- New homes
- Pulte Homes
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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 895 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Good experience would do it again.
- Robert S.
- Verified HomeBuyer
- July 24, 2019
- Oakland, FL
Very organized streamlined process. Impressive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Customer service is real slow to respond to problems , had appointment
- Lionel C.
- Verified HomeBuyer
- July 19, 2019
- Saint Cloud, FL
Customer service is real slow to respond to problems , had appointment for 3 problems today 8-12pm. Only one showed up. Called 24 hrs ago for another problem, left voice msg and havent received a call back
Pulte Homes responded:
We apologize you haven't been getting a prompt response to your issues and we'd like to help. Please don't hesitate to reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
sloppy workmanship and not responsive
- Daniel R.
- Verified HomeBuyer
- July 17, 2019
- Saint Cloud, FL
Pulte homes are built so quickly and with the cheapest materials. They sacrifice quality for the sake of completing the home to turnover quickly to satisfy shareholders. I have a full page list of items that need to be repaired, a stained kitchen sink, a broken drawer, paint on tiles, hinges, carpet, dead plants, etc. Scheduled the repairs with warrantee department but they never showed or call. Found out later that AG was on vacation. Suggest looking at every tile, molding, well everything. before closing or buy from another builder.
Pulte Homes responded:
We're so sorry to hear you haven't had a good experience with us and we'd like to assist with any outstanding warranty items. Please reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Our experience in building a new construction home with Pulte Homes was a pleasure from start to finish.
- David P.
- Verified HomeBuyer
- July 17, 2019
- Oakland, FL
From the Sales team, to the construction managers, and now the warranty supervisor made the whole building process pleasurable. Communication and the response to issues was done promptly and professionally. I highly recommend Pulte Homes. We love our home and the location!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Last home
- LaDale S.
- Verified HomeBuyer
- July 02, 2019
- Orlando, FL
I would ask to see the list of all model and features that you will add to the house paint, cabinets, flooring and other things that way you have ideal of what it will look like. Which cut down on changes.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Builder Ron was very helpful
- Amparo S.
- Verified HomeBuyer
- June 26, 2019
- Saint Cloud, FL
Great experience
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Awesome gated community
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Saint Cloud, FL
The whole buying experience with Pulte was so smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The buying process is very smooth
- Cuizhu M.
- Verified HomeBuyer
- June 25, 2019
- Kissimmee, FL
The buying process is very smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence & Professionalism
- Fabio T.
- Verified HomeBuyer
- June 20, 2019
- Saint Cloud, FL
I am very Thankful for all the hard working and excellence of Pulte during the entire process of building my new home. It was a privilege and I am sure I chose the right builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Always Helpful and Available
- David S.
- Verified HomeBuyer
- June 20, 2019
- Orlando, FL
The Pulte team was always available for questions and feedback. They genuinely wanted to build us a great home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes
- Alexis H.
- Verified HomeBuyer
- June 20, 2019
- Orlando, FL
We absolutely love our new home and are very pleased with Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed
- Jie Z.
- Verified HomeBuyer
- June 18, 2019
- Kissimmee, FL
The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Satisfied with a Pulte Home
- David S.
- Verified HomeBuyer
- June 05, 2019
- Kissimmee, FL
Everyone we worked with from the Pulte organization was customer focused and extremely helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent work.
- Ying J.
- Verified HomeBuyer
- June 04, 2019
- Kissimmee, FL
Quick response and very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Wilfredo F.
- Verified HomeBuyer
- May 29, 2019
- Lake Mary, FL
Working with the project manager & sales rep. was a very good experience. They were attentive to our needs. Always patience & helpful.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent service
- Rosenna L.
- Verified HomeBuyer
- May 22, 2019
- Orlando, FL
Absolutely love this builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Everything was excellent except some minor issues with the carpet
- John E.
- Verified HomeBuyer
- May 22, 2019
- Oviedo, FL
Everything was excellent except some minor issues with the carpet
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - Be sure to do a thorough walk through before closing.
- John C.
- Verified HomeBuyer
- May 21, 2019
- Oakland, FL
Be sure to do a thorough walk through before closing. Maybe hire an inspection company to do the inspection. Give the builder plenty of time after inspection to fix any issues before your closing date. After closing you have to deal with the warranty company and make yourself available for workers to come to your home and fix any issues not found during your initial inspection.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Purchase of Pulte Home
- Sajivan G.
- Verified HomeBuyer
- May 20, 2019
- Saint Cloud, FL
We are very satisfied with the purchase of our Pulte home. The Field Manager is a very able and pro-active person. Always willing to listen and ready to solve your problem. The same can be said for the Warranty manager. Had a few minor issues and was taken care of in a timely manner. Will recommend any buyer to purchase a home built by Pulte
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overcoming my dissatisfaction
- Coy I.
- Verified HomeBuyer
- April 23, 2019
- Lake Mary, FL
Had several issues with my home and work is underway to fix all of these which should have been fixed before closing.
Pulte Homes responded:
We're disappointed to hear you encountered issues with your new home. We know the local team is taking care of repairs, but please don't hesitate to contact us at socialcare@pultegroup.com if we can help with anything. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
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