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Pulte Homes Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Pulte Homes.

Read all 245 verified reviews from homeowners that built a new home with Pulte Homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Sarasota-Bradenton Area

245 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Pulte Homes in Sarasota-Bradenton Area

View Homes

Customer Reviews

Great Experience

  • Angie B.
  • Verified HomeBuyer
  • April 05, 2023
  • Bradenton, FL

We have had a good experience with pulte so far. Extremely responsive to everything and also very responsive to warranty stuff after closing. Although there wasn’t much wrong at all with the home. Just very minor things. So far very happy with our decision. Thank you pulte homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Poor Workmanship. Bad Customer Service. Slow Reponse.

  • Iftikhar A.
  • Verified HomeBuyer
  • March 29, 2023
  • SARASOTA, FL

A lot of issues with the house despite the fact that the construction was delayed beyond belief.

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Exceptional!!!

  • Shelly L.
  • Verified HomeBuyer
  • March 11, 2023
  • Bradenton, FL

Pulte delivered!! Jesse was awesome. Andrew was a godsend. We were overwhelmed moving from another state and both of these Pulte employees made sure we were informed; eased our anxiety and built trust in the process. Our home is exactly what we expected. Our design elements work so well together (thanks Shane) and the quality is top notch. Andrew in sales answered EVERY question I had even if it wasn’t his “domain”. Jesse tended to every detail. We made friends in this process and we highly recommend Pulte Builders to anyone looking to customize their home building dreams!! Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

horrible Communication, false expectations, bad quality

  • Sean C.
  • Verified HomeBuyer
  • March 02, 2023
  • SARASOTA, FL

We Signed our contract to build with Pulte in the Shoreview community in October of 2021. Mary Ann in sales knew the importance of us closing before the start of a new school year and shared that Pulte would deliver us a home before August of 2022. We met our construction manager Cameron in December of 2021 who failed to keep us updated in the build process. At one point we had roof tile which remained in our driveway for 8 months before finally getting installed. We had finished drywall and paint before we had our roof tile installed! The weight of the roofing continues to cause a ...

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Fair

  • Anonymous
  • Verified HomeBuyer
  • February 07, 2023
  • Bradenton, FL

Still having issues needing follow up. However, overall experiences where fair. Exp. Rusty on refrigerator door, two different vanity doors, window screen not sized properly, etc.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

My Pulte home buying experience

  • Michael M.
  • Verified HomeBuyer
  • February 07, 2023
  • SARASOTA, FL

Marianne (sales rep), Malcolm (project mgr), Andrew (Customer service mgr) are outstanding and have been a pleasure to work with. Unfortunately, their workload is increased by the lack of responsiveness of the Pulse suppliers. I closed two months ago and I don't have the washer and dryer that I ordered. The workmanship from the cabinet supplier install team was surprisingly poor. Several structural issues were ignored. The painting crew was sloppy. I have permanent non-removable paint marks on my tile floor, and some damage from using paint remover on the floor tiles. The door jambs ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Our worst experience to date

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2023
  • SARASOTA, FL

A completely dysfunctional and incompetent company. Poor management, lack of communications and lack of supervision amongst project managers and their subs and laborers. No quality of work, no craftsmanship and very low quality materials used. Nothing but lip service to the consumer.

Pulte Homes responded:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor response to questions or quality control

  • Rodrigo R.
  • Verified HomeBuyer
  • February 05, 2023
  • Bradenton, FL

My sales person was great. Same as the upgrade center contact. The builder manager seems to be either overwhelmed or in an another planet (not responsive at all unless you press to talk to his boss). The warranty contact for now has been up to the task

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

We love our new home

  • Janice H.
  • Verified HomeBuyer
  • February 03, 2023
  • Bradenton, FL

We were very excited, somewhat nervous as we are from Canada, but when we arrived after closing we were so happy, the home is beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Terribly regret purchasing from Pulte. Buyer beware!

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • SARASOTA, FL

Our house was delayed multiple times. When they finally turned it over to us it was dirty and had tons of issues. Quality is nowhere to be seen. It's like it was put together haphazardly by amateurs. Pulte keeps reassuring us things will be fixed but workers are either inexperienced or don't even show up or cause other issues. It’s been a challenging, traumatic and draining process. We still can't unpack fully, we can't set up our furniture, we can't have family come over, we can't do much of anything coz we are stuck in this mess of a house waiting for repairs. We are hearing from many ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Easy transition to our new home

  • Penny K.
  • Verified HomeBuyer
  • February 02, 2023
  • Bradenton, FL

We bought a speck home which was Quick Move In , We bought in September and closed in beginning of December. We didn’t have to choose anything and loved all the finishes, so that made it stress free . Sean, building manager, was very helpful and always available to answer any questions and help us with concerns. A very easy transition for us.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Rogers

  • Bruno R.
  • Verified HomeBuyer
  • February 02, 2023
  • Parrish, FL

Amazing Company. We are happy with our house. Thank you Pulte .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience with the builder is ok, but they should prioritize to fix issues after the owner move in.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Bradenton, FL

The home is beautiful but I am having issues with the windows, won't lock (it took couple of months to get that fixed) Kitchen cabinets are bit up (damaged), tub in bathroom is stains, home was not clean enough windows are dirty, I notice that priority is giving to expensive home not your regular average home,

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Overall not what was expected

  • Bogdan B.
  • Verified HomeBuyer
  • January 19, 2023
  • Parrish, FL

Quality sucks. No one wants to help fix things after home is built. Loan company did not even want me in the house. Warranty guy is like trying to find Waldo in those kids books. Nothing is what you expect. I hope someone can help me feel more confident in pulte after this review

Pulte Homes responded:
Hi Bogdan, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Pulte is a horrible builder.

  • Craig M.
  • Verified HomeBuyer
  • January 19, 2023
  • Bradenton, FL

We have built 4 houses in Fl ad this has been the worst one. They do not care about anything but a sale. Our whole second floor is not level, poor quality material and craftsmanship. Check on the work every week for they try to hide everything they can.

Pulte Homes responded:
Hi Craig, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience From Sales to Delivery

  • Joseph G.
  • Verified HomeBuyer
  • January 13, 2023
  • Bradenton, FL

Sales consultation was excellent, and the home delivery was done very well. Warranty on the home is a nice plus.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Jingxing W.
  • Verified HomeBuyer
  • January 12, 2023
  • Bradenton, FL

Everything is very good and nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2023
  • Bradenton, FL

We started building our house at the peak of housing market. The delivery was as scheduled, and we were lucky to have a good deal on mortgage rates (despite the increase). However, the build quality is poor and we have a long list of items to be fixed. I understand the delays due to supply chain issues, but there's no excuse for the lack of quality. It seems like they rushed things and just wanted to deliver. Just looking at the modal house is deceiving (don't expect the same quality/look). I hope all issues are cosmetic and there's nothing foundational (we'll find out in a few years). We're ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Pulte

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2022
  • Bradenton, FL

The quality of the home is disappointing. Would have expected a much better final product for the price we paid. Several issues were supposed to be addressed during the building process, but left not taken care of. Items that were marked by the Pulte quality control Team were ignored. Now we are going to have to take up several issues with the warranty department.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Overall experience is okay. The price could have been better.

  • Jamuna S.
  • Verified HomeBuyer
  • November 11, 2022
  • Bradenton, FL

Maquire and Daniel did a great job with orientation via video call. They were both very professional and considerate about other’s problems. Maquire also went above and beyond. The day we moved in was the day of Hurricane Ian. She bought water and batteries for us. She made sure that we we’re safe. She’s is an angel. Daniel came by and checked on us and made sure everything is okay at home as well.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent Experience All Around

  • Jonathan B.
  • Verified HomeBuyer
  • November 03, 2022
  • Parrish, FL

Building a new home can be a scary task but honestly the people at Pulye made it easy. The sales process was smooth, Trenton explained everything and offered advice on how to stay on budget but still get the house we wanted how we wanted. Building was just as simple, with timely updates from our project manager and an honest build time estimate we were able to relax and enjoy seeing the process. We really appreciated the work and communication by everyone involved. We were so impressed we even had my in laws build with them same sales team and project manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience buying a new build with Pulte Homes

  • Joseph M.
  • Verified HomeBuyer
  • October 12, 2022
  • Parrish, FL

Having a house built in Florida while living in New York isn’t an ideal situation but Pulte homes made it work without any issues. I came to Florida a few times while it was being built and it was never a problem for me to walk through and check the progress. I used Pulte for my mortgage and homeowners insurance and that was the best way to do it so I didn’t have to coordinate anything because they would communicate with each other without me being the middle man. The closing went smoothly for the most part except for 1 or 2 hiccups which weren’t caused by Pulte. I would certainly buy another ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction management

  • David V.
  • Verified HomeBuyer
  • October 08, 2022
  • SARASOTA, FL

Long list of not completed issues, commitments made to deliver resolutions, no follow up to make progress in resolving issues.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Our home construction went smoothly.

  • Bernard H.
  • Verified HomeBuyer
  • October 05, 2022
  • Parrish, FL

Our construction manager, Tucker N. was on top of every detail. Every issue was addressed quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just ok

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Parrish, FL

Overall good experience. The trades people used were not the best. Many issues, lots of details in quality of work. It’s like too big of a hurry to just get it done so some of the work suffered.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3