Pulte Homes Reviews in Jacksonville St. Augustine, FL

Had a great experience with purchasing my home

Disappointed in the attention to detail. Paint chips here and there. Nicks here and there. Flaws were not obvious but we are neat freaks and maybe expected everything to be perfect. Love the floor plan and the sunsets.

Overall I am happy with the home, although there have been issues. I realize post move in there are always a lot of little things that come up that you didn't find on your pre-closing walk through, and there are a few cosmetic issues I am now stuck with either living with or paying out of my pocket to resolve. But I never thought to take a hard look at the sprinkler system, and I have had the most issues there. At least those are mechanical issues and covered under the home warranty. Also, I work from home, and I am not a fan of the Internet Service Provider in our subdivision, so much so to the point that knowing what I know now I may have considered NOT purchasing from Pulte solely because of the ISP and the current exclusivity agreement they have. Pulte - let free market rule so I have choices, and better service. ... More

Only 45 days in, but the experience has been great. Can't wait to settle in.

Pulte employees on the whole were very good. My only complaint would be that they allow you a walk through of the home to note items or issues which need to be corrected however this is typically 1.5 to 2 hours and it is impossible to detect every issue both inside and outside of the home during that short period.

Overall great experience. Communication was slow at times. Adopt the model 'clean as you go". In between different milestones there was trash (not associated with the particular phase, i.e., soda cans, bottles, trash) and left all around an in the residence, which was visually unpleasant.

Nice experience. No issues

It was good and glad it is over

Love my Pulte home! Thanks team.

The house is great but there were a couple of minor repair items that I discovered after moving in. I followed the process and sent them off to the warranty mailbox twice but have never received a response. Other than the responsiveness the overall experience with the builder has been very good.

Sales and Super were great. Trades need some work but overall good build.

My Pulte home buying experience was good!

We are pleased with the quality of home and reasonable pricing.

Our original contract showed we would be in the house within 6 months and it was just about a year before we finally closed. As for workmanship, we feel there is a lot of improvement needed. Exterior concrete work is poorly done, we had issues with our cabinets, the wrong breaker was put in for our garbage disposal & wires were lose, we had issues getting our internet & cable done correctly, countertop had to be replaced due to staining on it, sheet rock was cut wrong on a corner yet it was left & painted over and grouting around bathtub not done correctly. Painting needs to be done better, a lot of touch ups needed ... More

As we have been in house for a few weeks now it does seem like the attention to detail is somewhat lacking! Crooked light plates, outlets that didn’t work, stovetop crooked, paint not cleaned up, caulking average You asked for review now you got one

People were very friendly but don't know who has to communicate was. I received the papers concerne the HOA about 3 weeks after having signed and paid my house. I was told the we will be informed about the activities that are organise it is now 3 months that I moved in the house and still haven heart anything,

Very timely built home.

TO ELIMINATE SOME FRUSTRATIONS, WE WOULD HIRE A HOME INSPECTOR TO FIND/LOCAGE PROBLEM AREAS BEFORE CLOSING AND MOVING IN. THIS WOULD FIND SHORT COMINGS, TO INCLUDE ELECTRICAL, PAINT ISSUES, RUSTING STAINLESS STEEL REFRIGERATOR DOORS, WILD SPRAY DISCHARGE OF SOME SPRINKLER HEADS ON WINDOWS AND PORCH, FLOODING AREAS AROUND IRRIGATION VALVE BOX , AND SIDE WALK, VERY ANNOYING , CREAKING, LOUD GARAGE DOOR OPERATION, GUTTER DOWN SPOUTS NOT ALL THE WAY DIRECTED TO GRASS RESULTING IN WASH OUT CRATERS . SOME ISSUES HAVE BEEN ADDRESSED OKAY. WE JUST DID NOT NEED THE AGGRAVATION OF SUCH ISSUES. HOPEFULLY, ALL ISSUES WILL BE HANDLED ON THE ELEVEN MONTH CHECK SHEET. ... More

Pulte built a beautiful house. Some issues but overall cosmetic. Very pleased.

My services provided thus far have been exceptional. However, after moving I have been concerned About the workmanship considering that I live right across from a train and my house shakes each time the train passes. Although Pulte reps were not as concerned as I was, I am not 100% content and concerned what will occur down the line as far as structural wise.

The overall build of the house is great. Although there are a few things that need to be repaired but that was to be expected. The overall buying process was a bit tedious at times, to the point that we wanted to walk away. Now that we are in the house, getting issues resolved has been a bit of a task. I am overall pleased with the final product but the little things which could make this an excellent experience have not be dealt with very well.

I was pretty excited for this house, but as time past and I saw how it was being built, that feeling of 'this is a perfect home' faded. Don't get me wrong, the quality of the pieces of the home feel good (flooring is great, hardware is good when it's not painted over, and overall layout is perfect) but the workmanship involved in putting it all together seemed sub par and rushed. This is the second home over purchased and the cost this time was significantly more, so my expectations were equally as high. In terms of the structural quality, I have no doubts it's solid. In terms of the drywall and after work, I'm not as pleased. One of the major issues was the house was painted incorrectly and went unnoticed until I said something. This led to hardware outside the home being painted around which effects the finished look. On top of that, the weeks before closing had a hard freeze and nearly all the landscaping died. I made the report immediately as the house looked awful. It's been about a month and a half with no fix or follow up. For as much as we paid for this home, I felt the list of issues post closing is too lengthy. The rate at which the issues are currently being addressed is still to be determined. I'm sure everything will be fixed in the end, but knowing that I have to do the work to get everything fixed (report obvious issues and have to schedule getting them fixed around my schedule) because the workmanship was poor in the beginning is a bit disheartening. ... More

Pulte Lender stated we needed to get our application in to LOCK in the good rate . What they didn't tell us was that the rate we locked into was only good for 120 days , yes it took 10 months to build in conclusion our rate went up from 3.25% to 5.75% which our mortgage went up almost 400 dollars in the process. Also at this point what can you do . This type of business left a bad taste in my mouth about pulte lender.

I do love my new home! The design, features and options are exceptional! I believe there could be improvement in the final stages of completion before closing. The house had paint paint drips on the floor tile throughout the house, the washer was not fully installed causing a flood during the first load and the house was not properly cleaned prior to move in. A Pulte punch-out team would be ideal to to take care of these concerns prior to move in. The warranty manager has efficiently addressed most of the concerns identified after moving in.

The experience as a whole seemed fine up until the end. My wife and I felt the closing process was rushed. There were many items that weren’t resolved at closing and the warranty department has not been very responsive. We were told over and over that we wouldn’t be forgotten about but that’s not the way things have played out. Our construction manager was great but unfortunately, he wasn’t the one performing the work on our home. The quality of the workmanship isn’t to the level that we expected it to be. It’s very clear the contractors did not pay close attention to the details. Lots of uneven walls and wavy corners. I was not happy with the fact that Pulte used drywall clips. We found several instances where things were covered up by the contractors. Examples: crack in window track which caused water damage to the drywall, broken kitchen cabinet installed underneath quartz countertop that can’t be replaced or repaired. Overall, many things were done right and we are happy to feel at home. Our main two issues were: sloppy workmanship and negligent warranty department. ... More