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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

904 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

steven

  • Steven D.
  • Verified HomeBuyer
  • December 06, 2024
  • Orlando, FL

Did not value the buyer concern and lacks of communication. Overall didn't have a great experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Terry

  • William M.
  • Verified HomeBuyer
  • December 03, 2024
  • Apopka, FL

This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

House in Reverie Park Ave

  • Damaris S.
  • Verified HomeBuyer
  • December 02, 2024
  • Orlando, FL

We love our home and the process went as smoothly as possible

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service is terrible

  • Renato O.
  • Verified HomeBuyer
  • December 02, 2024
  • Montverde, FL

The issues i had before closing still pending... Take so slowly to fix everything.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Leo-builder James-Sales

  • Kendal R.
  • Verified HomeBuyer
  • November 30, 2024
  • Mount Dora, FL

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great builder!

  • Jorge L.
  • Verified HomeBuyer
  • November 11, 2024
  • Apopka, FL

We love and enjoy the craftsmanship of our brand new house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase Overview

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2024
  • Saint Cloud, FL

Overall the financing portion drugged on unfortunately...I wish someone would've told me upfront exactly what documents were needed vice 2 or 3-days expressing they needed this & that.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The best

  • Gregorix E.
  • Verified HomeBuyer
  • November 08, 2024
  • Kissimmee, FL

100 % best builder ever

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice property, poor execution

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Orlando, FL

Luckily we had a great supervisor that listened to all of our asks, but the work that came never fulfilled our level of quality we were expecting. Everything seemed extremely rushed all the way to closing. In the end we do have a beautiful home that I’m sure most people visiting will not notice the imperfections. I however will notice them until I can go back and fix them. Just not what I was hoping for on a house over $1M.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Sales Department

  • Louis K.
  • Verified HomeBuyer
  • October 31, 2024
  • Orlando, FL

Salespeople were amazing, also the closing department was the best I’ve experienced. Amazing team work all around!!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

New Homeowner

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Mount Dora, FL

James, Dylan, and Leo are the best. They were/are always available to take my calls and to respond my emails. My house is very beautiful and has a strong foundation. Pulte Homes might be pricey, but they stand behind their names.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't buy from pulte

  • Brandon M.
  • Verified HomeBuyer
  • October 31, 2024
  • Kissimmee, FL

Issues upon issues upon issues is what I've had with you guys.

Pulte Homes responded:
Hi Brandon, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

As expected

  • Avia B.
  • Verified HomeBuyer
  • October 05, 2024
  • Orlando, FL

Ryan and Tyler made this extremely expensive experience bearable. This team made my buying process less stressful and Ryan was better than my own realtor in providing me with updates and helpful information …. Thanks Ryan. There will always be littles issues but Tyler my project manager has been working to correct any issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Amazing experience

  • Rosa-El C.
  • Verified HomeBuyer
  • October 05, 2024
  • Saint Cloud, FL

The entire process of buying our home was a smooth one. We personally didn’t have issues in the entire process. Mandi was always available and so helpful if I had any questions and Vaugh the Project Manager was awesome to work with. He is very detailed oriented and if we saw anything along the way he will take care asap. We are very satisfied and happy with our Pulte Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte is all encompassing

  • Donna R.
  • Verified HomeBuyer
  • October 04, 2024
  • Mount Dora, FL

It was easy to fall in love with the home, lot and community, but Pultes service made it possible to have what I loved. They provide a full service buying experience and hold your hand the whole way, including closing. All the Pulte people sales, finance, mortgage, title, building crew, home insurance, closing agent, and warranty after closing, have been focused on making sure everything is perfect. This is truly a wonderful Group.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Edward M.
  • Verified HomeBuyer
  • October 04, 2024
  • Orlando, FL

Every thing is good. Process was easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte delivered!

  • Audwin S.
  • Verified HomeBuyer
  • October 04, 2024
  • Mount Dora, FL

Every step of the home buying process and touch point with the builder was meet or exceeded our expectations. The team members at Pulte which we worked with on our build were first class and very responsive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

HomeOwner - Investor

  • Ricardo T.
  • Verified HomeBuyer
  • October 03, 2024
  • Clermont, FL

Great Customer service through out. My experience is with Windsor Cay Resort. Greg - Field manager always emailing updates, which is great since we are from another state. I have to mention Denise, Title company as well. Wonderful to work with. Overall I am happy with my purchase. Will work with Pulte in the future for sure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Saint Cloud, FL

I recently moved into a new construction home, and unfortunately, my experience has been disappointing due to poor workmanship of the workers contracted by Pulte. From the moment I stepped inside, it was clear that corners were cut. Several walls have noticeable gaps, and the paint job is uneven, with drips and missed spots throughout. These problems indicate a lack of attention to detail during the construction process. Overall, I expected a higher standard of quality from a new build, and I am left feeling dissatisfied and concerned about the long-term durability of my home.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Thank You for our EverBe Dream Home!

  • Juan V.
  • Verified HomeBuyer
  • September 28, 2024
  • Orlando, FL

Great buying experience from our amazing sales agent Sabrina (THANK YOU for everything; you’re the best!) to our diligent and attentive construction manager Joe (thank you for your attention to detail), as well as Pulte Mortgage team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Denyse R.
  • Verified HomeBuyer
  • September 27, 2024
  • Winter Garden, FL

I’ve had homes built with 2 other builders prior to using Pulte. Pulte has proven to be the most efficient builder with complete transparency.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our Experience with Andre

  • Jerry R.
  • Verified HomeBuyer
  • September 27, 2024
  • Orlando, FL

Andre has been our point of contact throughout the building process. Andre was thoughtful and caring through the entire process. We received multiple pictures through the build, with well summarized updates. This was so meaningful to us, as we were not local, and had to really maximize our time we when were in town. His updates helped us already have and understanding of the process. In addition, as we were in the final stages he was responsive and kind with all of our concerns. He insisted we text him at any time, and he was always responsive and supportive. we feel truly lucky to have had ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a great home with minor snags en route

  • Timothy L.
  • Verified HomeBuyer
  • September 26, 2024
  • Saint Cloud, FL

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Rachel and Aaron were great through the entire process

  • Diane G.
  • Verified HomeBuyer
  • September 26, 2024
  • Orlando, FL

Any concerns or issues we ran into were the promptly addressed before and after move in. Every communicated well and kept us informed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales was top notch and was the most helpful through the entire orocess

  • Dwayne A.
  • Verified HomeBuyer
  • September 26, 2024
  • Winter Garden, FL

Wish a better product was delivered. Multiple issues from windows and house numbers not centered to sand in the plumbing causing little or no water pressure at fixtures. Too many issues to feel confident with the quality of the home. If Pulte offered a buy back program. We might be interested.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2