Pulte Homes Reviews in Fort Myers, FL

Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.

Great quality for the money

We’ll have to wait and see how customer service does when needed for details large or small that may come up. Response and communication will tell the story.

The initial loan application was smooth. The follow/up loan process was rough and too stressful.

overall good experience very nice field manager

Overall satisfaction is good. Getting trade contractors back to resolve issues taking much longer than expected

The house was not fully complete at the “celebration” due to a changeover in field managers and some miscommunication. The customer care rep is doing a good job closing out issues that he normally does not have to deal with,

Still have issues with the refrigerator and light switches in the kitchen. Also, master bath shower surround has scratches that need to be addressed.,

We love our house. We have had good and bad experiences during the process. It seems to involve inconsistent approaches by employees.

Things have been ok, but since my closing my construction manager said he was going to get a few things taken care of for me, and now he has moved on to another community, and I haven't heard anything regarding the few issues that I have. It feels like it's a "not my problem anymore" situation since I'm now out of sight, and out of mind. I feel like he just told me he was going to get the things I need taken care of since he knew he'd be leaving. Other than that, things have been ok,

Beautiful community with great resort style amenities and very friendly people. The Pulte sales person Derek was great and the quality of the homes are above average. Although we had a very good buying experience with Pulte, I would definitely not recommend using Pulte Mortgage for financing. We have been buying and selling properties for many years and have never been so frustrated with their financing process. The loan processor Jennifer at Pulte Mortgage gave us such a hard time and wanted so much personal information that was irrelevant to the loan process that we had to get financing through another lender at the last minute before closing. Although we have excellent credit and very good income sources she found ways to make the process more complicated than it needed to be over the 6 month ordeal. We secured a VA loan with another lender within 30 days of closing. After closing, Pulte has taken care of any warranty issues quickly. In summary; aside from the loan process, we had a very good home buying experience with Pule Homes and will recommend buying a home from them to our friends and family, but would warn anyone not to waste their time with Pulte Mortgage and find financing with other lenders. ... More

Good overall experience. Faster build time than we expected. We had a few issues that were addressed as they came up throughout the building process. I wish they had better quality appliances as their standard options and I did not like the vendor they partner with for technology equipment and installation (security system and TV wall mounts).

We love the model and design we chose and the design team were so wonderful! Our home had taken almost 2 years to build, but we were in no hurry. Pools were way overpriced and forced people to opt out of getting a pool and hire a pool company after they closed. We got a pool after talking them down from 300k originally. I’m embarrassed to tell people how much I paid. Some of the sub contractors were great! Nice quality work and others should not be working for any builder. We had a wonderful experience with our project managers! They are so helpful and do their best to get issues taken care of. Unfortunately we closed on a house that was not done and paid for a home we could not move into. The painting and staining was not done. Managing the QUALITY of work being completed during the process would greatly improve everyones experience with Pulte. People are paying out of pocket for their homes to be painted correctly after they close, to get a better quality finish. After spending over 2m on my home, I’m fixing the painting issues myself to ensure that it gets done correctly. The other items are being taken care of promptly and have been very pleased with the response of getting issues resolved. We would recommend Pulte and would for sure buy another Pulte home! ... More

Overall house is ok. Kitchen cabinets that were upgraded look like they're 10 years old. Quality is ok but finish is terrible. Scratched and look used. House is very noisy. AC hums loudly thru vent in hallway. Dishwasher and washing machine very loud. Had a few issues that were dealt with promptly. Still waiting for a few things to get fixed. Homes are VERY close to each other. Overall satisfied but not wowed by any means. Had a Lennar home prior to this. If I had to do it over I'd probably use lennar for the value vs cost

I am a senior who is alone and have decided I needed to be near family. my younger brother and his wife were very cordial to invite me down to fort myers to live near them. The stress of the situation was I am alone and did not have guidance on all this Technical stuff. My brother is my POA and Pulte would not allow him to sign for me at the closing. He lives here so it would have been convenient for everybody except apparently the title company. Thankfully Pulte had an employee who was very kind. Instead of insisting that I sit alone at a kitchen table signing documents online that I didn't understand she willingly fedex me the closing papers so I could read them and sign them with a pen. Imagine that. I'm grateful for Darlene. This was a stressful time for me and she turned it into something I could deal with. ... More

This is our third home in SW Florida with three different builders. Our delivery expectations were high but were disappointed with the final product and the amount of items required to be repaired on our 30 day punch list.

The Villa is very nice. and generally happy with it. However, attention to detail for a $500K+ Home is very lacking. Found many areas of poor workmanship: Cable wire boxes not connected to the wall, light switches not level, missed paint spots, paint spatters on tile floors, sink stoppers hard to operate, m is wired electrical outlet, door hinges with paint and glue on them, door frame casing not properly aligned and many more items. Pulte was responsive to our issues but they should not have happened in the first place. Check everything you can prior to or during pre-close walk through. Do not let them rush through and take as much time as you need. Make a check list for follow up. ... More

It was an easy process.

We had an amazing salesperson in Gita and the last two months of our build, the project manager David was phenomenal. Initially the responsiveness to issues were slow. That changed immediately when David took the responsibility of our property. Since moving in, there are minor issues we have discovered, and I am happy to say that 90% of these have been addressed. We planned on making this our forever home, therefore finding a builder with a respected reputation to quality was important. We believe we nailed it with Pulte. We would absolutely recommend Pulte to our family and friends.

Overall our buying experience was good from our sales agent Melissa and Luisa our customer service care representative! Due to several delays and supply issues, our building time frame was heavily impacted, Communication could have been a little better. Very Disappointing was the lack of workmanship and attention to detail regarding structural walls, sparkling, painting, door frames and outlets when we moved in. Though Luisa our representative is handling these issues attentively, we are inconvenienced by contractors coming in and out to fix! If we had a proper walk through these issues could have been handled properly before our move in. ... More

No prewarning about building process style. Lack of room for negotiation. Everything is a one way decision by builder. Limited material selection. Everything is an expensive upgrade. Customer service after moved in is slow. If I had more warning up front, might have approached building differently

Take a longtime for them to do repairs and respond to emails.

Pulte requires that you buy appliances through them. The washer and dryer were installed and no consideration was given to the installation of a countertop being placed over them. There is not sufficient ductwork, gas line and plumbing to allow working on the appliances. Pulte has yet to respond.

As of right now my 30 day to do list is still not completed from the contractor I was scheduled mid December and had very little work completed between the two days. Now rescheduled for January 22. Don’t know why I get pushed back a later date. Just completed it PULTE and I will give you all five stars. Rich has been awesome....

My husband an I have built 3 hone in 30 years. This build was a major disappointment. The list of Items in the house that were not finished properly is too long. Pulte can call me to discuss if you want to know more.