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- Pulte Homes
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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 727 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
The lack of support from Pulte
- Anthony B.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
I was given a very low grade refrigerator just so they could close and get their money. The frig door doesn’t stay closed, it’s very small, and doesn’t have an ice maker. We live in Florida and have to buy ice every two days. Ive talked to Pulte and their sales manager who doesn’t even call back or follow up. He’s been a total disappointment along with Whirlpool who blames Pulte then Pulte blames Whirlpool. The sad part is I can go out and buy the refrigerator I ordered and paid for but no one will step up and give me a refund to do that!! All I get is excuses and no solutions!!
Pulte Homes responded:
We are sorry to hear that you are having problems with your refrigerator and are not receiving the appropriate response from our local team. We would like to assist and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concern along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Pulte Homes - Smooth process.
- George M.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
Smooth process. Delivered as promised. Beautiful new home. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well built, great customer service from Ed, Luisa and Melissa.
- Mark G.
- Verified Homebuyer
- July 21, 2021
- ALVA, FL
Well built house, great value. Great warranty service from Ed and Luisa. Great help from Melissa. We were disappointed with the painting, slightly with the drywall and electrical boxes. Warranty service techs have been outstanding. Our independent inspector said it was one of the best built houses he has seen.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Home Purchase Experience
- Mark P.
- Verified Homebuyer
- July 06, 2021
- Estero, FL
Pulte kept me informed throughout the entire process. The timeline set out in the beginning was spot on. In the end I received a quality home just as I designed at a reasonable price.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
professioanl
- Hugo S.
- Verified Homebuyer
- July 06, 2021
- Fort Myers, FL
It was a great experience, professional people along the way from sales, finance and construction all coordinated with a single voice.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall great experience everyone we dealt with was exceptional
- Marie B.
- Verified Homebuyer
- July 06, 2021
- Fort Myers, FL
Overall great experience everyone we dealt with was exceptional
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding experience
- Mallory P.
- Verified Homebuyer
- July 06, 2021
- Estero, FL
From start to finish, our experience was superb. Our sales rep Justin was incredible, and our field manager Lester was the best in the business. Post sale support with Anthony has been excellent. Overall, a truly great experience and highly recommended.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte has an excellent process to deliver what they promise
- Michael E.
- Verified Homebuyer
- June 29, 2021
- Fort Myers, FL
All their staff we dealt with are professional If they said they would do it they delivered on their promise
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Marc was great during the buying process
- Peter D.
- Verified Homebuyer
- June 29, 2021
- Fort Myers, FL
Marc was great during the buying process
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Very smooth.
- Bettylou C.
- Verified Homebuyer
- June 29, 2021
- Fort Myers, FL
All the experiences with Pulte in the sales , design, construction and delivery were very pprofessional, helpful , correct and without hassel. The only excption was Pulte Mortgage, that experience was long and difficult due to inflexabilities, lack of attention to communications errors, and gaps in conveyance of information. But in the end they completed their part in time to close.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Reasonable experience
- Mario B.
- Verified Homebuyer
- June 29, 2021
- Fort Myers, FL
This is the second home I purchased from Pulte , the first home everything went smoothly everything was in place and it was well built . The design center was informative and helped picking and choosing design products . The new purchase was a little different , the home seems to be well built, but we have a problem the design center . When picking finishes and appliances there was a problem . When picking the appliances , we were not informed by the design sales person that the refrigerator that we had pick did not fit in the opening . The refrigerator should have been cabinet height ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Pulte Homes - Great build and quality homes.
- Elaine F.
- Verified Homebuyer
- June 29, 2021
- Fort Myers, FL
Great build and quality homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - We are enjoying our new home and appreciate the support from
- Gerald G.
- Verified Homebuyer
- June 15, 2021
- Estero, FL
We are enjoying our new home and appreciate the support from Justin, Sofia, and Anthony.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing Communication
- Aaron L.
- Verified Homebuyer
- June 02, 2021
- Fort Myers, FL
We purchased our home virtually using Facetime. Once the purchase was completed we had scheduled calls, bi-weekly photo updates and lots of emails. We were a bit nervous not being there in person, turned out to be an amazing experience. We love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The entire buying and building process with Pulte was perfect,
- Anonymous
- Verified Homebuyer
- June 02, 2021
- Estero, FL
The entire buying and building process with Pulte was perfect, and our home is even better than we hoped it would be. All companies should aim to deliver the kind of experience that we have had with Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Virtual experience in a Covid world Absolutely Tremendous!
- Arnold D.
- Verified Homebuyer
- May 27, 2021
- Estero, FL
We signed contract in the summer of 2020 in the middle of COVID. We could not fly down for the design meetings and to see progress. I am from a family of home builders. When I say Pulte has been absolutely tremendous, this speaks volumes. My brothers and Father are large time developers in the Northeast. They have been rated #1 Custom Home Builders many times. Pulte provides the support and ability to add options to make your home almost custom. When you see other builders and compare Pulte, they stand out far ahead of many other builders. Thanks to Maggie and Mike for the caring attention.. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Quality and workmanship is excellent.
- Frank S.
- Verified Homebuyer
- May 27, 2021
- Estero, FL
Quality and workmanship is excellent. The whole home buying experience was a pleasure because of the knowledgeable sales and closing representatives.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They treated you as if you were the only customer. We felt very secure dealing with them
- Arthur K.
- Verified Homebuyer
- May 26, 2021
- Fort Myers, FL
Sales person top notch, design person very attentive but I was disappointed with limited choices. Superintendent of building was very communities.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - The process from start to finish was seamless.
- Ricardo R.
- Verified Homebuyer
- May 26, 2021
- Estero, FL
The process from start to finish was seamless. Everybody on the team was extremely professional and helpful. We feel the supplies and the materials used are of highest quality for the value of money we paid.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The initial loan application was smooth.
- Rich S.
- Verified Homebuyer
- May 26, 2021
- Fort Myers, FL
The initial loan application was smooth. The follow/up loan process was rough and too stressful.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great job checking over for problems
- Robert G.
- Verified Homebuyer
- May 26, 2021
- Fort Myers, FL
Great job checking over for problems
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - It was a great experience buying a new Pulte home, from the initial
- Luga P.
- Verified Homebuyer
- May 26, 2021
- Fort Myers, FL
It was a great experience buying a new Pulte home, from the initial meeting with Mark in the office and throughout the building of the home under Justin's supervision. I would and continue to recommend Pulte Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great overall experience with Pulte
- Shawn S.
- Verified Homebuyer
- May 26, 2021
- Estero, FL
The buying and building process was great. We have purchased from 3 other big builders and Pulte has been by far the best.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality and value
- Lynn H.
- Verified Homebuyer
- May 26, 2021
- Fort Myers, FL
Purchasing a new home through Pulte was a very rewarding experience. The sales office was always available and willing to answer any questions we had. Our experience with the design center was extremely helpful and they provided options for our home that were not only affordable but also of high quality. Construction time went slightly faster than we expected and Pulte mortgage and Title company seamlessly processed our loan so we could close on schedule. We love our new home by Pulte and the community it was built in!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Take your time choice you additional items not included.
- Zuleida F.
- Verified Homebuyer
- May 25, 2021
- ALVA, FL
Take your time choice you additional items not included.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
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