Pulte Homes Reviews in Naples, FL

Sales personnel were knowledgeable and friendly. The Project Manager was responsive and worked with us during the construction. Items noted during the walk through were addressed in a timely fashion. We are planning to send a small list of items to the Maintenance Department. We believe they will be as concerned and responsive as our Sales person and Project Manager were during the early stages.

Nice neighborhood

It’s too early to tell but the quality of materials and workmanship seem to be very good. I was most impressed with the responses with their sales representative, Jolynn and their project manager, Arron, who where very responsive to any issues I had and followed up very quickly to my satisfaction. The people make the difference and that impressed me. I wished there could have been a little more flexibility at the design center. The process of picking options was a half day and once you lock in, you are pretty much set so do your homework there before you choose.

Our sales person Matt could not have treated us better. The Pulte process is well organized and home delivery came in the promised time period. We are very happy with our new home and the community we now live in.

Our experience with Pulte was great overall. They were very quick to answer questions and kept us updated throughout the entire process. We kept looking for red flag along the way, but never found any. The workmanship was good. There's a few things here and there that need to be addressed, but overall, everything came out good. We would definitely build with them again.

I love Pulte homes they are beautiful and well built! I’ve looked at a few of their communities before deciding on Naples Manatee Cove. This quaint gated community has a beautiful community pool and the landscaping is always well taken care of as part of HOA fees. I’m extremely fortunate to have a perfect palm tree in my front yard which I love. Little issues concerning the workmanship within the first 30 days are still being worked out but they are being handled. One thing I will say regardless of who is in charge or assigned to welcome a new homeowner home is a better checklist. I moved in and was never given my Hurricane Shutters “box” of how to with pictures and screws until the day before the storm and when I received it I was shown how or where anything was! All the gromits were missing and trying to get those on the day of a storm is NOT EASY! But thanks to a great friend he went to Lowes and purchased a whole box. Just not ok when moving into a new home. Unfortunately there was a hurricane right after I moved in but that is and should be a time for Pulte to shine by showing a new homeowner they want to make sure they have everything they didn’t know they needed. ( Hence the checklist) I didn’t even know the Hurricane Shutters box kit was missing. And I’m sure there are many other items missing ( for example I didn’t know I didn’t have attic pull down stairs because I bought my home after someone backed out there are way to many options to review, all I do know is there is a light on in the attic since before I purchased the home and I have no way of turning off ? These things need to be delt with prior to signing a home over to a new homeowner. There are so many more small things I learned after moving in which should all be in our to do package which weren’t and I believe good customer service starts from the beginning. You can’t set up garbage pick up until AFTER you close because it’s registered with the county that you now own the home, and so many other little details. ( I wanted everything set up prior so that it was organized for me but in Florida it doesn’t work that way) these little details are very important to a new homeowner moving from another state. I’m happy to speak with anyone in customer service as that is what I do everyday with my job. People call us or email us because they have questions and don’t know it’s that simple- or they don’t know anything is missing but because the company cared so much to make sure you the new homeowner had all the information now the new homeowner is well informed. I love my home and community and together we will make it Fabulous. Thank you ... More

Nice experience working with Pulte

Even with all of the supply chain and labor issues we had great communication from our project manager. Our closing was seamless and any problems after closing were addressed quickly.

Kitchen cabinets quality is poor many flaw's in them

We love our new Pulte home. We had a few frustrations with the pool but all in all it was a great, easy experience.

Workmanship could be a little better Overall good experience

Very smooth buying experience. Solid construction. Finishing needs work.

I really enjoy the house and so does my 92 year old mother. The floor plan is such that it is easy for her to get around with her walker. The construction is very sound and good. Still waiting for the completion of the back splash. We had a little mishap with back splash, but it should be settled soon.

It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less

Everyone was very helpful it was a great experience very professional

Project Manager was great! House is built incredibly well. Material used is of the highest quality. Only reason I did not give five stars is because of the money I spent during the design process on the low voltage cable. There is no cable service in the neighborhood so all TV must be streamed. There is absolutely no need for low voltage and was not made aware. Besides this detail the entire process was incredibly and would build with Pulte again.

With COVID, we had some delays in the building process, but our experience with our salesperson, Michael, and our field manager, Oscar, were the best!! Our lack of one star on the rating was due to our negative experience with Pulte Mortgage only. Everything else from sales, to design meeting to build went great. We love our home!

field superintendent (Andrew) was great .. answered any and all questions quickly and with great knowledge .. I really feel good about the product I purchased .. good value and well constructed SS

The entire team was responsive and very helpful making my buying experience one of the best

I was impressed by the value that Pulte provided. For any small issues that were found, they were responsive and prompt in dealing with them. Would recommend Pulte to friends.

We are very pleased with the workmanship and buying experience with Pulte homes. We’ve had many compliments on the quality and design of our home.

Troy took the time to get to know us and our needs for a home. He spent a lot of time during our multiple visits in guiding us through the process of selecting the right set of options for the build. JC our construction manager took it from there and worked to ensure the house was a quality build. He worked diligently to address the few issues found during home inspection. For the few issues (minor roof leak, paint work, caulking, etc.) found since our move-in, Pulte Warranty has been very responsive in getting them addressed.

Had a very good project manager to work with who stayed on top of things for us. Kept us informed especially with supply challenges.

This is the first house we build from scratch and we are happy with Pulte overall. We were able to customize the house to meet our needs and the building process was fairly smooth. The project manager was very knowledgeable and kind. The close date was delayed 21 days over the initial estimate, which caused us a few headaches but considering the whole COVID situation, it wasn't that bad.

Worked with a great job supervisor from Pulte. Was very communicative as we were going through the building process from another state. Had a lot of weekly pictures and phone calls during the building process.