Pulte Homes Reviews in Jacksonville St. Augustine, FL

Buying experience very good. Cheryl our agent very attentive and thorough. Overall value of home so far is good. Workmanship needs improvement. So far resolving home issues has been good.

Pulte Mortgage and Title were phenomenal. I purchased a model, so I would say that this comes without the standard warranty and i should have done a little more checking before the purchase. But the sales and project management team were very good themselves as well.

I am aware with anything manufactured/built, there will be some flaws. Pulte does a wonderful job of responding to issues when they are discovered. But some things were definite design flaws and poor craftsmanship. For instance, finding that a towel rod was only attached to the drywall and not anchored properly, the back door hitting the top of the building, and the poor paint job. Little things like these makes one wonder about the overall workmanship of the home and very thankful for the 1 year warranty for anything.

Long home closing date waiting

Nadia and Nate were great. After closing we noticed damage to the front door. Sent an email and work ticket along with photos and have not had any response.

We like our new home overall. The follow through on resolving issues has been slow

This was my third home built within the Pulte Corporation. A very interesting process, since COVID was at its peak. However, this experience seemed more aggressive with certain aspects with the closing process. Just was not accustomed to certain lack of professionalism and communication. But in the end, I was satisfied.

The home buying was great, but some of the materials used and the workmanship is poor, I am still fixing mistakes. Not one thing addressed at the walk-through was fixed before moving in, very poor CS.

Don’t trust quality of workmanship get it inspected don’t close until everything is fixed and they will make excuses for most problems in the house walls they will look at from 6 feet away to see if they’re straight sliding door glasses. They will look at 9 feet away for scratches and many other problems that may not be resolved.

Andrew,Tim,Gretchen,Mike and Ally have been great. The craftsman ship of the home is very poor. Lots of issues and many repairs needed. I would not recommend a Pulte home to anyone.

We were forced to closed on our house that was not finished. It’s been 30 days and, still the home looks like we live in a construction site. Pulte should be embarrassed to have home close with so many issues.

The build process was excellent. My construction manager, Alex was a great communicator. Pulte Title was the opposite. They did not return my calls. The mortgage folks were great Gabriel Montoya and Nance Parker.

Had a fun experience working with the builders through out the building process.

Great price and good value

Title office was excellent. Project manager is exceptional.

Many changes in personnel made the process more difficult. Not all work completed by closing; some items still pending. Employees maintained polite attitudes.

We wish we had a few more options and upgrades available . Otherwise we have been happy especially with the construction manager, Gigi, who was very attentive to our needs

The three Pulte Members I had the most interaction with were Tyler.B , Jennifer D, and Dalton R. I would give all three of these team members 5 stars. Especially Tyler. Really all three of them were excellent. The underwriting team was sometimes difficult and presented a challenge, and the site could have been more secure after the house equipment was dropped off (ex. leaving unattached water heaters in open garage bays without garage doors). I do believe there were various people in the area looking to loot the incomplete houses, however other than that we are currently very pleased. Great Job !!! ... More

Asher was our sales agent and from the beginning we knew we had struck gold! He was very knowledgeable and very responsive to any issues we had during the building process. Dustin, our construction foreman, had to step in at the end of the building process to take us to the final stretch and did a great job. We felt like the different arms of Pulte Homes were not communicating with one another on the national level. We are extremely pleased with our new home and would go through the entire process all over again in order to get the final result.

Had a few bumps along the way but we are very happy with the final product. The homes finishes are far better than the average builder. Lots of thoughtful products included so you don’t have to add them later.

Please with most of the workmanship. When we had minor issues within our first month, response was swift. We are very please with our new Pulte home.

I don't care to discuss

Great experience with Field Manager - very responsive to all issues.

We were amazed how quickly and this house was built. Finished exactly in the time line given us the day we bought!

The overall build is good quality work. Some missed exterior workmanship, attention to detail.