Pulte Homes Reviews in Lakeland Winter Haven, FL

When first looking at the home, I liked it. The salesperson was very helpful and answered all questions. The process of buying the home had some hiccups but were taken care of in a timely manner. However, one of the major factors that influenced my decision to purchase the townhome was that the HOA covered the structural insurance on the home (I needed insurance only on contents). Unfortunately, 3 weeks after closing I received a letter stating that the HOA would not be renewing the structural insurance and I would now have to cover that on my existing insurance (at a significant cost). To make matters worse, the monthly HOA dues would not decrease with the cancelation of the structural insurance. Potential buyers should inquire about this potential if buying a townhome or condo from Pulte. Workmanship on the home was decent but sloppy in some areas. Even after two walkthroughs and moving in, I am still finding things that should have been caught during routine quality inspections. That being said, the construction manager, Matt, and community care rep, Melody, were quick to respond to these issue and get them resolved. On the whole I still like the home and enjoy the neighborhood. While I am extremely dissatisfied with the insurance cancelation, I would still suggest looking at Pulte homes for potential home buyers. ... More

The process was easy and quick, Diana was the best helping with all the details.

Since the day of the house check list, where I detailed the defects in painting and finishing to the builder, many of the problems were not resolved until the day of closing and after closing they still did not resolve the problems. I had problems with irrigation that I had to resolve on my own. Many promises but nothing resolved. very disappointed with the company that built the house

Everything was great with the choosing of the lot and model. I wish buyers had more say in the choice in options for their home in terms of colors, blinds, and interior paint. I did not like the experiences with the external providers (blinds, security, etc.). I did not think it was a valuable offering. Everything else was great though.

I had good communication with Pulte home sales person through the whole home purchase process with no issue. But Polk County representative reported water leaking on this property just one month after closing. our PM reached out to Pulte home immediately, and they fixed it on the same day of reporting. I appreciate Pulte home's quick response. But this is brand new house, it makes me wondering the quality of the builder for this house.

Sincere and value~added service Convenient viewing

He experimentado un trato profesional con las personas que hablé. Conocen muy bien su trabajo y nunca tuve problemas

My experience with the builder was good, however there was a significant delay of 3 months in the delivery of the property.

Information withheld prior to purchase. Some poor quality materials. Landscaping is horrible - trees are dead after only two-three months in the ground! Cheapest grass in Florida.

SI LA COMPARTO SI LA RECOMIENDO

Good construction materials and quality

Great experience! Everything I asked to be done/fixed was done and carefully taken care of. It was stress free and overall great!

My experience with Pulte was very pleasant, Integra keeps me informed of the construction process of the house, it developed according to the schedule sen

All great quality and great value. All done perfectly you just need to buy furniture

Experience was good. I am happy with the home.

Carpets were not placed correctly Tiles were not placed correctly Closet doors were broken Drawers were not working correctly Low quality materials

Eficiencia, compromiso, efectividad, cumplimiento entrega,

Apparently, there were issues not under the builder's control, such as damaged bathroom counters, that needed to be replaced (manufacturer's schedule), as well as several painting issues, shower finishes, etc. We are not complaining about the finishing, since the Project Manager would take care of those right away, but we feel Pulte should have pushed the closing to the right maybe a week or two, instead of closing on the original date, since it was clear the property was not ready for move in; and there were so many details pending on the property. This is a rental property, and the funds were wired on time, but then we had to wait until all repairs could be done --after we paid and closed, prior to put it out for rental ... More

Misinformation, Changing information, Company is a fill in the box type of mentality. As long as they get a paper to check the box all is good. They have no concern to the relevance. Each department asks for the same documents and there is not one point of contact so an array of people with differing requirements

Jason and Melody have been fantastic. We had some issues after moving in and they helped remedy everything.

Since I was asked to share my experience with Pulte, from the sales team to the building process and, most notably, the warranty team. Unfortunately, my journey has been marred by deception and unacceptably slow response times. Sales Team: My frustration with Pulte started with the sales team. Promises made during the sales process were often empty words. I encountered several instances where what was promised verbally did not align with the actual delivered product. It's disheartening to see such dishonesty within the sales team. Building Team: The issues escalated during the construction phase. The build quality fell far short of the high standards Pulte claims to uphold. The quality of workmanship was disappointing, and it seemed as though corners were cut at every turn. The lack of transparency and accountability from the building team only added to my growing concerns. Warranty Team: Regrettably, my experience didn't improve with the warranty team. Response times have been egregiously slow, to the point where it feels intentional. Basic communication has been a challenge, with promises of callbacks frequently going unfulfilled. This lack of urgency and accountability from the warranty team has prolonged my frustration and led to unresolved issues. I have chosen to review this anonymously out of concern for potential repercussions from Pulte, as my experiences have left me with a genuine fear of such. I sincerely hope that Pulte takes these concerns seriously and works to improve its processes and customer service, as no homeowner should have to endure such a frustrating experience. ... More

Overall we are not happy with Pulte. They delayed the delivery of the property for 6 months, they changed the delivery date twice. They made us spend a lot of money waiting. We do not receive any incentive for delays and additional expenses. Low quality materials and finishes. I recommend Lennar without a doubt.

Delayed the construction in more than 7 months, and delayed closing over 20 days. Lots of unfinished details, broken doors, drawers. Clogged toillets and bathtube. Dirty pool, without the filter.

My experience with the house was very good! Unfortunately, after I received the house, the pool already had a water leak.

My husband and I purchased an investment property with Pulte Homes. The entire process was a great experience. The process was very informative. we were completely informed throughout the entire process. The entire process took about a year however, it was well worth it. The home is very spacious with lots of bedrooms and baths. Ryan communicated regularly and was.so patience with me. The home is beautiful, we are so happy we purchased with Pulte. satisfied customer!