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- Sarasota-Bradenton, FL
Pulte Homes Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Pulte Homes.
Read all 265 verified reviews from homeowners that built a new home with Pulte Homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Sarasota-Bradenton Area
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Customer Reviews
Happy with the home. Only minor issues to fix
- Dung P.
- Verified Homebuyer
- July 06, 2023
- Bradenton, FL
I would recommend Pulte Home to all my family and friends. I have good experience and a satisfying results
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte a Trustworthy Builder 2023
- Maureen S.
- Verified Homebuyer
- July 06, 2023
- Parrish, FL
Firstly the locale, solid durability and the value are top on my list! Please know that I looked at every builder around here! Located close to St. Petersburg, Florida, where new homes directly in St. Petersburg are in the 6 to 7 hundred thousand dollar range, Pulte delivers a modern, functional and sturdy home for hundreds of thousands of dollars less than those home builders in St. Petersburg! Why should I spend every cent I have on a place to live comfortably? Second, the site manager, Zach and his boss (I forgot his name) are thorough when they are creating my 'punch list' to be ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
They love to overpromise and underdeliver. Poor communication. Unprofessional Construction Manager.
- Anonymous
- Verified Homebuyer
- June 29, 2023
- Ellenton, FL
Most of my issues would have been fine had the Construction Manager not overpromised everything. He set expectations that we were hoping for and the result was much much lower. The so-called "perfectionist" produced a home that clearly shows a lack of quality workmanship. Simple things like tile grout not wiped away and all over tub and shower, paint on LVP flooring, irrigation not properly installed and have yet to send out the vender (after 6 weeks), and a yard that was not properly graded for drainage shows the lack of detail the team had. Throughout the process, every issue we found was ...
Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. Thank you. ^AF
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Home buying process
- Darryl J.
- Verified Homebuyer
- June 29, 2023
- Bradenton, FL
Pulte made the home buying process easy and rewarding. We were rewarded with a beautiful home because our documents were up-to-date, and we met the requirements There were a few defects such as a roof leak, and countertop defects but Pulte responded immediately to each issue. Job well done !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Marwood
- Jennifer Z.
- Verified Homebuyer
- June 29, 2023
- Ellenton, FL
I have had a great experience with Pulte homes in the Marwood Community. The construction manager and warranty departments have been extremely accommodating and gone out of their way to fix any issues with my new build.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Frank
- Frank m.
- Verified Homebuyer
- June 29, 2023
- Bradenton, FL
Great home and customer service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
how not to close
- Michael Y.
- Verified Homebuyer
- June 29, 2023
- Bradenton, FL
I was treated very well to start, but then as time went on that all changed I dont believe what happened to me is the norm but it was horrible. I was treated so badly no respect and lied to I would not suggest to anyone to buy here I am still waiting to have things fixed and finding more things wrong
Pulte Homes responded:
We are so disappointed to hear you had an unpleasant experience with our team. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^AF
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Greg
- C. S.
- Verified Homebuyer
- June 01, 2023
- Bradenton, FL
Andrew was great to work with. Always helpful and promptly answered all our questions
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love Our Home, But Frustrated and Disappointed With End Product
- Judah N.
- Verified Homebuyer
- May 27, 2023
- Parrish, FL
The reason for the frustration and disappointment is because the final product was not worth the price charged. If the cost of the house was $100K less this experience would have been great, as we would have had lower expectations. For the price paid our expectations of quality of workmanship and quality of materials was much higher than what was delivered. The Pulte staff were pleasant, easy to work with and overall good with communication. However despite multiple attempts to bring back contractors over and over again to correct many workmanship issues in the build process it's still sloppy ...
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 5
Terrible from start to finish- purchasing this house is the biggest mistake I have ever made!
- Heather C.
- Verified Homebuyer
- May 24, 2023
- Bradenton, FL
Andrew- Sales- absolutely worthless. Dishonest and untrustworthy. If you can find someone else to deal with, do it. He lied to make the sale. Craftsmanship is an absolute joke. The list of items that were fixed preclose was huge, but since I’ve closed 2 things have been addressed. My cabinets- level 4- look like trash. I was told they’d fix them at the cabinet punch on 5/19- 2 cabinets were fixed, the rest are still damaged. Dishwasher was installed wrong (they had to reinstall because my floors had to be replaced due to being laid wrong). I guess not being able to put my dishes away a ...
Pulte Homes responded:
Hi Heather, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very Satisfied Home Buyer
- Peter C.
- Verified Homebuyer
- May 24, 2023
- Parrish, FL
My wife and I recently purchased a new home from Pulte Homes in Florida and every person that we dealt with at Pulte was knowledgeable, courteous and answered all our questions. I would highly recommend them to anyone interested in buying a newly constructed home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Experience
- Nathan A.
- Verified Homebuyer
- May 24, 2023
- Parrish, FL
The sales team gave us an awful experience especially Trenton and Jacque. They were manipulative and constantly lying about the home building process, incentives and much more. The building team we worked with was great and and saved the experience. There are some issues with the house that still haven’t been corrected. Thanks.
Pulte Homes responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Great experience
- Janet G.
- Verified Homebuyer
- May 24, 2023
- Bradenton, FL
Great experience and love the floor plan.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A great experience!
- William a.
- Verified Homebuyer
- May 24, 2023
- Bradenton, FL
Our PM Ted was an absolute joy to work with. He is courteous, knowledgable, respectful and the house was delivered in perfect condition. What more could you ask for? We were impressed!! Andrew handled the purchase/sale and we thoroughly enjoyed working with him. A great guy and everything was smooth and enjoyable. Both are highly recommended!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We only asked that 2 things be fixed prior to us moving in on on the 15th of this month.
- Raymond J.
- Verified Homebuyer
- May 10, 2023
- Bradenton, FL
The 2 things were touching up the baseboards & leveling the pavers on our patio as promised in our initial walk through. Baseboards are still not done & the supervisor of the pavers looked @ the patio & stated it was so everything had to be re-done. They came out removed all the pavers then replaced them back the exact same way. A J at this time has told the work is acceptable even though it just as bad as it was to start with....not with Pulte Homes
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 3
Don’t believe what they tell you
- Anonymous
- Verified Homebuyer
- May 10, 2023
- SARASOTA, FL
Contract to closing took 8 months longer than promised. Make sure you’re on site (or have someone on site) weekly to monitor quality. Workmanship is less than mediocre.
Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Do not recommend
- Tasha P.
- Verified Homebuyer
- May 10, 2023
- Ellenton, FL
Craftsmanship leaves much to be desired. The Pulte closing team do not communicate with their own project managers or homeowners. Lived here for two months and my cabinets are not finished, missing slider door screen, unable to open windows because all the screens sag, hole in the ceiling, cracks in the stucco, grout needs to be finished, unable to plug in dryer because the drywall was over the outlet, etc. when we brought this to Pultes attention we were told to go through warranty! What?! This isn’t a warranty issue things are missing and never even were completed!
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
New home recently purchased
- Robert L.
- Verified Homebuyer
- May 03, 2023
- Bradenton, FL
The team was responsive to my needs.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
A quality builder
- David K.
- Verified Homebuyer
- April 14, 2023
- Bradenton, FL
From what we have experienced to date, we are pleased with the quality of construction and responsiveness to our concerns. Our sales representative, Vanessa, and construction manager, Jesse, have been especially helpful.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Right house at the right price at the right time
- Jon K.
- Verified Homebuyer
- April 06, 2023
- Bradenton, FL
I was very discouraged by the home market after searching for a home for two years. I got a text from my realtor about quick move ins and went straight to look. What I found was great curb appeal and great value at a great price. One look and I signed the next day. I am SO glad I did not overlook Pulte. The entire experience was totally painless and everyone was very helpful and responded quickly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Experience
- Angie B.
- Verified Homebuyer
- April 05, 2023
- Bradenton, FL
We have had a good experience with pulte so far. Extremely responsive to everything and also very responsive to warranty stuff after closing. Although there wasn’t much wrong at all with the home. Just very minor things. So far very happy with our decision. Thank you pulte homes!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Poor Workmanship. Bad Customer Service. Slow Reponse.
- Iftikhar A.
- Verified Homebuyer
- March 29, 2023
- SARASOTA, FL
A lot of issues with the house despite the fact that the construction was delayed beyond belief.
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Exceptional!!!
- Shelly L.
- Verified Homebuyer
- March 11, 2023
- Bradenton, FL
Pulte delivered!! Jesse was awesome. Andrew was a godsend. We were overwhelmed moving from another state and both of these Pulte employees made sure we were informed; eased our anxiety and built trust in the process. Our home is exactly what we expected. Our design elements work so well together (thanks Shane) and the quality is top notch. Andrew in sales answered EVERY question I had even if it wasn’t his “domain”. Jesse tended to every detail. We made friends in this process and we highly recommend Pulte Builders to anyone looking to customize their home building dreams!! Thank you Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
horrible Communication, false expectations, bad quality
- Sean C.
- Verified Homebuyer
- March 02, 2023
- SARASOTA, FL
We Signed our contract to build with Pulte in the Shoreview community in October of 2021. Mary Ann in sales knew the importance of us closing before the start of a new school year and shared that Pulte would deliver us a home before August of 2022. We met our construction manager Cameron in December of 2021 who failed to keep us updated in the build process. At one point we had roof tile which remained in our driveway for 8 months before finally getting installed. We had finished drywall and paint before we had our roof tile installed! The weight of the roofing continues to cause a ...
Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ^TP
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Fair
- Anonymous
- Verified Homebuyer
- February 07, 2023
- Bradenton, FL
Still having issues needing follow up. However, overall experiences where fair. Exp. Rusty on refrigerator door, two different vanity doors, window screen not sized properly, etc.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
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