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Pulte Homes Reviews in Naples, FL

What Naples Homeowners Have to Say About Pulte Homes.

Read all 257 verified reviews from homeowners that built a new home with Pulte Homes in the Naples area. Naples homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Naples Area

257 Reviews in Naples Area

Ratings by Category

Overall 4.2

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.2

Pulte Homes in Naples Area

View Homes

Customer Reviews

Adequate

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Naples, FL

It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

Awesome All around

  • Kyle C.
  • Verified HomeBuyer
  • September 08, 2020
  • Immokalee, FL

From the start they were fast, honest and prompt. Couldn’t be happier with our new home and quality of the build. Craftsmanship and warranties are second to none. Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Community & Well-Built Homes

  • Steven R.
  • Verified HomeBuyer
  • August 25, 2020
  • Naples, FL

Due to the pandemic we were unable to visit our home from out of state during construction. Pulte provided us with weekly updates, pictures and videos of the construction. The sales office and project management team was phenomenal in keeping us up to date and construction on schedule. When we arrived at our home for the first time it was exceptionally clean and we have found very few items (small) that need to be addressed. Pulte has totally exceeded our expectations and I would highly recommend them as a a builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trustworthy and dependable

  • Denise B.
  • Verified HomeBuyer
  • August 18, 2020
  • Naples, FL

Everyone at Pulte has had an ongoing interest in making our home-building experience extraordinarily positive in every way! Our home, pool, and spa definitely meet our high expectations for quality and beauty. We are so very happy we chose Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - So far very happy with our purchase

  • Robert M.
  • Verified HomeBuyer
  • August 12, 2020
  • Immokalee, FL

So far very happy with our purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - They will do all they can to help you.

  • Joel F.
  • Verified HomeBuyer
  • July 19, 2020
  • Naples, FL

They will do all they can to help you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Seamless experience and great craftsmanship.

  • Lisa M.
  • Verified HomeBuyer
  • July 14, 2020
  • Naples, FL

Seamless experience and great craftsmanship. We could not be more pleased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Jesse H.
  • Verified HomeBuyer
  • July 14, 2020
  • Naples, FL

Mark,Josh, Katie and Andrew were excellent to deal with. Easiest home buyer experience ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

acceptable quality for "non custom builder"

  • Larry B.
  • Verified HomeBuyer
  • June 24, 2020
  • Naples, FL

Just a few comments.....first, this will be the 4th survey or comment I have forwarded and I have yet the hear from anyone regarding my comments !! Perhaps that is SOP...not sure. During the walk-thru I asked if I needed to check the appliances... the answer was no they were checked. Well the first time I ran the dishwasher, which frankly was only last week, I learned the water shut off was in the "off" position. Apparently it was not checked. Someone was to come out today 6/24; however no one did or called to say why. The hood over the range needs some work, and have been asked to get the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

overall very satisfied with my purchase of a pulte home

  • Eric E.
  • Verified HomeBuyer
  • June 17, 2020
  • Naples, FL

project mgr was very responsive and assisted after the purchase to help resolve issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

As promised....

  • Lawrence M.
  • Verified HomeBuyer
  • June 03, 2020
  • Naples, FL

Buying a house in the middle of the pandemic was made easier by the Pulte Team. The onsite sales staff at Greyhawk, the folks at Pulte Mortgage and Pulte Insurance helped throughout the process to keep things normalized. We were not in FL for the closing (back in IL) and arrived at our new home 3 weeks after the 8 April close. Once again the services team has been responsive to our questions, and some of the normal cosmetic items that had to be addressed. Thanks to all...we are happy with our choice of a Pulte Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoying our Pulte Canopy

  • KAREN M.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We really like our new Canopy home. This is our second Pulte home and so we knew overall we would be very happy. I could not give 5 stars for the quality of workmanship and materials but it was only in two areas - drywall and painting. I believe Pulte will do the right thing to try and correct our painting concerns but it is too late for the drywall. Please know it is not terrible - just not as great as our past experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy in Naples

  • Martin B.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We are enjoying our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte builds a great home...!

  • David F.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We are very happy with our experience working with Pulte on our new home in Greyhawk, Naples FL. The Pinnacle Model is amazing and the community is just what we were looking for...!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

paradise

  • Theodore K.
  • Verified HomeBuyer
  • May 26, 2020
  • Naples, FL

we love our new home so much!!! the entire experience with pulte from beginning to end was top notch! quality build, quality materials & quality outcome! ⭐️⭐️⭐️⭐️⭐️!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Satisfied with everything

  • Joel V.
  • Verified HomeBuyer
  • February 18, 2020
  • Naples, FL

Satisfied with everything

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience

  • Robert E.
  • Verified HomeBuyer
  • January 28, 2020
  • Naples, FL

Garage needs to be bigger

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Electrical and other issues

  • Anonymous
  • Verified HomeBuyer
  • January 15, 2020
  • Naples, FL

I have had, among other issues, 5 issues with electrical wiring and switches. Some of these have tripped circuit breakers. I have zero confidence that the home is wired safely or correctly.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 4

Satisfaction

  • Anonymous
  • Verified HomeBuyer
  • January 15, 2020
  • Naples, FL

Communication with field manager and construction manager on a regular basis is the key to satisfaction. Respecting their responsibilities enhances transparency and trustworthiness. Truly, a partnership.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall experience.

  • Joseph M.
  • Verified HomeBuyer
  • January 14, 2020
  • Naples, FL

Having a home built while not on site to see progress was initially a bit unnerving. The Pulte teams attention to communication made the process a smooth one. Now moved in and any and all issues are dealt with from a communication and follow up point of view quickly and professionally. The suppliers used to build the house are also top notch.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Builder with Great Customer Service

  • Michael F.
  • Verified HomeBuyer
  • December 13, 2019
  • Naples, FL

Sales personnel were knowledgeable and friendly. The Project Manager was responsive and worked with us during the construction. Items noted during the walk through were addressed in a timely fashion. We are planning to send a small list of items to the Maintenance Department. We believe they will be as concerned and responsive as our Sales person and Project Manager were during the early stages.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Angelo C.
  • Verified HomeBuyer
  • December 06, 2019
  • Naples, FL

Value the opinions provided by the team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

excellent quality workmanship and dedication to excellence experience throughout process from start [purchase] to finish [moving in] and aftercare

  • John C.
  • Verified HomeBuyer
  • December 04, 2019
  • Naples, FL

First introduction to sales staff to final delivery of completed product was a pleasant and totally without stress experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company to work with.

  • Jason Z.
  • Verified HomeBuyer
  • December 04, 2019
  • Naples, FL

We started our build this summer, 2019, and it couldn't have gone smoother. There are always hiccups when building a home, the question is: HOW WELL ARE THE DEALT WITH WHEN THEY ARISE? Pulte takes care of their clients. Mistakes happen and if you think they don't, you shouldn't build. If you want to build Pulte is an excellent company to work with. I applaud their timeliness in responding to issues. All issues were handled withing 1-2 days (including the weekends). It is not possible for me to honestly give any sort of negative feed back. Your mileage may vary, but my experience with ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very easy to work with and very professional.

  • Richard S.
  • Verified HomeBuyer
  • November 17, 2019
  • Naples, FL

Very easy to work with and very professional.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5