Pulte Homes Reviews in Palm Beach County, FL

Good quality overall but I think they can improve

The excellent customer service.

I had a great experience with Pulte from start to finish. The entire process was smooth, well-organized, and exceeded my expectations. Communication was excellent throughout, and every team member I worked with was professional, responsive, and helpful. The quality of the construction has been outstanding. For added peace of mind, I hired an independent home inspector, and even they were impressed with the quality of the workmanship and attention to detail throughout my home. I moved in approximately a month ago and so far, I have had no is*****s, and I am very happy with my purchase. I would absolutely buy another home from Pulte in the future and would highly recommend them to anyone considering a new construction home. ... More

We truly hope that Pulte will continue to receive funding and support in hopes of other projects occur, because so many of friends are hoping and praying that they too can become homeowners

My experience was great from start to finish the team I worked with was beyond amazing most importantly I love my Pulte home.

Home and materials good quality

Too many people to deal with. Should have a point person to coordinate. Also, were pretty responsive but did not like the immediate first response by the CM to an issue was essentially 'not our problem'. With no investiagtion., But they then came around to at least investigate.

Beware of the details such as finishing windows, Drywall’s painting, floor, uneven floors, etc. The yardwork, sloppy, holes, missing plants, etc.

The project manager has been excellent. The person from the title company was great. The communications between your companies was not good . The mortgage company was like dealing with a used car salesman and a combination of a government office.

Working with the front office (Peggy) to select and buy was a great experience. Also, dealing with the Construction Manager (Mark) was awesome. The process became much "less" helpful and "less friendly" as we moved in and during the first few weeks of transition

The staff was amazing- our salesperson Peggy was terrific and made sure we were updated as process progressed. Mark the project manager was fantastic- he walked us thru building of house. Always available to answer questions and giving updates on progress. The PULTE TEAM made the purchase of our new home a truly enjoyable experience

I have never had a new home and I will say this was a wonderful experience. Peggy in sales and Mark in construction have been fabulous and have gone above and beyond. The workers in the development have been friendly and nice and very hardworking. Good team of people all around and I love my new home.

Quality seems ok but issues take weeks to resolve. During the build hard to get a response as well. Home was overpriced based on the quality but we knew that would be the case for the area but still would prefer standard items just be included in the price vs charging triple for options

Pulte Homes sales (Peggy) construction/ operations (Mark / Shea) outstanding commitment to excellence, professionalism, detail oriented and a positive customer experience. Where the company needs work is there design center , mortgage co and after purchase concierge service. Overall, Pulte builds a beautiful, well constructed home.

Good relationship and interaction with the builders specifically Mark/Vitor.

Our sales agent Andrea was great and our construction foreman Mark is THE BEST however our closing was a nightmare. The Tittle Co. was clueless. Closing kept getting pushed back bc of inaccurate paperwork! There is very little support offered once homeowners move in. For instance, learning how to program community gate, garage ect. There isn’t a lot of support by HOA.

HOA representatives say one thing on the phone and another via email. Horrible customer service. Non responsive and very cold and they have no empathy for any issues that arise for a new home owner. If I knew what I was getting into I would have never purchased a property with Pulte.

The builders team have a very good attitude and willingness to help

Good customer service helped throughout the whole process. Buying a home was easy.

Our experience was very good since we started buying process with Peggy until closing at Pulte in West Palm. Also, services and questions, things to correct when we receive the house: Mark was 100% on our side. Now, Robert is doing also a great job.

Very great experience I’m super happy thanks to Mark and Peggy

Great community and location

Still in the process of repairs completion

The salesperson, Zorinel was very pleasant and patient from the start. She did a virtual tour of the property even though the actual model was not actually available. She answered questions promptly and fully as much as she could. Even when she was transferred to another location, she made herself available to answer questions and concerns. Overall, a good experience.

Cheap material are used to build the house with a lot of defects, which took 2 months after closing and not yet completed. The process is a joke with LIES . They will rush you a date to do the walk and rush you a date for closing. My suggestion is that DO NOT TRUST THEM !