Pulte Homes Reviews in Martin St. Lucie Okeechobee Counties, FL

Our field manager “Ed” was the best!! Always kept us up to date on the process of our build!

Pulte is a quality builder but he’s only as good as the Sub Contractors he hires. Workmanship could have been better but overall I’m satisfied with my purchase.

Overall, this was a good experience. This is our 2nd time building, but first time in Florida. Our project manager, Austin, was great. He was always responsive when we brought a concern to his attention. He consistently kept us in the loop as to what was taking place and the next steps. The process did take a bit longer than expected due to delays, but the house turned out great with all that we asked for. Side note: Ask for shutters in the backyard, they do not come with the home.

Experience was average. A little disappointed with Lsni. Smaller than Model Unit

Better customer service after closing to complete warranty work

Overall the build quality is just ok. For the price point of this property, the expectation was much higher on fit and finish. We do have a warranty claim in to fix all issues but disappointed with how the home was delivered to us. Also the parking is and will continue to be a real problem.

So far so good, but be sure to thoroughly walk through the home before and after closing. This is a second home for us and we're only in Florida once every few months, so we were a bit rushed during the pre-closing walk-thru and didn't have much time to have a second look post closing. We'll take 90% of the responsibility for that, but we did continue to find things during our subsequent flights down, such as chipped tiles, shelving not aligned in the island, peeling of cabinets in areas tough to notice at first. To date, we've scheduled appointments and have had no issues with the builder repairing the problems, but keep in mind that they use dozens of subs, so one person may fix the tile but then you need to wait for the grout guy to come back weeks later to complete the repair. Yes, they get THAT specific with subcontractors and their roles. All in all though, we do love the place, the atmosphere, and the culture of the community. We're looking forward to making it our home. ... More

Nice home. Nice people to work with. Slow to respond to after the sale warranty issues. Overall, a positive experience.

The design and layout of the home is quite nice and met our needs. The quality of workmanship however, is lacking. Numerous issues with paint errors, paint spatters on floors, walls crooked, baseboard trim joints poorly finished, and several other issues. Light fixtures in floor plans that are not where they should be. Electrical appliances with damage, upgraded features like recessed light fixtures and kitchen cabinets are really just "builder grade" quality.

Disappointed with follow up on punch list items not completed six weeks after the closing.

We love our home, but for the price we paid and upgrade we paid for the orange peel walls, we are highly disappointed with the quality. You can see tape lines throughout the entire home and once we painted the walls ourselves, it was even more noticeable. You can easily see mistakes made to the drywall that was either patched up pretty crappy or not at all. Our issues still have not been resolved with other problems we reported a month ago.

I would like to say that the seller agent and the construction manager helped me keep my hope on the purchase of the house. The construction of the house took approximately a year. The builder company values more production over the quality of its final product. The price of the house unbelievable high. My high score goes to the seller agent, the construction manager, construction care manager, and the construction workers on this review.

Very happy with our home

The beginning was exciting. During was torture. The end was ok. The lack of communication during the build was very poor at best. I would occasionally get a copy and paste email about the build status ending in”your construction manager will follow up with you shortly” message. Almost never happened. I’d rather not even receive an email to get my hopes up. The end was better but because the 3rd or 4th construction manager, “Nemo”, actually followed up. I know it wasn’t his fault but I couldn’t get a final closing date until the last 3 weeks before closing after an almost 4 month delay. Which meant, I couldn’t lock in a rate! Which meant, the interest rate increased and obviously my mortgage payment did too. Not sure if I’d buy a new build again but I’m glad it’s over. The small quality issues I’ve experienced have almost all been fixed except the chip inside the sliding glass door. Kinda frustrating. A couple other issues also still pending.… ... More

Good experience with Sales person who was actually working at HighPointe --- she introduced me to Ocean Cove. Not involved in building phase of home purchase.

Long delay in home completion; we did many BNB's. 3 + Months. Sales and marketing staff, mostly Daniella, are great. Orientation was good. Few defects found in the home. Project requests a problem; designated contact person appeared to be motivated for personal reasons. Repair request was addressed quickly.

Quality of workmanship could be better. It doesn’t seem that anyone takes pride in the craft that they are doing

Craftmanship and promptness has declined from 2 years ago.

If it weren’t for AT&T my house is good!

You really need to slow down the building process and look more to the details more accurately. There are a lot of loose ends and repairs on going for this home. The warranty department process is not very efficient. The warranty issues are taking way too long to get resolved. The repair guys are a joke!

Be diligent with this company....They were delayed ~3 months, installed the wrong kitchen layout and made me pay 1/2 the cost. Rough ride and wish it was smoother and fair. Now that all is done, house is great and all is well.

We were asked to have an inspection and quality review with Pulte representatives before final closing. Upon “move in”, many of the issues of function and quality were not addressed. The ceiling fan in the lanai had no remote and didn’t function. This problem was never fixed. The burner heads on the stove were missing and, when replaced, one burner was not the proper size for the unit (this is a still un-corrected safety issue). The refrigerator was inoperative and replaced with a “scratch and dent” model of a different brand. It took three deliveries of the wrong units (and three weeks) to correct this problem. Numerous light bulbs were blow out which we had to replace. One of the bedroom dressers (which we purchased with the house) had three drawers jammed closed and never repaired. Soon after our move-in our aid conditioning unit failed and our sewer system backed up. These last two items were swiftly addressed by Pulty. ... More

We are thankful that our sales consultant, Yvo, was so incredible. He was the best part of our home building experience - very professional, a great communicator, and did everything possible to make sure we were satisfied. 5 stars for Yvo. Unfortunately, our construction manager was the complete opposite. He was not only unprofessional, but went so far as to write up a nasty email towards us future homeowners in regards to concerns we had about the house. I will refrain from going into detail. Aside from that, the amount of issues with the home was overwhelming throughout. It’s a shame that a lot of these have become our issues post-closing because they were not addressed at the time they should have been when the home was under construction. For example, a big issue we had in the kitchen. A raccoon snuck into what should have been our locked house (all windows had been installed, but a sliding door was left open) and the animal urinated & defecated all over and between several cabinets and inside of drawers seeing it was the day before countertop installation. We saw and addressed this immediately. For weeks, nothing was done until right before we closed where only two drawers were replaced. After closing, the smell of the feces and urine was still very strong in the kitchen because it had soaked into the cabinets. We have children and pets - this is extremely unsanitary and not to mention a health hazard for everybody. I cannot stress how disappointed I am that this happened at all, as well as the fact that it did not get resolved until a month and a half after we closed on the house. Thankfully, Rob and Jimmy in the customer service/warranty department have gone above and beyond to make sure things were right in our kitchen. For all of our other warranty needs, Rob has been extremely helpful and has gone the extra mile to get everything taken care of in a timely manner. We could not be happier in this respect! I also must add that although we had a terrible build experience overall because of our construction manager, Ed, after reaching out to the construction supervisor, Nemo, we were much happier and things finally started to move along again once he became involved. He was a pleasure to work with. This was not our first time building a home, but it was our first time choosing Pulte. We understand the lack of supplies & manpower in recent times, but what we went through was completely unrelated to those things. ... More

Not only did the delays total four months to move in (7 month window to 11 months), but we’re still waiting on an oven, utility sink, cabinets, etc. Pulte clearly over building while rates are down and not concerned about you once you’ve paid your down payment.

We have purchased four tract homes in the past 25 years. This purchase and closing process went well but the finished product is not what we expected or were assured We were unable to have the house inspected by an independent inspector prior to closing for several reasons. In any event, our post-closing inspection revealed issues of sloppy quality control. We have an extensive punch list. We are disappointed and would not buy a Pulte home again (this is our second). We will not recommend Pulte to others.