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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 891 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Pulte Homes - Amazing builder, with experience.
- Wilmer D.
- Verified HomeBuyer
- October 27, 2021
- Orlando, FL
Amazing builder, with experience. The Salesman was very professional in the whole process. The loan process with Pulte Mortgage was a NIGHTMARE for 7 months, even though I'm existing owner with Pulte in other place. I was lucky that the Salesman mentioned me about a second loan company that approved me in 2 weeks. After closing I had some warranty issues that were fixed (long process too), but were fixed. In Overall a deffenitly will recoment Pulte as a great Builder.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Pulte Homes - Love and enjoying my new home.
- Dixiana C.
- Verified HomeBuyer
- October 27, 2021
- Saint Cloud, FL
Love and enjoying my new home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Sales consultant
- lennox a.
- Verified HomeBuyer
- October 27, 2021
- Winter Garden, FL
While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
They didn't over promise, and they responded quickly to correct the smaller issues that arose after move in.
- John V.
- Verified HomeBuyer
- October 27, 2021
- Oviedo, FL
Compare what's available in your area, seek out trustworthy realtors (and knowledgeable colleagues/friends) to advise you. Comparison shop, but don't be afraid to take action. Homes have real value. Money is losing value every day.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Communication has not done properly
- Madhu P.
- Verified HomeBuyer
- October 27, 2021
- Saint Cloud, FL
Communication has not done properly
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
My Contractor Don Ali was spectacular kept me informed and met all deadlines
- Eric R.
- Verified HomeBuyer
- October 27, 2021
- Orlando, FL
The home buying experience was great - but now that I’m in my new home- huge disappointment- light fixtures have detached from ceiling and I haven’t gotten a response from Warranty people in a week— worse yet roaches were in my residence after carpet was placed- I thought issue would be resolved—- I have an infestation- probably due to a dumpster overflowing with trash next door that has been a hazard for over a month— HELP!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - It has been a smooth process.
- Reinaldo H.
- Verified HomeBuyer
- October 27, 2021
- Orlando, FL
It has been a smooth process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great people.
- William B.
- Verified HomeBuyer
- October 27, 2021
- Longwood, FL
Great people. Very responsive. Good quality. Overpriced.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Quality house with beautiful upgrades
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Oviedo, FL
Quality house with beautiful upgrades
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It's really frustrating
- Michelangelo R.
- Verified HomeBuyer
- October 19, 2021
- Orlando, FL
It is unfortunate that the moment of making the purchase has become one of the worst experiences I have had, however I have to say that the credit process, the documentation and finally the signature were excellent. Everything changes when after having made 2 walk throughs and determining the details to be repaired after 2 months they have not been repaired and they even do not respond to emails requesting the repair. The frustration has been so great that I have repeatedly requested paint and certain material to carry out the work myself, which has not been attended to either. The ...
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help!
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes builder review
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Clermont, FL
Pulte builder sells itself as one step above the other builders. I've worked with 3 builders in the last 8 years and Pulte is barely as good as the other builders. I've found that their people only care about one thing: Reviews. I didn't appreciate how many times they mentioned it. Due to covid circumstances, our house closing was delayed by a total of 5 months, which I don't hold them accountable to. It's what it is. The house itself is well built, nothing special compared to meritage homes for example. Some of the materials used and insulation, wasn't as good as meritage's for example. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Pulte Homes - Great experience, from beginning to end.
- Imran N.
- Verified HomeBuyer
- October 19, 2021
- Orlando, FL
Great experience, from beginning to end. Quality and value is excellent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First-time homebuyer with high standards? Keep moving
- Christian C.
- Verified HomeBuyer
- October 13, 2021
- Saint Cloud, FL
In general, the entire experience with Pulte from sales, to design, to construction and closing was mediocre at best. The left hand doesn't talk to the right, and overall communication and organization was poor. What should've been the most proud and exciting time of my life was 8 months of hell and escalation after escalation. Post-close has been no better, with continued issues 2 months after closing with things like pavers, paint, grading/slope of my yard (excess water pooling) and general poor craftsmanship inside the home resulting in non-stop back/forth with our warranty specialist. If ...
Pulte Homes responded:
Hi,
We are sorry you are experiencing a less than Pulte standard for your home building experience. We would love to discuss these issues with you further and escalate this to our escalation department. Please contact us at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Pulte Homes - House has a lot of imperfection , pulte only focus on volume
- Jose A.
- Verified HomeBuyer
- October 13, 2021
- Winter Garden, FL
House has a lot of imperfection , pulte only focus on volume no on quality for customers!
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
The knowledge of the Sales Agent. The ease of working with the Construction Manager
- Douglas B.
- Verified HomeBuyer
- October 12, 2021
- Winter Garden, FL
for the most part the process moved along well. The Sales Agent was very knowledgeable. The Design Studio representative was very helpful in making the process very pleasurable and exciting. The construction manager worked on our behalf to see that the quality of the construction was maintained. Then came the closing process and the agent we had was definitely the best. His explanations of every form made the process very smooth.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
lack of quality of work from all the trades
- Eileen L.
- Verified HomeBuyer
- October 12, 2021
- Clermont, FL
Do their homework care about the buyer I closed on a home that was 3/4 finished with promises that it would be taken care of and til today 6 weeks after closing they still are not completed they never return calls and they have poor service I wish I could sell back tomorrow
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
The construction manager cares about home owner's need
- Yunxia H.
- Verified HomeBuyer
- October 12, 2021
- Orlando, FL
Home owners have construction manager to care about their needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The excellent relation with my sales rep.
- Mohan S.
- Verified HomeBuyer
- October 12, 2021
- Winter Garden, FL
Landscape needs improvement Distance between buildings too small in my neighborhood Garage door poorly installed .was subsequently fixed
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Pulte Homes - Over all , it's alright, but needs to concentrate more on finishing
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Saint Cloud, FL
Over all , it's alright, but needs to concentrate more on finishing touches.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great quality, beautiful inside and out
- Edgard C.
- Verified HomeBuyer
- October 12, 2021
- Apopka, FL
Great quality, beautiful inside and out
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Manipulative
- Garry M.
- Verified HomeBuyer
- October 12, 2021
- Orlando, FL
Remember it is all about the benefit of Pulte and nothing about you the consumer!
Pulte Homes responded:
Hi,
We are saddened to hear that you had this experience with us. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 4
Pulte Homes - The material is good, but the architecture and workmanship were
- Glauco G.
- Verified HomeBuyer
- September 26, 2021
- Orlando, FL
The material is good, but the architecture and workmanship were not so good, with several errors and rework (pandemic times). In the house, there is an Irritating creak noise when walking on the second floor since we got the key (due to a rework, not well-done, baths tiles are misaligned). The Driveway blocks are uneven in some areas in front and back of the house. The lamp switches are not standard places, it is oriented by cost, not by the functionality or standardization, even with space to install it. The dark color and position of AC increase the energy consumption. It is impossible to ...
Pulte Homes responded:
We are so sorry to hear the issues you are having with your home. We would love to escalate your issues to our lead department. . In order for us to do so, please email us at customersupport@pultegroup.com with a brief summary of your issues, address and contact information.
Thank you^ AH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Pulte Homes - The house is beautiful and confortable.
- Yvette M.
- Verified HomeBuyer
- September 21, 2021
- Orlando, FL
The house is beautiful and confortable. The complex is looking nice. I am in love with my new home!!!!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Not really one of the best builders around.
- Alejandro C.
- Verified HomeBuyer
- September 14, 2021
- Clermont, FL
Not really one of the best builders around. People on the company not really customer service focus “think more and company than customers. Field manager “tony” hreat worker and person.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - Everyone we worked with was super helpful, the home is beautiful
- Nicole B.
- Verified HomeBuyer
- September 14, 2021
- Clermont, FL
Everyone we worked with was super helpful, the home is beautiful and we are extremely happy with the quality and ongoing support.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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