Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.8 out of 5 stars in Orlando Area
904 Reviews in Orlando Area
Pulte Homes in Orlando Area
View Homes
Customer Reviews
Amazing
- Aleida V.
- Verified HomeBuyer
- September 17, 2025
- Saint Cloud, FL
It was a amazing experience, Pulte Home and all employees are so professional and they love what they are doing. 200% recommended.
Pulte Homes responded:
Thank you for taking the time to share your experience. We are thrilled to hear that you had an amazing experience with our team! Our employees take pride in what they do, and it’s wonderful to know that it made a difference for you. We truly appreciate your recommendation, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
PLPGp
- Anonymous
- Verified HomeBuyer
- September 17, 2025
- Saint Cloud, FL
The experience with Pulte was and continues to be horrible! They are unresponsive and do not follow up on issues! I would never ever buy another Pulte home!
Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the frustration it has caused. This is not the level of service we strive to provide. We’d like the opportunity to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Ryan was great, providing excellent support in the buying of the property.
- Yasmany V.
- Verified HomeBuyer
- September 16, 2025
- Orlando, FL
Ryan provided great services and value. He is a great asset to Pulte Homes!
Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had a great experience while working with Ryan! It's wonderful to know that he provided excellent support throughout your homebuying process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Joe is fantastic!
- Ezequias S.
- Verified HomeBuyer
- September 10, 2025
- Orlando, FL
All the experience was great.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are so glad to heat that you had a great experience while working with Joe! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Extremely bad.
- Olugbenga A.
- Verified HomeBuyer
- September 10, 2025
- Saint Cloud, FL
Pulte refused to address the noisy air return unit that it installed in the primary living room, shifting the responsibility and costs for addressing the issue to me. Too bad for Pulte's reputation.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are sorry to hear about your concerns with the HVAC system in your home. We'd appreciate the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Denise was the ABSOLUTE BEST
- Jill W.
- Verified HomeBuyer
- September 10, 2025
- Wildwood, FL
Denise walked me through every step of the way. I could not have asked for a better sales team or sales experience! I cannot thank you enough for care, your courtesy, and your professionalism. You truly exceeded all of my expectations. :)
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that Denise made your experience smooth and exceeded your expectations! We truly appreciate your recommendation and are thrilled you had such a positive experience. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could be better!
- Wendy L.
- Verified HomeBuyer
- September 10, 2025
- Mount Dora, FL
I am disappointed as to some of the workmanship of my new home. Things still are not repaired and they can’t seem to resolve them. For the amount of money we spent I expected more! It doesn’t sit well with me.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are unhappy with the workmanship of your new home and having issues getting your concerns resolved. We would like to escalate your concerns to leadership and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Average but could have been great
- Kayann-Rhea M.
- Verified HomeBuyer
- September 10, 2025
- Orlando, FL
The home itself is a lovely layout and thoughtful floor plan but many of the design details were missing. For the price we paid I would’ve expected our home to come with towel racks in the bathrooms, higher quality paint on the walls, cabinets that stop at 90 degrees to avoid banging against appliances and cleaner finishes in the details. We also had several things go wrong immediately after closing. The flood light over the garage went out due to an electrical problem, two bulbs in the home died, half of the sod did not take, the bedroom door stuck due to not being level and the sprinklers ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you appreciate the layout and floor plan of your home, and that Nick was able to provide helpful support during your experience! We sincerely apologize for the issues you encountered with finishes, appliances, and landscaping, as well as any delays in communication from our team. Your feedback is important, and we will share it with our teams to help improve our processes and homeowner experience. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Pulte experience
- Nancy T.
- Verified HomeBuyer
- September 10, 2025
- Saint Cloud, FL
I love my home and the managers and supervisors that worked on our home were great. We are however disappointed in how the irrigation system was laid. We were told no irrigation in our backyard (we are getting a pool) only driplines but to our surprise the entire irrigation lines run through our yard to the front!!! Additionally, we are not happy with the management company they chose for the HOA. They have a waiting period of at least 45 days!!!! Most vendor quotes are only good for 30 days.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that you love your home and had a positive experience with our managers and supervisors! We do apologize for the frustration with the irrigation system and the HOA management process. Your comments are valuable, and we’ll share them with the appropriate teams to help improve communication and planning for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Juan
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- Orlando, FL
It was an incredible experience. I’m so happy about that.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had an incredible experience! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Almost two months later and still with issues
- Jason P.
- Verified HomeBuyer
- September 02, 2025
- Montverde, FL
Throughout the process, we would visit the home and point out issues to our construction manager. He kept telling us it would get done. On our final walkthrough, multiple issues were not complete and we were told many would be done shortly after closing and to just trust them and their warranty as they stand behind it. The issues are slowly getting completed but only because I am staying on top of everyone and having to call multiple people at Pulte to get a response. I feel like the work that was done was lacking in quality and it’s been almost like another job to stay on top of people to ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced and the frustration of having to follow up multiple times to get your concerns addressed. If there are any outstanding concerns, we would like to help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
an ok experience so far
- Daniel G.
- Verified HomeBuyer
- September 02, 2025
- Oviedo, FL
I would of preferred Pulte to not rush building this townhome. I have had many issues with the craftmanship. I think if Pulte would of taken their time building this townhome, there would of been less issues to address in the home. I think Pulte buids a solid townhome but needs to slow down with construction so it is done right. The response time repair things in the townhome is good but too many problems to address. I was not happy the garage door sensors. We pulled the tape off the sensor and the plastic cap came off. I feel like the cap was not on tight. I put in a work order to have the ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re sorry to hear that you are unhappy with the quality of your home and the challenges around your garage door service request. At the same time, we’re glad to know Blake in our sales office made a positive impact during your experience. We appreciate your feedback, and we’ll be sharing this with the appropriate teams. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Matt
- Anonymous
- Verified HomeBuyer
- August 28, 2025
- Winter Garden, FL
Matt was amazing, he made sure to keep me updated during the entire time, sending me photos, and explaining whatever was happening. He made it easy to trust him and relax during the construction process.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Matt kept you updated, provided clear communication, and made the construction process smooth and stress-free! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Electrics and AC don’t work
- Anonymous
- Verified HomeBuyer
- August 18, 2025
- Winter Garden, FL
The build process was good, on time. Sales was great. Many electronics never worked. Google doorbell and nest devices are inoperable. Won’t replace, service company Phoenix Systems in charge of install are ridiculous. It’s not difficult to give me the correct code to make the devices work. They want additional money. We’ll replace all of this unusable junk using Best Buy geek squad. Nobody seems to care, thanks for nothing. The loan process was horrible. Agent disclosed qualified for $175,000. We paid cash. Utterly useless employee made the wrong choice because he didn’t do ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. While we’re glad to hear that your sales and build process went smoothly, we’re truly sorry for the frustrations you’ve faced with your smart home devices, loan experience, and HVAC system. This is certainly not the experience we want for our homeowners. We’d appreciate the opportunity to look into these issues further, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
No problems, they covered everything
- Leona C.
- Verified HomeBuyer
- August 18, 2025
- Mount Dora, FL
The builder was wonderful, no issues at all. Submitting to get things fixed on the other hand is not so great. Lani door does not latch properly, worker showed up it’s no tools looked at it and said he could not fix it. Unacceptable
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear your home-building experience went well, but we’re truly sorry for the challenges you’ve faced in getting your concerns resolved. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 2
HOA HORRIBLE
- Nancy T.
- Verified HomeBuyer
- August 13, 2025
- Saint Cloud, FL
This community's HOA is absolutely horrible in response time for architectural submittals. 45 days and beyond is unacceptable as most vendor quotes are good from 15 to 30 days! As a former HOA president and one who reviewed arbs in a community of 280 homes (and this is a NEW Developoment with no where near that amount yet) my turn around was 48 HOURS! Something needs to be done to get a grip on this timeframe!! UNACCEPTABLE!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so sorry to hear that you're experiencing frustrations with your HOA, and we appreciate you bringing attention to the areas we can improve. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent! Good craftsmanship! Modern! Quality
- David P.
- Verified HomeBuyer
- August 12, 2025
- Orlando, FL
Great quality and location for the money you pay. Too bad the interest rates are so high right now.
Pulte Homes responded:
Thank you for providing feedback for us. We’re happy to hear you see great value in the quality and location! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes Rocks!
- Mary R.
- Verified HomeBuyer
- August 06, 2025
- Orlando, FL
From reserving a lot to build to closing on the new Pulte home; the communication, professionalism, and friendliness were outstanding. I was very concerned about building a home from out-of-state. The entire Pulte Team (including Pulte Insurance and Pulte Mortgage) responded to all of my many inquiries almost instantly. Every Pulte team member made me feel comfortable with the long distance build. I was sent pictures almost every week of the amazing progress being made. Videos explaining every step in the process were sent for viewing at key stages. I couldn't be happier with the ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that our team’s communication, professionalism, and responsiveness helped make building from out-of-state such a smooth and comfortable process! It’s wonderful to know that the progress updates, photos, and videos provided peace of mind every step of the way, and that you’re pleased with your new home’s quality. We appreciate your kind words, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great builder and high quality
- Kristian O.
- Verified HomeBuyer
- August 06, 2025
- Orlando, FL
Great communication and great quality of work. They were understanding and flexible on so many levels and we appreciate everything they did.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive home-building experience with us! It’s wonderful to know our team’s flexibility and understanding made a difference for you throughout the process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Massiel L.
- Verified HomeBuyer
- August 06, 2025
- Apopka, FL
Overall we had a great experience with our home buying process through Pulte.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a great home buying experience with us! Congratulations, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales and construction
- Emilio T.
- Verified HomeBuyer
- August 02, 2025
- Saint Cloud, FL
I had a great experience purchasing my new home. Carolina Lemos from sales was helpful, professional, and made the process easy to understand. Gustavo Oliveira, the construction manager, was excellent. He was responsive, detail oriented, and made sure everything was finished to a high standard. Their support made the whole experience smooth and enjoyable. I am very happy with my new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great home buying experience with us! It's great to know that Carolina and Gustavo's professionalism and attention to detail helped create a positive experience. Congratulations on your new home, we're glad you are enjoying it! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a good experience
- Anonymous
- Verified HomeBuyer
- July 28, 2025
- Montverde, FL
The quality of the workmanship and the materials used are very poor. After 3 months of owning the house, I am still waiting to fix 5 issues. They don’t care, they don’t return your calls or messages.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're truly sorry to hear that you're unhappy with the quality of your new home and lack of follow-up from our teams. You deserve timely repairs and responsive support, especially so soon after moving in. That said, we'd like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Beautiful Home but
- Rogelio S.
- Verified HomeBuyer
- July 16, 2025
- Apopka, FL
If you are buying a house from Pulte finance it thru another mortgage company. We have always gone with rocket mortgage but decided to give them a try worst decision I ever made. They never communicated with each other and they had 5 months to get their crap together on the day of the signing of the house. They told us they had an issue with our paper work and we were told that it was a possibility that we were not going to get the house. After a month of dealing with them and resubmitting the paperwork again we finally got our house. Then while we are living in the house. We encountered ...
Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear how stressful and frustrating the process has been. From the lack of communication during financing to the unresolved concerns with your garage floor and sprinkler system, it’s clear we fell short in delivering the peace of mind every homeowner deserves. You should never have been left feeling uncertain about your closing, or unsupported when raising valid post-move-in issues. Your feedback will be shared with our teams to improve communication, accountability, and clarity around warranty coverage. Thank you again. ...
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Terrible experience
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Sanford, FL
Last minute change in closing costs to offering incentives to investors at 5.75 but making the investors that trusted the brand to pay for points at 6.5-6.75 rate is insane. Lost my trust in pulte . Never felt stressed in buying a home with any other builder like how I felt on this home. Prices do go up and down but if an incentive of interest rate1% less than what you offer to new investors to investors who have not closed, ethically what you did by not matching the rates is absolutely wrong
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the changes in closing costs and interest rate incentives led to such frustration and a loss of trust — especially during what should be an exciting time. We would like to escalate this to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Do not recommend
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Orlando, FL
Pulte Mortgage lied about our rate, build quality is poor. Constantly need the warranty team to fix misc. issues.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about your experience with Pulte Mortgage and that you are unhappy with the quality of your new home. This is not the level of service or craftsmanship we strive to deliver, and we understand how frustrating it must be to deal with ongoing issues. We would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
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