Pulte Homes Reviews in Lakeland Winter Haven, FL

Make sure you get what you paid for.

I would not close until all work is done The cleanliness leaves much to be desired. Floors have everything from glue to hardened masonry bits and stains that cannot be removed,

Good and beautiful property and zone

I'd take it back if possible.

Carpets were not placed correctly Tiles were not placed correctly Closet doors were broken Drawers were not working correctly Low quality materials

They told me issues were going to be addressed before home purchase and that did not happen, up to today issues have not been completed.

Post del is not good

Since I was asked to share my experience with Pulte, from the sales team to the building process and, most notably, the warranty team. Unfortunately, my journey has been marred by deception and unacceptably slow response times. Sales Team: My frustration with Pulte started with the sales team. Promises made during the sales process were often empty words. I encountered several instances where what was promised verbally did not align with the actual delivered product. It's disheartening to see such dishonesty within the sales team. Building Team: The issues escalated during the construction phase. The build quality fell far short of the high standards Pulte claims to uphold. The quality of workmanship was disappointing, and it seemed as though corners were cut at every turn. The lack of transparency and accountability from the building team only added to my growing concerns. Warranty Team: Regrettably, my experience didn't improve with the warranty team. Response times have been egregiously slow, to the point where it feels intentional. Basic communication has been a challenge, with promises of callbacks frequently going unfulfilled. This lack of urgency and accountability from the warranty team has prolonged my frustration and led to unresolved issues. I have chosen to review this anonymously out of concern for potential repercussions from Pulte, as my experiences have left me with a genuine fear of such. I sincerely hope that Pulte takes these concerns seriously and works to improve its processes and customer service, as no homeowner should have to endure such a frustrating experience. ... More

Information withheld prior to purchase. Some poor quality materials. Landscaping is horrible - trees are dead after only two-three months in the ground! Cheapest grass in Florida.

I bought a house in Windsor Island Resort and paid in cash. After a little delay in the delivery, I paid for a inspection of the house, to make sure that everything was ok. To my surprise a report of 40 pages long with many things that shouldn't be broken in a new house. After asking Mr.Anand and Mr.Ryan to follow the report and repair the house to the condition that it should be delivered, they promised to do it. But after more than 1 month, the house still has issues and they even told me that it was ready to a reinspection, but it wasn't, and I had to scheduled others inspections of my pocket for a service that should be done the first time. It shows a lack of compromise with the client. If I had delayed the payment the same amount of time that they are delaying the delivery of my house, they wouldn't be happy. ... More

Misinformation, Changing information, Company is a fill in the box type of mentality. As long as they get a paper to check the box all is good. They have no concern to the relevance. Each department asks for the same documents and there is not one point of contact so an array of people with differing requirements

delayed in completion and unprofessional staff in closing. Bad experience!

1. We arranged the spectrum installation one week after the closing but no signal at all for the house. Spectrum came four times then finally installed it after the guests checked in! The owner requested the bulk account with Spectrum on 11/18/2022. Due to the builder updating the information delay, the Spectrum bill’s amount is not for a bulk account. After tons of phone calls and emails, the issue still hasn’t been resolved for months. 2. The utility shut down on 11/17/2023, one day after the closing without any notifications. It didn't give the owner two days to transfer the utility. It caused a lot of issues with the furniture company. The title company asked the buyer to sign two days’ notice for utility several days after the closing. 3. After the guests checked in the water backed up from two toilets and showers downstairs during the Thanksgiving holiday. 4. The closing got delayed a lot due to material and labor issues. But the furniture package was ordered half a year ago and stayed in a paid storage room for almost 4 months. Now TVs have issues but missed the return period. 5. There are still many issues with the house waiting to be repaired. ... More

No communication, no invitation to see work progress, no follow up. Despite 6 postponements in 2022, all of a sudden a mad rush to close before 12/31 at the cost of cutting corners, sloppy workmanship, unskilled labor. Attribute the lack of quality work to absence of supervision or sub contracting to lowest possible bidder. Things such as cracked tiles, then when replacing tiles, using wrong color grout. Terrible finish work on sheet rock seams and edges. Paint on doorknobs and hinges. Paint spots on brand new appliances and floor. Sloppy finish work on all 5 bathroom cabinets. Wrong touch up paint, using matte where should have been semi-gloss. All 5 toilet seats had blade marks where worker cut through cardboard to remove from packaging. Floor boards in loft completely loose, resulting in removal of carpet to secure and now loose carpet with visible seams. Master bedroom upstairs ceiling joint completely loose, when they tried to repair were unable to screw into ceiling joists leading me to believe that there were no joists in that area. Entire sections of pool area missing sand between pavers. Missing caulk throughout, inside and outside. All in all, sub standard work. The fact that you're asking me for my experience leads me to believe that your company is clueless as to the type of sub standard, unprofessional work being performed by what are obviously unskilled workers. (The young lady attempting to repair sheetrock in upper master bedroom ceiling was about 24 and absolutely clueless as to what she was doing, I saw her!) All of this I observed before closing, I don't want to even think of what is hidden behind the walls, what corners were cut, what shoddy workmanship was performed etc. Sorry, wish I could give better review. ... More

Delayed the construction in more than 7 months, and delayed closing over 20 days. Lots of unfinished details, broken doors, drawers. Clogged toillets and bathtube. Dirty pool, without the filter.

Was a nightmare with the realtor and the constructor , both doesnot have responsability, care, worst treatment we can imagine, I know the is not a Pulte im blaming for the constuction side and realtor, but you have to select better who will works for your company, you have a name that you have take care , The house was delivered with a lot of things to need to be fix , they did not clenned after construction , the material I cant choose the color or the floor. Bad comunication with constructor .

Terrible experience we still waiting for repairs