Pulte Homes Reviews in Orlando, FL

There are a lot of problems waiting to fix, and all house was rough finish! All the bricks in our front yard and back yard are improperly spaced and uneven height, leaving a big gap, and some of them have black oil stains on. Unfortunately, they have not been solved at present. The ground on the second floor squeaks, walking on it has a sense of insecurity, currently lived in a month, there are two bedroom doors cannot closed.

Pulte is the absolute worst in customer service and construction. Problem after problem in my “new” home. I could’ve bought a 30 year old home and had less issues. Construction team does bare minimum, I don’t know how they pass inspections. I’m watching other homes around me get built and it’s unbelievable how many corners are cut. Buying this home is the biggest regret of my life, infested with ants that are biting my two year old constantly and Pulte says “there’s nothing we can do about it”. Something they could have done is close the doors and windows during the weeks leading up to closing. Every time I came to see progress, everything was left open. They lie about everything and nobody is ever held accountable. If I weren’t going to lose a ton of money, I would sell this house in a heartbeat. I will NEVER consider buying another Pulte home or recommend them. ... More

There should be screens on the backyard door. After closing the house, it was promised to be installed, but it has not been installed after 2 months.

I have purchased several new homes from national builders in FL and in other places. I have never in my life felt so betrayed and completely taken advantage of. In my opinion the quality of the home is terrible, I am embarrassed by it. Sales tells you what you want to hear. Construction promises the world and doesn't deliver then they deny it. Warranty argues every single point to try to get out of doing things the correct way. If you like the sounds of squeaky floors, flashing all over your walls, the most shoddy workmanship that you have seen from top to bottom and then a warranty person trying to intimidate you every time you speak to them then Pulte is for you and you should sign up. Don't take my word for it, ask other Pulte homeowners. I have heard many similar stories to mine from other homeowners. Are there any happy customers?? The worst for me is when you speak to upper management and they do nothing to help with issues that you bring up to them and they take the side of trades and everyone else instead of their customer. You are a number with Pulte and once you close, buckle up and enjoy the adventure because you will need some patience to endure it. ... More

The construction area is constantly a mess. There is garbage thrown every where. The workers do not seem to care that there are people who have moved in and it is now a private residence. Even though this was brought to the attention of the Sales office NOTHING is done about it. The warranty department is poor. The knowledge base of the warranty department is extremely poor.

Pulte is the worst builder ever. Bad finishes, materials and customer service. The construction mgrs don’t perform their duties and are unresponsive to any communication.

Just bad experience. House was not given cleaned a month later still not clean

For me any stars!!!!! I hope that any family will go through something like this again. My family and I decided to invest in our first home and we were very excited that we had found the perfect community. We are first buyers and we thought that they would take us by the hand throughout the process from the financing until the closing. To our surprise it was not. When the day of closing finally approached, we went to see our house and it was totally incomplete. the housework they did was of poor quality and many things were incomplete. Until today I am trying to fix all the things that are missing in my home. The process with the guarantee has been a terrible one and worst customer service. Not to mention that the builder who was supposed to be responsible for fixing all the mistakes and incomplete things resigned and there is another one that is worse than the previous one. I don’t not recommend buy a home with them and especially if it is a house that is not ready to live in. ... More

If u are thinking of buying a Pulte home, my advice to is don’t trust anyone check everything to insure the home that u are buying is built the way u want it built.

The entire experience was awful. The title company was awful, the y process was terrible and there was rarely communication, the warranty department doesn’t respond to my emails. Workers don’t show up when they’re supposed to. I had a better experience with Lennar and that’s saying a lot

I signed my contract to build my house with Pulte on November 23, 2020. The building permit was granted on around March 2021 due to County backlog. But the house did not completed until 2/28/2022, almost a year later. What was really bothered me that my house build permit was granted 3 or 4 month before other houses in the block. But it did not get windows before other houses. I got the weekly update from the building manager stated that the widow order was delayed due to nation labor shortages. I know that was not true because other houses that was built later received their widows before my house. Also during the building process, I inspected the frame and drywall inspections and reported my findings to the building manager. But did not see those findings addressed until the final phase. Thus fixes were rushed and the building quality is very very very bad. The closing date was re-scheduled almost a week later to allow them time to fix the issues. However, on the morning of the final walkthrough, they still doing the paint touch up. I almost wanted to re-schedule the closing because the build manager ensured me and my wife that he will have the work done when we return from the closing meeting. Three hours later my wife and I came back from the closing office with my new house set. The key can not open the door because they gave us the wrong set of keys. I had to call the building manager and my sell representative came with the master key to let me in. The next day, we carefully re-inspected the house and found so many issues. The living room ceiling has about 2-inch gap, the kitchen double door wall crocked, the kitchen sink windows drywall was improperly installed, one of the kitchen cabinet cracked, the master bedroom widow crocked, the bedroom 2 window drywall was improperly installed, the paint job was messy, and the floor titles have so many holes. The more we look around the house, the more defects we found. Comparing this new house with the other two houses we built in the past, this one way behind on the quality. This is the worst quality we had never experienced. ... More

I don’t even know where to start or end - worst experIence of my life

I would never build with pulte again. From rushing to get things done, to even the trades doing terrible jobs just to get it done. The home buying process in supposed to be exciting and fun, and building with pulte was nothing but miserable. Put my down payment in may 2020 closed end of December 2021 on an unfinished home. (If people are coming in your house often, that is not finished, liveable or enjoyable) You Always have to check up on them, and even when you find things wrong they still don’t fix them or if you do find something wrong they will say it is fine it’s supposed to be like that and then you bring in your own inspector to say the same thing you did and only then will they fix it. Bring in your own inspector, because I brought in my own and the house supposedly passed a plumbing final on Pulte’s end but my toilets and showers were backed up and it ended up being something with the sewer out on the street. The paint, dry wall, and baseboards all look terrible. I had to close with things not done on my house and someone is here every week to fix something. It’s far from enjoyable and the people who come to fix things then leave it a total mess for you to clean up and sometimes even cause more problems. While living in the home they hooked up my neighbors sprinklers to my meter and it was only caught because I asked why all these people kept coming into my yard all the time and what they were doing. It’s like you have to be a babysitter. People just show up unannounced and don’t call before hand or schedule something. There is literally an excuse for everything and they make you feel like you’re the problem instead of taking full accountability for everything. I could write a book on everything that went wrong and how miserable the process was and still is. If I could go back I would have never bought with Pulte. Save yourself the aggravation, time, and money. ... More

Communication has not done properly

Worst production build experience.

The issues I’ve had with the plumbing has existed since I closed on the home 23 September 2020 and it’s 15 December 2020 and the plumbing is still backing up. My bathroom and shower are inoperable.

Please don’t buy pulte homes, one of the worst company when it comes to quality.

Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.

Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before moving forward with Pulte and was confident that it was going to be a smooth process instead was a complete nightmare. ... More

Have been many issues and I have given my feedback earlier with details. So do not want to repeat those - but I would not recommend any of my friends to buy from here. I think Pulte quality has deteriorated.

Our Pulte construction PM was great to work with but outside of that there was little positive that came from our build. I would not recommend Pulte and/or Holland Pools