Pulte Homes Reviews in Fort Myers, FL

With Pulte you get what you pay for - no surprises (plus or minus). Actually the fact that Pulte was able to get the job done on a normal schedule in the midst of a Pandemic is noteworthy. There was a little bit of correction needed in workmanship, but it was minor. This was the third Pulte new house we have purchased during a 23 year period, as our retirement needs changed, each with the same satisfactory result.

We purchased our home from a state 3000 miles away and it was one of the easiest homes we have built. During the sales process in selecting options Lance & Abby were professional, knowledgeable and very patient with our questions and concerns. They took the time to sent photos and information for us to feel comfortable with our selections. During the construction process Patrick took extra care in walking us through, via phone and video chats to walk through every detail of our home during the construction process. We were very impressed with quality and care taken to prepare our home for our walk through prior to closing. There were a few minor finishing issues we encountered during our walk through however, they are being resolved in a timely manner and Ryan has been very responsive to our needs in working around our schedule. We are extremely pleased with our new Pulte home, Summerwood model. Just beautiful and the community of Bridgetown is wonderful. ... More

Our new Pulte home is beautiful! The design options to choose from were plentiful. We are pleased with the Pulte staff; from the sale office, to the field manager, to the builders. Highly recommend.

We loved our experience!

The home plan, site and space is awesome. We have had several kinks. While all responded too, I’d say it’s because too many contractors are involved.

There is a long list of things that I am very pleased with, but I am sure the minor things that could have been better are more beneficial for any firm. Here is my list of changes I would make: - The grass was laid haphazardly and there are holes and empty patches all over the yard. - Our shower door does not close all the way and allows water to leak out - The grout was not sealed and displays each and every drop of water or dirt stain instantly and permanently.

I purchased our Home in December 2019. The builder has been on schedule and professional. Even during the Covid-19 they pulled through and delivered a quality home for us! I will definitely refer them to my Canadian Friends to buy from them.

I had a great home buying experience with Pulte Homes from start to finish and even post-sale. I highly recommend Pulte Homes. The quality of home is amazing as well.

Pulte Homes is a great home builder. They have lots of floor plans and options to choose from at reasonable pricing. Our superintendent was very attentive to our home. When we were designing and building our home it felt like we were building our own custom home.

Good experience

I had a very positive experience from first tour through and after move in. My sales consultant, Justin, was very knowledgeable and knowledgeable. The Design Center staff worked with me to stay in budget, while incorporating the features I most wanted. I never felt pressured to buy upgrades. My field manager, Sofia, was incredible. She was so supportive, attentive, and worked very hard to meet my move in date requirements. I am very grateful to both Justin and Sofia for everything they did to make this as stress free as possible. The end result - I ABSOLUTELY LOVE MY NEW HOME!

Beginning with the sales staff, the project general manager, and customer service, the Pulte team is truly exemplary. Considering the many home choices available Pulte stands out as a "best in class" builder because they deliver on what they say and if a mistake is experienced the Pulte team is front and center to make corrections. My second Pulte home and I wouldn't purchase from anyone else.

Customer service was outstanding from the time we looked at homes until we signed with Pulte and paid our money. We didn't get our keys the day we signed. Move-in day keys still weren't ready and it seemed all customer service ended. When we finally got the keys, so did all the guidance on how to get registered as a resident with the HOA. Two months later we are still discovering areas we were supposed to have been given information from the business center at move-in (i.e., back gate). The person who provided outstanding customer service at move-in was the builder whose "office" is still on our street due to properties still being built. The survey's seem premature. I recommend asking me about quality in a year or two That's the true test of a well-built home. ... More

Buying the home was relatively simple, follow up after the sale was not which I’ll attribute to one individual as after they were out of the picture and correct person involved, things began moving in the right direction. We’ll see how the repairs go.....

From the beginning we felt as if we were getting a raw deal. When we came to pick out the lot and house we were on a time crunch and had only two days to make a decision. The sales team was nice and they drove us around to look at lots and the property. We got back to the office where we chose a lot and chose a style of home and chose all the structural choices. We left to the hotel thinking that it was a specific price because they gave us one and then received an email that was $12,000 more than the price given. The sales manager apologized and said that he should have paid attention to his trainee but why do I get screwed out of $12,000 for your lack of responsibility. So then we were told that the lot was more expensive than the other lots but why would you provide a price and then send me a more expensive price sheet? We finally made it to our new house after two months because we were unable to be attend the closing due to the corona virus. Quickly excitement became disappointment which is sad for the amount of money we paid. To start it off we feel like there was a bait and switch situation going on with the sales team. I say this because the first paperwork we signed had a $9,500 credit in the contract but it disappeared on the day of closing. The explanation I received from the sales manager via text (how professional) was "The $9500 credit was taken off the home price. This was already applied". Wow! so you mean to tell me that you gave me a price on paper to get me hooked and then changed up on me? That's not acceptable! Not being able to attend the closing in person we don't know who to turn to? because the people that I have talked to won't point me in the direction of the boss. Then we finally made it to the house and on day one we are having to clean grout, paint, sand over the house. I mean this is almost a half a million dollar house and you give it to us filthy. The windows don't stay up, the sliding doors don't close and someone put carpet in the garbage disposal along with tile grout, staples and rubber. I am extremely disappointed with the experience that we have received from Pulte. We have even considered seeking out legal counsel on the contract situation because first being misled about the price of the house where it cost me $12,000 more than quoted then $9500 credit disappearing at the closing. If I had to do it all over again I would not go through Pulte!!! Extremely disappointed! ... More

All people we dealt with were pleasant and professional. Updates were timely and materials and finishes were as expected. Looking to spend many relaxing years in this home. Community is friendly and welcoming. Winters will be wonderful here.

Ever since I have moved into my new home, all I seem to do is clean up some kind of sticky goo off the non carpeted floors. My windows are filthy. The pre move in cleaning was just not up to par.

The process of building with Pulte was nice and easy.

We are very impressed with the workmanship and quality of our home.

All was perfect

Smooth process in buying the house

My home is amazing and absolutely awesome. The entire process was easy and each and every department was trustworthy and helpful!

Have always like Pulte Homes but never purchased one. Always thought that the quality and workmanship was top notch. Our purchase was a bit less than that. Attention to details, caulking, painting and clean home before move in was lacking. They need to revisit those issues to make sure the customer can move in with little concern for major things such as those. I don't want to move into a home and then have to go behind a 'professional' that has 'rushed' at his/her job. Overall, they are in the process of trying to make it right and make us as the homeowner, happy. That matters!!!!

Our building supervisor was awesome. Very attractive to any questions or concerns. The sales team was great. Wish we would have upgraded cabinets to wood as the laminate is not the greatest. Overall has been a really good experience.

I had never purchased or built a Pulte home. The process and people involved were terrific. Designing and building the home was much easier than I thought it would be. I lived far away during the entire process and the Covid-19 virus complicated my ability to travel to see the home. The Pulte team made me feel like I was there. They were responsive to every question, followed-up on anything I asked. I received frequent updates from the team with photos and videos. My wife and I could not be happier with the results. I highly recommend Pulte and would not hesitate to use them again.