Pulte Homes Reviews in Orlando, FL

While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.

The materials not great at all already I have issues on my house they didn’t used great materials

Great experience purchasing and build up to closing, issues after closing and response to issues not good at all

Everything went well from dealing with out sales manager and later setting things up through our building manager. Everyone was super informative on what to expect throughout the process. However when it came to giving us detailed information on when our house would possibly close even after the windows came in we got very little information. We had to keep asking and it affected our living situation at the time. We almost got kicked out of our apartment with a newborn because of the lack of communication from the building manager. As the house was finished, they left paint everywhere on the floors, cabinets, fixtures, and hardware. There was some drywall work that didn't get addressed until 3 weeks after moving in. They also still haven't come to paint the patch that they corrected on the drywall. Our toilet roll holder in the guest bathroom downstairs is broken no fault of ours. It was due to how it was installed into the cabinet, it's loose. The quality of painting on the exterior of the home could have been much better especially around the trim areas and the home numbers. We also had a minor electrical outlet issue fixed and it was due to something coming loose behind the fridge. Thats most likely due to lackluster work in that area by the electrician. Other than that we haven't had any plumbing issues, A/C, or structure issues, yet. ... More

It was an okay experience

There are many cosmetic details that can look worse over time, the finishes on the doors and other details did not leave me satisfied.

Overall the experience was extremely positive especially for first time homebuyers. The only complaint I had was the deadline process for inspections holding up the build. The initial projected date for close ended up being 5 months late due to forms needed by the city holding up stages of the build, however during that time the sales and construction teams kept in direct communication and made sure we knew what was happening at all points. Our construction manager Ray was an amazing communicator, and took the time to make sure we were happy with every single addition to the house. Couldn't have asked for a better team. ... More

John was great to work with. He was knowledgeable, forthcoming, transparent. He did not disappoint. He takes pride in what he does. I know my home is build to last by him.

Excellent quality of materials and professionalism of the Pulte team.

The home buying process was a long process with lots of paperwork involved but it was worth it in the end. The Home Builders were very communicative in letting me the latest update on the home building.

Muy buena cálida y apoyo del equipo siempre respondieron a mis inquietudes a tiempo excelente servicio

This was good home buying experience

I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.

From start to finish… sales associate was amazing! She was absolutely phenomenal and I would not have survived the process without her. Even after closing she was such an asset and worked with us to hold the builders and the trades accountable. The field manager is who I found made the biggest difference in our experience. We started with an amazing person, but halfway through switched to a new person who did not have the skill or ability to manage as many projects as he had. There was no follow through and no accountability for the actual construction of the home. This is the point we got his boss involved and everything changed. She was phenomenal and followed up with us making sure everything was done to our satisfaction. Building a house is definitely stressful and not for the weary, but working with the right people made it much easier and overall, Pulte does put out a good product. My advice… stay involved and on top of things and be the squeaky wheel! They want you to be happy and they do care about their product and reputation so communicate with them and hopefully you have people that jump in to help like we did. ... More

My construction manager was very helpful. He addressed all the issues prior to and post-closing in a timely manner.

I still have some outstanding issues that are being worked on. Overall, most of my issues has been resolved.

Danny construction manager has been excellent and responsive

The sales team and manager in the field were extremely helpful, friendly, and very reliable.

Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder!

I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close.

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.

We had a couple of items to be addressed, they were addressed in a very timely manner and with great effort, professionalism and care for our needs!

Construction manager knew what he was doing and attend to issues in an expedited manner. Made the process that much more enjoyable knowing I could rely on that department.

Great location, hope the rest of the developments will be up and running this year.