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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 762 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Pulte Homes - This was good home buying experience
- Emmanuel O.
- Verified HomeBuyer
- July 30, 2021
- Saint Cloud, FL
This was good home buying experience
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Home
- Daniel H.
- Verified HomeBuyer
- January 31, 2026
- Oviedo, FL
We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey was positive overall, but we’re truly sorry for the frustration you experienced at the end regarding the landscaping and lake view. We understand how important lot selection and views are when choosing a home, and we appreciate you bringing this to our attention. We'd like to escalate this to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great customer service
- Khaleel R.
- Verified HomeBuyer
- November 07, 2025
- Mount Dora, FL
Quality could have been better but Pulte Warranty Service addressed all the quality issues right away. Very responsive, great experience.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that our warranty team was quick to respond and took care of your concerns right away! While we’re sorry the initial quality didn’t fully meet expectations, we’re happy the service experience was a positive one. We truly appreciate you choosing Pulte and hope you continue to enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great processes leading to great communication and support, but too much emphasis on building codes
- Anonymous
- Verified HomeBuyer
- November 06, 2025
- Winter Garden, FL
The process from signing the sales agreement to the final delivery of the home is impressively well managed and organized. Every step is clearly defined, which helps buyers feel confident and informed throughout the journey, though the quality of materials and construction focus only on meeting the basic "code" requirements. From a construction standpoint, these standards represent the bare minimum necessary for compliance, rather than a particularly high standard of quality or craftsmanship.
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that you found the homebuying process well organized and that our team helped you feel confident and informed from start to finish! At the same time, we’re sorry to learn that the quality of materials and craftsmanship didn’t fully meet your expectations. We truly appreciate you taking the time to share your perspective, it helps us identify ways to improve the quality and value we deliver to our homeowners. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
HOA HORRIBLE
- Nancy T.
- Verified HomeBuyer
- August 13, 2025
- Saint Cloud, FL
This community's HOA is absolutely horrible in response time for architectural submittals. 45 days and beyond is unacceptable as most vendor quotes are good from 15 to 30 days! As a former HOA president and one who reviewed arbs in a community of 280 homes (and this is a NEW Developoment with no where near that amount yet) my turn around was 48 HOURS! Something needs to be done to get a grip on this timeframe!! UNACCEPTABLE!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so sorry to hear that you're experiencing frustrations with your HOA, and we appreciate you bringing attention to the areas we can improve. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Outstanding Experience with Pulte Homes and Exceptional Guidance from Diana
- Jose F.
- Verified HomeBuyer
- June 04, 2025
- Orlando, FL
We recently had the pleasure of working with Pulte Home Builders and could not be more satisfied with the entire experience. From the quality of the construction to the professionalism of the team, everything was handled with care and attention to detail. A special mention goes to Diana, who was absolutely outstanding throughout the entire process. As our advisor, she was knowledgeable, responsive, and truly cared about helping us find the right home. Diana took the time to understand our needs and guided us every step of the way with patience and professionalism. She made what could have ...
Pulte Homes responded:
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was such a positive one, and we’re especially grateful for your kind words about Diana. It's wonderful to know that she goes above and beyond to support her homeowners, and we’re so glad her knowledge, care, and dedication made your journey smooth and enjoyable! Thank you again for your kind words and your recommendation! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Terry
- William M.
- Verified HomeBuyer
- December 03, 2024
- Apopka, FL
This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Leo-builder James-Sales
- Kendal R.
- Verified HomeBuyer
- November 30, 2024
- Mount Dora, FL
From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Purchase Overview
- Anonymous
- Verified HomeBuyer
- November 10, 2024
- Saint Cloud, FL
Overall the financing portion drugged on unfortunately...I wish someone would've told me upfront exactly what documents were needed vice 2 or 3-days expressing they needed this & that.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Overall a great home with minor snags en route
- Timothy L.
- Verified HomeBuyer
- September 26, 2024
- Saint Cloud, FL
Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Excellent Customer Service from our site supervisor, Vaughn, our warranty manager Rob, and their managers!
- Antoinette G.
- Verified HomeBuyer
- August 04, 2024
- Saint Cloud, FL
We had a couple of items to be addressed, they were addressed in a very timely manner and with great effort, professionalism and care for our needs!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Review
- Luis T.
- Verified HomeBuyer
- July 08, 2024
- Orlando, FL
Construction manager knew what he was doing and attend to issues in an expedited manner. Made the process that much more enjoyable knowing I could rely on that department.
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Excellent Experience
- Laura F.
- Verified HomeBuyer
- June 03, 2024
- Apopka, FL
I appreciate all the individual attention and willingness to work with a slight delay in the closing. Everyone has been very responsive, respectful, and supporting. Thank you.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
He would email me and tell me how it was going.
- Steven W.
- Verified HomeBuyer
- May 31, 2024
- Clermont, FL
Great location, hope the rest of the developments will be up and running this year.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Good overall experience
- Anonymous
- Verified HomeBuyer
- May 09, 2024
- Apopka, FL
Building and moving can be overwhelming and stressful. Pulte made over experience happen efffortlessly. They were there to answer any questions or concerns. They accomodated our desires in building of home the best they were able. I highly recommend Pulte Homes.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Sk
- Shaokun J.
- Verified HomeBuyer
- April 03, 2024
- Winter Park, FL
Has been a Good experience with Pulte
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The salesperson, James was wonderful and so was the project Manager, Dylan
- Jenny O.
- Verified HomeBuyer
- February 08, 2024
- Apopka, FL
Overall it was a great experience. James really helped me get answers to questions and Dylan the project manager was 5 star. He is so patient and thorough. He followed through with everything he said was going to do. The building process took to long because of the permitting and the subs working when after hours, shutting the builder for days. For the most part is was great.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Great experience so far. Just some minor issues
- Anonymous
- Verified HomeBuyer
- February 05, 2024
- Montverde, FL
Good experience so far, some minors issues with painting, details, finishing. I've requested warranty for some fixes and I am still in the process of getting them done.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nathan was amazing, every obstacle that came our way, he personally went above and beyond to correct and was very forth coming with information. I really appreciate him being an intrical part of the building process for me and my family.
- Ciairra L.
- Verified HomeBuyer
- December 27, 2023
- Apopka, FL
Nathan from Pulte Homes was amazing (10 of of 10!) every obstacle that came our way, he personally went above and beyond to correct (spectrum issues, lawn issue etc) and was very forth coming with information. I really appreciate him being an intrical part of the building process for me and my family because he made it easier on us.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Good experience
- Genette W.
- Verified HomeBuyer
- November 27, 2023
- Apopka, FL
I'd rate our overall buying process from start to finish as good. This is our second time purchasing a home (different builder). The Pulte team was good to work with. Specifically our construction lead and the gentleman who sold us the home were actually great regarding communication and working on our behalf. Overall construction is good on the home. We have been here about a month and we are already noticing the imperfections. These houses are going up so fast and the different trades are in and out and you can tell in the product especially in cosmetic areas. We are still waiting on some ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My New Pulte Home
- Audrey T.
- Verified HomeBuyer
- August 30, 2023
- Orlando, FL
I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Overall a good experience
- Kenneth K.
- Verified HomeBuyer
- July 07, 2023
- Clermont, FL
Overall we are pleased with our new home from Pulte, We still have some fairly minor unresolved issues but Pulte is working through them. It seems that labor shortages have caused some of the delays and that may be beyond their control. Pulte's comprehensive warranty does give us confidence that everything will be handled to our satisfaction.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Very good experience
- Jorge B.
- Verified HomeBuyer
- June 29, 2023
- Kissimmee, FL
The process with mortgage broker was difficult for me, but I understood why took so long to be approved. Everybody worked with a higher standard of attendance and care with me.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Great
- Vinicius E.
- Verified HomeBuyer
- May 25, 2023
- Clermont, FL
The amount paid for the house is compatible with the quality of the materials, location and community. We are satisfied with the house and support of team at Pulte Homes, despite the delay in solving some problems we had when we moved to the new house. Evan is very helpful.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Overall happy but the workmanship needs better improvement
- Anonymous
- Verified HomeBuyer
- May 13, 2023
- Winter Garden, FL
The sales process was fantastic however the workmanship needs improvement as for the price it seems to have rushed work and the quality of trades are not to the standard I would expect for the price of home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
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