Skip main navigation
Pulte Homes

Pulte Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Pulte Homes.

Read all 303 verified reviews from homeowners that built a new home with Pulte Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Jacksonville-St. Augustine Area

303 Reviews in Jacksonville-St. Augustine Area

Star Rating Breakdown

5 ★ 163

4 ★ 52

3 ★ 41

2 ★ 21

1 ★ 26

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.9

Pulte Homes in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Pulte Homes - The experience with Pulte Homes was horrible.

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2021
  • St Augustine, FL

The experience with Pulte Homes was horrible. We’ve had numerous issues and many have taken a long time to fix and some will probably never get fixed. The attention to detail when doing the finishing was not done at all. Painting and caulking are just to name a few. We had electrical issues and a major drainage problem in our backyard that still has not been corrected. We expected somethings would need to be corrected in a new home but ours was over the top.

Pulte Homes responded:
We are so disappointed to hear that you have had a negative experience and that you are unhappy with your new home. We would like to help escalate your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Terrible experience!

  • Brenda C.
  • Verified HomeBuyer
  • January 27, 2021
  • St Augustine, FL

Terrible experience!! They don't pay their bill. I would never ever recommend this builder to my worst enemy!!!

Pulte Homes responded:
We are so disappointed to hear that you had a terrible experience working with us. We would be happy to address any concerns you have or discuss this negative situation. In order to do so, please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beware of this builder

  • Judith D.
  • Verified HomeBuyer
  • April 10, 2020
  • St Augustine, FL

I love my home and lot, but am very disappointed in the lack of transparency and full disclosure on my issues

Pulte Homes responded:
We are pleased to hear that you love your home but are disappointed that you didn't have a good experience working with our team. We would like to learn more about your situation and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1