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- Pulte Homes
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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 717 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
Great lot. Nice house.
- Steven B.
- Verified HomeBuyer
- October 27, 2021
- ALVA, FL
Build process was fine and Pulte Build Supervisor was very responsive. Basic house construction is good. Detail work not as good. Sub come backs required to fix poor quality initial workmanship. Pulte warranty representative is also very responsive to work through the sub schedule. Overall, even with the finish issues, house is very nice. Landscaping was really nice.
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 4
Personable and knowledgeable
- John M.
- Verified HomeBuyer
- October 27, 2021
- Fort Myers, FL
We had a great experience with all our questions answered at every phase of the building process. We were kept informed and given information about how long the process would take and what items might be delayed because of COVID or supply chain issues. Overall, we would buy another Pulte home. The quality and care was there throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Taking possession
- Jeffrey C.
- Verified HomeBuyer
- October 27, 2021
- FORT MYERS, FL
When we took possession of our new Pulte home it felt like they were handing over their baby to us. Our sales person Cathy S. kept pictures coming throughout the build, our target close date was met in spite of supply chain disruptions and our on-site field manager Tommy was also so helpful. Even after the closing I feel like the Pulte family is truly family. We are proud to say we bought a Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
How well you stand out in delaying the work needing to be addressed
- Camille I.
- Verified HomeBuyer
- October 27, 2021
- Fort Myers, FL
Very disappointed. Far from model center finish. Far from it. I’ve built at least 5 house in the past. This being the top of the list of not being happy with the quality of workmanship. This is as I see it snd experienced it Sorry. Will not recommend PULTE to any of my affiliates
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
The building foreman and Sales person kept in constant contact with us and answered all questions quickly.
- Steve D.
- Verified HomeBuyer
- October 27, 2021
- ALVA, FL
Since we were not able to be in town for the whole building process it was nice the our sales person and foreman were constantly sending pictures and communication with us the progress at each milestone. They cared a great deal about the product they were selling and building. Given the times now the overall experience was great and promises were kept.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Disappointment
- Robert L.
- Verified HomeBuyer
- October 27, 2021
- Fort Myers, FL
We have had 5 Pulte New Builds. This is by far the worse. Fit & finish is terrible.
Pulte Homes responded:
We are sorry you did not have the experience we would have like for you to have. We would like the opportunity to discuss this further with you and try to make things right. Please reach out to our team at customersupport@pultegroup.com
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Well organized
- Michael C.
- Verified HomeBuyer
- October 27, 2021
- Estero, FL
The models were decorated beautifully and the quality of construction is high. Very responsive team from the sales representative to the project manager.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The level of communication was great
- David D.
- Verified HomeBuyer
- October 27, 2021
- Fort Myers, FL
The help from Lisa Potts and Jordan Hutchinson was amazing. They made sure the process was smooth, especially for being out of state during the construction process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project Manager Ed
- Frank S.
- Verified HomeBuyer
- October 27, 2021
- ALVA, FL
Ed had great passion about his job and delivering a quality home to us!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
ED Soto was great
- Danny W.
- Verified HomeBuyer
- October 20, 2021
- ALVA, FL
Everything went very smoothly considering supply chain delays
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.
- Richard M.
- Verified HomeBuyer
- October 19, 2021
- Estero, FL
Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - From meeting Melissa when looking for a home to being happily
- Robert L.
- Verified HomeBuyer
- October 19, 2021
- ALVA, FL
From meeting Melissa when looking for a home to being happily settled in our home now and working with Luisa, we have been very happy with all of the process. Working with Ed while our house was being built was great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible
- Paul P.
- Verified HomeBuyer
- October 13, 2021
- Estero, FL
The experience was horrible. The loan and home insurance was terrible with several different and unexplained quotes, unanswered calls, and errors. There is zero quality of workmanship and materials. Everything is damaged in some way from improper handling and no care taken to prevent damage. Some examples are : driveway pavers have paint and roof mortar, unevenly framed walls that have humps and curves, paint and caulk on the tile floors and grout, dull paint finish on my kitchen cabinetry, scratches on my windows, stains on my master tub, unlevel window sills by up to an inch from corner to ...
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Awesome Experience
- Gary H.
- Verified HomeBuyer
- October 12, 2021
- ALVA, FL
All parties, from sales, construction and followup 1st class
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic build quality, home design, and finishes!
- Dan M.
- Verified HomeBuyer
- October 12, 2021
- Estero, FL
My experience has been outstanding in every way!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Process orientation and timely communication
- Kevin P.
- Verified HomeBuyer
- October 12, 2021
- Fort Myers, FL
Building a home is a process. Things inherently get delayed or mistakes are made ;we are all human. I built my Florida house while living in Michigan. Communication was great. Pulte team responded to any challenges that were under their control with out exception. If there were delays outside of their control they notified me in a timely fashion
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great quality for the money
- John C.
- Verified HomeBuyer
- October 12, 2021
- Estero, FL
Great quality for the money
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Everyone was great to work with
- Wayne J.
- Verified HomeBuyer
- September 15, 2021
- ALVA, FL
Everyone was great to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All the Pulte employees were responsive to our questions and concerns.
- Wendy S.
- Verified HomeBuyer
- September 14, 2021
- Fort Myers, FL
The workmanship was excellent. All the employees we dealt with were knowledgeable and pleasant. The process was easy and transparent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Mr Roy was outstanding and getting things done in timely manner
- Anonymous
- Verified HomeBuyer
- September 11, 2021
- ALVA, FL
Mr Roy was outstanding and getting things done in timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Their ability to manage a project even with external delays.
- Christine F.
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
Extremely responsive from the sales process thru building and now follow up.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality and Responsiveness were outstanding!
- William S.
- Verified HomeBuyer
- September 07, 2021
- ALVA, FL
The quality of the home and the responsiveness by Pulte were outstanding. There were minor issues with paint and mortar on the garage floor that were quickly taken care of. My only complaint, which I didn't bring up for resolution, is the fact that after the tile was set, the finish subcontractors that followed did not wear booties. I wanted to seal the floor tile grout before occupancy and it was dirty enough that I had to clean it before I could seal it. I did not bring this issue up but just cleaned it myself, which took a full day. I am having a second home built in Hampton Lakes ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very shoddy workmanship- still working with warranty to get things repaired, 2 months after closing
- Thomas G.
- Verified HomeBuyer
- September 07, 2021
- ALVA, FL
The home was not completed when we closed. Promises made were not completed, Still working with warranty to get things repaired that should have be done before closing. 2 months after closing. Rushed into keeping original closing date. Pulte is building houses way too quick with no quality.
Pulte Homes responded:
We are disappointed to hear that you are unhappy with the quality of your home and are experiencing unresolved concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Good communications, doing what they said they would do in a timely fashion
- James K.
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
From start with the salesperson all the way through the process, these people all did what they said they would do and accommodated our wishes. A very positive and stress free experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
house not inspected by pulte peoplelooking for issues. just reacted slowly to my paid inspection picked up problems My inspector noted house was not ready for buyer inspection
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Fort Myers, FL
buying process was good. Option selection process good. Quality controll was not satisfactory. Too many issues found by buyer which should have been picked up by Pulte. Punch list slow fixes and not good followup. example stucco fixed but no one came back to paint. expensive fridge was installed poorly but fix made was poor and missed that top of fridge eqipment door was split and needed to be replaced
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
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