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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 915 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

915 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Sales and build manager were awesome!

  • Alvaro S.
  • Verified HomeBuyer
  • February 18, 2025
  • Orlando, FL

Ashley showed as everything of the models, the floor plans and was very patient with out questions. She answered in a timely manner. She helped us with details about the home. Kyle was the building manager. Same high level of attention. Answered questions. Advised us on things. We had 2 inspections, pre and post drywall. Only minor issues were found that were corrected promptly. The design center was lovely and the people there helpful. There was no push to sell to us or rushing us through the process. We are very pleased with the whole experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

PGI title

  • Martha M.
  • Verified HomeBuyer
  • December 29, 2024
  • Winter Garden, FL

The title proses was very smooth and easy, closingday was accommodated to my work scheduled.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average 3/5

  • Andres F.
  • Verified HomeBuyer
  • December 26, 2024
  • Orlando, FL

Upon moving in, we had outlets without power. Within one month after moving in, the air conditioner stopped working and needed parts replaced. The online service portal where service requests are made has a slow response time so I just ended up calling customer care to escalate these repairs. The customer care personnel is pleasant and helpful.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Dream come true

  • Ronni F.
  • Verified HomeBuyer
  • December 25, 2024
  • Clermont, FL

From the first contact with the construction company at the sales stand, demonstration of the model home and conditions of sale of the home, we were interested and everything went better than we expected. I am very happy with the purchase of the home and the realization of our dream in the USA.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Company to Deal with!! NEVER AGAIN!!

  • Shawn J.
  • Verified HomeBuyer
  • December 25, 2024
  • Apopka, FL

Pulte is a terrible company!! Buyer Beware!!

Pulte Homes responded:
Hi Shawn. We'd like to learn more about your experience as your feedback helps us improve. Please email us at customersupport@pultegroup.com. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Ahmad N.
  • Verified HomeBuyer
  • December 25, 2024
  • Orlando, FL

It started with Dale on sales , then Andrea to help with Mortage , then Ryan and Tara with warranty and all other needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This is a review of Pulte response.

  • John G.
  • Verified HomeBuyer
  • December 25, 2024
  • Mount Dora, FL

James an Leo are great. The rest of the maintenance crew, comsi comsa.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

First time yet amazing experience

  • Zayar O.
  • Verified HomeBuyer
  • December 25, 2024
  • Orlando, FL

It was excited yet worrisome for being first time home buyer. However, the sale rep and the construction manager are following the whole process to be smooth and have perfect results. I would be forever thankful to them as they answered all the questions that we could come up anytime. I would recommend Pulte for great professionalism and care.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great House, and great quality

  • Nicola S.
  • Verified HomeBuyer
  • December 09, 2024
  • Orlando, FL

We bought 2 houses from Pulte, and we are quite happy, overall process and times were as expected, and overall quality is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

André and Sabrina, builder and sales rep

  • Chris E.
  • Verified HomeBuyer
  • December 08, 2024
  • Orlando, FL

My wife and I have purchased new homes in the past but Sabrína and Andre went above and beyond from a customer service standpoint. A home is never perfect but they would follow through on their commitments. That’s all we can ask for

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Abel

  • Abel R.
  • Verified HomeBuyer
  • December 07, 2024
  • Orlando, FL

If I recommend other people to buy with pulte constructora

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

steven

  • Steven D.
  • Verified HomeBuyer
  • December 06, 2024
  • Orlando, FL

Did not value the buyer concern and lacks of communication. Overall didn't have a great experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Terry

  • William M.
  • Verified HomeBuyer
  • December 03, 2024
  • Apopka, FL

This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

House in Reverie Park Ave

  • Damaris S.
  • Verified HomeBuyer
  • December 02, 2024
  • Orlando, FL

We love our home and the process went as smoothly as possible

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service is terrible

  • Renato O.
  • Verified HomeBuyer
  • December 02, 2024
  • Montverde, FL

The issues i had before closing still pending... Take so slowly to fix everything.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Leo-builder James-Sales

  • Kendal R.
  • Verified HomeBuyer
  • November 30, 2024
  • Mount Dora, FL

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great builder!

  • Jorge L.
  • Verified HomeBuyer
  • November 11, 2024
  • Apopka, FL

We love and enjoy the craftsmanship of our brand new house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase Overview

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2024
  • Saint Cloud, FL

Overall the financing portion drugged on unfortunately...I wish someone would've told me upfront exactly what documents were needed vice 2 or 3-days expressing they needed this & that.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The best

  • Gregorix E.
  • Verified HomeBuyer
  • November 08, 2024
  • Kissimmee, FL

100 % best builder ever

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice property, poor execution

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Orlando, FL

Luckily we had a great supervisor that listened to all of our asks, but the work that came never fulfilled our level of quality we were expecting. Everything seemed extremely rushed all the way to closing. In the end we do have a beautiful home that I’m sure most people visiting will not notice the imperfections. I however will notice them until I can go back and fix them. Just not what I was hoping for on a house over $1M.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Sales Department

  • Louis K.
  • Verified HomeBuyer
  • October 31, 2024
  • Orlando, FL

Salespeople were amazing, also the closing department was the best I’ve experienced. Amazing team work all around!!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

New Homeowner

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Mount Dora, FL

James, Dylan, and Leo are the best. They were/are always available to take my calls and to respond my emails. My house is very beautiful and has a strong foundation. Pulte Homes might be pricey, but they stand behind their names.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't buy from pulte

  • Brandon M.
  • Verified HomeBuyer
  • October 31, 2024
  • Kissimmee, FL

Issues upon issues upon issues is what I've had with you guys.

Pulte Homes responded:
Hi Brandon, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

As expected

  • Avia B.
  • Verified HomeBuyer
  • October 05, 2024
  • Orlando, FL

Ryan and Tyler made this extremely expensive experience bearable. This team made my buying process less stressful and Ryan was better than my own realtor in providing me with updates and helpful information …. Thanks Ryan. There will always be littles issues but Tyler my project manager has been working to correct any issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Amazing experience

  • Rosa-El C.
  • Verified HomeBuyer
  • October 05, 2024
  • Saint Cloud, FL

The entire process of buying our home was a smooth one. We personally didn’t have issues in the entire process. Mandi was always available and so helpful if I had any questions and Vaugh the Project Manager was awesome to work with. He is very detailed oriented and if we saw anything along the way he will take care asap. We are very satisfied and happy with our Pulte Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5