Pulte Homes Reviews in Jacksonville St. Augustine, FL

Debi was excellent to work with in purchasing our home. Ryan was super to work with on the minor punch list items and in understanding how everything works in our home.

From the time I walked into the model home looking for information to the time of closing, David and Chad have been outstanding with their communication. They made me feel great about the house. The house is perfect, I am happy i found this neighborhood in a brand new community. Thank you so much for building my dream!!

Throughout the process from meeting Luis in sales to Doug, our field manager, the experience was pretty awesome. From August to March I had a thousand questions and they both took the time to always answer them and meet with me when they needed to. Always with a smile. The homes in the neighborhood I bought in were and are being built by several builders and after looking at them all, Pulte was my choice. I could not be happier with my new home! Thank you Luis and Doug!!

The entire TEAM from Sales-Kimberly, Builder-Douglas,-Mortgage-Kyle and everyone involved was very professional and followed through to answer all our questions. We would not hesitate to recommend the entire TEAM. This is our 3rd personal Pulte Home around the South East.

Very simple process for purchasing a new home in the area.

The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.

Nice location and quiet place

The whole process was great.

I would have to say the professionalism from the sales team ,to project management, to mortgage team have been the best I have ever worked with, and now you can include the warranty dept. which have been top notch also. Have not had any issues to date all has been a pleasure.

An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!

Great experience!

Our Sales Consultant and Field Manager were so helpful through the process, accommodating and top notch professionals!

Our new Pulte home is wonderful. We love the home and the subdivision. High quality finishes inside and out.

Very helpful sales team and construction coordinator. Kept me informed during construction process.

The whole team at Pulte Homes were very professional and accommodating.

Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.

excellent builder great communication high quality

From start to finish this company was the best. The employees all work together as a team. We love our new home

We had a wonderful experience working with our Pulte team. Our sales manager Terry was a wealth of knowledge about the home we were interested in. Once we were under contract our construction managers Sonny and Matt were phenomenal at keeping us informed about our build. We were over 700 miles away throughout the entire process and were fully confident in our team to complete our home efficiently and with great craftsmanship. They definitely did not disappoint!

Kevin was always responsive in answering questions and dealing with any issues with the buildout. We are enjoying the house and the local area.

Good experience with many options to choose from and home completed on time. Materials and fit good with few minor defects that were addressed. Overall a good experience and we are happy with our home.

Overall, the buyer / build experience was better than expected. However, one's self should realize that you're the buyer, you're the one that will be living in the home and you're the one who will have to deal with outcome, therefore and ultimately, it is 50% my responsibility to maintain attention to detail, call a spade a spade and hold a firm footing if something doesn't look right, smell right, sound right, etc. As long as I was willing to hold my own self, personally accountable, to a degree, that if things did not turn out to my satisfaction AFTER I had tried every and all angles of tact, negotiation, conversation, discussion, and downright plain and simple communication, then at the end of the day I can honestly say that Pulte was competent and made for a pleasurable build experience. Yes, there were times of frustration and times where I felt running up against 'red tape', however, you need to keep the big picture in mind and prioritize, and view the lens from both sides. What are you willing to compromise on? Is the juice worth the squeeze. There are some wins, and there are some not quite but almost. Bottom line, I was anticipating needing to bring a dog to the fight for the entire build process, but in reality it simply took composure, patience, tact, meaningful conversation & discussion, and common sense professionalism to find mutual grounds of understanding and/or decisions leaning to my desired outcome. Last but not least, shout out to Cody, our onsite project manager. Truly believe his passionate personality, composure and professionalism too, played a crucial role in the human-interaction section of the pie chart metric for our particular overall experience. ... More

Had a great experience throughout the build process. Our sales agent, construction manager and warranty manager were great. We love our new home.

There were many great floor plans to choose from in the community. The only thing I would change is the ability to adjust where the home sits on the lot for big lots.

We have had a good experience so far with all of concerns being handled.