Pulte Homes Reviews in Orlando, FL

My overall experience was great do far.

This builder is all about craftsmanship, but is NOT, be aware of details and installation procedures.

I am Happy with my house purchase. I was the first to move in. Its a little diferent.

Fine details and finishes needs lots of improvement. For the price you paid, the finishing on the house was poorly done. Makes you worry about things underneath the surface that is not visible to the eye.

Excellent customer service throughout the entire buying process!

Quality of workmanship & materials: We are really happy my wife and me. We are just waiting Adam fix some things in our home like the ventilation panel garage and other few things Adam already know.

I have to say it was a great experience from the start. Due to the pandemic we could not visit the location so everything was done online or via phone call. We just closed on the property and happy to say that all went smooth!

Pulte office staff were responsible for an awful and completely unreasonable buying experience. If not for the value and location of the home I would have chosen to go with another company.

Great team to work with. Responsive contractors, great sales team

The sales and field teams from Pulte are great. They always answered my questions very quickly. The remote closing experience was also good and they were able to fix small things around the house after the closing.

- Relatively high price - Low-to-medium quality - Countless mistakes/issues, big or small - Lots of delays (both material and labor) and lack of coordination - Poorly maintained construction site * Trash, food debris and alcohol containers inside the construction site * No proper isolation between completed site and under construction site - Lack of prompt response when questions or issues come up both during the construction and shortly after to resolve leftover items - They don't seem to take your concerns seriously until you make it a big deal by contacting your sales consultant in the sales office (when all the visitors can see/hear) - Poor selection of the pool builder as you can only use that company if you want to build the pool along with the house ... More

Not Happy with the outcome

Everything was great except for the fact that we have not yet received our appliances we purchased through Pulte. Also, no one has communicated when we might be getting them. We have reached out multiple times but have been ignored. This is not how this should be handled. I expected more from a large company like Pulte.

Finish was cheap for the price paid for this new house. Could have done a little better to ensure we buy from you again. At this point I’m not sure if that will happen again. Additionally, there were some issues that I did not see or were pending from the walkthrough, but had to go through warranty to resolve.

The builder showed me everything I need to know about the house in terms of the A/C filter and other major mechanics that I should keep an eye one. 10/10

We loved our experience while building our dream house with you guys. Erick our field manager was exceptional!

If you need help with ANYTHING, they are going to be there for you.

Overall good experience. There are good points and not so good points with new builds as there are with established homes. Pulte is very responsive to the customer issues. Field Manager Joe took care of us and Adam is super with our warranty calls.

The house had a lot of issues before closing, some of then were supposed to get fixed and they never completed them, we had to submit a second request.

Our entire process was a nightmare; from start to finish, we had issue after issue: ranging from sales team Inconsistencies to having to change field managers due to poor communication and errors resulting in multiple delays, to new field manager lying about things being completed and when we stopped by to check those items were not completed; preclosing we had our “celebratory walkthrough and the house was a disaster- every piece of wood mangled and chipped, doors peeling and moldy, drywall gauges, paint incomplete, unfinished patch work in ceilings, malfunctioning lights, chipped and peeling handrails with sharp edges. We were told to return in 5 days in closing day to review concerns. On closing day, the paint had been fixed and 2 doors replaced but not painted. The rest remained incomplete and as such we did not sign off on those items. We were informed the crew was enroute as we spoke to fix the remaining concerns. Agree closing, we returned to find none of the issues had been fixed (except the light finally), to which we were told they would be our first thing the next day. Within the next 24 hours we found issue after issue. Things like unfinished stairs the crew carpeted over and tried to hide it when pointed out, carpet tacks incorrectly installed with tacks sticking up in every threshold resulting in multiple injuries to our 5y/o son, ceiling fan outlet they “forgot” to brace the weight of a ceiling fan despite the “standard” of every light being ready and as such nearly falling through the ceiling into my spouses head. No apologies issues until I contacted corporate. It’s been almost a full month since we’ve been in this house and it’s been nonstop issues. We have had 4 people out to fix the stairs (the ones they tried to cover with carpet to hide) and each time a vendor comes unprepared, forcing us to be available from their hours of either 8-12 or 12-4 ( and you must be available or they’ll leave and be rescheduled for 2 more weeks down the road) and sometimes they come early and sometimes they come late and sometimes they stay well beyond their time frame. Again resulting in a full day spent waiting for them to fix an issue that they never fix. Our stairs are still not finished. 4 visits, 30 days, dozens of hours later. All in all, absolute nightmare and would never recommend to anyone. ... More

Can be a 1000 times better communication is the key to success

Amazing builder, with experience. The Salesman was very professional in the whole process. The loan process with Pulte Mortgage was a NIGHTMARE for 7 months, even though I'm existing owner with Pulte in other place. I was lucky that the Salesman mentioned me about a second loan company that approved me in 2 weeks. After closing I had some warranty issues that were fixed (long process too), but were fixed. In Overall a deffenitly will recoment Pulte as a great Builder.

Love and enjoying my new home.

While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.

Compare what's available in your area, seek out trustworthy realtors (and knowledgeable colleagues/friends) to advise you. Comparison shop, but don't be afraid to take action. Homes have real value. Money is losing value every day.