Skip main navigation

Pulte Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Pulte Homes.

Read all 287 verified reviews from homeowners that built a new home with Pulte Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Jacksonville-St. Augustine Area

287 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.9

Pulte Homes in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

I think it was good

  • Keith F.
  • Verified HomeBuyer
  • August 30, 2023
  • Saint Augustine, FL

It took to long to close on the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Dustin (the construction foreman) was the absolute best! He made sure the small issues were taken care of and followed up to assure satisfaction! Cheryl (our sales person) was always patient and willing to answer any questions - no matter how small!

  • Karen S.
  • Verified HomeBuyer
  • July 26, 2023
  • Saint Augustine, FL

I can't say enough good things about the sales and building experience. It was seamless from beginning to end and I can't recommend them enough!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home Building Experience

  • Nelson C.
  • Verified HomeBuyer
  • June 29, 2023
  • Saint Augustine, FL

We had a great experience with Pulte. Our house was build on schedule. We found them to be extremely communicative. We received weekly emails with pictures and detailed updates. Any time we had a question it was responded to promptly. Any time there were brief delays we were always kept updated. Any minor issues we had as we approached closing were addressed promptly. Our construction manager went above and beyond.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased with Pulte

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Saint Augustine, FL

Overall I had a good experience from beginning to end. While nothing is ever perfect, the entire process from applying for a loan to actually moving into the home was fairly smooth. A few bumps here and there to include some issues with defective material that need replacement but overall Pulte did a good job in winning us over.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our First Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • Saint Augustine, FL

My husband and I bought our first home about a month ago with Pulte. We ended up buying a spec home that was ready for move-in within a month. Gigi our construction manager was amazing and worked diligently to complete all items on our list from our personal walk through and our private inspection list prior to closing. Overall we were very happy with the process of buying a Pulte home for our first home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

People Who Care about the buyer

  • Raymond S.
  • Verified HomeBuyer
  • December 07, 2022
  • Jacksonville, FL

Scott and Harmony made my buying experience wonderful. I was considering on choosing a different builder but those two going above and beyond to ensure my situation was as important to them is the reason I purchased with Pulte. I also want to acknowledge Ryan from finance. He ensured I understood everything

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Would choose pulte again!

  • Ryan H.
  • Verified HomeBuyer
  • November 10, 2022
  • Saint Augustine, FL

Our home buying process from day one was very comfortable, low pressure and detailed, all things we appreciated. Many other builders felt like being in a car dealership and turned us off from building a home. The build process was also very transparent and used high quality and energy efficient core components (like the electrical panel or tankless water heater) that make us comfortable for being in our home for many years. While there were some final issues with finishes, Pulte has been very responsive and helped resolve every item we have had on our list. We would build with pulte again for ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Friendly and Knowledgeable.

  • James W.
  • Verified HomeBuyer
  • October 05, 2022
  • Jacksonville, FL

Our situation was a little different from others because we had just arrived from Minnesota and saw the house for the first time 2hrs prior to closing. Didn't really have enough time to let things sink in. Chris and Scott have been very responsive since we have moved in to help us get settled and fix any minor things that needed attention.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes is all Heart.

  • Cheryl S.
  • Verified HomeBuyer
  • July 05, 2022
  • Jacksonville, FL

Corporate is amazing … They go above and beyond to help you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Our experience was great buying with Pulte Homes.

  • Amber C.
  • Verified HomeBuyer
  • February 08, 2022
  • Jacksonville, FL

Our experience was great buying with Pulte Homes. Communication was on point and we even closed before expected. Thank you for making it a pleasant experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Options for customization

  • Jessica S.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Augustine, FL

Our experience was really good! We were nervous about deadlines but they were able to get us in our new home before our little one is born which we didn't think was possible. The project manager and sales manager were great at getting back to us in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fixing minor issues before we closed and moved in.

  • Kenneth M.
  • Verified HomeBuyer
  • June 30, 2021
  • Saint Augustine, FL

This is our second Pulte home. This time, we purchased one of the models so lots of people had been in the house. Jeff, the sales rep, worked with us on pricing and timing of the purchase. Ryan, the construction manager, did the pre-closing walk-through with us and noted/took care of all the minor issues in a very professional manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

site foreman

  • Gary A.
  • Verified HomeBuyer
  • January 27, 2021
  • St Augustine, FL

Site foreman was the most responsive and thorough we've seen

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Design and prices

  • Gloria M.
  • Verified HomeBuyer
  • October 28, 2020
  • Jacksonville, FL

I loved the design and materials it is a good price include for what they offered, I loved this company because they are honest about what they are selling you, they show you two models houses, one house without upgrades and another one full upgrade, that’s tells you a close Idea how it’s gonna be the house what you want. Others builders just shows the houses full upgrade just because they want to sell.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Tidewater / Nocatee

  • Angela R.
  • Verified HomeBuyer
  • October 22, 2020
  • Ponte Vedra, FL

I love Pulte Homes. The entire Building Team experience was excellent, extremely responsive and thorough. The workmanship was very good. Would recommend Pulte as a Builder any day, all day.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Homeowner

  • Karon T.
  • Verified HomeBuyer
  • June 03, 2020
  • Jacksonville, FL

So we're loving our new home and the great use of space. There were small issues most of which were associated with the current pandemic that were quickly addressed and corrected.

Pulte Homes responded:
We are so glad you had a positive experience and your concerns were addressed quickly. Thank you for sharing your experience and we wish you all the best in your new home! ^Abby

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

No complaints

  • Helen K.
  • Verified HomeBuyer
  • December 11, 2019
  • Saint Augustine, FL

We love our new home! Great value.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with a new place

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Saint Augustine, FL

The best experience was a meet very helpful and professional people working for the Pulte company. Always here for me and go extra mile is Nadia Peppe and Nathan Littlefield!! Thank you

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Everyone that I dealt with from salesperson to construction co-ordinator was professional and responsive to my inquiries

  • Ralph T.
  • Verified HomeBuyer
  • August 12, 2024
  • Saint Augustine, FL

Overall I think the turned out as expected with only a couple of minor issues which were easily and quickly corrected. There is one change I would suggest. I paid extra for the Energy Package Upgrade 2 which included insulation for the exterior garage walls as well as an insulated garage door. I wanted to have the garage ceiling insulated as well but was told this was not an option. Insulating the garage ceiling should be part of the package to properly insulate the garage. The insulation company is already here. Now if I want that done I have to find someone to do it and it will probably ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shannon

  • Shannon C.
  • Verified HomeBuyer
  • July 05, 2024
  • Jacksonville, FL

Housing development t was in a nice area with trees We were given a choice of colors and prices of different upgrades. Construction was done on time. Closing was easy . There were a few issues after closing that needed to be fixed . It seems there are some issues with certain areas like landscaping and irrigation . Hopefully they can be resolved quick.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Ray

  • Ray R.
  • Verified HomeBuyer
  • May 09, 2024
  • Green Cove Springs, FL

This is a very nice neighborhood with great neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Highlights

  • Steven Patrick M.
  • Verified HomeBuyer
  • April 10, 2024
  • Saint Augustine, FL

Our Contractor Cody and agent, Nadia were great during the home buying process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Ease of closing

  • Richard G.
  • Verified HomeBuyer
  • April 03, 2024
  • Saint Augustine, FL

I was well informed from start to finish, my building superintendent was knowledgeable, always responsive and kept me informed the entire way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

First home build

  • Patrick D.
  • Verified HomeBuyer
  • March 06, 2024
  • Saint Augustine, FL

The home build experience went well. Dustin and Mark keep us up to date on the building process and answered all our questions in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Construction Supervisor outstanding was quick to respond

  • Patricia F.
  • Verified HomeBuyer
  • December 20, 2023
  • Saint Augustine, FL

He was attentive to our feedback and resolved issues right away

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5