Pulte Homes Reviews in Fort Myers, FL

Starting with Mark our sales agent he misrepresented many issues. Especially the closing. We were force to live in Airbnb for 3 months at 3x price of our mortgage. The quality of the build is a disaster, our windows are so misaligned we could not put in blinded. Doors are different heights, garage doors were broken and 6weeks later not fixed. The grass was dead on arrival. Tommy, our finally construction manager did everything humanly possible to help but there were to many problems. I warn anyone not to buy from Pulte. Oh, the dog park in Verdana Village is so small no one uses it.

Absolutely the worst home buying experience i have ever been a part of. Was mislead throughout the entire process. It was like a bait and switch scheme throughout the process. Was lead to believe my home would have items like keyless locks, garage floor epoxy, pendent lighting to name a few. When I got to the house after closing none of that was present. I was told those items were not included despite them being in the spec sheet for the house. I was never told they would not be included. The online paperwork signing was smooth but it did not allow for saving any of the paperwork. I told the mortgage representative that I would be paying off the loan a few days after closing so I was not concerned with the interest rate. At closing I was informed I would be paying a rate lock fee. It was an unnecessary expense for me. The mortgage reps were not helpful at all. Finally, after arriving at the house there were a number of things wrong with the house. I identified those items to the builder rep. He scheduled a date for the repairs and noone showed up. After I contacted him to see why they did not show up, he said it was a misunderstanding. Not sure how thatbis since he scheduled the date. And as of this writing the repairs have still not been made nor have I heard from anyone at the builder. It was plainly obvious that there was no quality control measures taken before the house was turned over. ... More

Pulte is clearly a quantity, not quality type company. Our home in Wild Blue was a JOKE. Justin forced us to close without mirrors or glass in the bathrooms. The entire house is full of nicks in the walls, unfinished trim work, paint on everything (not just the walls). It is the epitome of sloppy. Getting someone to care once you’ve closed - nearly impossible, unless you make your way up the chain to superiors. Justin must have mentioned his “survey” ten times insisting he didn’t want to lose his #1 spot. While Justin is a nice guy, the only reason he is #1 is because he asks you to do the survey well in advance of completion of your home, before the home is complete and before buyers can take a good look. Despite being in the position for a significant amount of time, Justin apparently forgot that we were to do a quality walk-thru before and after we closed. THIS DID NOT HAPPEN which lead us to the most frustrating, gut-wrenching, disappointing feeling after we closed. We had to BEG them to take care of some of the sloppy workmanship, even our doorbell was on crooked. Not once did Pulte offer any apologies or compensation for our troubles. They truly do not care. I will NEVER build or purchase another home with Pulte. ... More

Bad experience from beginning ,and especially at closing.

If you're looking for a builder that will do just enough to get by, then Pulte is your builder. Throughout the sales process, they tell you about their quality promise and all the steps they'll take to ensure a quality build. Then at each and every step of the way, they'll fail to even come close. We've been in our home for 6 weeks now. The week before we closed, our third-party inspector turned in a 30 page report of defects to be addressed. Absolutely no action was taken. After we closed and moved in, we reported numerous other issues. They keep promising they'll come back and fix it. We've been here for 6 weeks now and we are still waiting (although they promise to come and fix everything next week - we'll see). Overall we are extremely disappointed. I truly believe this overall lack of quality is pushed down from the leadership team - I am beginning to wonder if the execution level team members are given the tools they need to provide a better quality home. ... More

The experience was horrible. The loan and home insurance was terrible with several different and unexplained quotes, unanswered calls, and errors. There is zero quality of workmanship and materials. Everything is damaged in some way from improper handling and no care taken to prevent damage. Some examples are : driveway pavers have paint and roof mortar, unevenly framed walls that have humps and curves, paint and caulk on the tile floors and grout, dull paint finish on my kitchen cabinetry, scratches on my windows, stains on my master tub, unlevel window sills by up to an inch from corner to corner, improperly centered thermostats, AC vents and returns, crooked bathroom mirrors, improperly pitched gutters holding water, expansion foam all over on the roofing tile and siding of the house, and numerous painting/sheetrock work. I don't trust this builder. These issues all should have been seen and addressed prior to closing by their project manager. The builder emphasizes that the build process is closely monitored for quality assurance. Its apparent to me no one was monitoring my build. I expected better quality for the amount paid, not value. I am unhappy with the way the home was built. ... More

Pulte builds a SOLID structure. The quality of the inside craftsmanship is more like I’m moving into a remodeled home. Or let me put it this way, when I buy a new car I expect a NEW CAR, without a scratch on it. Or I bought my home based on the Model home. Pulte would never sell homes based on the craftsmanship of my home. The paint job is horrible, clumps of paint, heavy brush strokes, uneven walls, the baseboards (not wood but MDF Cardboard) are grainy, spray painted the dirt on the floor onto the baseboards. The paint on the cabinets was poor, the floors had paint splatters that took me a day to take off, the front and door to garage have/had gaps to the outside, our bathroom door was crooked, we realized the door casing was put up crooked and most of the doors were sanded poorly-painted the spot only causing flashing, the doors at the hinges are scuffed to the point that the particle board was exposed and painting it will leave rough marks, grout missing from tile in shower, grout not cleaned after grout, backsplash tile under cabinet not finished off, i was told that is how PULTE finishes it’s tile. So I went to the Model home and took pictures...modeled backsplash finished flawlessly, I have jagged unfinished edges...I can send pictures. Sorry you don’t make provision for pictures to be published. We had human waste in 2 places, quest bedroom and master bath and, cousins (who does not work for PULTE) had to stop the tile people from tiling over the human waste that could have been a health issue. Easy fix has to be brought to the attention several times. The expensive zero corner doors are ruined inside and outside by tile installation and stucco installation, and it can’t be cleaned off because it will oxidize the aluminum and rust, The front door lock did not work with the Smart home system we bought, took weeks before I could get it replaced by the Warranty office. And good luck with the Warranty office, they say one thing and do nothing. Contractors are working for a check, they don’t care how it looks, it’s not their money. There are so many homes going up they have to rush through the home. Very poor craftsmanship at least in my home and the home of my neighbors. ... More

The home was not completed, had a gigantic list of cosmetic issues that weren't small. Very poor quality build, Pulte as a whole can care less about customer service. I would never recommend a Pulte home to anyone that I know and I would never consider purchasing a Pulte home in the future in any capacity. My advice.. Run....