Pulte Homes Reviews in Orlando, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Orlando Homeowners Have to Say About Pulte Homes.
Read all 888 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.8 out of 5 stars in Orlando Area
888 Reviews in Orlando Area
Pulte Homes in Orlando Area
View Homes
Customer Reviews
Pulte Homes - Communication has not done properly
- Madhu P.
- Verified HomeBuyer
- October 27, 2021
- Saint Cloud, FL
Communication has not done properly
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
lack of quality of work from all the trades
- Eileen L.
- Verified HomeBuyer
- October 12, 2021
- Clermont, FL
Do their homework care about the buyer I closed on a home that was 3/4 finished with promises that it would be taken care of and til today 6 weeks after closing they still are not completed they never return calls and they have poor service I wish I could sell back tomorrow
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Worst production build experience.
- Anonymous
- Verified HomeBuyer
- April 08, 2021
- Oakland, FL
Worst production build experience.
Pulte Homes responded:
We are so disappointed to hear that you had a bad experience building your new home with us. If there is any additional information you would like to provide or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
This home has deplorable plumbing issues
- Monita J.
- Verified HomeBuyer
- December 15, 2020
- Saint Cloud, FL
The issues I’ve had with the plumbing has existed since I closed on the home 23 September 2020 and it’s 15 December 2020 and the plumbing is still backing up. My bathroom and shower are inoperable.
Pulte Homes responded:
We are so sorry to hear that you are having plumbing issues with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lack of knowledge of work
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Oakland, FL
Be careful take lots of pictures during construction build.
Pulte Homes responded:
We are so sorry to hear that you had a negative experience working with our team. If there is any additional feedback you would like to provide or any unresolved concerns we can assist with, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
The most ridiculous builder ever.
- Anonymous
- Verified HomeBuyer
- September 14, 2020
- Oviedo, FL
We were told that we should pick Pulte Title to do the closing because being part of the parent company the things go much more smoothly. Lie. Total lie. Our final walkthrough was scheduled after the closing and the keys to the house were not given to us for two full days after the closing. And then when we needed repairs done, we simply did not get any response for weeks, and got service only after we escalated the matters to senior management.
Pulte Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns. We would like to escalate your concerns and would appreciate if you could send us a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com. Thank you. ^AS
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.
- Binita P.
- Verified HomeBuyer
- August 25, 2020
- Orlando, FL
Please don’t buy pulte homes, one of the worst company when it comes to quality.
Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed
- Shahid E.
- Verified HomeBuyer
- June 28, 2020
- Orlando, FL
Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for leaving a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Nightmare
- Omayra H.
- Verified HomeBuyer
- June 24, 2020
- Orlando, FL
Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before ...
Pulte Homes responded:
We are so disappointed to hear that you had a frustrating experience and are left with unresolved concerns with your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed with Pulte Service
- Harish I.
- Verified HomeBuyer
- November 11, 2019
- Lake Mary, FL
Have been many issues and I have given my feedback earlier with details. So do not want to repeat those - but I would not recommend any of my friends to buy from here. I think Pulte quality has deteriorated.
Pulte Homes responded:
We are disappointed to hear that you aren't pleased with the quality of your home. If you have unresolved concerns, please feel free to email socialcare@pultegroup.com and a team member will be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Cant be more dissatisfied with Pulte
- Anonymous
- Verified HomeBuyer
- November 06, 2019
- Saint Cloud, FL
Our Pulte construction PM was great to work with but outside of that there was little positive that came from our build. I would not recommend Pulte and/or Holland Pools
Pulte Homes responded:
It is disappointing to hear that you had a negative experience working with us but we thank you for taking the time to leave a review and share your experience. Please feel free to email socialcare@pultegroup.com if you want to discuss further or if you need help getting unresolved concerns addressed. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible post closure experience
- Jared M.
- Verified HomeBuyer
- September 24, 2019
- Lake Mary, FL
The following transgressions have happened since moving into my home via the contractor next door: Pulte did nothing to stop theft of Water and Electricity. Came home to workers helping themselves to my water and power. This happened multiple days, had to call police to arrest behavior. Contractors working next door splashed stucco on my Vehicle and the windows of my home. They made a mudhole out of my grass on that side of the house. Washed their paint brushes between which also helped to kill grass. It remains to be seen if this issue will be resolved. I get to pick up trash daily from the ...
Pulte Homes responded:
Hi Jared. We are so sorry to hear that you are experiencing this and we are very disappointed in this behavior. If you could please email socialcare@pultegroup.com so we can direct you to the appropriate local team member to help resolve this conflict, we would greatly appreciate it. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
sloppy workmanship and not responsive
- Daniel R.
- Verified HomeBuyer
- July 17, 2019
- Saint Cloud, FL
Pulte homes are built so quickly and with the cheapest materials. They sacrifice quality for the sake of completing the home to turnover quickly to satisfy shareholders. I have a full page list of items that need to be repaired, a stained kitchen sink, a broken drawer, paint on tiles, hinges, carpet, dead plants, etc. Scheduled the repairs with warrantee department but they never showed or call. Found out later that AG was on vacation. Suggest looking at every tile, molding, well everything. before closing or buy from another builder.
Pulte Homes responded:
We're so sorry to hear you haven't had a good experience with us and we'd like to assist with any outstanding warranty items. Please reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
