Pulte Homes Reviews in Orlando, FL

Pulte title company was horrific at communications. Omar Wes and Maria kept me sane through this process and they were the only reason I continued to move forward with pulte. A lot of the issues I had were with the trades and the poor workman ship. I’m now in my home and see so many flaws. Whenever i reach out to Pulte warranty, they have an excuse for everything, which is unacceptable in a house that cost so much. My lights dim and flicker and their own electrician told me that my house was underpowered. My carpet is torn, baseboard missing paint, tons of drywall seems can be seen through paint, and an excessive amount of bulkiness in my carpet. ... More

Our sales rep at the beginning of the process of buying our home was fantastic. He was proactive in his communication, regularly checking in to provide updates about the progress of our home purchase and build. Our construction manager was responsive in a timely manner to our requests for updates. We understood the lack of proactive communication, because he expressed that he was extremely busy because he was the only Spanish-speaking employee in the area so had many Spanish-speaking clients he had to liaise with. Still, he was able to provide a timely response to any questions we had. As we approached closing, our contact with Pulte began to go downhill. We had several issues pop up at the last minute regarding the workmanship and quality of finishes in the home. It has been more than two months since closing and some of the pre-closing repair requests have not been addressed. The responses from the warranty department are not made in a timely manner. We have purchased other new construction homes in the past and have received much more prompt, professional service from those builders. Overall the house is beautiful but it was not delivered in the condition we contracted for. We are very disappointed with the level of service and would therefore not recommend building with Pulte. ... More

Nothing special, just some basic build quality.

Can be a 1000 times better communication is the key to success

Wondering if they are doing quality control, kitchen cabinets have a lot of dents, tears and almost no door handle are straight! Cabinets installed in the wrong direction, holes made on the bottom of the cabinet and when reported, poorly patched it and made new holes thinking this is acceptable! Mirror in bathrooms looks used and have chips! Wood stairs have visible nails everywhere and some coming out and cutting your feet! Spindles are not properly fixed, promising date for completion, nobody shows up or call and then no follow up are made, and answer to messages or emails look optional, I don’t have all day so I’ll stop here!!!! ... More

While Pulte planned on nice homes and materials, the inferior workmanship of several trades standing out in the homes and the following up service is also poor and unsatisfactory!

Workmanship is worst I have seen. Never seen brand new homes with this many issues with my past builders

I was very disappointed in the sloppiness during the construction process with paint and drywall materials found on many finishes and resulted in the need for steam cleaning. There seemed to be a rush to complete the home which was behind scheduled and definitely a trade off between quality and speed. The CM seems over stretched and able to focus as there were too many houses to manage. Overall it was a very average experience and so far a very below average experience with after closing service for issues requested in Pulte Owner's Entry portal.

Please help me here. I’m first time home buyer

Still waiting for things to be fix.

Very disappointed with the quality and materials

Since I moved I have home issues but Mr King came 1 time after that I summit my request nothing was done. Also dumpster truck company started to work at 5 am this is unacceptable because we have kids and dogs sleeping at this time. and others words super intendents only sleeping in the trucks all day. Contractors block streets and do what they want . my next review is going to google.

This builder is all about craftsmanship, but is NOT, be aware of details and installation procedures.

Once you make your decision they lose motivation to do anything. Don't take their word at face value. Check and doublecheck. Because they will tell you one thing and do something different or nothing at all.

We chose Pulte because of name recognition for quality homes. Unfortunately we are not impressed by what we received and there are still issues with our home. I would definitely have to think twice if I were ever to buy from Pulte again.

While Ryan was doing his best. His workers and people hired by Pulte were not good We are still waiting for many items to be finished We closed on August

Pulte mortgage was the absolute worst mortgage company I’ve ever dealt with, and I have dealt with a few. They should not force us to use Pulte mortgage. The whole closing process was not very pleasant. Our refrigerator was not hooked up to water & the house was filthy when we moved in.

Overall a very average experience especially after the contract was signed.

don't use their mortgage company and make sure you have a good realtor that keeps on top of everything

It is very concerning that you are making a big investment, there are not quality controls follow by Pulte to deliver a quality product. There are expectations that the client has to understand the issues, but it is hard to do so when issues are related to a lack of quality control procedures not been followed. When you see all the visible issues, you get really concerned about what it is hidden. There are big issues with the quality of the finishes and the quality of the materials used are questionable.

Finishing of my room garage was not appropriate. I found so many holes in garage and surfaces are uneven. Before closing I met ryan home supervisor. We found some small issues during inspection and he told me we will take care of everything. I request him to move outlet from bottom to top for TV. He promised us, he will definitely take care of that.It was very easy job. After closing of home I give him access of my home for few weeks to finish outlet job. After certain day he didn’t answer my call or text msg. He is lying to me and didn’t fulfill my request till today. Please advice everyone before closing make sure everything taking care. Because afterwards they won’t care. ... More

Very bad post construction

Pulte was not good on communicating throughout home building process. Although there were issues with delivery of items. Delays or missing items were never recieved. Because of the delays i had additional unexpected costs.

Check everything and make them properly clean the property. A new home should not be turned over to the buyer in bad condition.

This is my second home purchase with Pulte and almost might be my last. It was a true headache from the beginning with the sales center and lack or attention to detail and communication. The saving grace was the field managers who actually communicated very well and helped along the way. If I was to purchase again and saw the same sales team I dealt with I would leave. To obtain any updates from them was like pulling teeth. Even the local main office was also terrible at communicating. Due to covid we had supply issues but my home started after homes that had been purchased after me because the sales rep forgot to submit everything on time. ... More