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Pulte Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Pulte Homes.

Read all 339 verified reviews from homeowners that built a new home with Pulte Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Jacksonville-St. Augustine Area

339 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 4

Pulte Homes in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

happy but concerned

  • Jasmin T.
  • Verified HomeBuyer
  • October 16, 2019
  • Saint Augustine, FL

My services provided thus far have been exceptional. However, after moving I have been concerned About the workmanship considering that I live right across from a train and my house shakes each time the train passes. Although Pulte reps were not as concerned as I was, I am not 100% content and concerned what will occur down the line as far as structural wise.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Glad we bought

  • Alan A.
  • Verified HomeBuyer
  • October 11, 2019
  • St Augustine, FL

We were amazed how quickly and this house was built. Finished exactly in the time line given us the day we bought!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Fantastic Experience

  • Charles C.
  • Verified HomeBuyer
  • October 10, 2019
  • Saint Augustine, FL

Our Sales Consultant and Field Manager were so helpful through the process, accommodating and top notch professionals!

Pulte Homes responded:
We are so glad that our team could make your experience so smooth and pleasant. Congratulations on your new home and welcome to the Pulte Homes family! ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving Bridge Bay at Bannon Lakes

  • Carol C.
  • Verified HomeBuyer
  • September 18, 2019
  • St Augustine, FL

Our new Pulte home is wonderful. We love the home and the subdivision. High quality finishes inside and out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy new home buyer

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2019
  • St Augustine, FL

Very helpful sales team and construction coordinator. Kept me informed during construction process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Transition

  • Mieczyslaw P.
  • Verified HomeBuyer
  • September 05, 2019
  • Ponte Vedra, FL

The whole team at Pulte Homes were very professional and accommodating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Overall

  • Hugh F.
  • Verified HomeBuyer
  • August 21, 2019
  • Saint Augustine, FL

Sales and Super were great. Trades need some work but overall good build.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Pulte Homes - Overall things were pretty good.

  • James C.
  • Verified HomeBuyer
  • June 20, 2019
  • St Augustine, FL

Overall things were pretty good. The only real negative was the nickel and dime charges.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my home

  • Alexis M.
  • Verified HomeBuyer
  • June 18, 2019
  • Saint Augustine, FL

Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very pleased

  • Brett L.
  • Verified HomeBuyer
  • June 18, 2019
  • Ponte Vedra, FL

Very pleased

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - excellent builder great communication high quality

  • Jasmin B.
  • Verified HomeBuyer
  • June 07, 2019
  • Saint Augustine, FL

excellent builder great communication high quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just a great experience from start to finish!!

  • Jill B.
  • Verified HomeBuyer
  • May 21, 2019
  • Saint Augustine, FL

From start to finish this company was the best. The employees all work together as a team. We love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Frustrated

  • Shane K.
  • Verified HomeBuyer
  • May 21, 2019
  • Ponte Vedra, FL

There are a lot of little quality issues. I felt rushed through and not truly given a punch/quality walk through. Now have a safety issue and rather than discuss the issue with me people just showed up and in a poor attempt to fix without any notification the work was going to be preformed. I think communication has been horrible since we have closed.

Pulte Homes responded:
We're so sorry that your experience has left you feeling frustrated and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Dream home

  • Melissa P.
  • Verified HomeBuyer
  • May 02, 2019
  • Saint Augustine, FL

While Pulte Homes are rated one of the highest quality homes in the home-buying field they are amazing. However the pulsing Mortgage Company is less than to be desired. Our sales men and our construction manager we're also very good I would recommend Pulte Homes we love our new Dream Home.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3