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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Reliable, Client-oriented builder
- Anonymous
- Verified HomeBuyer
- July 03, 2020
- Saint Cloud, FL
The whole entire process was smooth and even after our house is closed, Pulte is still responsive in handling issues that needed to be handled. They certainly care about their buyers’ complete satisfaction both before and after closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our dream home
- Fabian C.
- Verified HomeBuyer
- July 01, 2020
- Winter Garden, FL
Pulte has been amazing the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy with construction team
- Ravic B.
- Verified HomeBuyer
- June 30, 2020
- Saint Cloud, FL
Mr Christian construction manager was excellent in every way Will go out of his way to make sure we were completely satisfied
Pulte Homes responded:
Thank you so much for sharing your experience working with our team. We agree that they are the best of the best! We wish you all the best in your new home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Shahid E.
- Verified HomeBuyer
- June 28, 2020
- Orlando, FL
Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for leaving a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great builder
- Isabel N.
- Verified HomeBuyer
- June 26, 2020
- Winter Garden, FL
It was a great experience buying our house with Pulte. We had some issues, but talking with some friends that bought houses with other builders We notice that we had fewer problems and less important problems. We recommend Pulte as a builder.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Nightmare
- Omayra H.
- Verified HomeBuyer
- June 24, 2020
- Orlando, FL
Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before ...
Pulte Homes responded:
We are so disappointed to hear that you had a frustrating experience and are left with unresolved concerns with your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Unhappy with how they handle errors in workmenship.
- Philip T.
- Verified HomeBuyer
- June 24, 2020
- Winter Springs, FL
In the beginning they were attentive to ant little problems but since moving in they tend to ignore you and things do not get done. To rate them as excellent would not be telling the truth.
Pulte Homes responded:
We are so sorry that we have not been responsive to your concerns. We would be happy to make leadership aware and work with you to address these issues if you could please email customersupport@pultegroup.com with some additional information. Thank you for bringing this to our attention. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
100% worth it!
- Ralph H.
- Verified HomeBuyer
- June 17, 2020
- Saint Cloud, FL
Having a house built was easy. All the people involved made it a nice experience. I have been in the home for almost 2 months and I'm amazed at the quality of the work. This has been the best decision I have made and I'm 97 years old. I'm very happy with my decision to build a home with Pulte Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleasant experience throughout the whole process!
- Toni G.
- Verified HomeBuyer
- June 17, 2020
- Orlando, FL
Linda, John, Mark were great in addressing any questions and concerns from sale and construction. Richard Ireland is on top of any guarantee issues that may arise. Pulte Homes are Leaders in building excellent communities!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality
- Alexis C.
- Verified HomeBuyer
- June 17, 2020
- Saint Cloud, FL
We are so happy everything is going well the quality and finish is very good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home
- Colleen V.
- Verified HomeBuyer
- June 11, 2020
- Winter Garden, FL
I would highly recommend Pulte Homes. We were not living in Florida when the home was being built, when we arrived the home was in great condition. This is our 3rd home we built, and by far the best.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our new home!
- Matthew G.
- Verified HomeBuyer
- June 03, 2020
- Longwood, FL
We are extremely happy with our new purchase of our house in the Retreat at Lake Brantley. The home itself is extremely well built and very energy efficient. The fit and finish is also extremely good and any issues that have come up have been quickly addressed by Pulte through Jason, he is really on top of things. We have lived in our new home for almost two months and now feel like it is our home. The private lake access is icing on the cake and we enjoy paddle boarding and taking the jet ski out.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor workmanship
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Saint Cloud, FL
Very well designed and functional. The only thing is that the workmanship is very poorly done, not professional workers. The paint inside is horrible, spot missing on wall, paint on the rugs, doors are so rough you can’t wash them. The grass was put on top of the sprinklers we had to dig them out. We spoke with neighbors in the community and they told us they had similar problems. For the price of these home I expected more quality work done.
Pulte Homes responded:
We hate hearing that the quality of your new home is not up to our normal standards and we would like to learn more about your situation so we can address your concerns accordingly. If you could please send some additional information to customersupport@pultegroup.com so our team can be in touch we would appreciate it. Thank you for taking the time to leave a review. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
pulte homes
- Paula V.
- Verified HomeBuyer
- June 02, 2020
- Saint Cloud, FL
lighting, painting, workmanship issues from beginning to end.
Pulte Homes responded:
We are sorry you are experiencing these issues in your new home. We would be happy to assist if you could please email customersupport@pultegroup.com with some additional information. Thank you for leaving a review. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Amazing
- Geezella T.
- Verified HomeBuyer
- June 02, 2020
- Winter Garden, FL
my field manager Anthony was amazing and took the time to explain everything. This builder is amazing we are so happy with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte was great to work with, we love our new home!
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Oakland, FL
Pulte was great to work with, we love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
good quality homes, poor customer service through to closing
- Desmond S.
- Verified HomeBuyer
- May 31, 2020
- Kissimmee, FL
Clearly Pulte have poor communication within their organisation, which in my case of purchasing two properties, resulted in threats from Pulte about a potential closing delay due to issues created by Pulte and COVID-19. No respect for time zones, no customer focus, no apology from Pulte corporate. Overall a very stressful and dissatisfying process from when business sealed through to closing.
Pulte Homes responded:
We are very disappointed to hear you are dissatisfied with your experience and post-closing. We would like to learn more so we can best assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ^Abby
Total Score 1
Quality 4
Trustworthiness 3
Responsiveness 1
Excelent company!!
- Edgar A.
- Verified HomeBuyer
- May 29, 2020
- Orlando, FL
Pulte Home is a Company Responsible y con excellent compromise for its customers
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
VERY NICE
- Sebastioa T.
- Verified HomeBuyer
- May 27, 2020
- Kissimmee, FL
everything went very well Deliver a neat, clean house with very beautiful community quality materials
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
It was an enjoyable experience to buy a Pulte Home
- Gabriel F.
- Verified HomeBuyer
- May 27, 2020
- Saint Cloud, FL
The sales manager/assistant and the Pulte's home inspector were great in everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Delivered as expected
- Pedro P.
- Verified HomeBuyer
- May 26, 2020
- Oakland, FL
During construction I used to receive constant reports, I received important and clear information. Team was available and with prompt and clear answers to my questions. Warranty team is also very attentive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Good team work
- George C.
- Verified HomeBuyer
- May 26, 2020
- Saint Cloud, FL
Good team work
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Long Distance purchase.
- Anonymous
- Verified HomeBuyer
- May 26, 2020
- Oakland, FL
We lived in St. Pete and could only visit to look and purchase twice. Then one in early construction. We were given feedback often and when we arrived to move house was nearly perfect. We appreciate your warantee team as they have done great work.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The House is Nice but...
- Andre N.
- Verified HomeBuyer
- May 13, 2020
- Oakland, FL
The house is nice. It was built as advertised and it has the quality proposed for this type of home. In some areas it even is better then expected. All granite counter-tops have a thickness greater than what we usually see out there. This is only one example. The "BUT" on the title refers to the common area. The Swimming Pool is WAAAY different than what was advertised. I understand that it might change a little bit but dramatically reduce the size is not a small change. This is the type of change that was planned and definitely discussed and for some rea$on they decided to save money on ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte Homes - Received a brand new home that doesn't look new at all.
- Juan A.
- Verified HomeBuyer
- April 21, 2020
- Orlando, FL
Received a brand new home that doesn't look new at all. A lot of details missing, on top of a terrible paint job on both the inside and outside of the house. Entrance to the house was never pressure washed by the time we close on the property and lets not even talk about the terrible cleaning job both inside and outside the house. Truly disappointed, and already to late!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
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