Pulte Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Pulte Homes.

Read all 153 verified reviews from homeowners that built a new home with Pulte Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.3 out of 5 stars in Lakeland-Winter Haven Area

153 Reviews in Lakeland-Winter Haven Area

Star Rating Breakdown

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Pulte Homes in Lakeland-Winter Haven Area

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Customer Reviews

Still have the same issues

Daniel Luis G.
Verified HomeBuyer
July 16, 2025
Davenport, FL

I have called multiple times to fix the sink. Because it has a leak. They have came twice to fix it and the same leak still continues. I also called for chipped tiles, no one has called me back. Almost as if I never called. The ac has some kind of shortage in one room, where the ac doesn’t hit the same as the entire house. When I first moved no ac was hitting that room, someone came to fix it, and they got the ac to get to the room but it’s not as strong as the rest of the house. Pulte homes are not cheap homes I would expect better quality of work and better treatment.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you’ve faced. You should never have to chase down responses or feel overlooked, and we’re sorry that’s been the case. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

owner

Anapaula D.
Verified HomeBuyer
July 06, 2022
Davenport, FL

Was a nightmare with the realtor and the constructor , both doesnot have responsability, care, worst treatment we can imagine, I know the is not a Pulte im blaming for the constuction side and realtor, but you have to select better who will works for your company, you have a name that you have take care , The house was delivered with a lot of things to need to be fix , they did not clenned after construction , the material I cant choose the color or the floor. Bad comunication with constructor .

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible we still waiting for fixing things on the townhouse never showing

Edwin P.
Verified HomeBuyer
May 12, 2021
Davenport, FL

Terrible experience we still waiting for repairs

Pulte Homes responded:
We are sorry to hear that you are waiting for your issues to be addressed but we would like to help escalate those for you. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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