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Pulte Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Pulte Homes.

Read all 128 verified reviews from homeowners that built a new home with Pulte Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Lakeland-Winter Haven Area

128 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Pulte Homes in Lakeland-Winter Haven Area

View Homes

Customer Reviews

Not to be trusted

  • Sônia T.
  • Verified HomeBuyer
  • September 06, 2023
  • Davenport, FL

Delayed the construction in more than 7 months, and delayed closing over 20 days. Lots of unfinished details, broken doors, drawers. Clogged toillets and bathtube. Dirty pool, without the filter.

Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with your address, contact information and a summary of your concerns. Thank you. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

owner

  • Anapaula D.
  • Verified HomeBuyer
  • July 06, 2022
  • Davenport, FL

Was a nightmare with the realtor and the constructor , both doesnot have responsability, care, worst treatment we can imagine, I know the is not a Pulte im blaming for the constuction side and realtor, but you have to select better who will works for your company, you have a name that you have take care , The house was delivered with a lot of things to need to be fix , they did not clenned after construction , the material I cant choose the color or the floor. Bad comunication with constructor .

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible we still waiting for fixing things on the townhouse never showing

  • Edwin P.
  • Verified HomeBuyer
  • May 12, 2021
  • Davenport, FL

Terrible experience we still waiting for repairs

Pulte Homes responded:
We are sorry to hear that you are waiting for your issues to be addressed but we would like to help escalate those for you. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1