Pulte Homes Reviews in Orlando, FL

lighting, painting, workmanship issues from beginning to end.

my field manager Anthony was amazing and took the time to explain everything. This builder is amazing we are so happy with our new home.

Pulte was great to work with, we love our new home!

Clearly Pulte have poor communication within their organisation, which in my case of purchasing two properties, resulted in threats from Pulte about a potential closing delay due to issues created by Pulte and COVID-19. No respect for time zones, no customer focus, no apology from Pulte corporate. Overall a very stressful and dissatisfying process from when business sealed through to closing.

Pulte Home is a Company Responsible y con excellent compromise for its customers

everything went very well Deliver a neat, clean house with very beautiful community quality materials

The sales manager/assistant and the Pulte's home inspector were great in everything.

During construction I used to receive constant reports, I received important and clear information. Team was available and with prompt and clear answers to my questions. Warranty team is also very attentive.

Good team work

We lived in St. Pete and could only visit to look and purchase twice. Then one in early construction. We were given feedback often and when we arrived to move house was nearly perfect. We appreciate your warantee team as they have done great work.

The house is nice. It was built as advertised and it has the quality proposed for this type of home. In some areas it even is better then expected. All granite counter-tops have a thickness greater than what we usually see out there. This is only one example. The "BUT" on the title refers to the common area. The Swimming Pool is WAAAY different than what was advertised. I understand that it might change a little bit but dramatically reduce the size is not a small change. This is the type of change that was planned and definitely discussed and for some rea$on they decided to save money on that area leaving to the home owners something different than what they promissed. ... More

Received a brand new home that doesn't look new at all. A lot of details missing, on top of a terrible paint job on both the inside and outside of the house. Entrance to the house was never pressure washed by the time we close on the property and lets not even talk about the terrible cleaning job both inside and outside the house. Truly disappointed, and already to late!

Everything seems great until about the last 1-2 weeks prior to you closing on your new home. During that time is when the inside of the house actually starts to come together. At that point you will meet with a Project Manager that will walk you around the house to mark any areas that you deem to be flawed. The majority of this is related to drywall, paint, etc. At that point they will add tape to the affected areas. Here is where the issue lies. After you spend literally 2 hours marking the whole place up, they trust and turn over the work to subcontractors that have no skin in the game. For example, if a certain area needed to have the drywall fixed (i.e. sanded) it will require 2 coats of paint. They will just add one coat, remove the tape and call it a day. If you are not good about going back a day or two after and can remember ALL the MANY areas you marked up, you will find yourself having to do it all over again. Now you will find yourself days away from closing which this is where the issue of their process gets worse. Before closing you will tell the PM all of the things that still remain (including things that a home inspector will find but will most likely do the inspection days before the close) and you will be assured that they will be fixed and that you have a warranty. As soon as you close, you will be turned over to another person, Warranty Specialist who was not privy to all previous discussions, issues, etc. and will become extremely frustrated having to be redundant going through all of this again. And now, best part, every issue you have YOU will now have to access Pulte's "maintenance portal" and document these issues (i.e. creating a ticket) to get this work done. Also, the warranty specialist will ask more questions and possibly provide some push back on things that were agreed to and pointed out previously. ... More

Excellent field manager: his communication, honesty, hard work. Poor communication between different sales agents at Lemon Lake Office. Careful about changing structural options. Big penalty if you change your mind about ceiling height. Be very careful about incentives: Obsolete, non-energy efficient washer/dryer installed. Yet, refrigerator/freezer are fine. Poor follow-through after move-in. HOA Representative not available on closing date ( a Thursday). Finally available on the following Monday. Problems with gate entry closed at 6 PM. Awful experience with landscaping company: sprinklers on at 1 AM, spraying patio doors and furniture for 15 minutes on consecutive nights. Excellent experience with escrow/title company at closing time: especially with Susan. ... More

House we moved in to needed a lot of work. It was very dirty and we felt it was of poor workmanship. Even the materials used in our house are flimsy.

I have heard horror stories about friends and families building houses and when they may have an issue, the builder will not fix, or if they do they never get it right. Pulte has been great, they build a beautiful home and they were very prompt in addressing any concerns that we had!

The home floor plan was perfect, and the attention to details and workmanship have exceeded our expectations. We are very happy with our home purchase with Pulte homes @ Phillips Grove.

Stay on top of the building process.

Pulte sales team, from the moment we walked in, understood my families need for a house that was our home. They helped us pick out the right lot, design the perfect home and prepare us for the design lounge and the building process. I highly recommend Pulte, we are so happy with our home and are excited for all the memories we will make in it.

Everyone I worked with at Pulte was excellent. Everyone answered all my questions and if they didn't have answers they always got back with me.

My wife and I fell in love with the model home and went ahead with purchasing of the home. The Sales Associate that we worked with was awesome. The building experience was not bad either. We relocated from Chicago so could only come down a few times to review the progress on the home. Project Manager building home Was responsive as well. We had scheduled our final walk through 6 weeks in advance and had requested an early morning meeting as my wife had to leave for business trip right away and was going to be gone until closing. The night before the PM calls to reschedule saying he had a closing to go to. The final walk through was done haphazardly. The day before the closing we were notified that due to some issue with Pulte and City of Lake Mary, they were not issuing us closing rights. My realtor and I had to rush to the City and ask them to allow the closing as the issue was not with the buyer but Pulte, and they accepted our appeal. Once we moved into the home, we have had issues with every appliance not hooked up properly, water not turned on etc. Poor to average workmanship in the home. This is the third new home that my wife and I have purchased and compared to the other 2 homes, the experience here leaves a sour taste. I will never buy another home from Pulte nor recommend any friends and family to buy from them. ... More

This is my second home from Pulte Home. I like their design,material and Warranty services after we buy the properties. Sales and building supervisors are awesome, in cooperation and courteous.

Very happy and proud to have bought a Pulte Home, every person who worked on it was very professional, Willie the building manager was very punctual and always kept us well informed. Recommend a Pulte Home to anyone looking into buying a house.

The house is ok, no major issues. Since it’s a builder-grade, HOA-community house, the choices on some items important to us were limited, such as quality of materials and availability of finishes. The mass-production approach also doesn’t take into account end-user experience. Due to these two factors, it will require substantial rework, something we were hoping to avoid by buying a new home. Live and learn.

We are happy about the location, floor plan of the house