Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 891 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.8 out of 5 stars in Orlando Area
891 Reviews in Orlando Area
Pulte Homes in Orlando Area
View Homes
Customer Reviews
Pulte Homes - Very helpful and aftersales follow up from the staff
- Ka P.
- Verified HomeBuyer
- October 03, 2019
- Kissimmee, FL
Very helpful and aftersales follow up from the staff
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Everything good so far.
- Rafael D.
- Verified HomeBuyer
- September 26, 2019
- Saint Cloud, FL
Everything good so far. Only slowness is with after closing Warranty time to attend issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Very happy with the purchase
- Haroon K.
- Verified HomeBuyer
- September 25, 2019
- Orlando, FL
The Pulte team is geared towards ensuring a seamless transfer. Any teething problems are addressed timely and without any hassle.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
FL townhome - "sloppy" workmanship and quality control
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Orlando, FL
Generally very poor finishes and workmanship. A few major faults - for example, one wall was bowed at the bottom and when it was cut open, the drywall was installed over a scrap piece of wood that fell on the floor. A wall in the bathroom that joins the shower stall is not straight. Our range had a fault at closing that made it inoperable and required it to be replaced that took almost two weeks to replace. Lots of minor finish issues - including bottom window frame leaks during heavy rain, tiles not flush in shower stall,
Pulte Homes responded:
We are so disappointed to hear that you aren't happy with your home. If you would like to discuss further or have outstanding issues, please email socialcare@pultegroup.com so we can look into them. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - It is a challenge to have any particular item/issue repaired
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Saint Cloud, FL
It is a challenge to have any particular item/issue repaired after closing. The model homes are spectacular and in optimal conditions but when they build your home, it is not exactly what they advertise in the model homes. I will most likely not consider Pulte Homes in the future.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Terrible post closure experience
- Jared M.
- Verified HomeBuyer
- September 24, 2019
- Lake Mary, FL
The following transgressions have happened since moving into my home via the contractor next door: Pulte did nothing to stop theft of Water and Electricity. Came home to workers helping themselves to my water and power. This happened multiple days, had to call police to arrest behavior. Contractors working next door splashed stucco on my Vehicle and the windows of my home. They made a mudhole out of my grass on that side of the house. Washed their paint brushes between which also helped to kill grass. It remains to be seen if this issue will be resolved. I get to pick up trash daily from the ...
Pulte Homes responded:
Hi Jared. We are so sorry to hear that you are experiencing this and we are very disappointed in this behavior. If you could please email socialcare@pultegroup.com so we can direct you to the appropriate local team member to help resolve this conflict, we would greatly appreciate it. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Slow warranty response
- Charles H.
- Verified HomeBuyer
- September 19, 2019
- Longwood, FL
Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.
Pulte Homes responded:
Hi Charles! We are glad to hear you had a great experience overall. If you have outstanding repairs, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
OK Homes
- Walter S.
- Verified HomeBuyer
- September 18, 2019
- Saint Cloud, FL
Our home built by Pulte is ok. Why do I say that...just ok. It lacks the crisp, detailed, workmanship as we saw with the model home. Switches are not flat to the surface, tiles are chipped, door stoppers are not placed as should have been, AC vent system is not effectively designed and installed...ect
Pulte Homes responded:
Hi Walter, we are so sorry to hear that you are disappointed with your home. If you have outstanding issues or would like to discuss further, feel free to email socialcare@pultegroup.com and our team will look into your situation. ^Abby
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - I’m very happy because the manager and the office staff help
- Mynor M.
- Verified HomeBuyer
- September 18, 2019
- Orlando, FL
I’m very happy because the manager and the office staff help me all the time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unhappy buyer
- Christopher C.
- Verified HomeBuyer
- September 11, 2019
- Orlando, FL
You submit issues and the response you get from the trades is “not sure what’s happening” or “ it’s the standard” even if the workmanship is poor it’s still the “Standard” Evie
Pulte Homes responded:
We are so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like the opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Perfect home investment
- Arni H.
- Verified HomeBuyer
- September 11, 2019
- Kissimmee, FL
I recently bought a Pulte Home in Windsor at Westside and I´m so happy with the quality of the home and the professionalism and service from Pulte. They have responded quickly to my questions and even came to my home when I couldn´t figure out something very simple:) I highly recommend Pulte homes.
Pulte Homes responded:
That is wonderful to hear Arni! Thank you for sharing your story and welcome home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Their is some issues before we closing need to take care and after closing still not taking care , Workman need to more careful when install cabinets it not cracked and painting should be more event with the house you Paid high price like that.
- Tuan N.
- Verified HomeBuyer
- September 11, 2019
- Lake Mary, FL
ask them fix all the problem before u closing that may be better
Pulte Homes responded:
We are sorry to hear you have had trouble getting things fixed in your home. Please email socialcare@pultegroup.com with some more information and our care team will work on getting those problems solved. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes
- Johnny P.
- Verified HomeBuyer
- September 11, 2019
- Saint Cloud, FL
I am very happy with my new home. My contacts responds quickly and resolve issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Builder
- Anonymous
- Verified HomeBuyer
- September 09, 2019
- Orlando, FL
Pulte has been good about following up with issues and thankfully there were not many to begin with. In our experience they strive to go the extra mile and really try to help out. They are extremely busy as this is a popular development but appreciate what they have done for us. The only reason I gave 4 stars for the "Value for the price paid" is because these homes are more expensive than similar homes in the area, but........ We bought here anyway, as did many other folks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Mortgage and Warranty problems
- Rosemary S.
- Verified HomeBuyer
- September 04, 2019
- Longwood, FL
Our Superintendent Tom was great! Our experience with Pulte Mortgage and Pulte Warranty has caused this to be a poor rating.
Pulte Homes responded:
We're sorry to hear that you haven't had a good experience with Pulte Mortgage and our warranty team. If you'd like to discuss this further, we're interested in learning more about what happened. You can get in touch with us at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Good experience and value
- Gaylen H.
- Verified HomeBuyer
- August 28, 2019
- Saint Cloud, FL
Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Read all the paper work before agreeing to sign with pulte mortgage
- James B.
- Verified HomeBuyer
- August 25, 2019
- Orlando, FL
Read all the paper work before agreeing to sign with pulte mortgage . They say they will give you $10,000.00 toward close but not really when they are paying for stuff that is typically paid for by the seller out of said $10,000.00
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Quality of work.The garage was very untidy with rough unpainted walls .Behind the stove was not grout. the patio had small digs.There was small drops of white paint on the carpet.The laundry doors were not closing properly. Whilst the structure was proper
- Anonymous
- Verified HomeBuyer
- August 08, 2019
- Orlando, FL
The after sale service from the builder was super and they were reliable. Steven in particular delivered a complete house in the end.I thought all the finishing touches should have been done before closing, Mass production leads to the above problems.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I'd Still Choose You...
- Marvin J.
- Verified HomeBuyer
- August 07, 2019
- Orlando, FL
Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pretty Good
- Anonymous
- Verified HomeBuyer
- July 27, 2019
- Longwood, FL
Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding service
- Vijayan P.
- Verified HomeBuyer
- July 26, 2019
- Orlando, FL
Richard, Dale and Paul have been excellent in meeting our needs and very professional and helpful. We appreciate them very much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience would do it again.
- Robert S.
- Verified HomeBuyer
- July 24, 2019
- Oakland, FL
Very organized streamlined process. Impressive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Customer service is real slow to respond to problems , had appointment
- Lionel C.
- Verified HomeBuyer
- July 19, 2019
- Saint Cloud, FL
Customer service is real slow to respond to problems , had appointment for 3 problems today 8-12pm. Only one showed up. Called 24 hrs ago for another problem, left voice msg and havent received a call back
Pulte Homes responded:
We apologize you haven't been getting a prompt response to your issues and we'd like to help. Please don't hesitate to reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
sloppy workmanship and not responsive
- Daniel R.
- Verified HomeBuyer
- July 17, 2019
- Saint Cloud, FL
Pulte homes are built so quickly and with the cheapest materials. They sacrifice quality for the sake of completing the home to turnover quickly to satisfy shareholders. I have a full page list of items that need to be repaired, a stained kitchen sink, a broken drawer, paint on tiles, hinges, carpet, dead plants, etc. Scheduled the repairs with warrantee department but they never showed or call. Found out later that AG was on vacation. Suggest looking at every tile, molding, well everything. before closing or buy from another builder.
Pulte Homes responded:
We're so sorry to hear you haven't had a good experience with us and we'd like to assist with any outstanding warranty items. Please reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Our experience in building a new construction home with Pulte Homes was a pleasure from start to finish.
- David P.
- Verified HomeBuyer
- July 17, 2019
- Oakland, FL
From the Sales team, to the construction managers, and now the warranty supervisor made the whole building process pleasurable. Communication and the response to issues was done promptly and professionally. I highly recommend Pulte Homes. We love our home and the location!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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