Pulte Homes Reviews in Orlando, FL

It is really neat to be in on the very beginning of a new community. There’s a sense of family, everyone knows everyone and everyone’s in the same boat. Tony, our construction manager stops by to check on us pretty much every week! :)

Save yourself from pain and misery and look somewhere else.

Alot of workmanship issues with the home itself and lack of quality assurance oversight from toilet leaking to refrigerator not working and out of warranty issues, mismatched front door lock and key not working, dishwasher not working, windows not opening. After hours even the emergency warranty line no one will answer the phone, Ive had to go through the sales staff to get things done at times which seems more responsive than the construction manager. Very disapointed in the quality of construction and lack of responsiveness to construction defects.

Overall it was a great experience. James really helped me get answers to questions and Dylan the project manager was 5 star. He is so patient and thorough. He followed through with everything he said was going to do. The building process took to long because of the permitting and the subs working when after hours, shutting the builder for days. For the most part is was great.

Good experience so far, some minors issues with painting, details, finishing. I've requested warranty for some fixes and I am still in the process of getting them done.

Great team who make the whole process effortless and easy, but given the fact that this was a very especial moment as we were buying our very first home i just expected a little more warmth and excitement from the PGP Title team, i understand that this is a daily routine for them, but they should also understand that buying a new home is a very especial mile stole in many people's lives and they should at least put on a happy face during the closing.

I wish that Pulte would make the walls thicker/use concrete at least on the base. For such a nice townhome it is unfortunate to hear all of our neighbors so clearly. I loved working with Travis, the construction manager. He has been fantastic. The financing group was horrible. They were very reactive and I had to chase them for every question. There was no one there to check in and help us through the process.

was very easy great and diligent

I will provide both the good and bad experiences I've had with purchasing a townhome built by Pulte Homes. Good: The communication after the contract signing and during the construction of the unit was good. I was given progress reports regularly. Another good thing was the closing process. That went smoothly. Bad: Closing was 5 months after the contract stated estimated closing date. Because of that, construction seemed to have been hurried which caused some workmanship quality issues such as loose floor boards, sharp nails sticking from the carpet, noisy floors, and uneven cabinets, among other things. Finally, the response to repair things has been lackluster. They had changes in staff which delayed things for months, and to this date they have not been addressed. I closed last November. ... More

Thank you for your new home

I had initially worked with a hardworking Pulte team from the start to closing. They were very attentive and did what they could to get me to through my closing. Then closing happened and the quality of service began to taper off. The warranty team and the lack of customer attentiveness and professionalism specifically from my customer care manager has completely tainted my experience from great to terrible. I closed on Dec 1, 2023. It is January 25th and I have not been able to unpack my dishes, some major household furnitures, and quite frankly I have not enjoyed my new home because of the items open. Who would if the place still have blue tape everywhere! My experience with my Customer Care Manager has been a terrible one. I have asked to have someone else work on my warranty requests. I had put this requests on an email that included his manager. I have not received a response from the manager since. I do not want to deal with a Pulte employee that does not want to help with my home issues. I do not want a Customer Care Manager to come into my home ever again and be met with hostility! I have escalated and have asked who I can escalate to but no one from Pulte has responded. I, as a new Pulte homeowner, am very dissatisfied and felt deceived. My voice has not been heard and I truly feel like the Warranty team is now sitting on my issues on purpose because I have been very vocal about my requests for the reasons I noted above, I will think twice before recommending Pulte to my friends and family! ... More

We are enjoying our new townhouse. It is lacking storage space, but we’ll make the most of it by putting in our own shelving in time. We felt the closing was rushed even though many things in the house that were not ready. The floors seem to have lots of remnants of paint, glue etc. which should have been cleaned up prior to closing. The carpet on the steps also has some raised nails that are not fully hammered into the floor which has resulted in some painful moments as we discovered them. Other than that, our wish is that there was some more green space left in the community, a bigger pool, and that the second exit which we had initially been promised by our sales agent, now apparently only for emergency vehicles, would have been a reality. Other than those items, we are happy in our new home. ... More

PULTE is very negligent with poor materials, poor finishing. Terrible experience with this he employees since the sales department until construction manager and customer relations. We don’t recommend this builder ever and never.

In general so many issues with painting e port finishing a on the walls,stairs, windows, and garage floor. Disappointed

The process was straightforward, thorough, and informative. Everyone involved throughout the process was very helpful and great to work with. I would recommend Pulte to anyone.

very happy with the purchase of my house with them

If you're relocating to Florida, consider contacting Paul at HotPropertyFL.com. He was my realtor and instrumental in finding our house. Working with Maria, the seller at the construction site, was also a positive experience. I secured my loan through Pulte, where Nancy and James provided excellent service. I highly recommend Pulte and would use their services again.

We started the process to buy the house at the end of January, the Salesperson was very knowledgeable and helpful, but she left before we closed on the house, we were approved very quickly. Then we went to a design studio on another office appointment, plus a third one for electric, lighting, outside kitchen and many other things to add to the house. The appointment was too overwhelming, not enough time, not many nice choices and lot of extra money. In March, they call us because they made a mistake and canceled the contract, it was suspicious. We started the process again that lead them to start construction between June 1st to the 4th. I was there every week to take pictures of the construction, very messy inside and outside the house, debris everywhere. We met our Construction Manager, and he was very nice the entire time. All the inspections were on time and went well, except the week before closing, it was late, there was no light and we couldn't see all the imperfections around the house. It has been month and a half since we moved and many things still without fixing. I believe they hurry at the end because of a due dateand did not care for my house. ... More

Congrets! Tanks! God Bless you! my family is very happy.

Patrick, our sales person, was very informative, prompt to answer our questions/texts and a pleasure to work with. Jeremy, our construction manager, deserves a 5 star. He went above and beyond to make this process less stressful and enjoyable. He even helped take a refrigerator delivery for us before we moved in. Very reliable and a hard worker!

We were lured to this home with incentives like: "sale" "builder buydown interest rate" "model home" "new construction" "already upgraded" etc. Once we entered into contract with Pulte, their whole attitude changed towards us. We reviewed the contract and the "upgrade" list and found over 20K worth of charges for upgrades they didn't install but tried to charge us for anyway. They promised us the rate buydown and we had to fight for Pulte to do it as they tried to pin it on us at closing. Things we'd asked the realtor through initial walk through we were told were "standard features for Pulte" such as the internal insect repellant system, are not in fact standard and are not on our house. The house appraised for 40k less than they were initially asking for and thats the only reason we were able to come to terms money/upgrade wise. They scheduled a blue tape walk through with us and then tried to say we were buying the house as is with numerous problems. The construction guy Joe was a complete sexist and talked down to my wife, mom and sisters. Made my wife cry and then said " Whats she crying for? I didn't even raise my voice to her!" He tried to bribe us with broken pendant lights they had pulled from a different home for a good review. Problem after problem with this house. Absolute lazy paint work with a very low quality paint. Wavy walls. Uneven floors. Cheap materials. The list goes on and on. I will say management has stepped in and tried to make things better. She has ordered cleaning crews and new parts for things that don't work for us, which is a long list. We decided to go with Pulte as my parents had a decently good experience with them, ours has been significantly different and not in a good way. ... More

Our home was delayed by several months, but it finally came and was pretty smooth upon delivery. There are a few minor issues, but nothing major.

Not wnough communication and after 45 days we are seeing many subpar efforts on the details. Caulking is cracking light fixtures are wired incorrectly, drawers dont close properly and air vents are clearly crooked. The attention to detail is just not there

Staff is very professional and friendly

Health was great! Very attentive and reliable.