Pulte Homes Reviews in Fort Myers, FL

For the most part it was a great experience, building here with Pulte. Everyone was great EXECPT dealing with Pulte mortgage.. They are the worst and ruined my home buying and build Looking back I would NEVER use them!!! .. Up until the day before they kept asking for the same things 3 and 4 times when they had it.. Had me running around during the whole process and again up until 2 days before the closing.. I was injured and disabled in the line of duty so it wasn't easy,( Not sayin boo-hoo for me ) I told them you have everything yet.. then threatened me a few times with.. if you don't resend this or that paperwork you will not close!!! The pressure was disgraceful AND UNNECESARY !!!.. Not happy at all with Pulte mortgage and they ways they worked, This is how you treat the disabled?!?!. ... More

How many surveys do I need to do? I specifically went into detail about my issues with the build when I did the other survey. No response or acknowledgement from that. Now I'm supposed to tell you again?

Things have been ok, but since my closing my construction manager said he was going to get a few things taken care of for me, and now he has moved on to another community, and I haven't heard anything regarding the few issues that I have. It feels like it's a "not my problem anymore" situation since I'm now out of sight, and out of mind. I feel like he just told me he was going to get the things I need taken care of since he knew he'd be leaving. Other than that, things have been ok,

Overall, building process went smoothly as did closing. Pulte was willing to work with us to make the visits and transactions fit with our schedule with minimal delay.

Our experience with the construction team was top notch. They were very caring and explained everything we could imagine. The quality of the home is great.

Beautiful community with great resort style amenities and very friendly people. The Pulte sales person Derek was great and the quality of the homes are above average. Although we had a very good buying experience with Pulte, I would definitely not recommend using Pulte Mortgage for financing. We have been buying and selling properties for many years and have never been so frustrated with their financing process. The loan processor Jennifer at Pulte Mortgage gave us such a hard time and wanted so much personal information that was irrelevant to the loan process that we had to get financing through another lender at the last minute before closing. Although we have excellent credit and very good income sources she found ways to make the process more complicated than it needed to be over the 6 month ordeal. We secured a VA loan with another lender within 30 days of closing. After closing, Pulte has taken care of any warranty issues quickly. In summary; aside from the loan process, we had a very good home buying experience with Pule Homes and will recommend buying a home from them to our friends and family, but would warn anyone not to waste their time with Pulte Mortgage and find financing with other lenders. ... More

Very professional group. They did what they said they would and didn't over promise.

Pulte sales manager promised me that we can buy the house as an investment regardless of knowing my mother is an employee in a different location which had nothing to do with the experience. She assured that it wouldn’t be an issue since day one. Now I can’t my own house and I was forced to sign a document saying. I can’t rent my own house. How embarrassing for a builder to force something upon their buyers, specially when the sale was initiated on different terms. By far the worst experience I’ve been through, I don’t wish that upon anybody

Overall the experience was good. Better communications from signing contract to final closing could be improved. I've learned a lot more of what to expect from owners.

I have built a lot of houses after remodeling homes and flipping houses since 1981. Pulte is the best builder ever, and I’ve had Quaker, Toll Brothers, Ashton Woods, so many …..but Pulte hands-down is the best builder of all. When I moved in my home it felt like it was a gift from God. The craftsmanship was impeccable, and it was as if the construction crew built it as if they were going to live there. Much respect for PULTE !

The quality of fit and finish was below what I was expecting. We have had several items that needed to be corrected since we moved in 3 months ago.

Excellent experience with my home purchase with Pulte Homes at Verdana Village. The on-site sales and construction team and customer care representatives are top notch. Truly an easy process

My home was a “rush” job to close on 40-50 homes at one time. I’ve had nothing but frustration and aggravation from the day I moved in. The finishing is horrendous and I don’t even know where to begin. My white tile floors have residue from grout and tape that cannot be washed off. A crew was sent in to hand clean the mess but it did not solve the problem. I’m still waiting for the floors to be acid washed. That is only one of the issues. The grouting in the shower floor was so bad I actually cut my toe on it. The cabinets throughout need a facial lift because mitered edges are separating. There is not a drop of grout or caulking behind my washer/dryer. I doubt the floors are even level. I didn’t upgrade the appliances because I didn’t feel it worthwhile since appliances barely last two years. The washing machines went off balance several times and I was told there was nothing wrong with it that I wasn’t loading it properly. When the technician pulled it away from the floor I saw rust on one side. It was a scratch and pushed it back before I could say a word. Have no idea if it was even dented! I’d never have known. I have a triple sliding glass door and one has a defect that is between the glass. Another door has a badly dented frame and some of the doors need paint because of marks that will not wash away. Regrettably, I could write a book. Some of the issues have been resolved but the going is slow. The only aspect of all this is that I pray Pulte makes good on repairing every issue to my satisfaction in accordance with their one year warranty. As for what cannot be changed or fixed I will simply have to look away. On the plus side I picked a perfect lot, have a great neighbor and I love my home. ... More

Excellent home buying experience with Pulte this spring.

My experience was one of professionalism and consideration of time and resources. Very good company to work with. Excellent staff and construction workers very good, clean and professional.

Justin made the process very seamless and the house was completed in the timeframe given. The quality of the house is very good. The only negatives would be that everything shouldn't be an upgrade for the price you are originally paying with the "standard" house. Also some of the items in the house should have been an option, for instance fans or pendant lighting. As for your mortgage company, we feel that the employees are incompetent in knowing what to ask for upfront and not wait until a week before closing to ask for a laundry list of items that could not possibly be met. Thankfully we didn't have to use them in the end ... More

Very easy experience .

I want to start off by saying our sales rep and construction manager were the only good thing that came out of this whole process. Tyler and Chris were the best to deal with on a regular basis and went above and beyond when we brought issues to their attention before closing. Pulte Mortgage on the other hand, I believe, should be investigated. I will forever caution everyone I know or meet that is considering buying a home from Pulte to avoid their mortgage department like the plague. Lack of response for months to predatory lending and derogatory/discriminatory comment, they're absolutely awful. We recently closed on a new construction home with Pulte and were initially excited to move into what we believed would be a quality-built, turnkey home. Unfortunately, our experience has been far from what was promised since closing. From the moment we moved in, we encountered multiple issues that should have been resolved prior to closing. The brand-new tile floors had visible stains throughout. While the builder did attempt to clean them, by that point we had already moved in and placed rugs and furniture. Other problems, such as broken or bent window screens, a built-in stovetop that was improperly installed, and wall switches that connect to absolutely nothing, have been frustrating to resolve. Communication has been slow, with us having to follow up repeatedly or wait weeks just to get updates. What’s more concerning is that several of these issues appear to conflict with Florida Building Code (FBC) standards. For example: • The stovetop installation disregarded installation measurements and process as per manufacturer instructions and FBC residential kitchen safety regulations. • Unconnected or “dummy” switches with no load or outlet may violate FBC electrical standards, especially when they create confusion or hazards. • Baseboard caulking gaps and weather-stripping failures undermine energy efficiency and violate FBC requirements for thermal protection and envelope sealing. Even more frustrating is being told, “That’s how we do it on every home,” when raising these concerns as if repeated noncompliance somehow makes it acceptable or the norm. That answer is not only dismissive, it’s also unacceptable when code violations are at stake. Additionally, we’ve seen many signs of rushed or careless work: chipped grout in the showers, uneven baseboards, and functional oversights that go beyond cosmetic inconvenience. These problems directly impact the livability, safety, and long-term durability of the home. It’s incredibly disappointing to invest this much money and be left chasing down the builder to correct basic issues that should have never passed inspection. We expected more from a national builder like Pulte and hope they take accountability by adhering to building codes and delivering on their promises, both in construction quality and customer service. ... More

Fine details could be a bit better but have been great taking care of them.

The new home purchase was a great experience, thanks to everyone at Pulte. The entire process was seamless and positive. Communication was outstanding.

My Construction Manager, Chris, was very knowledgeable, attentive, & organized!! He was a pleasure to work with & on top of everything!!

Everyone at Pulte was great to work with, made the homebuying process about as seamless as possible. All concerns are address and really feel like I've bought with a qualitybuilder.

The builders team did an outstanding job of keeping in touch with me. Also, there were a few open items that they were able to take care of before closing. outstanding job by all!!!

Very friendly people, always willing to help, all explanations were clear and transparent. Yuli was extremely helpful and patient with us; he's very kind and helpful. We're very happy we chose PULTE.

Very happy To be part of the Community but I am still missing my front tree