Pulte Homes Reviews in Sarasota Bradenton, FL

Waking true the home was ok , they tell me that everything that wasen done right they will come to fix it that was a month ago still waiting. The warranty Manager tell that he will contact us after 30 day is been 36 days still waiting. My advice don't close on the house in to you are not sure everything is done right.

We closed on a Pulte home in June of '24 and most of the home needed a greater attention to detail than what the home received. over two-thirds of the floor tile has too much grout, not enough grout, not leveled, damaged or has sharp corners. After the Warranty Manager confirmed the condition of tile three weeks, we have yet to be contacted about the status of our claim. Lots of damage and lingering stain to most of our floor trim boards throughout the home. It seems that the only issues that Pulte addresses are issues that they deem appropraite. The screen enclosure which encloses our pool was installed by Coast to Coast pools and they left two large gaps between the pavers and the screen. At least 10% of the Travertine pavers are not level. ... More

The irrigation system or unevenly laid sod isn't warrantied after you close. (Sort of like a "tail light warranty when purchasing used cars.) Look at all the yards in this new neighborhood (Marwood) that are completely burned because everyone is afraid to water their lawn again because of irrigation water leaks that aren't warrantied. I have a neighbor whose first water bill was $1000. A couple other issues so I won't make this mistake again.

List of defective items was ignored after walkthrough. Scheduled repairs are finally being made on their 8 hour windows convenience only. Nothing was done while house was empty and easily accessible, regardless of the promises made.

I love the location and the house. But I have had issues. At the walk-through, I fully expected to find many cosmetic issues but I found disappointing, larger issues. The carpeting was stained by some contractor that the whole thing had to be replaced, the pavers by the pool company is is a substandard installation with cracked tiles and molded tiles, and the house was just dirty, although the so called cleaning crew had cleaned. The kitchen is damaged and they tried to do it make shift repair, and the whole island just looks shabby. For the money I paid, I was disappointing. Further, the attention and customer service I have received post closing is poor with unreturned emails and ticket responses. While I love the house and for the most part the house is in good shape the lack of customer service, slow response and presentation of the house at the walkthrough had left a bad taste. To the PM’s accolades, he knocked out all the important non-cosmetic items and some cosmetic items off the list. The major outstanding item is the pool lanai and the poor workmanship by the pool installer which we had to use through the builder since it was the only pool builder they contract with. That is still a major problem we are left to battle out on our own with no backing from Pulte. ... More

I wish the quality of homes Pulte built was better. It isn't terrible but it could definitely be better. They have had issues with subcontractors, getting people to do the work in a timely manner, contractors messing up previously completed work that needs to be redone, etc. We experienced many delays and believe much of it could have been mitigated if we had better CMs. They padded the timeframe they told us to complete our home when we signed yet they still weren't able to meet those timeframes. We would have gone 4 mo past the longest timeframe they had given us if we hadn't gotten a new CM and we pushed hard to get our home completed sooner. They also wouldn't let us upgrade to impact windows yet a few months later they are now giving them away for FREE. It's absolutely ridiculous and we should have gotten impact windows. ... More

The home is beautiful but I am having issues with the windows, won't lock (it took couple of months to get that fixed) Kitchen cabinets are bit up (damaged), tub in bathroom is stains, home was not clean enough windows are dirty, I notice that priority is giving to expensive home not your regular average home,

The area is great. The house is fine but lack of closing punch list items

Quality hard to maintain. 3 project managers. Punch work slow after closing.

The quality of construction much lower then expected. Pulte uses the cheap materials, the worst appliances such as refrigerator, dish washer, dryer. Subcontractors don't know how to connect it the right way. Most walls are not level, tapers do inside corners of the wall as round, joint tape is visible, painters pint with dirty rollers that all walls have dust under the pain, base bords painted over the dirt from the not swiped floors. Electricians can't install outlets in one level, all outlets above the counter top in different level up to 1" and 1/2. Carpenters installed all doors not level. Entrance door 1/2" of level and can't be closed properly. AC installer doesn't know how to run duct system, some rooms have no air flow some rooms blow air as it hurricane. I can continue with the quality of Pulte construction more, just wondering if anybody cares. ... More

After previously living in a Pulte home, I was excited to go through the new build process with them. Unfortunately in their attainable communities they seem to have cut corners and costs at any opportunity. Already looking forward to moving out.

Made settlement 12/19/19. Walked into a filthy bug infested house and had to use master key because ours wasn’t delivered yet. Subcontractors rarely show or call for scheduled appointments. They don’t take responsibility for their work but quick to blame others. i.e.leaking window still not fixed. Warranty manager NIC is a saint without him nothing would get done post settlement. Nobody other than Nic takes responsibility and respects the homeowners. General consensus of our neighbors is similar to the above. When I told the design center what I wanted to upgrade she was rude and abrupt. Called with a question her comment was “ it is what it is”. Which is unacceptable. Hopefully this will help others in making move pleasurable. ... More

Our sales person and final construction manager were very good. Otherwise I feel the level of effort and comunication was poor. The site, and every other home sites on the street were all trash dumps. With a dumpster less than two feet away the workers would just throw garbage, bottels, construction materials on the ground. No one seemed to care that the construction site looked liked a dump. The inside was the same with food, wrapers , bottles left over the house. On one visit to the house we had to duck flying birds trying to eat the leftovers. While I feel the structure is sound the finish work was terrible. It seemed the workers really did not care about the quality of their work or take any pride in the fiished product. The warranty department so far is follow the same road. Calls are not retuned even after many attempts. I think Pulti could be a much better builder if they hired people who took more pride in their work. ... More

The quality of the home is disappointing. Would have expected a much better final product for the price we paid. Several issues were supposed to be addressed during the building process, but left not taken care of. Items that were marked by the Pulte quality control Team were ignored. Now we are going to have to take up several issues with the warranty department.

We started building our house at the peak of housing market. The delivery was as scheduled, and we were lucky to have a good deal on mortgage rates (despite the increase). However, the build quality is poor and we have a long list of items to be fixed. I understand the delays due to supply chain issues, but there's no excuse for the lack of quality. It seems like they rushed things and just wanted to deliver. Just looking at the modal house is deceiving (don't expect the same quality/look). I hope all issues are cosmetic and there's nothing foundational (we'll find out in a few years). We're first time home buyers and it's been a bitter experience (honestly, I don't think I'll ever build a house again). ... More

Stay on top of your superintendent. They throw these houses up quickly and do NOT pay attention to quality. I had multiple walls that were not square and are still being fixed two months after we moved in. Once you sign and move in you are not a priority.

The quality of the product is fair to marginal. The house was put together quickly and quality seems to be second. Speed is the priority for Pulte. We had many issues such as leaky clink, dryer that did not work, refrigerator handles that were not put on right, garbage disposal not working and many more such as crooked walls. Quality should be the main focus not how quickly the house can be put up.

Inspect every step of the way

Entrance gate is repeatedly out of order, fence panels taken out by hurricane Debby still not replaced after 5 weeks, Ring doorbell does not work, roof tiles broken since 3 months before closing still not fixed. Many, many emails, texts and calls made but no response

We experiences delay after delay in the construction of our new home and did not close until more than nine months after the promised date. Error after error was made, and our house sat for weeks at a time with no work being done, while houses around us (most significantly including Pulte spec homes - built for their own account) started months after ours and closed months before. Even at the end point we were rushed to close with major items not yet completed. Now, more than 30 days after closing, we still have a very long punch list of items to be completed. Several are significant, including improperly installed gutter/siding where water pours directly onto a window and behind the siding. And a grading issue in the back yard that has our outdoor patio/lanai halfway flooding in a heavy rain. Quality of the structure elements seems OK, but major system and finishing details have been very poorly executed. If you are looking for a high-quality "semi-custom" build experience with great customer focus and service, I cannot recommend Pulte. ... More

Great experience with our sales person, Vanessa. Always there for us, even after closing and made the process smooth. Our superintendent Morrison was all promises and no results. Warranty is touch and go with our warranty rep having communication issue but when we involve his boss, repairs start to happen! Our home had 49 items for warranty and even the warranty rep said he was shocked it closed in the condition it did when he came over. This is my 19th house and I’d have to say, it’s probably the worst quality of all of them.

We closed on our home in late April of 2022. When we arrived at our new “dream” home it was dirty and much of the detail work was sloppy. Grout debris was on the bathroom tiles. The pool had dirt, nails and other debris in it. There was paint and stucco on the pavers, the washer and dryer was not secured or level, there were pieces of shoe molding that were missing and there was molding around the cabinets and a few other places that was missing as well. The sliding glass door tracks had stucco debris making operation of the doors very difficult. The floor casings were unsecured in a few places and there are several damaged areas on the flooring as well. And the paint job was just plain unprofessional in many areas of the home. There were other issues as well and some of these have been addressed. But we’ve been in our “dream” home now nearly 4 months and many of the issues remain unresolved. Overall, the job Pulte did looked like it was rushed in order to hit the closing target and the result was a sloppy mess. I was told that the Covid pandemic made things from both a procurement perspective and a construction perspective much more difficult than is typically the case. I don’t dispute that. However, that is Pulte’s issue to deal with. I still had to pay the agreed upon price. And Pulte never offered a price reduction to compensate for their poor performance. We have performed in accordance with the purchase agreement. Pulte has not. ... More

As far as purchasing the home from Pulte. We our very disappointed with Pulte. We purchased the upgraded gourmet kitchen. We only received one the four upgrades that we were told we were purchasing. The microwave is the cheapest counter top microwave that they make and you called it a built in microwave when you cut the wall out and placed it in it. (In which they did a horrid job in doing). The only kitchen upgrade we received was the cook top the rest was all lies!!!!! We have had many requests for repairs that needed done actually before we should have ever closed, and as of now two never showed up for their appointment and we had to reschedule (two days completely wasted do to disrespect on their part) and we still have a request out that we put in over a week ago about our gutters and have not heard from anyone. We have a repair finally on the calendar for next week to fix our front door which was noted on the pre-drywall inspection and was never fixed..We also have a few more that we still need to request, just need to find the time to waist waiting and hoping that they show up. We would never recommend a house to be built by Pulte! ... More

Getting things fixed after the sale closed has been difficult. Their first answer appears to be “No”.

Numerous issues after the fact and communication issues with Warranty. Especially victor