Pulte Homes Reviews in Fort Myers, FL

Beware of the workmanship, we closed on our home and there were a ton of things that weren’t completed, things that were rushed leaving the job itself looking like it was done by inexperienced contractors or that they just rushed to get things done as fast as possible. First day in the home we had a leak in the wall that once they discovered where the leak was coming from it was a screw that punctured a pipe and then was covered up with tape! The grout in the master bathroom began completely falling out in week 1 of being in the home. Some of the appliances we picked out weren’t what we asked for once installed, there was paint on every hinge on every door that needed to be replaced. All the moldings on the first floor had to be redone because they were chipped in places the corners looked a mess. Our construction supervisor lied about certain things that the warranty woman told us weren’t true. We had to get the district manager involved. The cabinets in the kitchen weren’t finished and there was damage on most of the doors and shelves and again slapped together with no pride in what was done. Now it’s taking months to get the contractors back out to fix what they did and should’ve never been done like it was in the first place. Buying our dream home became a nightmare! ... More

Buyer should be aware that fix up items that are done post closing are items that should’ve been done pre-closing but are deemed to be warranty work when in fact they aren’t broken… they were just left incomplete

Since we moved into our new home we had sewage backup into our house twice, The new stove wasn't working correctly. it took an hour to bring a can of soup to a slow boil. The Pulte rep said the range was not supposed to turn red and said it was working correctly. When we tried to start the oven it started making a loud grinding noise, sparking and smoking. the Whirlpool technician that came out said that it was wired correctly, We had electric sockets that did not work, the paint on the walls looks like it was painted by a five-year-old. We have palms that fell over in the storm that were not supported with stakes, We paid for upgraded appliances they gave us a tiny microwave and it doesn't open properly, There is a hole in the facia they say its normal. ... More

Aside from the lack of responsiveness, the Pulte Mortgage process was highly questionable. 1) They did their best to dissuade me from taking a VA loan [which required a VA inspection] 2) The Pulte Mortgage interest rate was somewhat higher than an independent mortgage broker [which we took] 3) The demands for details about the origin of our cash down payment verged on accusations of Money Laundering [I wrote the framework for the Money Laundering Act of 1986]. Providing them with Wells Fargo settlement disclosures on the sale of my house in Va, plus copies of personal Savings accounts, plus 1099s showing income from consulting [all well-beyond the amount of the down payment and closing costs] were apparently inadequate. 4) Closing was 4 months beyond original schedule [shortage of materials? BS!]. The value of the property had increased by nearly $200,000 and it appeared Pulte was trying to force us out of the sale to resell to another buyer at a higher price. 5) It's now been nearly 3 months after closing, and the Pulte office has yet to address all the deficiencies documented by a professional [private] inspector. 6) Would I recommend Pulte to new buyers? ABSOLUTELY NOT! ... More

Had issues across the board from beginning to end!

The homesites are very dirty with garbage strewn all over the lots. Large amounts Roofing nails and other types of materials strewn across lots. Chicken bones, beer cans and other food materials left in house EVEN AFTER ASKING TO HAVE REMOVED AND KEPT CLEAN. Workers used our toilets instead of the porta johns. A very mismanaged site and overall lack of supervision. Other buyers should beware that the quality is lacking and Pulte is very good at saying no first and then sometimes accommodating your needs. After moving in the ongoing construction workers are very rude and unsafe and have access to our community 24/7. Pulte thinks that they have all the answers already and maybe need a little self reflection to make their company closer to what they want to portray. The title company and sales person were the only shining stars. ... More

The number of issues with home quality is not acceptable for a million dollar home. The electrical issues have been constant for several months. There workmanship is below average in many areas. The field reps were professional but clear in their lack of ongoing concern. Very disappointed thus far in many facets.

We are not happy with how they respond to issues. We did not know trenches were going to be dug looks like the neighborhood is ready to go to war in some areas. Also they ran our HVAC though consecution and been over a month no response to anything, I am now going to have to get an attorney involved in the issue as they won't even get back to us. All 3 units need a pull and clean and one is not even working properly in the back. So all 4 units have issues. SO far a horrible experience as I thought we were just going to be a number for them. once the home is sold the charm goes away.

This will be my last time buying or referring to buy a Pulte home. This is my third home and the most expensive one. Quality is down, mostly the finishes of the house. All the hardwood work in the house, door frames, ceileing molding, door finished is so bad that I will need to hire my own carpenter. I don’t see Pulte fixing all the issues

Wish that builder would be more responsible.

Very disappointed. Far from model center finish. Far from it. I’ve built at least 5 house in the past. This being the top of the list of not being happy with the quality of workmanship. This is as I see it snd experienced it Sorry. Will not recommend PULTE to any of my affiliates

Communication when things were taking longer then expected was horrible mark the salesman made me feel like it was my fault thinking it was going to be done when they projected

The quality of the work is excellent. Unfortunately due to the pandemic, targets on completions became an issue and supply delays constantly disrupted time lines. Communication regarding this issue is key and Pulte lived up to it and set very reasonable expectations.

The amount of emails and different people reaching out was really confusing. Since purchasing it seems you gave our email to a mailing list. The emails are flooding in. Hard to figure out which ones need attention and which ones don’t. Someone reached out about our warranty yesterday. Turns out they were trying to sell something. Were FLOODED with paperwork.

I am ADA in a wheelchair and the rolling issues were emailed out; 1.Unfinished under sinks 2.Counter height at 34-36" not 30" 3.Narrow throughway between kitchen island and counter Non-ADA 1.2 Door bowed 2.Gap undeR door into garage 3.Rust from grab bars installed in shower 4.Landscaping is not good - coverage of pool/lanai and tree in front is dying 5.Aaragon - not helpful 6.Garage floor not cleaned left cement small piles 7.Painting touch ups 8.Wall are in kitchen uneven - bar area at 15" on left side and 17" on right - why? Not sure how we put in a bar top later John has been very helpful but overall this isa brand new home that we were prepared to pay extra for added on features (ADA) Generally people were very nice to talk with not sure where the breakdown is though. ... More

As far as quality and workmanship is fair, they take short cuts and the people they use hardly speak English and you are paying top dollar. This is my second Pulte home and this will be my last.As far as sales and the project managers we’re awesome, give them a raise.

There were several major issues with my home which caused closing to get pushed back multiple times. My original construction manager Terran was not helpful at all and tried to get me to close on an unsatisfactory home. He was only interested in being rated a 9 or 10 and not in actually helping me fix the problems with my home. I had to go above him, to his boss Jordan, and only then did my buying experience begin to take a positive turn. Unfortunately, because there were so many major problems with my home, several minor things did not get addressed before closing. So far the warranty department has been very helpful and understanding in addressing these minor concerns. Also, Shilo, who I dealt with in the mortgage process, was very helpful. ... More

Being in the construction business we came away somewhat appalled at the lack of communication and the lack of workmanship from the start of the home to the closing of the house. The house was not in move in condition when we had to close which in turn took numerous days to clean before moving in!

The time to build was way to long

Home quality is very poor in relation to the price we paid. Attention to detail is missing. Many minor issues that should have been discovered and taken care of prior to our move in. On site construction manager was not a good communicator or properly inspected home for delivery. Only bright thing is we have a very attentive customer service rep who is working thru our issues,

Craftsmanship was very sloppy. Examples include window frames that are not straight, painted walls have spots where paint is missing, paint on carpet, flooring has spots that are not sealed to concrete, blobs of grout on shower floor and garage floor, missing door stops.

I was given a very low grade refrigerator just so they could close and get their money. The frig door doesn’t stay closed, it’s very small, and doesn’t have an ice maker. We live in Florida and have to buy ice every two days. Ive talked to Pulte and their sales manager who doesn’t even call back or follow up. He’s been a total disappointment along with Whirlpool who blames Pulte then Pulte blames Whirlpool. The sad part is I can go out and buy the refrigerator I ordered and paid for but no one will step up and give me a refund to do that!! All I get is excuses and no solutions!!

We thought we were going to have a beautiful home built for us. We walked through the model and fell in love. Unfortunately, we ended up receiving a completely different product than what we were anticipating. We feel very mislead. We have many issues with our house. We are hoping everything can be fixed, but I'm not feeling too optimistic. I believe for the amount of money spent on this house, the craftsmanship and attention to detail should be close to perfect. I am not at all pleased with the quality or lack there of of this house.

Watch your house being built as much as you can. Sub contractors are not the best tradesmen. Many issues during the build and more with the finished product.

I can’t say my experience was all that great. I had my sales person hold a lot for me because it wasn’t released for sale. I made an appointment to come purchase my home and the day I arrived he gave my lot away even though I communicated with him several times about it. The lot they sold me they said was a 60’ lot and it wasn’t it was 50’. My construction manager changed three times during the building process. The quality of the finishing work is very poor. Hope the structural is better. I bought this home because my friend had bought a Pulte home 3 years prior and the quality of hers is much better. Very disappointed in the whole thing! Feel like I’ve really overpaid for what I have. I was told the driveway extension would set the house back further not take away more driveway which it did. ... More