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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 881 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

881 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Disappointed

  • Shahid E.
  • Verified HomeBuyer
  • June 28, 2020
  • Orlando, FL

Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for leaving a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nightmare

  • Omayra H.
  • Verified HomeBuyer
  • June 24, 2020
  • Orlando, FL

Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before ...

Pulte Homes responded:
We are so disappointed to hear that you had a frustrating experience and are left with unresolved concerns with your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed with Pulte Service

  • Harish I.
  • Verified HomeBuyer
  • November 11, 2019
  • Lake Mary, FL

Have been many issues and I have given my feedback earlier with details. So do not want to repeat those - but I would not recommend any of my friends to buy from here. I think Pulte quality has deteriorated.

Pulte Homes responded:
We are disappointed to hear that you aren't pleased with the quality of your home. If you have unresolved concerns, please feel free to email socialcare@pultegroup.com and a team member will be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Cant be more dissatisfied with Pulte

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Saint Cloud, FL

Our Pulte construction PM was great to work with but outside of that there was little positive that came from our build. I would not recommend Pulte and/or Holland Pools

Pulte Homes responded:
It is disappointing to hear that you had a negative experience working with us but we thank you for taking the time to leave a review and share your experience. Please feel free to email socialcare@pultegroup.com if you want to discuss further or if you need help getting unresolved concerns addressed. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible post closure experience

  • Jared M.
  • Verified HomeBuyer
  • September 24, 2019
  • Lake Mary, FL

The following transgressions have happened since moving into my home via the contractor next door: Pulte did nothing to stop theft of Water and Electricity. Came home to workers helping themselves to my water and power. This happened multiple days, had to call police to arrest behavior. Contractors working next door splashed stucco on my Vehicle and the windows of my home. They made a mudhole out of my grass on that side of the house. Washed their paint brushes between which also helped to kill grass. It remains to be seen if this issue will be resolved. I get to pick up trash daily from the ...

Pulte Homes responded:
Hi Jared. We are so sorry to hear that you are experiencing this and we are very disappointed in this behavior. If you could please email socialcare@pultegroup.com so we can direct you to the appropriate local team member to help resolve this conflict, we would greatly appreciate it. ^Abby

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

sloppy workmanship and not responsive

  • Daniel R.
  • Verified HomeBuyer
  • July 17, 2019
  • Saint Cloud, FL

Pulte homes are built so quickly and with the cheapest materials. They sacrifice quality for the sake of completing the home to turnover quickly to satisfy shareholders. I have a full page list of items that need to be repaired, a stained kitchen sink, a broken drawer, paint on tiles, hinges, carpet, dead plants, etc. Scheduled the repairs with warrantee department but they never showed or call. Found out later that AG was on vacation. Suggest looking at every tile, molding, well everything. before closing or buy from another builder.

Pulte Homes responded:
We're so sorry to hear you haven't had a good experience with us and we'd like to assist with any outstanding warranty items. Please reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1