Skip main navigation

Pulte Homes Reviews in Naples, FL

What Naples Homeowners Have to Say About Pulte Homes.

Read all 257 verified reviews from homeowners that built a new home with Pulte Homes in the Naples area. Naples homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Naples Area

257 Reviews in Naples Area

Ratings by Category

Overall 4.2

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.2

Pulte Homes in Naples Area

View Homes

Customer Reviews

Pulte Homes - We Love the floor plan

  • David G.
  • Verified HomeBuyer
  • July 28, 2021
  • Naples, FL

We Love the floor plan

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality

  • Kevin C.
  • Verified HomeBuyer
  • July 08, 2021
  • Naples, FL

very helpful and responsive to all question

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

THE NEW HOME.

  • Thomas M.
  • Verified HomeBuyer
  • July 06, 2021
  • Naples, FL

I really enjoy the house and so does my 92 year old mother. The floor plan is such that it is easy for her to get around with her walker. The construction is very sound and good. Still waiting for the completion of the back splash. We had a little mishap with back splash, but it should be settled soon.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Love our home

  • Sara M.
  • Verified HomeBuyer
  • July 06, 2021
  • Immokalee, FL

We had such a wonderful experience from start to finish working with Pulte to build our brand new home. Mike Egan helped us plan our home and Oscar and his team build our dream into a Reality! The mortgage team Sam and Beatriz were exceptional and we are so happy to be living in our dream house!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness

  • Gary D.
  • Verified HomeBuyer
  • July 06, 2021
  • Naples, FL

Quality homes at fair prices

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The updates during construction and the design process

  • Paul A.
  • Verified HomeBuyer
  • July 06, 2021
  • Naples, FL

Pulte was very efficient and good to deal with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte at Fiddlers Creek

  • Robert C.
  • Verified HomeBuyer
  • June 29, 2021
  • Naples, FL

From start to finish, this was a great experiencing building our new home. The Pulte team was great and very attentive to all of our questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Absolutely fantastic experience till closing time.

  • Janusz F.
  • Verified HomeBuyer
  • June 29, 2021
  • Naples, FL

Absolutely fantastic experience till closing time. Well organized. Professional staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Communication

  • Stephen K.
  • Verified HomeBuyer
  • June 29, 2021
  • Naples, FL

Pulte team, including mortgage, closing and construction staff communicated through the entire process. I was going through significant health issues and they all worked to keep me aware of what was going on and the timeline. During a difficult construction process and timetable they got us in on schedule. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues.

  • Garry K.
  • Verified HomeBuyer
  • June 11, 2021
  • Naples, FL

Overall we had a great experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte did a great job!

  • Craig W.
  • Verified HomeBuyer
  • June 02, 2021
  • Naples, FL

Great home, great experience, great quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Well Built Home with Great Employees

  • Brian K.
  • Verified HomeBuyer
  • May 27, 2021
  • Naples, FL

Pulte did a great job. The sales pro (Jolynn) and construction manager (Arron) did a great job continually following up with us as we built the house remotely during COVID. After moving in, there were a few things that needed to be addressed (all minor), and they handled quickly and professionally. Ongoing construction is always neat and clean and not a hinderance at all to those of us who have already moved in. Well done!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We enjoyed working with Nathan and Kristi throughout the entire

  • Jim N.
  • Verified HomeBuyer
  • May 26, 2021
  • Naples, FL

We enjoyed working with Nathan and Kristi throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The entire team was responsive and very helpful making my buying

  • Janet M.
  • Verified HomeBuyer
  • May 26, 2021
  • Naples, FL

The entire team was responsive and very helpful making my buying experience one of the best

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Constant Contact on home progress

  • Cyrus N.
  • Verified HomeBuyer
  • May 24, 2021
  • Naples, FL

Overall home is wonderful. Where they fall short - is the attention to detail due to the number of homes they build. For EG: Our home - has uneven floors, misaligned cabinet, cleaning of the home when handover was poor (windows, floors etc), Trees leaning outside and much much more

Pulte Homes responded:
While we are glad to hear that you are pleased with your home overall, we are concerned that there are so many issues popping up. We would like to make leadership aware of these items and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

Attention to detail

  • Juan H.
  • Verified HomeBuyer
  • May 19, 2021
  • Immokalee, FL

Oscar was great and kept us informed throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Our first new build and we couldn’t be happier!

  • Terrance J.
  • Verified HomeBuyer
  • May 12, 2021
  • Immokalee, FL

From the sales consultant (Mike Egan) to our construction manager (Oscar Escobar) we felt like we were treated like VIPS! We’ve since learned by talking to neighbors that they treat EVERYONE THIS WAY! Both were complete professionals and advised when we had design/ choice questions. They’re both experts in their respective fields and are the best of the best. The DREAM TEAM!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Kitchen cabinets quality is poor many flaw's in them

  • Robert M.
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Kitchen cabinets quality is poor many flaw's in them

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Post purchase support

  • Kevin S.
  • Verified HomeBuyer
  • April 08, 2021
  • Immokalee, FL

Pulte at Avalon park has been very responsive to repair and correction needs after move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Its been 6 weeks since we closed and no action has been taken

  • Donald G.
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Its been 6 weeks since we closed and no action has been taken on the list of repairs we submitted.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 2

Pulte Homes - We built with Pulte following a mostly positive experience building

  • Daniel D.
  • Verified HomeBuyer
  • April 08, 2021
  • Immokalee, FL

We built with Pulte following a mostly positive experience building our last house with them, as I valued their warranty and transparency about the building process. This time around I was even more impressed. I found this experience even more positive this time around. Mike was very helpful and kept of informed about lot availability and, early on in the building process, the timeline. We had an awesome experience with Holly during the purchase of our last house in Ave, which is why we ended up building our second home with Pulte, and Mike continued to exceed our high expectations. What ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte builds a quality home at a very fair price.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Pulte builds a quality home at a very fair price. We bought during an incentive campaign so we did very well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great communication throughout the process.

  • Scott E.
  • Verified HomeBuyer
  • March 11, 2021
  • Naples, FL

A one service from sales, project manager, loan and title.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pleased with home and follow up from Pulte staff

  • Maurice B.
  • Verified HomeBuyer
  • March 10, 2021
  • Naples, FL

Pleased with home and follow up from Pulte staff

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We love our new Pulte home.

  • Alan S.
  • Verified HomeBuyer
  • March 03, 2021
  • Naples, FL

We love our new Pulte home. We had a few frustrations with the pool but all in all it was a great, easy experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4