Pulte Homes Reviews in Fort Myers, FL

it was overall good experience, very professional

So far so good, I am very satisfied with the way things are going in my new home, any problems that I had, since moving in, have been taken care of in a timely fashion. Your staff of Ray and Dave have been very attentive and Pulte should be honored to have them as employees.

When contacting customer care manager or office I’m always left feeling that I’m not important to them. Too much reliance on email communication and cell phone contacts should be mandatory. The basic tone is we’re here to help with issues but you’ll just have to wait until we get back with you and not how you would like (call) but how we like (email) especially when explicitly asking for a phone call when email is ineffective due to needing to discuss issue further.

great home

JUST GO A LITTLE BIT EAST IN ESTERO TO THE PLACE AND ASK FOR SAMMY, HE WILL WORK WITH YOU AND MAKE A GRATE NEW HOME BUILD EXPERIENCE.

From the initial purchase of the Pulte Home, to the seamless experience of watching it being built, to taking ownership, Pulte made it the best home buying experience of my life. My only regret is I wish I knew what a great home builder Pulte was earlier in my life. Thank you Pulte for making my retirement home a memorable life event.

Our new home has many minor quality details that have required and continue to require attention. We have a great warranty representative that stays on top of our issues and keeps us informed. It seems as though the home was finished quickly by subcontractors without the attention to detail that I am accustomed to. In comparison, when we finished our new primary home in another state the contractor walked us through the finished product and pointed out the quality of fit and finish. In this home it seems like the attitude was "it's finished, now you go and find the problems". Overall we are very happy with the home and the community but somewhat disappointed with the workmanship. ... More

When I did the walk through I did realize there was so many issue with the house. I moved in and immediately found several poor workmanship problems that had to be fixed. The good thing thing is Pulte has a good warranty team/program.

Major plumbing issues causing flooding within the first 2 weeks and washer stopped working after 1 month. We know of 2 other homeowners with plumbing issues upon closing. Employees are friendly but company policies and procedures prevent adequate more customer service.

From start to finish we had an awesome experience! We could not be happier with our home and will push everyone we know that wants a new home to go with Pulte.

Pulte builds a SOLID structure. The quality of the inside craftsmanship is more like I’m moving into a remodeled home. Or let me put it this way, when I buy a new car I expect a NEW CAR, without a scratch on it. Or I bought my home based on the Model home. Pulte would never sell homes based on the craftsmanship of my home. The paint job is horrible, clumps of paint, heavy brush strokes, uneven walls, the baseboards (not wood but MDF Cardboard) are grainy, spray painted the dirt on the floor onto the baseboards. The paint on the cabinets was poor, the floors had paint splatters that took me a day to take off, the front and door to garage have/had gaps to the outside, our bathroom door was crooked, we realized the door casing was put up crooked and most of the doors were sanded poorly-painted the spot only causing flashing, the doors at the hinges are scuffed to the point that the particle board was exposed and painting it will leave rough marks, grout missing from tile in shower, grout not cleaned after grout, backsplash tile under cabinet not finished off, i was told that is how PULTE finishes it’s tile. So I went to the Model home and took pictures...modeled backsplash finished flawlessly, I have jagged unfinished edges...I can send pictures. Sorry you don’t make provision for pictures to be published. We had human waste in 2 places, quest bedroom and master bath and, cousins (who does not work for PULTE) had to stop the tile people from tiling over the human waste that could have been a health issue. Easy fix has to be brought to the attention several times. The expensive zero corner doors are ruined inside and outside by tile installation and stucco installation, and it can’t be cleaned off because it will oxidize the aluminum and rust, The front door lock did not work with the Smart home system we bought, took weeks before I could get it replaced by the Warranty office. And good luck with the Warranty office, they say one thing and do nothing. Contractors are working for a check, they don’t care how it looks, it’s not their money. There are so many homes going up they have to rush through the home. Very poor craftsmanship at least in my home and the home of my neighbors. ... More

It is a well built home. The appliances, especially the refrigerator and cooktop are terrible! No ice or water on outside of frig. Cooktop scratched after one use. Fingerprints everywhere! Frig to all bathroom faucets. They don’t tell you the pool does NOT come with a heater! $4,000 wrapped into a 30 year mtg would not be a big deal but huge expense when moving in. Doors are cheap,not solid

Wonderful experience from start (Dana) to finish (Randy), (Dave). Thanks for amazing customer service and a quality house!

Our communication with the building team was quite good, everything was explained fully and completely, questions were answered with clarity and detail. They were also friendly and helpful.

The basic home is very well contructed. The finish work is not quite as good. Not bad just not up to residential standards.

Rushed in the very beginning to give a rating on how pleased we were. After being here for a little over a month I can see why...

Our home building process was better than anticipated. The entire Pulte build team was responsive throughout the process. Very good quality and attention to detail. We love our new home! Thank you, Pulte!

We purchased the Citrus Grove model and the floor plan is one of the best! The finishes are great and the service we received was exceptional. Great job!

Excellent buying experience with Pulte Homes!

Our home was finished on schedule and without any issues. We are very happy with everything we picked out.

At this point we have been very pleased. We still have some issues to be addressed relative to the water in the yard. Once that issue, which is all around the house, is done will be done.

From beginning to end - the experience was great. All staff in every phase of build was courteous, knowledgeable and was trying to meet our wishes.

It was a great, painless experience. Prompt responses, whenever we had questions. From sales team, to build team, to mortgage team, all around, well done!

Pulte did an good job. Well organized and quality work

We purchased an inventory home, and so far we have been very happy with it. The neighborhood is very nice and our neighbors have been great.