Pulte Homes Reviews in Orlando, FL

There are many cosmetic details that can look worse over time, the finishes on the doors and other details did not leave me satisfied.

Overall the experience was extremely positive especially for first time homebuyers. The only complaint I had was the deadline process for inspections holding up the build. The initial projected date for close ended up being 5 months late due to forms needed by the city holding up stages of the build, however during that time the sales and construction teams kept in direct communication and made sure we knew what was happening at all points. Our construction manager Ray was an amazing communicator, and took the time to make sure we were happy with every single addition to the house. Couldn't have asked for a better team. ... More

John was great to work with. He was knowledgeable, forthcoming, transparent. He did not disappoint. He takes pride in what he does. I know my home is build to last by him.

Excellent quality of materials and professionalism of the Pulte team.

The home buying process was a long process with lots of paperwork involved but it was worth it in the end. The Home Builders were very communicative in letting me the latest update on the home building.

Muy buena cálida y apoyo del equipo siempre respondieron a mis inquietudes a tiempo excelente servicio

This was good home buying experience

I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.

From start to finish… sales associate was amazing! She was absolutely phenomenal and I would not have survived the process without her. Even after closing she was such an asset and worked with us to hold the builders and the trades accountable. The field manager is who I found made the biggest difference in our experience. We started with an amazing person, but halfway through switched to a new person who did not have the skill or ability to manage as many projects as he had. There was no follow through and no accountability for the actual construction of the home. This is the point we got his boss involved and everything changed. She was phenomenal and followed up with us making sure everything was done to our satisfaction. Building a house is definitely stressful and not for the weary, but working with the right people made it much easier and overall, Pulte does put out a good product. My advice… stay involved and on top of things and be the squeaky wheel! They want you to be happy and they do care about their product and reputation so communicate with them and hopefully you have people that jump in to help like we did. ... More

My construction manager was very helpful. He addressed all the issues prior to and post-closing in a timely manner.

I still have some outstanding issues that are being worked on. Overall, most of my issues has been resolved.

Danny construction manager has been excellent and responsive

The sales team and manager in the field were extremely helpful, friendly, and very reliable.

Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder!

I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close.

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.

We had a couple of items to be addressed, they were addressed in a very timely manner and with great effort, professionalism and care for our needs!

Construction manager knew what he was doing and attend to issues in an expedited manner. Made the process that much more enjoyable knowing I could rely on that department.

Great location, hope the rest of the developments will be up and running this year.

I'd rate our overall buying process from start to finish as good. This is our second time purchasing a home (different builder). The Pulte team was good to work with. Specifically our construction lead and the gentleman who sold us the home were actually great regarding communication and working on our behalf. Overall construction is good on the home. We have been here about a month and we are already noticing the imperfections. These houses are going up so fast and the different trades are in and out and you can tell in the product especially in cosmetic areas. We are still waiting on some outstanding projects to be completed by the builder but communication has been good. At this time we would definitely consider Pulte again when buying a new home. ... More

Overall we are pleased with our new home from Pulte, We still have some fairly minor unresolved issues but Pulte is working through them. It seems that labor shortages have caused some of the delays and that may be beyond their control. Pulte's comprehensive warranty does give us confidence that everything will be handled to our satisfaction.

The amount paid for the house is compatible with the quality of the materials, location and community. We are satisfied with the house and support of team at Pulte Homes, despite the delay in solving some problems we had when we moved to the new house. Evan is very helpful.

I am overall satisfied with the home buying experience with Pulte. The people were very helpful, especially with regards to warranty information and where to look for in terms of assistance for home maintenance. That being said, there are some points for improvements. The workmanship for constructing the home can be improved upon, we found some appliances (bathroom, kitchen sink) not quite working as functional. Overall, great job

Quality service and very knowledgeable staff who responds promptly to all concerns.