my master tub, unlevel window sills by up to an inch from corner to ...
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Awesome Experience
- Gary H.
- Verified HomeBuyer
- October 12, 2021
- ALVA, FL
All parties, from sales, construction and followup 1st class
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic build quality, home design, and finishes!
- Dan M.
- Verified HomeBuyer
- October 12, 2021
- Estero, FL
My experience has been outstanding in every way!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Process orientation and timely communication
- Kevin P.
- Verified HomeBuyer
- October 12, 2021
- Fort Myers, FL
Building a home is a process. Things inherently get delayed or mistakes are made ;we are all human. I built my Florida house while living in Michigan. Communication was great. Pulte team responded to any challenges that were under their control with out exception. If there were delays outside of their control they notified me in a timely fashion
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great quality for the money
- John C.
- Verified HomeBuyer
- October 12, 2021
- Estero, FL
Great quality for the money
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Everyone was great to work with
- Wayne J.
- Verified HomeBuyer
- September 15, 2021
- ALVA, FL
Everyone was great to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All the Pulte employees were responsive to our questions and concerns.
- Wendy S.
- Verified HomeBuyer
- September 14, 2021
- Fort Myers, FL
The workmanship was excellent. All the employees we dealt with were knowledgeable and pleasant. The process was easy and transparent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Mr Roy was outstanding and getting things done in timely manner
- Anonymous
- Verified HomeBuyer
- September 11, 2021
- ALVA, FL
Mr Roy was outstanding and getting things done in timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Their ability to manage a project even with external delays.
- Christine F.
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
Extremely responsive from the sales process thru building and now follow up.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality and Responsiveness were outstanding!
- William S.
- Verified HomeBuyer
- September 07, 2021
- ALVA, FL
The quality of the home and the responsiveness by Pulte were outstanding. There were minor issues with paint and mortar on the garage floor that were quickly taken care of. My only complaint, which I didn't bring up for resolution, is the fact that after the tile was set, the finish subcontractors that followed did not wear booties. I wanted to seal the floor tile grout before occupancy and it was dirty enough that I had to clean it before I could seal it. I did not bring this issue up but just cleaned it myself, which took a full day. I am having a second home built in Hampton Lakes ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very shoddy workmanship- still working with warranty to get things repaired, 2 months after closing
- Thomas G.
- Verified HomeBuyer
- September 07, 2021
- ALVA, FL
The home was not completed when we closed. Promises made were not completed, Still working with warranty to get things repaired that should have be done before closing. 2 months after closing. Rushed into keeping original closing date. Pulte is building houses way too quick with no quality.
Pulte Homes responded:
We are disappointed to hear that you are unhappy with the quality of your home and are experiencing unresolved concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Good communications, doing what they said they would do in a timely fashion
- James K.
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
From start with the salesperson all the way through the process, these people all did what they said they would do and accommodated our wishes. A very positive and stress free experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
house not inspected by pulte peoplelooking for issues. just reacted slowly to my paid inspection picked up problems My inspector noted house was not ready for buyer inspection
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
buying process was good. Option selection process good. Quality controll was not satisfactory. Too many issues found by buyer which should have been picked up by Pulte. Punch list slow fixes and not good followup. example stucco fixed but no one came back to paint. expensive fridge was installed poorly but fix made was poor and missed that top of fridge eqipment door was split and needed to be replaced
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - The quality of my new home is impeccable!
- Brent F.
- Verified HomeBuyer
- September 07, 2021
- ALVA, FL
The quality of my new home is impeccable!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - everything has been great, just havent got my doors fixed
- Kristalyn F.
- Verified HomeBuyer
- August 18, 2021
- Fort Myers, FL
everything has been great, just havent got my doors fixed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Buyer pay attention every step of the building process
- James B.
- Verified HomeBuyer
- August 10, 2021
- Fort Myers, FL
The home is aesthetically pleasing - just as in pictures of the models. However, the quality of finish leaves much to be desired. There is a time-frame in which the new homeowner is allowed to "point out" issues that need attention. The Pulte representatives are accessible through appointments and do inspect and view homeowners' issues, but also note that they "can't keep an eye on every contractor during the building process". "Repair" contractors are sent out to make corrections, hopefully to the homeowner's satisfaction, which should have been completed before closing. We hope to be ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Pulte Homes - Customer service is average, at best.
- Steven B.
- Verified HomeBuyer
- August 05, 2021
- Fort Myers, FL
Customer service is average, at best. Better home builders out there.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - Jordan and Lisa at Pulte have been wonderful to work with from
- Renee N.
- Verified HomeBuyer
- August 04, 2021
- Fort Myers, FL
Jordan and Lisa at Pulte have been wonderful to work with from start to finish. Would recommend to anyone looking to build a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Good experience.
- Ted D.
- Verified HomeBuyer
- August 02, 2021
- Estero, FL
Good experience. Much of home is great but Carpet, thermostat, garage finish are all low quality for price of home. Very responsive to items that need to be repaired
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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