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- Lakeland-Winter Haven, FL

Pulte Homes Reviews in Lakeland Winter Haven, FL
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What Lakeland Winter Haven Homeowners Have to Say About Pulte Homes.
Read all 152 verified reviews from homeowners that built a new home with Pulte Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Lakeland-Winter Haven Area
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Customer Reviews
Unfinished items in the property. Closing was not rescheduled.
- Anonymous
- Verified HomeBuyer
- September 28, 2023
- Davenport, FL
Apparently, there were issues not under the builder's control, such as damaged bathroom counters, that needed to be replaced (manufacturer's schedule), as well as several painting issues, shower finishes, etc. We are not complaining about the finishing, since the Project Manager would take care of those right away, but we feel Pulte should have pushed the closing to the right maybe a week or two, instead of closing on the original date, since it was clear the property was not ready for move in; and there were so many details pending on the property. This is a rental property, and the funds ...
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
new owner
- Xu Hong S.
- Verified HomeBuyer
- July 06, 2023
- Davenport, FL
I like the quality of the workmanship.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Cooperation
- Kathiravel R.
- Verified HomeBuyer
- October 12, 2022
- Davenport, FL
Price and quality of the house is great. Supervisor Gavin was so helpful to fix the issues which left unfinished by sub contractor. I am so happy that I Choose this Pulte home builder and the Windsor Community.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - Was a good experience make this deal with Pulte Homes!
- Bruno H.
- Verified HomeBuyer
- June 30, 2021
- Davenport, FL
Was a good experience make this deal with Pulte Homes!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
WL
- Anonymous
- Verified HomeBuyer
- September 06, 2023
- Davenport, FL
My experience with the house was very good! Unfortunately, after I received the house, the pool already had a water leak.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Good site with a good design house
- Mir H.
- Verified HomeBuyer
- January 24, 2022
- Davenport, FL
Good site with a good design house
Pulte Homes responded:
We are happy to hear you are enjoying your new home and the process. Feel free to contact us at anytime with any questions or concerns at customersupport@pultegroup.com.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - I feel that they are too slow to fix the problems we have had
- James D.
- Verified HomeBuyer
- January 19, 2022
- Davenport, FL
I feel that they are too slow to fix the problems we have had
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Good
- Alberto C.
- Verified HomeBuyer
- November 12, 2024
- Davenport, FL
Sales agent Rodrigo is the best of the best, amazing working with him. My construction manager Gustavo was also amazing! My complaints are with my loan officer, his responsiveness was not the best. They don’t communicate with each other well. House had some issues that had to be fixed. Hardware and landscape design are horrendous. Overall good.
Total Score 4
Quality 4
Trustworthiness 5
Value 2
Responsiveness 5
Good
- Betty Maribel M.
- Verified HomeBuyer
- December 20, 2023
- Davenport, FL
My experience with the builder was good, however there was a significant delay of 3 months in the delivery of the property.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - My shopping experience was a little different than usual, as
- Natasha R.
- Verified HomeBuyer
- February 08, 2022
- Davenport, FL
My shopping experience was a little different than usual, as I don't live in the United States, the purchase was entirely online, with the assistance of the seller and my realtor. until closing everything was ok, but the process of handing over the keys to the house to my realtor , who was the person that I designated to receive the keys, was a little confusing, we had to get in touch with several people until they delivered the key to the responsible, even so, the keys of the owners closets were missing. as I haven't had the opportunity to get to know the house in person, I can't comment on ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - It was an easy experience
- Jason R.
- Verified HomeBuyer
- November 30, 2021
- Davenport, FL
It was an easy experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Charles
- Charles S.
- Verified HomeBuyer
- December 07, 2022
- Davenport, FL
The house is nice can be better, quality in finish inside baths and kitchen is poor Painting is poor quality
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Kept us up to date on progress
- Edward B.
- Verified HomeBuyer
- April 13, 2022
- Davenport, FL
Our foreman on the site, Andre was very responsive and looked over everything very well. He answered our questions and had items fixed fast for the closing.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Nice track home
- David C.
- Verified HomeBuyer
- August 20, 2019
- Davenport, FL
I bought the house sight unseen as I live in another state far away. For what the builders offered it seemed like a good investment and the pictures from my real estate agent of the house looked decent. So I took a chance and went ahead with the purchase. About a month after I was able to take a vacation to stay at the house. Overall it is pretty nice and seems well built. Being a track home there were some attention to details that were overlooked or missed but were/are taken care of by the builder.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Very little attention to detail, good customer service
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Davenport, FL
We purchased a home in 2021. The entire buying process was okay, nothing stood out until the end. We could not fly in because of covid and the closing experience was bad. They tried to give us a virtual walkthrough but the video quality was terrible and very few issues were detected. When we arrived, I made a list of a lot of issues I detected in the house. A LOT. Response to fixing the issues is good. The person responding to maintenance requests is great. While I appreciate the customer service, it's also a lot of time involved in having to fix the issues because we have 5+ people coming ...
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Good experience
- Leandro N.
- Verified HomeBuyer
- August 03, 2022
- Davenport, FL
After closing on Jun 14, I’m still waiting for some repairs to be done. Kitchen cabinet missing baseboard, missing crown molding, etc. The pending issues is taking to long to be resolved.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 1
Financing Nightmare
- Melchor d.
- Verified HomeBuyer
- April 10, 2023
- Davenport, FL
I have bought 3 homes from different builders and this one has been by far the worst experience regarding finance a nightmare literally, and the closing was even worst both Pulte Mortgage and Pulte title company. They treated me like a 3rd class person even though my Credit is 800+ and my income is well above average and I did 20% downpayment. The closing incentives are a gimmick the say they give you 8k for closing costs but the charge you 10k more on any kind of junk fee. I'm so sorry because no one should deserve to be treated like that.
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Half and half
- Anonymous
- Verified HomeBuyer
- November 27, 2024
- Davenport, FL
:) Matt is awesome :( buying process with PGP title was bad, with errors. We dont trust them, with lack of integrity. HOA increased way more than inflation. We were rushed to buy quick as sr management wanted $$ for quarter ending
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Nice Home with Nice Amenities (until one was discontinued)
- Nathan F.
- Verified HomeBuyer
- May 02, 2024
- Davenport, FL
When first looking at the home, I liked it. The salesperson was very helpful and answered all questions. The process of buying the home had some hiccups but were taken care of in a timely manner. However, one of the major factors that influenced my decision to purchase the townhome was that the HOA covered the structural insurance on the home (I needed insurance only on contents). Unfortunately, 3 weeks after closing I received a letter stating that the HOA would not be renewing the structural insurance and I would now have to cover that on my existing insurance (at a significant cost). To ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
My opinion
- Gilberto C.
- Verified HomeBuyer
- November 09, 2024
- Davenport, FL
The builder Pulte did not consulting me about The closing date then I had many problemas with that.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Cookie cutter-disappointed so far
- Kimberly U.
- Verified HomeBuyer
- August 17, 2023
- Davenport, FL
After closing on the house during move in, we realized the floors upstairs were not level in several places. The builder sent in people to repair while we were trying to move in. The builder in charge of the repairs has been great in trying to resolve the issues. Ultimately, they waited to work after we left. When we went back after the repairs, the floors still have some irregularities. They say they will continue to level them. What is concerning, is the house should have never passed their inspection in the first place. It’s hard to believe that they never noticed the issues. I realize ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Nice houses - lacking bells and whistles and a bit sketchy about pricing
- Julie Z.
- Verified HomeBuyer
- August 19, 2025
- Lake Alfred, FL
Pulte houses are nice but lacking in the extras where other less expensive builders succeed. Many people Ive talked to agree the pricing practice is a bit sketchy. Pulte will indicate the house is a specific interest rate but they bought down the rate for you with the "incentives" you are supposed to get. Another common issue is when the buyer puts in a bid and Pulte accepts the price only to find out they again used your "incentive" money towards it. Additionally, they don't cover closing costs as other builders in this price range do.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear you like your home, but we’re truly sorry to learn about your concerns regarding pricing and incentives. Transparency and fairness in the homebuying process are very important to us, and we regret if your experience felt otherwise. We’d like the opportunity to look into this further, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Need to fix the damaged and uncompleted places
- Anonymous
- Verified HomeBuyer
- May 10, 2023
- Davenport, FL
When I moved in, I found many places were incomplete, some were damaged, and some places had not even been painted. All window curtains were not installed. The bathroom glass door can not be closed very well, and there is a massive space for water leaking; every wardrobe door was incomplete(Not securing every closet door)
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 3
Work quality is not good
- Ying X.
- Verified HomeBuyer
- July 05, 2022
- Davenport, FL
Seller rush to get closing. But there are so many thinks are not ready for the walk through. After moving in, many stuff were not working.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Pulte Homes - The quality of the workmanship and materials are not good at
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Davenport, FL
The quality of the workmanship and materials are not good at all. A lot of things before closing wasn’t done the right way. Horrible painting job, tile grout wasn’t done properly on the floors and bathrooms also the cleaning inside the house before closing was poorly done.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
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