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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 891 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

891 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Don't expect too much!

  • Tin P.
  • Verified HomeBuyer
  • October 20, 2020
  • Winter Garden, FL

The "celebration walk" and the closing date is too short, the list to fix things identified during the walk was not 100% completed but we still have to check the "complete to my satisfaction" in order to have the closing signed and we can moving in a.s.a.p. I still have 2 issues not solve yet after the closing. For seniors not familiar with online app from the computer, don't expect help from the foreman to solve these issues for you, even a simple ones. The responsiveness to the issues after closing is almost none.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2020
  • Winter Garden, FL

My family and I moved to Florida from NJ during the pandemic, sight unseen. Carly made us feel very comfortable in the process. I would highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - William our building manager was off the chart great!

  • Bryan S.
  • Verified HomeBuyer
  • September 16, 2020
  • Saint Cloud, FL

William our building manager was off the chart great!!!! He is truly an asset!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy with warranty response

  • Ricardo A.
  • Verified HomeBuyer
  • September 16, 2020
  • Saint Cloud, FL

Not quick response to construction issues before or after the closing.

Pulte Homes responded:
We are so sorry to hear that our response has not been excellent. If there are any unresolved concerns we can assist with, please feel free to email a brief summary along with your address and contact information to customersupport@pultegroup.com. ^AS

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Love My new home

  • Sara E.
  • Verified HomeBuyer
  • September 16, 2020
  • Orlando, FL

The only issue I am having is that there is a water issue behind my townhouse which is going to need to be remediated With a drainage system of some sort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Respnsiveness to issues aren't good

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Oakland, FL

Working through the warranty process for some things that have needed fixing and it is taking a long time to get fixed. There is a lack of communication and I am having to consistently follow up.

Pulte Homes responded:
We are sorry to hear that our response time has not been excellent. If there are unresolved concerns that we can assist with, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Pulte Homes - An easy experience.

  • Kevin N.
  • Verified HomeBuyer
  • September 15, 2020
  • Longwood, FL

An easy experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great decision to purchase with Pulte

  • Alfonso R.
  • Verified HomeBuyer
  • September 15, 2020
  • Saint Cloud, FL

I 100% recommend to find a new home with Pulte, very satisfied

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The building process was pleasant and seamless and the result

  • Angelica H.
  • Verified HomeBuyer
  • September 15, 2020
  • Saint Cloud, FL

The building process was pleasant and seamless and the result was a well constructed home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The most ridiculous builder ever.

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2020
  • Oviedo, FL

We were told that we should pick Pulte Title to do the closing because being part of the parent company the things go much more smoothly. Lie. Total lie. Our final walkthrough was scheduled after the closing and the keys to the house were not given to us for two full days after the closing. And then when we needed repairs done, we simply did not get any response for weeks, and got service only after we escalated the matters to senior management.

Pulte Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns. We would like to escalate your concerns and would appreciate if you could send us a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com. Thank you. ^AS

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Good value, workmanship could use some supervision

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2020
  • Saint Cloud, FL

Good value for what I paid, all appliances and blinds installed. Bought the home already completed. Workmanship regarding drywall and cabling could have been better. Also cleanliness of the floor, still removing paint spots and wood glue from the floor, nothing major. Truly love the house, great value for single or couple young professionals looking for quality lifestyle.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Excel

  • Juan R.
  • Verified HomeBuyer
  • September 09, 2020
  • Saint Cloud, FL

Excelente

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Quality and Value

  • Jeffrey F.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

My Pulte home is exact;y what we were looking for and we could not be happier with the quality we received for the price we paid.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience Overall

  • John L.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Sales and Warranty Personnel have been fantastic to work with!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Above average but lacking.

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Quality of workmanship: no major issues but is lacking in attention to detail. Drops of paint and drywall mud on the flooring throughout the home, and in the showers. Trustworthiness: overall a pleasure to work with, the sales department was very helpful and informative. During a warranty repair where the bottom of a sliding closet door was falling apart it was found that all of the sliding closet doors were having the same issue. When the repairman called the building manager to report what we had found the building manager seemed annoyed that he was calling her while standing in front of ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great, and honest experience in buying. Opposite after moving in from warranty

  • Richard N.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

I would buy from the sales rep 100 times over and the the site manger is great too. Warranty team is poor, talk a great game but poor delivery.

Pulte Homes responded:
While we are happy to hear that you had a good experience with our sales team and your site manager, we are disappointed that our warranty team has not provided excellent service. We would like to help and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - Very helpful

  • Derek T.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a very nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Winter Garden, FL

Thank you for building my new home. I’m slowly getting unpacked. The builder team is very nice and good about communications. They will do whatever they can as quickly as they can if you have requests or concerns. The contractors work could be done a bit better for the price paid.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Neat and Clean Work

  • Pervaiz K.
  • Verified HomeBuyer
  • September 08, 2020
  • Orlando, FL

They have Great TEAM who did the entire home building very interesting step by step process with me we love that so if there is something we didn’t like it we could change it, thanks to everyone in Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good !

  • Mai N.
  • Verified HomeBuyer
  • September 08, 2020
  • Orlando, FL

Builder is very responsive to our concerns!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Extremely negligent when supervising their trades or workers.

  • Hugo D.
  • Verified HomeBuyer
  • September 01, 2020
  • Saint Cloud, FL

Extremely negligent when supervising their trades or workers. You buy a new home, to start fixing all the messes, mistakes, and wrongdoings for at least the first two months after you move in. It is outrageous...

Pulte Homes responded:
We are so disappointed to hear that you are struggling with unresolved concerns with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with you address and contact information. Thank you. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Workmanship

  • Johanna C.
  • Verified HomeBuyer
  • August 25, 2020
  • Saint Cloud, FL

We still have issues reaching out to the people that were supposed to complete The work at our home we were promised a prompt response to resolve this issues such As the a/c Not reaching master bedroom, garage door interior not completed, exterior wall stucco has a whole that may allow critters to enter the structure, there was a door delivered right before closing that was not painted completely, etc... it is unfortunate to have to leave such a bad review to a very prestigious company we feel deceived and tricked as one of the project managers assured us that this issues would be resolved ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.

  • Binita P.
  • Verified HomeBuyer
  • August 25, 2020
  • Orlando, FL

Please don’t buy pulte homes, one of the worst company when it comes to quality.

Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quality products with professional and courteous people.

  • Susan B.
  • Verified HomeBuyer
  • August 25, 2020
  • Winter Springs, FL

Pulte Homes takes pride in delivering a product that homebuyers can be proud to own with the latest in technology,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Expensive but with good quality

  • Paulo N.
  • Verified HomeBuyer
  • August 19, 2020
  • Kissimmee, FL

Expensive but with good quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5