Pulte Homes Reviews in Orlando, FL

I spent almost a million dollars on this house and simple things, like the toilet paper rolls, just keep breaking. Overall just terrible quality

Quality of workmanship is absolutely horrible! Responsiveness to getting the repairs done on the punch list is terrible. I've never experienced such a terrible new home purchase. I would not recommend Pulte Homes.

Pulte made home buying easy to do, they were great from the start to finish

It was a really great experience.

Pulte offers a great team that includes knowledgeable sales personnel and title company that helped me to make the right decision.

Pulte was a very desirable choice for us because we could customize a lot and the home choices had the space we need for our large family. Our experience started out absolutely wonderful, about 2 months into construction is where we started feeling skeptical about the quality of product we were buying. We went through the house a few times as we were allowed to and saw a million cosmetic issues that we just thought “ oh they will fix that before the walk through”… they never did. We made it to the walk through and ran out of blue tape to mark the issues we found, obvious ones. After that, it took 3 weeks for them to get the certificate of occupancy from the county for reasons they would not disclose. My wife had just had a baby and we were approaching the end of our current lease, if we had not been stuck in that position, we would have pushed much harder for some of the issues to be corrected. They use terrible contractors to do some of their work and the construction managers are spread way too thin to babysit. Our home that we paid almost $700k for is just sub par and that’s really upsetting to us. ... More

Very friendly and helpful in the process

Please do not use pulte’s PGP for your closing. Get your own. Destiny is one of the most unprofessional people we have ever dealt with. Pulte tried to move our closing a week later because they did not submit the paperwork to the proper county. Having this mistake they told us just the day before our closing and was unwilling to fix it. We remedied the situation on our own and they still didn’t want to close. We made them close and destiny was very unprofessional through the whole thing. Then when we closed our keys did not work for our house. When we told them all they said was the keys should work. We worked it out on our own and they gave us the keys to the right house but installed a different houses lock onto our house. There are a lot of things they didn’t fix in our walkthrough as of the closet door not closing and our guest closet falling off. Also speaking to all our neighbors they received closing gifts from pulte and we received none. Which that isn’t a big deal but being a first time home buyer this process is supposed to be exciting and they took all the excitement out of it. Pulte is not worth it. ... More

My first time buying a home and we chose to build from the ground up. I wish in the beginning process I could have been informed on certain things before my signing.

From our Sales agent Mrs. Meniham and our foreman Mr. Short we could not have had a better experience. We had some issues like any new home does, but they were responsive and corrected them.

So many little issues needed to be resolved even though the house was supposed to be move-in ready. Door bell not working, paint not properly done, nails could be felt under many places in the carpet...just to name a few. A proper list would take up a page. I would advise Pulte to have quality supervisors in place who's job it is to come do a checklist in the house before the house is handed over to the buyer.

My builder had rushed closing and left my garage unfinished and multiple issues throughout the house. I have broken wood unleveled floors, cabinets installed incorrectly and paint that is chipping.

The overall purchasing experience was good. Modifications are not allowed after the given time, even if it's by a day or two. Fine, it's understandable. The overall quality for the price set is extremely disappointing. Carpet areas were not clean and the carpet placed on top of whatever was on the floor. The appliances had a similar outcome, when removed to clean floors, there was material left over underneath them. The kitchen cabinetry has wasted space in the corner areas. The modules touch one another leaving an empty space in between that could have been used should a corner cabinetry have been used instead. A week after moving in, the patio sliding door stopped working and wouldn't close at all. The emergency after hour customer service was horrible and unhelpful. A month later and the door is still to be fixed. Attempting on a 3rd appointment, all which have been a no show. Anyhow, I could continue, but you get the idea...... It can be better! There is such a rush to just close on the homes to finish the project that the little things get dismissed. ... More

Everything went great lead builder was awesome

Overall great experience from finding our new home to signing the final papers. Well done!

Communication was horrible the entire time! I finally moved in and have submitted around 12 service tickets I’m on week number 3 and non of them have been addressed. My next step might be legal representation!

I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.

We had a terrible experience in buying our first (and certainly last) home with Pulte. We sought a home in a tucked away and quiet area, which is what we were sold and paid a lot premium for. Shortly after closing to then find out that our "quiet location" was the future Osceola parkway extension only a few houses down and in direct view of our kitchen and living room. Not only is this unbelievably deceitful sales, but on top of this our whole house had a plumbing backup upon moving in. Apparently they had forgotten to install a pipe to connect our plumbing to the main street. Quality inspection done before the home was sold? I think not! It leads me to believe that Pulte slaps these homes together and sells them using whatever means needed to make a profit. Getting this fixed was not easy as the "emergency" line they provided was answered by an automated message that it was closed for two days! Again, unbelievable! Never again - hope this will save someone else from buying! ... More

A painful experience, it was unorganized, and A LOT of miscommunication between EACH department making it a pain in the butt to go through. Terrible communication, they were not able to communicate with me, and terrible communication to the construction manager, customer service manager, etc. We were NOT informed when we were allowed to hire an inspector. I heard from other Pulte Homeowners that they were also not able to hire an inspector prior to closing. Super sneaky and unprofessional behavior. When I received my house, it came with A LOT of issues, that were NOT addressed until it got taken up to CORPORATE. Very unsure of purchasing a Pulte home again. ... More

From my experience with this company First, the materials are cheap and of poor quality Secondly, there are major problems inside and outside the house at all levels Please contact me to clarify the matter

U guys are taking too long to respond to outstanding issues. Issues needs to be fixed in a given time frame. Grateful if this matter can be looked into urgently. Some issues were taken care off but the main ones remain

Starting out very discouraged with our Pulte experience. We had items that needed to be corrected that project manager said would be corrected after closing, which are still pending and he never followed up to complete tasks. Porter Potty was was placed on edge of grass asked field manager about it he said it wasn’t dead and it would come back, it didn’t, customer care said because it is grass it is not covered under warranty even though this is something that should be on the field manager. On day of closing there was debris, nails and broken glass where dumpster was, which showed very little in professionalism to hand off property to us. Customer care has been responsive and very pleasant to speak with , but we are still waiting to fix issues. Pictures are available on request on issues that still exist. ... More

Working with Marilynn and Travis was a great experience. Super helpful and easy to work with.

The warranty construction team was fabulous solved all our issues in a timely and profesional matter

this is my first house. I recomend to buy from pulte.