Skip main navigation

Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

904 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Builder awesome, sales team liars

  • James S.
  • Verified HomeBuyer
  • January 23, 2026
  • Clermont, FL

Construction manager awesome. Sales team made false promises!

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that your construction manager provided an excellent experience and strong support throughout the build. At the same time, we’re very sorry to hear about your concerns regarding the sales experience and any unmet or miscommunicated expectations, this is not acceptable and not the experience we strive to provide. We would like the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Execellent

  • Marcio d.
  • Verified HomeBuyer
  • January 14, 2026
  • Clermont, FL

It’s a Wonderful and great community!

Pulte Homes responded:
Thank you for sharing! We're delighted to hear that you had a positive experience with us and are enjoying the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Martin

  • Martin J.
  • Verified HomeBuyer
  • January 02, 2026
  • Orlando, FL

We have not had a good experience. First we were living on our home a few weeks and we had an issue with our smoke detectors. I called the warranty number and was told it’s not an emergency and they will come in 3 or 4 days. It’s a state law in Florida that you must have working smoke detectors so I don’t see how having no fire protection for my family is not an emergency. Also I pay HOA fees for my lawn to be cut, edged and fertilized none of which was being done for my first two months living in the community. I reached out to the managing group of the community and was told oh we are sorry ...

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear about the serious concerns you’ve encountered, particularly regarding the smoke detectors, having working fire protection is essential. Your concerns are important, and we would welcome the opportunity to follow up with you directly to review these issues and help ensure they’re addressed appropriately. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Carlos

  • Carlos L.
  • Verified HomeBuyer
  • December 10, 2025
  • Orlando, FL

The experience with Pulte was great though the buying process.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great home buying experience with our team! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very bad experience after closing with warranty

  • Felipe M.
  • Verified HomeBuyer
  • December 09, 2025
  • Clermont, FL

Very bad experience after closing with warranty team. Aeron in charge had no interest in following up with issues in regards to our driveway pavers which was stained and broke while we were closing, a claim was filed and no answer received, not even a follow up. Very disappointed. The details of the home in general lacked attention, the paint was terrible. Very dissatisfied with pulte.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the lack of follow-up on your driveway paver claim and the disappointment you’ve experienced with the overall finishing details of your home. We appreciate you bringing this to our attention, and we’d like to make leadership aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

I'm extremely dissatisfied with the on-site builder manager, Ryan. Despite multiple attempts to contact him over several days, he didn't answer my calls. When I finally managed to reach him via message, I was shocked to hear him say that he's not a handym

  • Jose O.
  • Verified HomeBuyer
  • November 16, 2025
  • Saint Cloud, FL

I'm extremely dissatisfied with the on-site builder manager, Ryan. Despite multiple attempts to contact him over several days, he didn't answer my calls. When I finally managed to reach him via message, I was shocked to hear him say that he's not a handyman and can't visit my house. All I wanted was for him to stop by and take a look at an issue with one of my equipment. Unfortunately, the problem remains unresolved due to the lack of concern from anyone.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had trying to connect with Ryan and the frustration caused by the lack of support. We'd like to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Very happy

  • Nelly L.
  • Verified HomeBuyer
  • November 13, 2025
  • Saint Cloud, FL

I am very happy with my house, everything is beautiful and made with very good materials. I recommend Pulte 100%.

Pulte Homes responded:
Thank you so much for your feedback. We’re thrilled to hear that you’re happy with your home and pleased with the quality and materials! Your recommendation means a lot to us. If you ever need anything, we’re here to help, enjoy your beautiful new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Comfortable details nice perfection great

  • Luis J.
  • Verified HomeBuyer
  • November 13, 2025
  • Wildwood, FL

The most beautiful home we ever had

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you love your new home and find it beautiful and comfortable! It’s wonderful to know it meets your expectations in every detail. Welcome home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive

  • Scott K.
  • Verified HomeBuyer
  • November 11, 2025
  • Wildwood, FL

The first night we had an issue with the hot water heater. Called and it was addressed the very next morning. There was also follow up phone calls to make sure we were satisfied. Nice to see service like that after the purchase. Thank you

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear your hot water issue was resolved quickly and that our team followed up to ensure everything was taken care of! It’s wonderful to know you received great service even after closing. We truly appreciate you choosing Pulte and hope you enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1 problem promised a fix 1 month later

  • Brian S.
  • Verified HomeBuyer
  • November 08, 2025
  • Wildwood, FL

I gave all the information of problem including contacts I was asked to provide . You never contacted them and I was promised that a solution would be provided by this werkend. Where is the solution.

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear about the delay and understand your frustration. That’s not the level of follow-up or communication we strive to provide. We’d like to review your case immediately to ensure your concerns are addressed, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great customer service

  • Khaleel R.
  • Verified HomeBuyer
  • November 07, 2025
  • Mount Dora, FL

Quality could have been better but Pulte Warranty Service addressed all the quality issues right away. Very responsive, great experience.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that our warranty team was quick to respond and took care of your concerns right away! While we’re sorry the initial quality didn’t fully meet expectations, we’re happy the service experience was a positive one. We truly appreciate you choosing Pulte and hope you continue to enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Purchased Pulte Home

  • Bryan M.
  • Verified HomeBuyer
  • November 06, 2025
  • Saint Cloud, FL

Pulte is a good builder this is our 3rd home with them the financing and all the paperwork Pulte makes everything easy no hassle. The quality was good also everything very modern. As for warranty department don’t sign the approval of the home until everything is actually repaired they lack initiative. But overall we are pleased with the home.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the financing process was smooth and that you’re happy with the modern design and quality! We appreciate your comments about the warranty experience and will share them with our team to help improve follow-up and communication. Congratulations on your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great processes leading to great communication and support, but too much emphasis on building codes

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2025
  • Winter Garden, FL

The process from signing the sales agreement to the final delivery of the home is impressively well managed and organized. Every step is clearly defined, which helps buyers feel confident and informed throughout the journey, though the quality of materials and construction focus only on meeting the basic "code" requirements. From a construction standpoint, these standards represent the bare minimum necessary for compliance, rather than a particularly high standard of quality or craftsmanship.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that you found the homebuying process well organized and that our team helped you feel confident and informed from start to finish! At the same time, we’re sorry to learn that the quality of materials and craftsmanship didn’t fully meet your expectations. We truly appreciate you taking the time to share your perspective, it helps us identify ways to improve the quality and value we deliver to our homeowners. ^KH

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Home Buying Experience

  • Sewram R.
  • Verified HomeBuyer
  • November 06, 2025
  • Mount Dora, FL

During our home search we saw many homes but there was something holding us back to a final commitment until we step into Pulte Home in FootHills Preserve. This was our last home on our list and we almost miss it ! But as it goes down we met with Jennifer the sale agent who was fabulous and as the saying goes we fell in love at first sight with the move in ready home she showed us , it was everything we wanted.Jennifer was friendly yet professional and took care of all until closing , the construction manager Garrett made sure any concerns we had were addressed and answered all our ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that your visit led you to the perfect home! It’s great to know that Jennifer, Garrett, and Cristin each played a part in making your homebuying journey smooth and enjoyable! We’re so happy that you love the craftsmanship and details of your new home, and we truly appreciate your kind recommendation. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Warranty Support, But Too Many Initial Problems

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2025
  • Orlando, FL

Our experience with Pulte has been mixed. While the design and community are appealing, we’ve run into several issues that have made our first months as homeowners more stressful than expected. Communication around landscaping was especially frustrating—no clear plan was ever provided, and our feedback was not incorporated. Additionally, the mortgage rates offered through Pulte’s preferred lender were significantly higher than current market rates, which created unnecessary financial pressure. We’ve also had several construction-related problems, including a plumbing failure that ...

Pulte Homes responded:
Thank you for sharing your detailed feedback. We’re glad to hear that your warranty experience has been positive, but we’re very sorry for the construction, communication, and lending frustrations you’ve encountered. Your concerns about quality control and clarity are important, and we’ll make sure they’re shared with our team for improvement. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

John R

  • John R.
  • Verified HomeBuyer
  • November 05, 2025
  • Orlando, FL

Was a wonderful experience. Donald was amazing to work with and very patient and understanding. Everyone in between to Kyle . Kyle was awesome and went out his way to make sure our house was 100 percent perfect.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had a wonderful experience while working with Donald and Kyle! It's wonderful to know that they were great to work with and helpful throughout your process. Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2025
  • Montverde, FL

I'm disappointed with Pulte. Very slow response

Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Makes Great Homes!

  • Andrew C.
  • Verified HomeBuyer
  • October 16, 2025
  • Clermont, FL

We started our home buying process with Gisabel, who was very attentive and answered all our questions. We really felt that she went to bat for us and was a great resource through the process if we had any issues with other teams. We started our home build with Kris who provided weekly status updates with pictures included. This was very helpful for us and made us a part of the build process seeing the home go from dirt to completion! We then were transferred to Shelby for the finishing touches, and we could not have been happier with her work! She really took care of every small detail as if ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Gisabel, Kris, Shelby, and the entire team made your homebuying and building journey seamless and enjoyable! It’s fantastic that you felt involved throughout the process and that every detail of your new home was taken care of. We truly appreciate your kind words and wish you many happy years in your beautiful new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good sales pitch but overworked construction managers, shoddy workmanship and inadequate oversight

  • Mahalingam S.
  • Verified HomeBuyer
  • October 16, 2025
  • Saint Cloud, FL

Don't just sign the contract and take things for granted until the pre-closing walk-thru. We visited the site on a regular basis and asked our construction manager a ton of questions about things that did not look right even to our untrained eye. Fortunately, he was diligent and responsive and did his best to set things right, in spite of being overworked with 14 houses under construction to supervised at the same time. Initial workmanship on framing, drywall and trim finish were below par. Be sure to engage your own building inspector. We paid for independent inspections for both pre-drywall ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are glad to hear your construction manager was responsive and helpful throughout the process. We understand how important quality and attention to detail are during construction, and we value your comments as we continue working to improve our building and inspection processes. Thank you again. ^KH

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Professor

  • Craig M.
  • Verified HomeBuyer
  • October 09, 2025
  • Mount Dora, FL

Our Super and sales agent were amazing!

Pulte Homes responded:
Thank you for sharing your feedback with us. We're so glad to hear that you had a positive experience with our team! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cristian

  • Cristian G.
  • Verified HomeBuyer
  • October 09, 2025
  • Orlando, FL

Excellent house and the finished are great , exceed my expectation

Pulte Homes responded:
Thank you for sharing your feedback. We’re delighted to hear that your new home exceeded your expectations and that you’re enjoying the finishes! Wishing you many wonderful memories in your new space! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience overall. Pulte is the trusted choice.

  • Hamza A.
  • Verified HomeBuyer
  • October 09, 2025
  • Saint Cloud, FL

Quality builder and service with reps was great. I think they are step above many other big name builders in terms of quality

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great experience overall with us! We appreciate your kind words, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Home with a great floor plan

  • Stanley B.
  • Verified HomeBuyer
  • October 08, 2025
  • Mount Dora, FL

In general the house purchase went well and we are happy with the end result. Some of the issues we had were solved quickly others are taking too long.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that your purchasing process went well and are happy with your home and loving its floor plan! We're sorry to hear that you are experiencing concerns in your home and trouble getting them resolved, we'd like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Bad shower flow

  • Marcio G.
  • Verified HomeBuyer
  • October 08, 2025
  • Clermont, FL

The shower flow is not good And the boiler does not work well!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your shower flow and boiler. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Great

  • John G.
  • Verified HomeBuyer
  • October 08, 2025
  • Orlando, FL

Patrick, Randall and Jimmy were all Awesome.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience while working with our team! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5