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- Jacksonville-St. Augustine, FL
Pulte Homes Reviews in Jacksonville St. Augustine, FL
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What Jacksonville St. Augustine Homeowners Have to Say About Pulte Homes.
Read all 294 verified reviews from homeowners that built a new home with Pulte Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Jacksonville-St. Augustine Area
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Customer Reviews
Everything I wanted!
- Robin E.
- Verified HomeBuyer
- October 19, 2021
- Jacksonville, FL
I'm very happy with my choice of building in Pulte's Bradley Pond Community. I was able to get everything I wanted and then some, lot selection, model choice and upgrades at extremely reasonable pricing (even came in under budget.) Starting with my salesman Zach C., he was super easy to work with, diligent in ensuring everything was correct, my questions were answered throughout, was always available and stayed in contact during the entire build. The process from buying, building to closing was transparent, which is a rarity. Pulte's building approach is well above other builders I've dealt ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
One of the most sincere builders
- Heather L.
- Verified HomeBuyer
- October 12, 2021
- Saint Augustine, FL
They went above and beyond a problem that was not was not even theirs to do everything they could to accommodate this situation. When the problem was fixed with the city with the city and we got into our house they really made it a personal heartfelt experience. They were prompt in getting back to us about everything and anything we had concerns about. John our superintendent was amazing to going the extra mile with everything he did.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Employees
- Richard C.
- Verified HomeBuyer
- September 15, 2021
- Saint Augustine, FL
It was a true pleasure working with our sales re Gretchen and building project manager Gigi. Very responsive to questions and always providing updates to the building progress. A really wonderful team made this a very easy process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great floor plan, great price
- Charles H.
- Verified HomeBuyer
- August 25, 2021
- Saint Augustine, FL
Best floor plan we saw out of all the different developments we visited. Not as many choices for changes, but the changes we needed & wanted were available. All the processes went smoothly. Having Ryan as our field agent made everything run smoothly. He found the mistakes & had them corrected. He oversaw all of the sub-contractors work. We love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Things were done very promptly when buying house.
- Denise S.
- Verified HomeBuyer
- June 11, 2021
- St Augustine, FL
Things were done very promptly when buying house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Pulte made things very easy to deal with.
- Joseph H.
- Verified HomeBuyer
- May 26, 2021
- St Augustine, FL
Pulte made things very easy to deal with. Keeping us informed every step of the way. Walk threws in different fazes of completion.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We had a great and smooth process with Pulte!
- Anonymous
- Verified HomeBuyer
- March 03, 2021
- Saint Augustine, FL
We had a great and smooth process with Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - This is the most logical place to buy a home.
- Andrew S.
- Verified HomeBuyer
- February 02, 2021
- Jacksonville, FL
This is the most logical place to buy a home. You get the best value for a brand new home!!! Buy today!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional team
- Brandon J.
- Verified HomeBuyer
- January 06, 2021
- Saint Augustine, FL
We loved the team we had during the build. They went above and beyond.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
everyone we dealt with from Pulte was reassuring and helpful we felt like you were on our side.
- Timothy R.
- Verified HomeBuyer
- December 08, 2020
- St Augustine, FL
The entire experience was as well planed out as we could have hoped for. they set a time line and and met it every step of the way. They did what they said they would d0. they made us comfortable all through the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great buying experience, amazing product.
- Katina T.
- Verified HomeBuyer
- December 01, 2020
- Ponte Vedra, FL
Great buying experience, amazing product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
How helpful everyone was. Especially John Monaco
- Karen T.
- Verified HomeBuyer
- October 22, 2020
- St Augustine, FL
The house is well built. Insulated well and love the fact I have the lake behind me. They were willing to include some incentives to make the purchase more enticing.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I'm home!
- Ivorique T.
- Verified HomeBuyer
- September 08, 2020
- Ponte Vedra, FL
Great home in an awesome neighborhood!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very impressed
- Hannah Q.
- Verified HomeBuyer
- September 08, 2020
- Jacksonville, FL
I was impressed throughout the entire build. The site was clean, if I pointed something out that needed to be fixed it was fixed in a very timely manner, warranty department is very responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very happy with our new home.
- Stephen M.
- Verified HomeBuyer
- July 14, 2020
- Ponte Vedra, FL
Debi was excellent to work with in purchasing our home. Ryan was super to work with on the minor punch list items and in understanding how everything works in our home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love the house
- Miguel O.
- Verified HomeBuyer
- July 14, 2020
- Jacksonville, FL
From the time I walked into the model home looking for information to the time of closing, David and Chad have been outstanding with their communication. They made me feel great about the house. The house is perfect, I am happy i found this neighborhood in a brand new community. Thank you so much for building my dream!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience!
- Joey S.
- Verified HomeBuyer
- May 26, 2020
- Saint Augustine, FL
Throughout the process from meeting Luis in sales to Doug, our field manager, the experience was pretty awesome. From August to March I had a thousand questions and they both took the time to always answer them and meet with me when they needed to. Always with a smile. The homes in the neighborhood I bought in were and are being built by several builders and after looking at them all, Pulte was my choice. I could not be happier with my new home! Thank you Luis and Doug!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great team!
- Naim Q.
- Verified HomeBuyer
- July 16, 2025
- Jacksonville, FL
My wife & I had a great experience with Gretchen & Tim. They were both so helpful, informative, patient & sincere throughout the entire process.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with Gretchen and Tim. It’s wonderful to know they were helpful, informative, and supportive throughout the entire process! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Builder
- Reginald W.
- Verified HomeBuyer
- July 15, 2025
- Middleburg, FL
My wife and I enjoyed the Pulte experience. Our experience began with the sales agents, and included the financial specialist all the way to the construction manager. What a wonderful experience and we just love our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are loving your new home and had such a positive experience with us. It’s wonderful to know that our team helped make your experience enjoyable. Congratulations and wishing you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highly recommended
- Marie L.
- Verified HomeBuyer
- December 25, 2024
- Green Cove Springs, FL
So far I enjoy my new home. Thank you team you was all wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great communication
- Patrice C.
- Verified HomeBuyer
- November 30, 2024
- Saint Augustine, FL
I had a good experience along the whole time of construction Constant communication with Cheryl and Dustin helped a great deal!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy with a new place
- Anonymous
- Verified HomeBuyer
- October 03, 2024
- Saint Augustine, FL
The best experience was a meet very helpful and professional people working for the Pulte company. Always here for me and go extra mile is Nadia Peppe and Nathan Littlefield!! Thank you
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Communications during building process excellent
- William T.
- Verified HomeBuyer
- September 07, 2024
- Saint Augustine, FL
Weekly updates during build were excellent and included pictures. Found many issues after move in but are being addressed as needed.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes
- Tyree L.
- Verified HomeBuyer
- August 13, 2024
- Middleburg, FL
We had a wonderful experience working with our Pulte team. Our sales manager Terry was a wealth of knowledge about the home we were interested in. Once we were under contract our construction managers Sonny and Matt were phenomenal at keeping us informed about our build. We were over 700 miles away throughout the entire process and were fully confident in our team to complete our home efficiently and with great craftsmanship. They definitely did not disappoint!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Everyone that I dealt with from salesperson to construction co-ordinator was professional and responsive to my inquiries
- Ralph T.
- Verified HomeBuyer
- August 12, 2024
- Saint Augustine, FL
Overall I think the turned out as expected with only a couple of minor issues which were easily and quickly corrected. There is one change I would suggest. I paid extra for the Energy Package Upgrade 2 which included insulation for the exterior garage walls as well as an insulated garage door. I wanted to have the garage ceiling insulated as well but was told this was not an option. Insulating the garage ceiling should be part of the package to properly insulate the garage. The insulation company is already here. Now if I want that done I have to find someone to do it and it will probably ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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