Pulte Homes Reviews in Orlando, FL

Overall good experience. There are good points and not so good points with new builds as there are with established homes. Pulte is very responsive to the customer issues. Field Manager Joe took care of us and Adam is super with our warranty calls.

The home buying experience was great - but now that I’m in my new home- huge disappointment- light fixtures have detached from ceiling and I haven’t gotten a response from Warranty people in a week— worse yet roaches were in my residence after carpet was placed- I thought issue would be resolved—- I have an infestation- probably due to a dumpster overflowing with trash next door that has been a hazard for over a month— HELP!

Over all , it's alright, but needs to concentrate more on finishing touches.

Everyone that we directly worked with was great. We love our house location, style, and layout. However, I feel like for the price we paid, the quality does not match. It seems like corners were cut to put cheaper material in where just doing it right the first time would have been better. When you find beer bottles in your home during the construction process you really question who is actually building your home. I think for the price point, Pulte could have done better subcontracting trades.

My experience was good, only I lacked that at the time of showing the property in this case the model house to emphasize what the house does not bring, such as improvements, in this case, better floors, the dashboard, the metal, and wooden handrails, improved walls. I understood that the house was delivered as it was taught to us and when I received it I was disappointed that what I had seen and bought was not what they were giving me and all because the sellers were not clear at the time of showing the property.

overall was a good 3xperience, had to pay a ridiculous amount of money to postpone my closing due to contingency home contract fall apart, also the workmanship is not as good as other builders at least on the finishes and some structural, responsiveness to the issues I have is not good, still have issues and warranty request was put over a month now and nothing done

You are able to design your home with features you desire.

The paint used is way to cheap for what you pay for. You can just look at the wall the wrong way and it marks up. There should be an upgrade on the paint.

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.

I am an experienced and retired executive with lot f background in real estate. Pulte needs to shape up in its corporate behavior. Currently it stinks. You have collected initial contribution of $2500 for amenities and collecting monthly HoA. what for". You did not have even nerve to inform us the timeline for amenities. You are interested only to make money but not fulfill your promises. It is better for your senior executives to come and meet with us before gets chastised by a judge and make refunds to community. Your nasty corporate behavior needs to be changed. Will be happy to talk to you. ... More

Compare to other builders . Pulte home is better.

So many little issues needed to be resolved even though the house was supposed to be move-in ready. Door bell not working, paint not properly done, nails could be felt under many places in the carpet...just to name a few. A proper list would take up a page. I would advise Pulte to have quality supervisors in place who's job it is to come do a checklist in the house before the house is handed over to the buyer.

U guys are taking too long to respond to outstanding issues. Issues needs to be fixed in a given time frame. Grateful if this matter can be looked into urgently. Some issues were taken care off but the main ones remain

The buying and mortgage part of our experience was good to excellent. Our field manager, Taylor, was helpful and attentive to our concerns during construction. Our problem was that each time we visited the construction site, we found numerous issues with the quality of work. (Concrete, Framing, drywall and tile.) Nearly every phase had several issues that had to be corrected to be anything close to acceptable. One exception was the kitchen. The countertops and cabinets were great and installed correctly. Our punch list was partially completed prior to closing, and warranty services is slowly scheduling the trades to remedy the remaining issues of poor workmanship noted during our walkthrough. We are happy to finally be living in our new home, and we are looking forward to the correction of the outstanding issues. ... More

This home delivery experience was not good. The project manager was in a rush to change his job and he did not care about the situation of the property at the time of closing. So, we need to deal with the warranty teams to fix what was not ready at time of closing.

When purchasing a new home, Pulte was at the top of the list due to competitive pricing and variety of models. I graded 3/5 stars for the quality of the home since we closed on a home that was not fully completed (missing tile installations, grout not fully completed, dishwasher not properly installed) and 3/5 for responsiveness to issues because it took a month before Pulte scheduled workers to fix these outstanding issues. We closed on the home at year end hoping Pulte would be able to fix all these things quickly, but it has taken time to get workers scheduled to do these items (almost a month later). For the majority of the work, it is good quality. It all depends on the local contractors that are being hired to do the work. Our 3rd party inspector said Pulte did a solid B rating for our home during the predrywall inspection (it's difficult to be graded as "A"), and at final walkthrough it was the final touches that was missing (such as filling in marks in drywall and paint correction). Also, one of the bathrooms is completely unusable due to a water pressure issue since the water does not run in the shower and toilet fills up slowly. The trustworthiness of the Sales Rep and Field Manager we worked with were amazing during the building process. Field Manager would send frequent weekly updates and answer questions in a quick manner (sometimes minutes after text is sent) and the Sales Rep would help resolve any other outstanding questions (such as HOA contacts). If I were asked if I recommended Pulte to others, I would say "yes" but don't expect perfection and know that you'll likely have to wait for fixes to be completed. ... More

The house design is beautiful. However the construction workers are somewhat sloppy, careless, and needed closer construction manager supervision. After delivery, we found so many construction errors that could have been detected and corrected prior to closing. I do not want to mention error details but the list is long. The good thing is that the post closing construction manager is on top of our requests. He has been able to correct several of the mistakes. But the saga continues… All other aspects of the buying process went very well.

Need to follow up more to get things done

Are garage door was painted the wrong color I told pulte about it and nothing was done.

Pulte quality and finish is very lacking . Internal finishes not great . Brickwork on driveways and porches are like armature brick layers . Painting & drywall could really use a more neat finishers . Overall I will rate the home @6out of 10 .

Quality of workmanship is mediocre. I had a contractor come to repaint the walls to my colors. At that time they found that some of the walls were not straight and had a slight bow in them. There were some other issues that were pulled out by independent survey team that found various other issues as well, most of these were addressed by the Pulte team and fixed very quickly.

Even though we like the quality of workmanship in our home, the closeness to the airport should have been taken into consideration. Indoor airplane noise is bad for one's health. I believe simple things should have be done in the home to minimize/reduce this noise. I would like to know what can be done to this end. You don't want to be in bed and hear loud plane noiwe landing or taking off. How does one enjoy the courtyard? In addition, it does take a while for a technician to respond to issues and when scheduled, some do not show up.

Ryan and Tyler made this extremely expensive experience bearable. This team made my buying process less stressful and Ryan was better than my own realtor in providing me with updates and helpful information …. Thanks Ryan. There will always be littles issues but Tyler my project manager has been working to correct any issues.