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- Lakeland-Winter Haven, FL
Pulte Homes Reviews in Lakeland Winter Haven, FL
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What Lakeland Winter Haven Homeowners Have to Say About Pulte Homes.
Read all 164 verified reviews from homeowners that built a new home with Pulte Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Lakeland-Winter Haven Area
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Customer Reviews
The perfect Resort
- Beatriz P.
- Verified HomeBuyer
- August 30, 2023
- Davenport, FL
Sensational house, equipped and decorated. Indoor pool and game room in house 4057! Comfortable, clean rooms! Sensational club, with perfect restaurant infrastructure for sunny days in Florida!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Title company was easy to work with
- Joel C.
- Verified HomeBuyer
- August 30, 2023
- Davenport, FL
The overall experience was streamlined, efficient and pleasant.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cookie cutter-disappointed so far
- Kimberly U.
- Verified HomeBuyer
- August 17, 2023
- Davenport, FL
After closing on the house during move in, we realized the floors upstairs were not level in several places. The builder sent in people to repair while we were trying to move in. The builder in charge of the repairs has been great in trying to resolve the issues. Ultimately, they waited to work after we left. When we went back after the repairs, the floors still have some irregularities. They say they will continue to level them. What is concerning, is the house should have never passed their inspection in the first place. It’s hard to believe that they never noticed the issues. I realize ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
House delivered with many quality issues in Windsor Island
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- Davenport, FL
I bought a house in Windsor Island Resort and paid in cash. After a little delay in the delivery, I paid for a inspection of the house, to make sure that everything was ok. To my surprise a report of 40 pages long with many things that shouldn't be broken in a new house. After asking Mr.Anand and Mr.Ryan to follow the report and repair the house to the condition that it should be delivered, they promised to do it. But after more than 1 month, the house still has issues and they even told me that it was ready to a reinspection, but it wasn't, and I had to scheduled others inspections of my ...
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. Please be sure to include your address and contact information. ^AF
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
new owner
- Xu S.
- Verified HomeBuyer
- July 06, 2023
- Davenport, FL
I like the quality of the workmanship.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
craig is awesome
- Thais d.
- Verified HomeBuyer
- July 06, 2023
- Davenport, FL
builder is being very quick response with all the needs of the home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home owner
- Sowod Y.
- Verified HomeBuyer
- July 06, 2023
- Davenport, FL
Great builder.great staff. Super happy with the finishing and delivering a grreat Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lisa and Chris were a pleasure to work with.
- Lee B.
- Verified HomeBuyer
- June 29, 2023
- Davenport, FL
Our sales person Lisa was great to work with. The only negative thing was the cleaning of the house was done very quickly and needed a second thorough cleaning.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent buying experience. Thanks Pulte
- Shin L.
- Verified HomeBuyer
- June 29, 2023
- Davenport, FL
Nice home and quality. special thanks for managing staff
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience and excellent customer service.
- Gideon B.
- Verified HomeBuyer
- May 24, 2023
- Davenport, FL
All in all, my experience was great and so far the customer service was amazing. Especially with the help of Gustavo and the rest of the team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Need to fix the damaged and uncompleted places
- Anonymous
- Verified HomeBuyer
- May 10, 2023
- Davenport, FL
When I moved in, I found many places were incomplete, some were damaged, and some places had not even been painted. All window curtains were not installed. The bathroom glass door can not be closed very well, and there is a massive space for water leaking; every wardrobe door was incomplete(Not securing every closet door)
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Pulte home is very good!
- Dan C.
- Verified HomeBuyer
- May 07, 2023
- Davenport, FL
Pulte home Every thing is good!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home
- Jason S.
- Verified HomeBuyer
- May 03, 2023
- Davenport, FL
Great quality and workmanship.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process
- Maria H.
- Verified HomeBuyer
- May 03, 2023
- Davenport, FL
I bought the house from Guatemala and everything was very smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience and the builder manager Jason awesome and very knowlegeable.
- Maria M.
- Verified HomeBuyer
- May 03, 2023
- Davenport, FL
I recommend Pulte homes 100 percent. They are great and the staff are incredible. I am so happy moving into my new home and the sub-division. I love my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lovely warm vacation house
- Hai Q.
- Verified HomeBuyer
- May 03, 2023
- Davenport, FL
Just bought it, the house looks very modern and the basic furnishing inside is very comfortable. Community environmental protection and staff are also very good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Plot 504 , Windsor Island
- Alan M.
- Verified HomeBuyer
- May 03, 2023
- Davenport, FL
From the initial meeting with the sales team to the walkthrough with the construction manager. Everyone has been friendly and always had time for us. It’s particularly difficult with us living in England so communication is vital. This has always been excellent. The swift response from the construction manager since we closed had been great. The overall quality of the home is what we expected and certainly what we have seen in previous Pulte developments. Thankyou
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Financing Nightmare
- Melchor E.
- Verified HomeBuyer
- April 10, 2023
- Davenport, FL
I have bought 3 homes from different builders and this one has been by far the worst experience regarding finance a nightmare literally, and the closing was even worst both Pulte Mortgage and Pulte title company. They treated me like a 3rd class person even though my Credit is 800+ and my income is well above average and I did 20% downpayment. The closing incentives are a gimmick the say they give you 8k for closing costs but the charge you 10k more on any kind of junk fee. I'm so sorry because no one should deserve to be treated like that.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Agent and Construction Manager
- Andrew H.
- Verified HomeBuyer
- March 29, 2023
- Davenport, FL
Both the Pulte agent, Lisa, and the construction manager, Americo, made this a great experience. They kept me in the loop the entire process, and the finished product is excellent! I highly recommend Pulte as a homebuilder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy and streamlined process
- Nicole S.
- Verified HomeBuyer
- March 29, 2023
- Davenport, FL
My husband and I had a very smooth process in purchasing our beautiful home. The layout is beautiful and perfect for our lifestyle, and we were very happy with the service provided through the Pulte team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone
- Nicholos S.
- Verified HomeBuyer
- March 12, 2023
- Davenport, FL
I'd take it back if possible.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Owner
- Nathan O.
- Verified HomeBuyer
- March 11, 2023
- Davenport, FL
I had a good experience, I am very happy with my new property.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
there is no answer to the problems / No responden a los problemas
- Nayesmin G.
- Verified HomeBuyer
- March 07, 2023
- Davenport, FL
Tiene muchos detalles en acabados y cosas que no funcionan como ventanas y puertas que no cierran bien nada de no puedan arreglar si quisieran hacerlo; lamentablemente para mi es no responden los correos ni las llamada y cuando responden te piden hacer una cita. It has many details in finishes and things that don't work like windows and doors that don't close well, nothing they can't fix if they wanted to; Unfortunately for me they don't answer emails or calls and when they do they ask you to make an appointment.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Sorry for the poor review but won't buy from Pulte again
- Balfour A.
- Verified HomeBuyer
- February 09, 2023
- Davenport, FL
No communication, no invitation to see work progress, no follow up. Despite 6 postponements in 2022, all of a sudden a mad rush to close before 12/31 at the cost of cutting corners, sloppy workmanship, unskilled labor. Attribute the lack of quality work to absence of supervision or sub contracting to lowest possible bidder. Things such as cracked tiles, then when replacing tiles, using wrong color grout. Terrible finish work on sheet rock seams and edges. Paint on doorknobs and hinges. Paint spots on brand new appliances and floor. Sloppy finish work on all 5 bathroom cabinets. Wrong touch ...
Pulte Homes responded:
Hi Balfour, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Great
- Vagner O.
- Verified HomeBuyer
- January 19, 2023
- Davenport, FL
Fantastic experience Pulte is great and Craig is very good perfect service. We are fully satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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