Pulte Homes Reviews in Fort Myers, FL

Absolutely the worst home buying experience i have ever been a part of. Was mislead throughout the entire process. It was like a bait and switch scheme throughout the process. Was lead to believe my home would have items like keyless locks, garage floor epoxy, pendent lighting to name a few. When I got to the house after closing none of that was present. I was told those items were not included despite them being in the spec sheet for the house. I was never told they would not be included. The online paperwork signing was smooth but it did not allow for saving any of the paperwork. I told the mortgage representative that I would be paying off the loan a few days after closing so I was not concerned with the interest rate. At closing I was informed I would be paying a rate lock fee. It was an unnecessary expense for me. The mortgage reps were not helpful at all. Finally, after arriving at the house there were a number of things wrong with the house. I identified those items to the builder rep. He scheduled a date for the repairs and noone showed up. After I contacted him to see why they did not show up, he said it was a misunderstanding. Not sure how thatbis since he scheduled the date. And as of this writing the repairs have still not been made nor have I heard from anyone at the builder. It was plainly obvious that there was no quality control measures taken before the house was turned over. ... More

Pulte is clearly a quantity, not quality type company. Our home in Wild Blue was a JOKE. Justin forced us to close without mirrors or glass in the bathrooms. The entire house is full of nicks in the walls, unfinished trim work, paint on everything (not just the walls). It is the epitome of sloppy. Getting someone to care once you’ve closed - nearly impossible, unless you make your way up the chain to superiors. Justin must have mentioned his “survey” ten times insisting he didn’t want to lose his #1 spot. While Justin is a nice guy, the only reason he is #1 is because he asks you to do the survey well in advance of completion of your home, before the home is complete and before buyers can take a good look. Despite being in the position for a significant amount of time, Justin apparently forgot that we were to do a quality walk-thru before and after we closed. THIS DID NOT HAPPEN which lead us to the most frustrating, gut-wrenching, disappointing feeling after we closed. We had to BEG them to take care of some of the sloppy workmanship, even our doorbell was on crooked. Not once did Pulte offer any apologies or compensation for our troubles. They truly do not care. I will NEVER build or purchase another home with Pulte. ... More

Bad experience from beginning ,and especially at closing.

I would NEVER have a home built again because this experience was so bad. I could name countless examples but one is there was a light hanging out of the ceiling by it's wires, which was told to us it would be fixed before we closed and wasn't, along with COUNTLESS other issues.

If you're looking for a builder that will do just enough to get by, then Pulte is your builder. Throughout the sales process, they tell you about their quality promise and all the steps they'll take to ensure a quality build. Then at each and every step of the way, they'll fail to even come close. We've been in our home for 6 weeks now. The week before we closed, our third-party inspector turned in a 30 page report of defects to be addressed. Absolutely no action was taken. After we closed and moved in, we reported numerous other issues. They keep promising they'll come back and fix it. We've been here for 6 weeks now and we are still waiting (although they promise to come and fix everything next week - we'll see). Overall we are extremely disappointed. I truly believe this overall lack of quality is pushed down from the leadership team - I am beginning to wonder if the execution level team members are given the tools they need to provide a better quality home. ... More

Our family has purchased five Pulte homes in the past few years. Pulte has changed. Their mortgage company will tell you they will work with you on pricing but then not match a competitive bid. Construction was a disappointment from start to finish. Sub contractors did poor work and not mutch follow up by supervision. Pulte insisted on closing on a home that was not finished and very dirty. We are still trying to get warranty work done. I understand the times we are living in but that is no excuse for poor craftsmanship or Pulte saying there is nothing they can do about it. This has been the worst experience we have ever had with building a home. ... More

The experience was horrible. The loan and home insurance was terrible with several different and unexplained quotes, unanswered calls, and errors. There is zero quality of workmanship and materials. Everything is damaged in some way from improper handling and no care taken to prevent damage. Some examples are : driveway pavers have paint and roof mortar, unevenly framed walls that have humps and curves, paint and caulk on the tile floors and grout, dull paint finish on my kitchen cabinetry, scratches on my windows, stains on my master tub, unlevel window sills by up to an inch from corner to corner, improperly centered thermostats, AC vents and returns, crooked bathroom mirrors, improperly pitched gutters holding water, expansion foam all over on the roofing tile and siding of the house, and numerous painting/sheetrock work. I don't trust this builder. These issues all should have been seen and addressed prior to closing by their project manager. The builder emphasizes that the build process is closely monitored for quality assurance. Its apparent to me no one was monitoring my build. I expected better quality for the amount paid, not value. I am unhappy with the way the home was built. ... More

Poor site drainage/site engineering planning, unresponsive to post move in problems in first 30 days (example: electrical plug for kitchen range protrudes from wall so drawer on said range will not fully close, so was told to call Whirlpool and builder totally shrugged off repair for owner to deal with) we moved in on 13.Agosto.2020 and the more than 3 foot high weeds behind home are still uncut. 2 frikkin months. Email replies state give the landscaping company a little time after rain to cut lawns. This is a homesite design flaw that is unsightly and massively below expectations. If we wanted deep weeds and field grass we would have bought a farm. The HOA fees we pay should address this problem by correctly remediating drainage problem (standing water over 5 inches in back yard during a heavier steady rain) and also having landscaping maintenance company with adequate equipment to keep home site clean and classy looking. May hire outside contractor cut weeds and bill to HOA. Some of the inner fixtures are of lower quality (garage entry handle falls off forcing one to go outside, re enter home through front door and then close garage entry door). Interior wal finish is of VERY LOW quality, i.e. a sloppy thin skimcoat was smaered on sheetrock and drywall seams are apparant after a month. In model home walls are proper and seamless. Not sure if this endemic to our developement or company wide but this is not a first class build. Knowing what we now know, would we have a home built with Pulte? I think not. Just being honest... ... More

From the beginning we felt as if we were getting a raw deal. When we came to pick out the lot and house we were on a time crunch and had only two days to make a decision. The sales team was nice and they drove us around to look at lots and the property. We got back to the office where we chose a lot and chose a style of home and chose all the structural choices. We left to the hotel thinking that it was a specific price because they gave us one and then received an email that was $12,000 more than the price given. The sales manager apologized and said that he should have paid attention to his trainee but why do I get screwed out of $12,000 for your lack of responsibility. So then we were told that the lot was more expensive than the other lots but why would you provide a price and then send me a more expensive price sheet? We finally made it to our new house after two months because we were unable to be attend the closing due to the corona virus. Quickly excitement became disappointment which is sad for the amount of money we paid. To start it off we feel like there was a bait and switch situation going on with the sales team. I say this because the first paperwork we signed had a $9,500 credit in the contract but it disappeared on the day of closing. The explanation I received from the sales manager via text (how professional) was "The $9500 credit was taken off the home price. This was already applied". Wow! so you mean to tell me that you gave me a price on paper to get me hooked and then changed up on me? That's not acceptable! Not being able to attend the closing in person we don't know who to turn to? because the people that I have talked to won't point me in the direction of the boss. Then we finally made it to the house and on day one we are having to clean grout, paint, sand over the house. I mean this is almost a half a million dollar house and you give it to us filthy. The windows don't stay up, the sliding doors don't close and someone put carpet in the garbage disposal along with tile grout, staples and rubber. I am extremely disappointed with the experience that we have received from Pulte. We have even considered seeking out legal counsel on the contract situation because first being misled about the price of the house where it cost me $12,000 more than quoted then $9500 credit disappearing at the closing. If I had to do it all over again I would not go through Pulte!!! Extremely disappointed! ... More