Pulte Homes Reviews in Fort Myers, FL

The experience was overall very positive. A miscommunication and incorrect marketing material led to a disappointing omission from the home. Still waiting for restitution.

Had a good experience overall with Pulte in buying our new home.

Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built house and the warranties seem to be a big positive. The construction manager is great, but again, his hands are tied. For a little effort to some small details, they could have gotten 5 stars from me. ... More

Building a home in this crazy home environment is not easy. Having a great Construction Manager makes a huge difference. He made sure everything was to our liking. If something wasn’t done correct, he made sure it was fixed.

Our construction manager made the difference. He was excellent. Our 30 day follow up has been on time and they have just about got everything complete that needed repaired or replaced. So far so good.

The project manager was exceptional (consistent communication & responsive).

Sales person top notch, design person very attentive but I was disappointed with limited choices. Superintendent of building was very communities.

Take your time choice you additional items not included.

Good quality for production home builder. Construction Manager and Service Manager ensured our home was move in ready. They were also professional, effecient and prompt to respond to any questions and very minor touch ups.

Working with Mike on the build and Jason for our punch list has been a pleasure.

We had a wonderful home buying experience from the very first meeting with our sales rep Sammy! He was very informative and helped us out tremendously. Also - during the actual build , our field manager was Lester and he was just FANTASTIC. Lester is a very hard working individual who is there from early morning to the late hours of the evening checking in on the homes and solving issues. Lester is Truly a great asset to Pulte .

We would have liked to see the homeowner(us) be able to do more customization... Whenever we asked about adding or changing something.(and we were willing to pay for it ) .. sorry this is the plan. Pulte needs to be more flexible

Having expected better build quality than I would have had with WCI or Lennar, I was surprised that obvious quality problems were not remedied before the final walk-through. An obviously mis-cut tile was missed by the construction team, so there was a visible gap between the tile and kitchen cabinet. There were also scratches on most of the windows in the house. Given how much I paid for hurricane-proof windows, that was disappointing and rather upsetting.

With Pulte you get what you pay for - no surprises (plus or minus). Actually the fact that Pulte was able to get the job done on a normal schedule in the midst of a Pandemic is noteworthy. There was a little bit of correction needed in workmanship, but it was minor. This was the third Pulte new house we have purchased during a 23 year period, as our retirement needs changed, each with the same satisfactory result.

Customer service was outstanding from the time we looked at homes until we signed with Pulte and paid our money. We didn't get our keys the day we signed. Move-in day keys still weren't ready and it seemed all customer service ended. When we finally got the keys, so did all the guidance on how to get registered as a resident with the HOA. Two months later we are still discovering areas we were supposed to have been given information from the business center at move-in (i.e., back gate). The person who provided outstanding customer service at move-in was the builder whose "office" is still on our street due to properties still being built. The survey's seem premature. I recommend asking me about quality in a year or two That's the true test of a well-built home. ... More

Have always like Pulte Homes but never purchased one. Always thought that the quality and workmanship was top notch. Our purchase was a bit less than that. Attention to details, caulking, painting and clean home before move in was lacking. They need to revisit those issues to make sure the customer can move in with little concern for major things such as those. I don't want to move into a home and then have to go behind a 'professional' that has 'rushed' at his/her job. Overall, they are in the process of trying to make it right and make us as the homeowner, happy. That matters!!!!

Perform a thorough walk through before closing and clearly document any items requiring repair by Pulte.

The homes are well built but a bit close together and on the expensive side. That being said we are excited to be using our home next month.

Alex at Solis Grande was great to work with.. very responsive!!

From day of closing we delt with Tommy. All Tommy was interested was for me to give a 10 on his evaluation. I did give him a 10. After living in the Villa I own I found a lot of issues, that should have been found. I myself am a Superintendent and working in the Commercial division on the east coast of Florida. So now that I’m only here on weekends I found a lot of issues the should have been found by Tommy. We’ve been helped by Gianni. He’s not only professional but he listens to these issues and has had them being resolve slowly but surely. Still in progress. I’d like to give Gianni that 10 for an evaluation. He’s sharp and knows what he’s doing. Thank you, Gianni. ... More

All in all the experience of buying a Pulte home was very easy. The workmanship is very good. When we did the walk-through, I was really pleased with how well everything was finished and detailed. I believe the process of working with the designer, at least in my case, could have gone a little smoother. I feel like, as an out of state home buyer, I Could’ve used more time

The house would be perfect but the drywalls finish as well as the paint are horrendous! Pulte response to issues is excellent but the drywalls are a disaster as well as the paint job!

Although there were some construction issues, as in most new homes, Pulte addressed them and corrected them promptly. The warranty team has also been proactive in promptly correcting any issues as well.

Mitchel was super responsive to all our concerns and questions. Great job in building our home. Very detailed in all aspects of his work

I love the fact that Pulti has dozens of inspections from start to finish. I wish the buyers could have more than two home inspections. The tile company really needs to do a better quality control of each step when doing floors. Most floor jobs cover a large area and to get each step correct is critical.