Pulte Homes Reviews in Jacksonville St. Augustine, FL

It was a relatively pleasant experience.

Site foreman was the most responsive and thorough we've seen

Responsiveness of builder and attention to detail was outstanding!

Buying was easy Louis was very helpful.Be aware that finishes are limited

I loved the design and materials it is a good price include for what they offered, I loved this company because they are honest about what they are selling you, they show you two models houses, one house without upgrades and another one full upgrade, that’s tells you a close Idea how it’s gonna be the house what you want. Others builders just shows the houses full upgrade just because they want to sell.

I love Pulte Homes. The entire Building Team experience was excellent, extremely responsive and thorough. The workmanship was very good. Would recommend Pulte as a Builder any day, all day.

So we're loving our new home and the great use of space. There were small issues most of which were associated with the current pandemic that were quickly addressed and corrected.

We love our new home! Great value.

Overall things were pretty good. The only real negative was the nickel and dime charges.

Very pleased

The home buying was great, but some of the materials used and the workmanship is poor, I am still fixing mistakes. Not one thing addressed at the walk-through was fixed before moving in, very poor CS.

Nadia and Nate were great. After closing we noticed damage to the front door. Sent an email and work ticket along with photos and have not had any response.

Buying experience very good. Cheryl our agent very attentive and thorough. Overall value of home so far is good. Workmanship needs improvement. So far resolving home issues has been good.

I am aware with anything manufactured/built, there will be some flaws. Pulte does a wonderful job of responding to issues when they are discovered. But some things were definite design flaws and poor craftsmanship. For instance, finding that a towel rod was only attached to the drywall and not anchored properly, the back door hitting the top of the building, and the poor paint job. Little things like these makes one wonder about the overall workmanship of the home and very thankful for the 1 year warranty for anything.

We like our new home overall. The follow through on resolving issues has been slow

Long home closing date waiting

This was my third home built within the Pulte Corporation. A very interesting process, since COVID was at its peak. However, this experience seemed more aggressive with certain aspects with the closing process. Just was not accustomed to certain lack of professionalism and communication. But in the end, I was satisfied.

Pulte Mortgage and Title were phenomenal. I purchased a model, so I would say that this comes without the standard warranty and i should have done a little more checking before the purchase. But the sales and project management team were very good themselves as well.

Andrew,Tim,Gretchen,Mike and Ally have been great. The craftsman ship of the home is very poor. Lots of issues and many repairs needed. I would not recommend a Pulte home to anyone.

Don’t trust quality of workmanship get it inspected don’t close until everything is fixed and they will make excuses for most problems in the house walls they will look at from 6 feet away to see if they’re straight sliding door glasses. They will look at 9 feet away for scratches and many other problems that may not be resolved.

We were forced to closed on our house that was not finished. It’s been 30 days and, still the home looks like we live in a construction site. Pulte should be embarrassed to have home close with so many issues.

Builder was easy to work with being 800 miles away. The closing was a bit confusing because they cancelled an hour before, but rescheduled the same day later in the afternoon and was a bit rushed since it was 4:30 PM

Go through your own bank do not go through Pulte for financing. My experience was good with everything and everybody except the financing side of things. The finance part was the worst experience i ever had. I almost gave up on the purchase because of the financing department.

Gigi was an exceptional site superintendent—professional, organized, and consistently on top of every detail. She communicated clearly throughout the entire project and made sure everything ran smoothly. Her leadership, problem-solving skills, and commitment to quality were outstanding. It was a pleasure working with someone so dedicated and reliable. Highly recommend Gigi for any project!

There was confusing with the type of loan we actually qualified for and this made the process long and lead to a couple of times of no communication from Pulte and frustration and confusion. Ty (sales consultant), Eren (loan consultant) and Matthew (construction manager) were an absolute pleasure to work with. Not only did each of them offer incredible customer service and dedication to their jobs, but they made me feel like I was important and that they wanted the absolute best for my family and me. Ty wanted to correct our experience and grievances, and he went above and beyond to accomplish this. Eren had so much patience and communicated to us thoroughly and clearly, so we understood what was happening and the estimated costs for closing. Matthew treated our home as if it were his home and made sure we had everything we needed, and it was in top condition. All these people answered any questions I had in a timely manner and made me feel like it was not us against the mortgage process. I do appreciate Pulte home and Pulte Mortgage for taking accountability and paying the discount points and helping with most of our closing cost to make up for our experience. ... More