Pulte Homes Reviews in Jacksonville St. Augustine, FL

Scott and Harmony made my buying experience wonderful. I was considering on choosing a different builder but those two going above and beyond to ensure my situation was as important to them is the reason I purchased with Pulte. I also want to acknowledge Ryan from finance. He ensured I understood everything

Our home buying process from day one was very comfortable, low pressure and detailed, all things we appreciated. Many other builders felt like being in a car dealership and turned us off from building a home. The build process was also very transparent and used high quality and energy efficient core components (like the electrical panel or tankless water heater) that make us comfortable for being in our home for many years. While there were some final issues with finishes, Pulte has been very responsive and helped resolve every item we have had on our list. We would build with pulte again for sure. ... More

Our situation was a little different from others because we had just arrived from Minnesota and saw the house for the first time 2hrs prior to closing. Didn't really have enough time to let things sink in. Chris and Scott have been very responsive since we have moved in to help us get settled and fix any minor things that needed attention.

Pulte Mortgage was very helpful responsive to all my needs. Ricardo and Andi from Pulte Mortgage were amazing and helped me close very quickly. My home construction manager Dylan always answered my calls or responded back within minutes. Fixed any last minute issues we found same day or next day. Great service from him. Now that we’ve lived in the house a few months, we are finding little craftsman defaults that can be fixed but frustrating because whoever was building it knew at the time they were doing a bad job but instead of fixing or doing it right just moved on because it could probably go unnoticed during a walkthrough. ... More

Corporate is amazing … They go above and beyond to help you.

Harmony , Blair and Nate were all great.

Our experience was great buying with Pulte Homes. Communication was on point and we even closed before expected. Thank you for making it a pleasant experience.

John is literally run ragged and has a number of things to monitor and manage per day and can always provide updates because he always has to put out fires. He has had no assistance with it either with exception to towards the end of my build. John did everything he could to keep us up to date on things that were going on when there were things happening. He returned calls at his earliest convenience as well. The amount of issues that we have with the home for which are all MINOR issues and are getting fixed. It’s more so the amount of time that it’s taking to get them fixed, it almost is like the company PULTE just says well you can deal with it you already signed and we got your money, we will do it when we want to. John and David have worked tirelessly to get things done. I went over a month with a bathroom upstairs that had no working toilet because the tank was cracked on install, mind you I closed on November 30, 2021 and it wasn’t fixed until January 11. John, to you, thanks for the work you did and did while overcoming everything you did. Thank you ... More

Our builder Dustin was great. Some of the subs seemed to rush to get the job done because of their workload. Some of the work was sloppy, concrete, paint, floors… but Dustin is taking care of any issues in a timely manner so happy overall.

Our experience was really good! We were nervous about deadlines but they were able to get us in our new home before our little one is born which we didn't think was possible. The project manager and sales manager were great at getting back to us in a timely manner.

We looked for a newer house in various cities, but our realtor in Jacksonville showed us a fully furnished model home by Pulte and we simply could not refuse this. Very beautifully built home in a circle where we can go for walks, jogging and biking every evening. Good company, good employees.

This is our second Pulte home. This time, we purchased one of the models so lots of people had been in the house. Jeff, the sales rep, worked with us on pricing and timing of the purchase. Ryan, the construction manager, did the pre-closing walk-through with us and noted/took care of all the minor issues in a very professional manner.

It was a relatively pleasant experience.

Site foreman was the most responsive and thorough we've seen

Responsiveness of builder and attention to detail was outstanding!

Buying was easy Louis was very helpful.Be aware that finishes are limited

I loved the design and materials it is a good price include for what they offered, I loved this company because they are honest about what they are selling you, they show you two models houses, one house without upgrades and another one full upgrade, that’s tells you a close Idea how it’s gonna be the house what you want. Others builders just shows the houses full upgrade just because they want to sell.

I love Pulte Homes. The entire Building Team experience was excellent, extremely responsive and thorough. The workmanship was very good. Would recommend Pulte as a Builder any day, all day.

So we're loving our new home and the great use of space. There were small issues most of which were associated with the current pandemic that were quickly addressed and corrected.

The home buying was great, but some of the materials used and the workmanship is poor, I am still fixing mistakes. Not one thing addressed at the walk-through was fixed before moving in, very poor CS.

Nadia and Nate were great. After closing we noticed damage to the front door. Sent an email and work ticket along with photos and have not had any response.

Buying experience very good. Cheryl our agent very attentive and thorough. Overall value of home so far is good. Workmanship needs improvement. So far resolving home issues has been good.

I am aware with anything manufactured/built, there will be some flaws. Pulte does a wonderful job of responding to issues when they are discovered. But some things were definite design flaws and poor craftsmanship. For instance, finding that a towel rod was only attached to the drywall and not anchored properly, the back door hitting the top of the building, and the poor paint job. Little things like these makes one wonder about the overall workmanship of the home and very thankful for the 1 year warranty for anything.

We like our new home overall. The follow through on resolving issues has been slow

Long home closing date waiting