Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 933 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.8 out of 5 stars in Orlando Area
933 Reviews in Orlando Area
Pulte Homes in Orlando Area
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Customer Reviews
An Exceptional Team That Made Our Dream a Reality
- Rogerio C.
- Verified Homebuyer
- October 20, 2026
- Clermont, FL
We are incredibly grateful for the entire Pulte team who supported us throughout the process of purchasing our home. Jorge was the person who first introduced us to this opportunity and presented the home to us. His knowledge, professionalism, and genuine care made a huge difference from the very beginning. He helped us see the potential of this investment and gave us the confidence to take this important step. Victor was also exceptional throughout the entire process. He was always available, responsive, and extremely helpful. Even on the weekend, he went to the house to film and check ...
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Jorge, Victor, and Matthew provided such exceptional support throughout your homebuying journey! It’s wonderful to know their dedication, responsiveness, and genuine care helped make such an important milestone for your family even more special. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad quality of building materials
- Jin G.
- Verified Homebuyer
- October 12, 2026
- ORLANDO, FL
Sliding doors have the water leaking, bugs intrusion, airflow due to the holes/open spaces. Windows have the water leak. Doors have open spaces so bugs came in the house. Air condition duct leaks, etc
Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about the concerns you're experiencing in your new home. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Amazing experience all the way long.
- Camila C.
- Verified Homebuyer
- October 11, 2026
- ORLANDO, FL
We had an amazing experience all the way long. And even after, we do had some issues, but everything was solved asap.
Pulte Homes responded:
Thank you for sharing your experience. We're delighted to hear that you had an amazing experience from start to finish! It's wonderful to know that any concerns you have had have been quickly resolved. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Alan E.
- Verified Homebuyer
- October 10, 2026
- Clermont, FL
Everything went smoothly and Matthew has been very responsive to fixing small issues we had.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a great experience and everything went smoothly! It's great to know that any concerns you have had have been quickly addressed by Matthew. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying experience
- Martin J C.
- Verified Homebuyer
- October 01, 2026
- Clermont, FL
Our home buying experience was not without problems. However Pulte was very responsive to our needs and requests. Even after settlement we had issues that could have been walked away from by any other company. But Pulte and their representatives mad it right.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear our team remained responsive and supportive throughout the process, especially when concerns arose after closing! It’s wonderful to know the team continued working with you to make things right. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleasure to work with!
- James S.
- Verified Homebuyer
- September 28, 2026
- Winter Garden, FL
We purchased a previous home from Pulte and loved the process…….so we bought another!😎
Pulte Homes responded:
Thank you for sharing and for choosing Pulte again! We’re thrilled to hear your first homebuying experience made such a positive impression that you came back for another! We hope you love your new home just as much as your previous. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
[TRANSLATED FROM ES] Almost excellent, it was missing something
- Luis G.
- Verified Homebuyer
- September 28, 2026
- Clermont, FL
[TRANSLATED FROM ES] There were several minor issues that could have been resolved before signing, but they had to wait until we were already at the house to send the warranty team. They could have made the repairs when we told them, during the walkthrough before closing.
Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear the items identified during your walkthrough were not addressed before closing as you expected. We appreciate your comments regarding the timing of repairs and the transition to the warranty team, and we’ll ensure your feedback is shared with the appropriate team for review. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
It was a very smooth, efficient and professional experience. I think Pulte did an amazing job.
- Adalid F.
- Verified Homebuyer
- September 27, 2026
- Sanford, FL
It was a very smooth, efficient and professional experience. I think Pulte did an amazing job.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear your homebuying journey was smooth, efficient, and professional from start to finish! We truly appreciate your kind words and are so glad the team made such a positive impression. Welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
They were very professional and on time. The entire process was smooth from start to finish with CHRISTIAN B. I was happy with the result.
- Anonymous
- Verified Homebuyer
- September 26, 2026
- Kissimmee, FL
Christian B. made my second experience with Pulte stress -free .
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a smooth and stress-free experience due to Christian's efforts! It's wonderful to know that your home was completed on time and you're happy with the final result. Congratulations and welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional, Enjoyable and Fast
- Daniel K.
- Verified Homebuyer
- September 20, 2026
- Mount Dora, FL
Our experience over all was very satisfactory. The initial purchase of property there was no pressure and but the support given by the sales rep was very much appreciated. The of the designer was also very much appreciated as welll. Once the construction process started the updates and the communication with the Construction Managers was Good. The Pulte Construction Team worked though every issue we addressed prior to closing . We enjoyed working with Pulte and realize no process is ever perfect but the willingness to work with us was very much appreciated.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you felt supported throughout the sales, design, and construction process! It’s wonderful to know the team kept you informed and worked with you to address concerns before closing. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
***** at Twisted Oaks needed me to do survey. Why does the title have to be so long?
- Anonymous
- Verified Homebuyer
- September 18, 2026
- Wildwood, FL
Many issues with construction already. All we were told was to write it down and file for warranty.
Pulte Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear you’ve experienced concerns in your home so soon after moving in. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
I felt rushed during the buying process.
- Anonymous
- Verified Homebuyer
- September 11, 2026
- Clermont, FL
Overall James in finance was the reason we got the house. He was easy to work with and we never felt rushed. The other departments were always rushing us and wanting us to help them do their job. Overall it was an okay experience.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear James made such a positive impact on your homebuying experience and helped make the financing process comfortable and straightforward! We also appreciate your comments regarding the pace and support you received from other teams and will ensure your feedback is shared with the appropriate team for review. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Fast, responsive and organized
- Alexandre P.
- Verified Homebuyer
- August 31, 2026
- ORLANDO, FL
I liked the support the manager Mr. Cooper conducted the building and gave me weekly updates.
Pulte Homes responded:
Thank you for sharing. We're glad to hear that you had a smooth and seamless experience! It's great to know that you received the support needed and weekly updates from your construction manager. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great personalize experience and support
- Maribel M.
- Verified Homebuyer
- August 30, 2026
- Clermont, FL
Great experience
Pulte Homes responded:
Thank you for sharing. We’re thrilled to hear you received such personalized support and had a great experience! We wish you many happy years ahead in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
[TRANSLATED FROM PT] Very good! 10 out of 10!
- Fernanda Beggiato S.
- Verified Homebuyer
- August 29, 2026
- Clermont, FL
[TRANSLATED FROM PT] Very good! 10 out of 10!
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had such a positive experience throughout your process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Sales Accountability
- Anonymous
- Verified Homebuyer
- August 28, 2026
- Saint Cloud, FL
The sales team's responsiveness and accountability were the weakest part of this process. When I raised a concern, the response was essentially that this was 'a quick move-in,' which came across as a way of telling me to just deal with it rather than taking ownership of the issue. That's not the ***** of accountability I'd expect from a company the size of Pulte. I also asked repeatedly for clear documentation confirming that my lot is not in a flood zone, and no one on the sales team was able to give me a straight answer or provide a document attesting to that. For a purchase this size, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear your experience after closing has not met your expectations, particularly with the number of concerns you’ve encountered so soon after moving in and the difficulty you’ve experienced throughout the warranty process. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Great experience
- Juan L.
- Verified Homebuyer
- August 26, 2026
- Sanford, FL
We had an amazing experience buying our new home with Pulte! The entire team was professional, responsive, and genuinely cared about making the process as smooth as possible. The quality of construction is excellent and the attention to detail really shows. From contract to closing, everything was handled with great communication and professionalism. Highly recommend Pulte Homes to anyone looking for a new home!
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear the team made your homebuying journey smooth from contract to closing and that the quality and attention to detail stood out! We truly appreciate your recommendation and hope you enjoy your new home for many years to come! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mortgage team
- Hailie P.
- Verified Homebuyer
- August 25, 2026
- ORLANDO, FL
Horrible experience with timeliness of mortgage team and communication
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience with our mortgage team and will share your comments with the appropriate team. ^KH
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
New surprise found everyday.
- Anonymous
- Verified Homebuyer
- August 18, 2026
- ORLANDO, FL
Starting construction at 7 am on a Saturday right now waking up all my kids . Rough edges on all trim. Carpet nails in carpet, cheap non working appliances. Walls cracking, windowsills cracking. Sloppy construction. Never an issue with our previous ***** home.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you have ongoing concerns within your home. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 1
Responsiveness 2
Responsive and excellent
- Linda Mary G.
- Verified Homebuyer
- August 12, 2026
- Clermont, FL
We felt the ***** was NOT helpful and had little patience when questioned. Our builder was excellent. She followed up on every question we had and made changes where needed. Our lawn looked terrible when we closed and still has not "come back". There are some minor tweaks needed, and we are still evaluating everything- but do expect everything will be resolved to our satisfaction.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear your builder provided excellent support, followed up on your questions, and helped address concerns throughout the process! We're sorry that other aspects of your experience, including the support you received and the condition of your lawn, have not met your expectations. We would like to escalate your concerns to our team for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Everything great
- Sebastian I.
- Verified Homebuyer
- August 11, 2026
- ORLANDO, FL
Everything was great
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience throughout your process! Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
As of now, i am very pleased. Randall support and communication have been fantastic. He is indeed an asset to your company.
- Anonymous
- Verified Homebuyer
- August 11, 2026
- Saint Cloud, FL
The overall process.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive experience due to Randall's efforts! It's wonderful to know he was supportive and communicative throughout your process. Welcome home! ^KH
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
5 Stars, No Complaints
- Anonymous
- Verified Homebuyer
- August 09, 2026
- Winter Garden, FL
We had such an awesome experience from beginning to end. Our construction manager sent us weekly photos and updates and kept us in the loop with everything.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a great experience from start to finish! It's wonderful to know that your construction manager kept you informed throughout the process! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Room for improvement
- Jose M.
- Verified Homebuyer
- August 09, 2026
- Kissimmee, FL
The home buying experience was good. Still waiting on the fixes from the initial walkthrough of the house 2 months later. They are minor in detail but it is our first home. My expectations are high. My house and the craftsmanship of the model should be damn near identical. That is the expectation.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive homebuying experience! Yet, we're truly sorry to learn that you still have unaddressed concerns from your walkthrough. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 2
Awesome
- Michael A.
- Verified Homebuyer
- August 08, 2026
- Clermont, FL
Matthew Wemple And Sabrina Lozada were amazing. The process was so easy, straightforward, and stress free. The whole Pulte team really did make this a smooth experience.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a great experience due to Matthew and Sabrina's efforts! It's great to know that you found the process to be easy and stress free. Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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