Pulte Homes Reviews in Palm Beach County, FL

Would purchase through pulte again in the future

Beautiful houses

The Sales Consultant was very professional, knowledgeable, courteous, supportive, kind, and encouraging from beginning to end, which is why I moved forward in purchasing the home at Preston Square. I had issues with Pulte after I paid my deposit. I began the loan process in September and CLOSED in February!! What a nightmare! This will be in a different review... The lure is the $10,000 towards closing cost and the nicely decorated/staged models which hide the inexpensive features of the home. The lot came with a $3,000 premium and behind me is a car impound business. Upgrades inside the home are overpriced (i.e., the kitchen faucet, cabinets, kitchen/bathroom cabinet hardware, stainless steel appliances, etc.,). They chose the least expensive appliances by Whirlpool (the refrigerator very small, no deli cabinet, to name a few; turntable inside the microwave has not worked after only two weeks). The refrigerator moves forward when opened. The toilets do not seem to be of standard size, they seem smaller. I have a light bulb in my living room! There is no light fixture. I had a walk through on 2/13/2020 and by the time I closed on 2/19/2020 repairs had not been made. It took almost a month and there are still a few repairs not made (understandable) due to the stay at home order for Coronavirus. The Customer Service Representative is very professional, providing updates via text message or phone calls. The community itself is inviting. Beautiful, neat and feels like home until you get close and you notice the grass and trees are dying. This is now home and I hope that Pulte will fulfill their warranty obligations and service agreements. ... More

I absolutely love this floor plan, all the storage space and soooo much room!!! Only very minor change I would suggest for me is the decor choices could be more variety, I prefer upgraded "modern/spa like" styling choices for showers, sinks / bathroom fixtures and towel rods etc.. Seems like they are fairly standard choices and getting a bit dated but I can fix this later. Excellent experience overall, I will enjoy living here!

From start to finish my wife and I were provided great service and we love our new home. Pulte offers great quality at an affordable price. I've been told buying a home can be very stressful, but Pulte ensured our experience was stress free.

We needed a place to live and started the process in mid December, we closed on December 30th and my wife and I are very appreciative of everyone's help in getting that done. 2 weeks from first visit to move in---WOW

My experience with Pulte Homes was excellent. Every question & concern answered, home is great & the entire process went by very smooth!

We learned that we can buy new construction for same price as older homes..We did not realize a new community is a great place to meet people more then a exist. Community..new construction gives us a piece of mind no issues for a long time...Pulte has responded timely on all small issues and has made sure we are happy with our purchase

Had two mayor issues within the 1st month. 1. Howling through the windows. If there is any wind outside, you hear a howling sound coming from the windows. Improper installation or manufacturing problems. Unknown. But windows will probably need to be replaced which is a mayor inconvenience. 2. AC has not worked properly since I moved in about month and half ago. AC tech's have been by the house twice and problem still present. Did not expect mayor issues like this from a new house. Maybe minor issues yes but not like this. Somewhat disappointed.

Very disappointed with the amount of issues that the home had since moving in, and the amount of time it is taking to get these issues addressed and resolved. My closing date was 11/15/19, and as of now (1/08/20)I still have approximately 20 items on my list that I continue emailing to your team on a weekly basis. Quite a few of these issues were pointed out prior to moving in, and did not get addressed at the time. Anderson has been proactive with trying to help to get issues resolved, however most of them should of been resolved prior to closing.

Most of the house is great, and the process is great. Moving into and finding a lot of small things that weren't perfect is understandable. We are but humans. The process of getting Management to fix small details takes forever its been 3 months since I moved in and no progress has been made to fix things.

Victor G. was great to work with. We absolutely love our home!

100% recommended

Anderson has been very responsive to my needs as a homeowner. He has been very prompt and is constantly in communication with me about work that needs to be done to my new home. I do wish that my paint kit would show up but that is beyond his control. My field manager Victor still owes me a window since the original one that was installed is scratched that issue is coming up on two months without a resolution.

We bought the house in September. We are so happy with the house and community. Mark is a top notch builder and great guy. He will look out for you even after the process is finished. Pulte should be honored to have a great builder like Mark. He is the best of the best!

Excellent

This new community is amazing. The sales associate Zorinel was fantastic to work with as she answered all of our questions. The field manager Mark is awesome! He explained step by step of the construction process. Overall, we are very happy with the outcome and are so glad we chose to live here.

Absolutely love my new home at Preston Square!! The entire process was seamless and the build team led by Mark as amazing. Having been in my home for a few months, I have found it well worth the wait and it feels wonderful to come home daily.

There were many things that could have been done better in the home. It was not cleaned before we moved in. The cabinets don't work in the kitchen. The pendent light fixtures are not wired correctly. We had to purchase new outlet covers because they were broken.

Good

We have a long punch list that needs to be addressed - some noted prior to moving in and some after. Pulte employees are very nice, but the lack of response to addressing the issues is growing increasingly annoying. Product is decent but recommend not closing until 100% satisfied with product.

Good service and excellent construction

I’m disappointed with the way certain things were done in the home. Everyday I’m finding more and more things that weren’t done correctly

What a wonderful experience

We were rushed into a quick closing and we do not presently live nearby. So far, we are simply dissatisfied with the warranty department and their inability to resolve urgent issues quickly. We had a flood of water come through the front door May 6, in a rainstorm. It’s rain season and this isn’t fixed yet. This issue has not been taken seriously as we thought it should have been resolved by the end of that week the latest. We would say that we have some lack of trust with Pulte Homes. As well, it’s difficult to speak to anyone without a message machine. That’s not working too well either. There is no comfort in waiting for a return phone call. ... More